📍 Job Overview

Job Title: Senior Expert Infrastructure Service Management - Network Security
Company: OMV Petrom
Location: Bucharest, Romania
Job Type: Hybrid (3 office days per week)
Category: DevOps / Infrastructure
Date Posted: 2025-07-30
Experience Level: 5-10 years
Remote Status: On-site with hybrid option

🚀 Role Summary

📝 Enhancement Note: This role involves managing complex infrastructure services, requiring a strong background in IT infrastructure technology and service management, with a focus on Network Security.
Accountable for running the Network Security service, managing contracts with service providers, and ensuring optimal operations.
Responsible for implementing and daily execution of ITSM processes, managing external resources, and delivering service descriptions for complex landscapes.
Collaborates with design departments for continuous improvement and ensures a fit-for-purpose service with the highest security standards.

💻 Primary Responsibilities

📝 Enhancement Note: This role requires a deep understanding of service management, contract management, and capacity management, with a focus on Network Security services.
🔒 Service Management: Accountable for running the Network Security service, ensuring service capacity and availability match or exceed business needs, and managing contracts with external providers.
📜 ITSM Process Execution: Implements and executes ITSM processes, ensuring optimal service delivery and continuous improvement.
🤝 Vendor Management: Manages external resources, managed service partners, and vendors to deliver the service within expected quality and SLA.
📄 Service Documentation: Delivers service descriptions for complex landscapes, ensuring upgrades, technology changes, and forecasted capacities are budgeted, planned, and implemented.
🔄 Demand Management: Ensures a fit-for-purpose service, striving for continuous improvements, and collaborating with design departments for change processes related to complex services.
💥 Stress Management: Handles stressful situations, such as service outages, with accuracy and independence.

🎓 Skills & Qualifications

Education

Bachelor's degree in IT or a related field.

Experience

Over 7 years of relevant professional experience in IT infrastructure technology and service management, with a focus on Network Security.

Required Skills

🔒 Network Security: Advanced knowledge in implementing and maintaining services/processes in Network Security area, such as Checkpoint and Baracuda (partly Juniper, F5, and Netscaler).
📜 Service Management: Advanced service management skills and experience with understanding of IT infrastructure technology.
📊 Contract Management: Advanced understanding of IT service and contract management to ensure financial administration and contribute to optimization.
🤝 Customer Relationship Management: Ability to manage customer relationships and act as a single point of contact for the service under responsibility.
🗣️ English Fluency: Fluent in English, with the ability to handle stressful situations and follow defined standard processes.
🧑‍💻 Team Collaboration: Works independently and as an integral part of a team, with the ability to handle stress and follow defined standard processes.

Preferred Skills

Experience with additional Network Security tools and technologies.
Familiarity with IT strategy development and implementation.
Knowledge of Agile methodologies and ITIL frameworks.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: As this role focuses on service management and vendor management, a portfolio showcasing relevant projects, case studies, and process improvements would be most beneficial.

Portfolio Essentials:

Documented examples of service management processes, contract negotiations, and capacity planning for Network Security services.
Case studies demonstrating successful service improvements, cost savings, or increased service availability.
Examples of vendor management, including contract negotiations, performance monitoring, and service delivery improvements.

Technical Documentation:

Detailed process documentation, including workflows, RACI matrices, and service level agreements (SLAs).
Capacity planning and demand management strategies, with data-driven insights and recommendations.
Performance metrics and optimization techniques, with a focus on Network Security services.

💵 Compensation & Benefits

Salary Range: The salary range for a Senior Expert Infrastructure Service Management role in Bucharest, Romania, with 5-10 years of experience, is approximately 35,000 - 50,000 RON per month (gross), based on regional market standards and company size.

Benefits:

🕒 Flexible Hours: Long weekend plans with office hours ending at 14:00 on Fridays.
🩺 Health Insurance: Coverage for medical treatment in a variety of private medical clinics.
🏠 Work From Home: Option to work from home when the work activity allows.
📅 Increased Days Off: The number of days off increases with work experience.
🎉 Double Vacation Pay: Each vacation day is paid double.
🏆 Performance Rewards: Quarterly performance-based rewards for top performers.
🎁 Additional Days Off & Financial Support: Additional days off and financial support for various events, such as marriage or childbirth.
📚 Access to LinkedIn Learning: Access to various development programs and learning resources.
🚗 Free Parking: Free private covered parking for cars or bikes.

🎯 Team & Company Context

🏢 Company Culture

Industry: OMV Petrom is the largest energy company in South-Eastern Europe, active in every aspect of the energy value chain, from wells producing oil and gas to refining and fuels distribution, gas supply, and power generation & supply.

Company Size: With over 10,000 employees, OMV Petrom offers a large, diverse team with ample opportunities for growth and collaboration.

Founded: In 1900, OMV Petrom has a long history and a strong commitment to responsible business practices and sustainability.

Team Structure:

The Infrastructure team is part of the larger IT department, working closely with various business units and stakeholders.
The team consists of multiple Infrastructure Managers, each responsible for specific services and landscapes.
The team follows a matrix reporting structure, with dotted-line reporting to the business units for specific services.

Development Methodology:

OMV Petrom follows Agile methodologies for software development and IT project management.
The company emphasizes continuous improvement, regular code reviews, and quality assurance practices.
Infrastructure services are deployed using CI/CD pipelines, with a focus on automated deployment and server management.

Company Website: OMV Petrom

📝 Enhancement Note: OMV Petrom's company culture emphasizes responsible business practices, sustainability, and a healthy work-life balance. The company values diversity, collaboration, and continuous learning.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a senior-level position, requiring a deep understanding of service management, contract management, and capacity management, with a focus on Network Security services.

Reporting Structure: The Senior Expert Infrastructure Service Management reports directly to the Head of Infrastructure Services, with dotted-line reporting to business units for specific services.

Technical Impact: This role has a significant impact on the overall service capacity, availability, and security of the company's Network Security services. The Senior Expert is responsible for ensuring that the services meet or exceed business needs and comply with relevant regulations and standards.

Growth Opportunities:

🌱 Technical Specialization: Deepen expertise in specific Network Security technologies or service management domains.
🌟 Technical Leadership: Develop leadership skills and transition into a management role, overseeing a team of Infrastructure Managers.
💡 Architecture & Strategy: Contribute to the development of the company's IT strategy, focusing on Network Security and infrastructure services.

📝 Enhancement Note: Career progression in this role depends on the individual's technical expertise, leadership skills, and the company's organizational structure. Opportunities for growth may include technical specialization, technical leadership, or architecture and strategy roles.

🌐 Work Environment

Office Type: OMV Petrom's Bucharest office is a modern, collaborative workspace, designed to facilitate team interaction and knowledge sharing.

Office Location(s): The company's headquarters are located in Bucharest, with additional offices in other major cities in Romania and the surrounding region.

Workspace Context:

The Infrastructure team works in an open-plan office, with dedicated workstations and multiple monitors for each team member.
The team has access to various testing devices and development tools to ensure optimal service delivery and continuous improvement.
OMV Petrom encourages cross-functional collaboration and knowledge sharing, with regular team meetings and workshops.

Work Schedule: The hybrid work arrangement allows for flexible working hours, with core hours between 10:00 and 16:00. The team follows a standard working week of 40 hours, with the option to work from home when the work activity allows.

📝 Enhancement Note: OMV Petrom's work environment fosters collaboration, knowledge sharing, and continuous learning, with a focus on delivering high-quality infrastructure services and supporting the company's business goals.

📄 Application & Technical Interview Process

Interview Process:

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise in service management, contract management, and capacity management, with a focus on Network Security services.
🔒 Technical Assessment: A technical assessment focusing on service management processes, contract negotiations, and capacity planning for Network Security services.
🤝 Behavioral Assessment: A behavioral assessment to evaluate the candidate's customer relationship skills, team collaboration, and stress management abilities.
💼 Case Study Presentation: A case study presentation, focusing on a relevant project or process improvement initiative led by the candidate.
📊 Final Evaluation: A final evaluation, focusing on the candidate's overall fit for the role and the company's culture.

Portfolio Review Tips:

📝 Enhancement Note: As this role focuses on service management and vendor management, a portfolio showcasing relevant projects, case studies, and process improvements would be most beneficial.
📊 Data-Driven Insights: Highlight data-driven insights and recommendations, demonstrating the candidate's ability to make informed decisions and optimize services.
💡 Process Improvement: Showcase successful process improvements, cost savings, or increased service availability, with a focus on Network Security services.
🤝 Stakeholder Management: Demonstrate strong stakeholder management skills, with examples of successful collaboration with business units and external vendors.

Technical Challenge Preparation:

📝 Enhancement Note: Prepare for a technical challenge focusing on service management processes, contract negotiations, and capacity planning for Network Security services.
📊 Data Analysis: Brush up on data analysis skills, focusing on identifying trends, patterns, and insights in service performance metrics.
📝 Process Documentation: Familiarize yourself with process documentation, including workflows, RACI matrices, and service level agreements (SLAs).
🤝 Stakeholder Communication: Practice communicating complex technical concepts to non-technical stakeholders, ensuring your message is clear and concise.

ATS Keywords: [Relevant keywords for the role, organized by category: Service Management, Contract Management, Capacity Management, Network Security, IT Infrastructure Technology, etc.]

📝 Enhancement Note: The ATS keywords for this role focus on service management, contract management, capacity management, and Network Security. Include relevant keywords throughout the resume and portfolio to optimize the candidate's visibility to the company's Applicant Tracking System (ATS).

🛠 Technology Stack & Web Infrastructure

🔒 Network Security Technologies:

🔑 Checkpoint: Advanced knowledge in implementing and maintaining services/processes using Checkpoint solutions.
🛡️‍💥 Baracuda: Experience with Baracuda products, including email security, web security, and network security solutions.
🔒 Juniper: Familiarity with Juniper products, including firewalls, routers, and switches.
🔒 F5: Experience with F5 BIG-IP Local Traffic Manager (LTM) and Application Delivery Controller (ADC) solutions.
🔒 Netscaler: Familiarity with Citrix Netscaler products, including application delivery controllers and web application firewalls.

📊 Development & DevOps Tools:

📊 ITSM Tools: Experience with ITSM tools, such as ServiceNow, BMC Remedy, or JIRA Service Desk.
📊 Monitoring Tools: Familiarity with monitoring tools, such as Nagios, Zabbix, or Prometheus.
📊 CI/CD Pipelines: Experience with CI/CD pipelines, such as Jenkins, GitLab CI/CD, or Azure DevOps.
📊 Version Control: Proficiency in version control systems, such as Git or SVN.

📝 Enhancement Note: The technology stack for this role focuses on Network Security technologies, ITSM tools, and CI/CD pipelines. Familiarize yourself with the relevant tools and technologies to ensure a strong understanding of the role's requirements.

👥 Team Culture & Values

🔒 Network Security Values:

🔒 Service Quality: OMV Petrom prioritizes service quality, ensuring that Network Security services meet or exceed business needs and comply with relevant regulations and standards.
🔒 Continuous Improvement: The company encourages continuous improvement, with a focus on optimizing services and processes.
🔒 Customer Focus: OMV Petrom emphasizes customer focus, with a commitment to understanding and addressing customer needs and expectations.
🔒 Collaboration: The company values collaboration, with a focus on knowledge sharing and teamwork.

🤝 Collaboration Style:

🤝 Cross-Functional Integration: OMV Petrom encourages cross-functional integration between IT, business units, and external vendors.
🤝 Code Review Culture: The company fosters a code review culture, with a focus on regular peer programming and knowledge sharing.
🤝 Knowledge Sharing: OMV Petrom emphasizes knowledge sharing, with regular workshops, training sessions, and mentoring opportunities.

📝 Enhancement Note: OMV Petrom's team culture focuses on service quality, continuous improvement, customer focus, and collaboration. The company values a collaborative, knowledge-sharing environment, with a strong commitment to customer satisfaction and business success.

⚡️ Challenges & Growth Opportunities

🔒 Technical Challenges:

📊 Service Optimization: Continuously optimize Network Security services to meet or exceed business needs and comply with relevant regulations and standards.
📊 Vendor Management: Effectively manage external resources, managed service partners, and vendors to deliver services within expected quality and SLA.
📊 Contract Negotiation: Negotiate contracts with external providers, ensuring optimal service delivery and cost-efficiency.
📊 Service Capacity Planning: Plan and implement service capacity and availability to meet or exceed business needs, with a focus on Network Security services.

🌱 Learning & Development Opportunities:

🌱 Technical Skill Development: Develop advanced technical skills in specific Network Security technologies, service management domains, or emerging technologies.
🌟 Leadership Development: Develop leadership skills, with a focus on team management, architecture decision-making, and strategic planning.
💡 Architecture & Strategy: Contribute to the development of the company's IT strategy, focusing on Network Security and infrastructure services.

📝 Enhancement Note: Technical challenges in this role focus on service optimization, vendor management, contract negotiation, and service capacity planning. Learning and development opportunities include technical skill development, leadership development, and architecture and strategy contributions.

💡 Interview Preparation

📝 Technical Questions:

📊 Service Management: Prepare for questions focusing on service management processes, contract negotiations, and capacity planning for Network Security services.
📊 Network Security: Brush up on your knowledge of Network Security technologies, including Checkpoint, Baracuda, Juniper, F5, and Netscaler.
📊 Vendor Management: Familiarize yourself with vendor management strategies, including contract negotiations, performance monitoring, and service delivery improvements.
📊 Contract Negotiation: Prepare for questions focusing on contract negotiation strategies, cost-efficiency, and service level agreements (SLAs).

🤝 Company & Culture Questions:

🏢 Company Culture: Research OMV Petrom's company culture, values, and mission to demonstrate your fit for the role and the organization.
🤝 Team Dynamics: Prepare for questions focusing on team collaboration, knowledge sharing, and cross-functional integration.
💡 Strategic Thinking: Demonstrate your ability to think strategically about Network Security services, infrastructure services, and the company's overall IT strategy.

📝 Portfolio Presentation Strategy:

📊 Data-Driven Insights: Highlight data-driven insights and recommendations, demonstrating your ability to make informed decisions and optimize services.
💡 Process Improvement: Showcase successful process improvements, cost savings, or increased service availability, with a focus on Network Security services.
🤝 Stakeholder Management: Demonstrate strong stakeholder management skills, with examples of successful collaboration with business units and external vendors.

📝 Enhancement Note: Interview preparation for this role focuses on service management, Network Security, vendor management, and contract negotiation. Prepare for technical questions, company and culture questions, and develop a strong portfolio presentation strategy.

📌 Application Steps

To apply for this Senior Expert Infrastructure Service Management - Network Security position at OMV Petrom:

📝 Customize Your Portfolio: Tailor your portfolio to showcase relevant projects, case studies, and process improvements, with a focus on Network Security services and service management.
📝 Optimize Your Resume: Highlight your relevant experience, technical skills, and achievements in service management, contract management, and capacity management, with a focus on Network Security services.
📝 Prepare for Technical Challenges: Brush up on your knowledge of service management processes, contract negotiations, and capacity planning for Network Security services, and prepare for a technical assessment.
📝 Research the Company: Familiarize yourself with OMV Petrom's company culture, values, and mission to ensure a strong fit for the role and the organization.
📝 Prepare for Behavioral Questions: Prepare for behavioral questions focusing on customer relationship skills, team collaboration, and stress management abilities.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Sr Expert Infra Serv Mgmt Netw Security