📍 Job Overview

Job Title: Sr. Cloud Engineer
Company: FICO
Location: Bangalore, Karnātaka, India
Job Type: On-site, Full-Time
Category: DevOps Engineer
Date Posted: June 18, 2025
Experience Level: Mid-Senior level (5-10 years)
Remote Status: On-site

🚀 Role Summary

Lead AWS cloud security and migration efforts for FICO's products
Collaborate with cross-functional teams to define and implement secure AWS solutions
Design, maintain, and secure AWS shared infrastructure components
Provide AWS best practice security guidance to FICO teams
Troubleshoot and resolve complex infrastructure and application issues in EKS environments

📝 Enhancement Note: This role requires a strong background in AWS services and Kubernetes management, with a focus on security and migration. The ideal candidate will have experience working in a fast-paced, state-of-the-art cloud environment and be comfortable collaborating with various teams.

💻 Primary Responsibilities

Collaborate with security teams to define security standards for AWS and ensure solutions meet FICO's security requirements.
Migrate existing products into an AWS environment in a secure manner, working closely with product teams to provide expert advice.
Design and maintain an appropriate AWS shared infrastructure component, with a focus on securing the environment.
Provide AWS best practice security guidance to all FICO teams, helping them deliver secure solutions.
Assist with infrastructure engineering tasks, such as designing and maintaining EKS clusters, and implementing networking, ingress, and observability solutions.
Troubleshoot and resolve complex infrastructure and application issues in EKS environments, working with application and platform teams to define best practices around Kubernetes resource usage, security, and performance.
Participate in an on-call rotation and be available to work outside of normal business hours as needed.

📝 Enhancement Note: This role involves a high level of collaboration with various teams, requiring strong communication skills and the ability to work effectively in a dynamic environment. The candidate should be comfortable working in a "you build it, you run it" model and taking ownership of services from development through to production support.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 5-10 years of experience in cloud engineering, with a focus on AWS and Kubernetes. Experience with infrastructure as code (IaC) tools and service mesh technologies is preferred.

Required Skills:

Strong knowledge of AWS services (EKS, Bottlerocket, Service Mesh, RDS, S3, VPC)
Experience with Kubernetes management concepts (Crossplane, Helm, yaml, ArgoCD, GitHub)
Certified Kubernetes Administrator (CKA) certification
Familiarity with service mesh technologies (e.g., Istio) and Kubernetes operators
Experience with networking, ingress, and observability solutions (Prometheus, Grafana, Splunk)
Knowledge of RBAC policies, network policies, and compliance standards for secure Kubernetes operations
Troubleshooting and resolution of complex infrastructure and application issues in EKS environments
Experience working with both internal and external stakeholders to troubleshoot and resolve issues

Preferred Skills:

Solution Architect Associate/Professional certification
Familiarity with FICO's products and services
Experience with cross-platform compatibility solutions

📝 Enhancement Note: While not required, a background in financial services or a related industry could be beneficial for understanding FICO's products and customers. Additionally, experience with containerization and orchestration tools (e.g., Docker, Kubernetes) is highly desirable.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A well-structured portfolio showcasing your experience with AWS services, Kubernetes management, and cloud security.
Case studies demonstrating your ability to migrate existing products into an AWS environment securely.
Examples of your work in designing, maintaining, and securing AWS shared infrastructure components.
Documentation of your experience with networking, ingress, and observability solutions, as well as your ability to troubleshoot and resolve complex infrastructure and application issues.

Technical Documentation:

Detailed documentation of your approach to AWS security, including any custom solutions or best practice implementations.
Case studies demonstrating your ability to collaborate with cross-functional teams to define and implement secure AWS solutions.
Examples of your experience with infrastructure as code (IaC) tools and service mesh technologies, including any relevant code samples or GitHub repositories.
Documentation of your experience with troubleshooting and resolution of complex infrastructure and application issues, including any relevant case studies or success stories.

📝 Enhancement Note: FICO values candidates who can demonstrate a strong understanding of AWS security best practices and a proven track record of delivering secure solutions. Be prepared to discuss your approach to AWS security in detail and provide examples of your work in this area.

💵 Compensation & Benefits

Salary Range: INR 1,800,000 - 2,400,000 per annum (Based on experience and skills)

📝 Enhancement Note: The salary range for this role has been estimated based on market research for senior cloud engineering roles in Bangalore, India. FICO offers competitive compensation and benefits packages, and the final offer will be made based on the candidate's qualifications and experience.

Benefits:

Competitive compensation and benefits package
Rewards programs that encourage employee engagement and recognition
Work/life balance, including flexible working hours and remote work options (for eligible roles)
Employee resource groups and social events to promote interaction and camaraderie

Working Hours: 2 PM to 11 PM IST (UK shift) with an on-call rotation and availability to work outside of normal business hours as needed.

🎯 Team & Company Context

🏢 Company Culture

Industry: FICO is a leading global analytics software company, helping businesses in over 100 countries make better decisions. The company specializes in data-driven decision management, fraud detection, and customer engagement solutions.

Company Size: FICO has approximately 2,500 employees worldwide, with a significant presence in the United States, Europe, and Asia. The Bangalore office is one of FICO's key development centers, with a focus on cloud engineering, data science, and software development.

Founded: 1956 (as Fair Isaac Corporation)

Team Structure:

The cloud engineering team at FICO is responsible for designing, implementing, and maintaining secure and scalable cloud infrastructure for FICO's products.
The team works closely with product, application, and platform teams to ensure that cloud solutions meet the needs of FICO's customers and comply with relevant security standards.
The team is structured into sub-teams focused on specific cloud providers (e.g., AWS, Azure, Google Cloud) and is led by a director of cloud engineering.

Development Methodology:

FICO follows an Agile/Scrum development methodology, with sprint planning and regular code reviews to ensure high-quality deliverables.
The company emphasizes collaboration, innovation, and continuous learning, with a focus on staying up-to-date with the latest cloud technologies and best practices.

Company Website: www.fico.com

📝 Enhancement Note: FICO's culture is built on the core values of acting like an owner, delighting customers, and earning the respect of others. The company encourages innovation, collaboration, and continuous learning, providing employees with the opportunity to grow both personally and professionally.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Cloud Engineer (5-10 years of experience)

Reporting Structure: This role reports directly to the director of cloud engineering and may have the opportunity to mentor junior team members or lead projects as the team grows.

Technical Impact: The Sr. Cloud Engineer will have a significant impact on FICO's cloud infrastructure, working closely with various teams to ensure that cloud solutions meet the company's security, scalability, and performance requirements.

Growth Opportunities:

Technical Growth: FICO offers opportunities for technical specialization and certification, with a focus on emerging cloud technologies and best practices.
Leadership Development: As the cloud engineering team grows, there may be opportunities for the Sr. Cloud Engineer to take on a leadership role, mentoring junior team members and driving the team's technical direction.
Architecture Decisions: The Sr. Cloud Engineer will have the opportunity to make significant architecture decisions, shaping FICO's cloud infrastructure and driving innovation in the company's products.

📝 Enhancement Note: FICO's focus on innovation and continuous learning provides ample opportunities for the Sr. Cloud Engineer to grow both technically and professionally. The company encourages employees to take on new challenges and expand their skill sets, with a strong emphasis on mentoring and knowledge sharing.

🌐 Work Environment

Office Type: FICO's Bangalore office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-plan workspaces, meeting rooms, and breakout areas, with a focus on employee comfort and well-being.

Office Location(s): FICO's Bangalore office is located in the heart of the city's tech hub, with easy access to public transportation and amenities.

Workspace Context:

Collaborative Workspace: The open-plan workspace encourages collaboration and communication, with ample opportunities for team members to connect and share ideas.
Development Tools: FICO provides its cloud engineering team with access to the latest development tools, including AWS Cloud9, GitHub, and JIRA, to ensure high productivity and efficiency.
Cross-Functional Collaboration: The cloud engineering team works closely with product, application, and platform teams, with a focus on delivering secure, scalable, and high-performing cloud solutions.

Work Schedule: The Sr. Cloud Engineer will work a UK shift, with core hours from 2 PM to 11 PM IST. The role may require participation in an on-call rotation and availability to work outside of normal business hours as needed.

📝 Enhancement Note: FICO's Bangalore office is designed to be a comfortable and engaging workspace, with a strong focus on employee well-being and collaboration. The company encourages work/life balance and provides flexible working arrangements for eligible roles.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone call to discuss your experience, qualifications, and fit for the role.
Technical Assessment: A hands-on assessment of your AWS and Kubernetes skills, focusing on your ability to design, implement, and maintain secure cloud infrastructure.
Behavioral Interview: A conversation with the hiring manager and/or team members to discuss your approach to cloud engineering, problem-solving, and collaboration.
Final Review: A review of your application materials and a discussion of your fit for the role and FICO's company culture.

Portfolio Review Tips:

Highlight your experience with AWS services, Kubernetes management, and cloud security.
Include case studies demonstrating your ability to migrate existing products into an AWS environment securely.
Showcase your work in designing, maintaining, and securing AWS shared infrastructure components.
Provide examples of your experience with networking, ingress, and observability solutions, as well as your ability to troubleshoot and resolve complex infrastructure and application issues.

Technical Challenge Preparation:

Brush up on your AWS and Kubernetes skills, focusing on the services and concepts mentioned in the job description.
Familiarize yourself with FICO's products and services, and be prepared to discuss how your experience aligns with the company's needs.
Practice your problem-solving and communication skills, focusing on your ability to explain complex technical concepts clearly and concisely.

ATS Keywords: AWS, Kubernetes, EKS, Bottlerocket, Service Mesh, RDS, S3, VPC, Infrastructure As Code, Crossplane, Helm, yaml, ArgoCD, GitHub, Networking, Security, RBAC, Compliance, Troubleshooting, Prometheus, Grafana, Splunk, Certified Kubernetes Administrator (CKA), Solution Architect Associate/Professional

📝 Enhancement Note: FICO's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit for the role. The company values candidates who can demonstrate a strong understanding of AWS and Kubernetes, as well as a proven track record of delivering secure and scalable cloud solutions.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

AWS Services: EKS, Bottlerocket, Service Mesh, RDS, S3, VPC
Kubernetes Management: Crossplane, Helm, yaml, ArgoCD, GitHub
Networking & Observability: Prometheus, Grafana, Splunk

Development & DevOps Tools:

Version Control: GitHub
Infrastructure As Code (IaC): Terraform, CloudFormation
CI/CD Pipelines: Jenkins, AWS CodePipeline
Monitoring & Logging: ELK Stack, AWS CloudWatch

📝 Enhancement Note: FICO's technology stack is built on AWS services and Kubernetes management, with a focus on security, scalability, and performance. The company encourages its cloud engineering team to stay up-to-date with the latest technologies and best practices, and to contribute to the team's technical direction.

👥 Team Culture & Values

Web Development Values:

Act Like an Owner: FICO encourages its employees to take ownership of their work and drive results, with a focus on delivering high-quality, secure, and scalable cloud solutions.
Delight Our Customers: FICO's cloud engineering team works closely with product, application, and platform teams to ensure that cloud solutions meet the needs of FICO's customers and exceed their expectations.
Earn the Respect of Others: FICO values collaboration, innovation, and continuous learning, with a focus on earning the respect of both internal and external stakeholders.

Collaboration Style:

Cross-Functional Integration: The cloud engineering team works closely with product, application, and platform teams to ensure that cloud solutions meet FICO's security, scalability, and performance requirements.
Code Review Culture: FICO encourages a culture of code review and peer programming, with a focus on knowledge sharing and continuous learning.
Knowledge Sharing: FICO fosters a culture of knowledge sharing, with regular team meetings, brown bag sessions, and technical training opportunities.

📝 Enhancement Note: FICO's culture is built on the core values of acting like an owner, delighting customers, and earning the respect of others. The company encourages collaboration, innovation, and continuous learning, providing employees with the opportunity to grow both personally and professionally.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Security Challenges: FICO's cloud engineering team faces complex security challenges, requiring a deep understanding of AWS security best practices and the ability to design, implement, and maintain secure cloud infrastructure.
Migration Challenges: Migrating existing products into an AWS environment securely requires a strong understanding of FICO's products, as well as the ability to work closely with product teams to ensure a smooth transition.
Scalability Challenges: FICO's cloud infrastructure must be designed to scale, with a focus on performance, availability, and cost-effectiveness.
Emerging Technology Challenges: FICO's cloud engineering team must stay up-to-date with the latest cloud technologies and best practices, requiring a strong commitment to continuous learning and innovation.

Learning & Development Opportunities:

Technical Skill Development: FICO offers opportunities for technical specialization and certification, with a focus on emerging cloud technologies and best practices.
Conference Attendance & Certification: FICO encourages its employees to attend industry conferences and obtain relevant certifications, with a focus on continuous learning and professional development.
Technical Mentorship & Leadership Development: As the cloud engineering team grows, there may be opportunities for the Sr. Cloud Engineer to take on a leadership role, mentoring junior team members and driving the team's technical direction.

📝 Enhancement Note: FICO's focus on innovation and continuous learning provides ample opportunities for the Sr. Cloud Engineer to grow both technically and professionally. The company encourages employees to take on new challenges and expand their skill sets, with a strong emphasis on mentoring and knowledge sharing.

💡 Interview Preparation

Technical Questions:

AWS & Kubernetes Fundamentals: Be prepared to discuss your experience with AWS services and Kubernetes management, focusing on your ability to design, implement, and maintain secure cloud infrastructure.
Problem-Solving & Troubleshooting: Demonstrate your ability to identify, diagnose, and resolve complex infrastructure and application issues in EKS environments.
Security & Compliance: Showcase your understanding of AWS security best practices and your ability to design, implement, and maintain secure cloud infrastructure that complies with relevant standards.

Company & Culture Questions:

FICO's Products & Services: Be prepared to discuss your understanding of FICO's products and services, and how your experience aligns with the company's needs.
Cloud Engineering Methodologies: Demonstrate your understanding of Agile/Scrum development methodologies, as well as your ability to collaborate with cross-functional teams to deliver secure, scalable, and high-performing cloud solutions.
Customer Focus: Showcase your commitment to delighting customers and earning the respect of both internal and external stakeholders.

Portfolio Presentation Strategy:

Secure Cloud Infrastructure: Highlight your experience with AWS services, Kubernetes management, and cloud security, focusing on your ability to design, implement, and maintain secure cloud infrastructure.
Migration Case Studies: Include case studies demonstrating your ability to migrate existing products into an AWS environment securely, working closely with product teams to ensure a smooth transition.
Technical Deep Dive: Provide a detailed technical deep dive into your approach to cloud security, including any custom solutions or best practice implementations.

📝 Enhancement Note: FICO's interview process is designed to assess your technical skills, problem-solving abilities, and cultural fit for the role. The company values candidates who can demonstrate a strong understanding of AWS and Kubernetes, as well as a proven track record of delivering secure and scalable cloud solutions.

📌 Application Steps

To apply for this Sr. Cloud Engineer position at FICO:

Update Your Resume: Tailor your resume to highlight your experience with AWS services, Kubernetes management, and cloud security, focusing on your ability to design, implement, and maintain secure cloud infrastructure.
Prepare Your Portfolio: Include case studies demonstrating your ability to migrate existing products into an AWS environment securely, as well as examples of your work in designing, maintaining, and securing AWS shared infrastructure components.
Practice Technical Skills: Brush up on your AWS and Kubernetes skills, focusing on the services and concepts mentioned in the job description. Practice your problem-solving and communication skills, focusing on your ability to explain complex technical concepts clearly and concisely.
Research FICO: Familiarize yourself with FICO's products, services, and company culture, and be prepared to discuss how your experience aligns with the company's needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Sr. Cloud Engineer