SQL Database Administrator at Telefonica Tech

📍 Job Overview

Job Title: SQL Database Administrator
Company: Telefonica Tech
Location: Cambridge, Cambridgeshire, United Kingdom
Job Type: On-site, Full-time
Category: Database Administration
Date Posted: 2025-06-26
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Manage SQL Estate, ensuring high service availability and operational failover clusters
Oversee database backups and restorations, adhering to contractual requirements
Maintain SQL performance and stability, minimizing database downtime
Collaborate with customers to resolve issues promptly and effectively
Build SQL servers and services based on end-users' information needs

📝 Enhancement Note: This role requires a strong focus on SQL Server administration and management, with a customer-centric approach to issue resolution.

💻 Primary Responsibilities

Database Management: Manage SQL Estate, ensuring service availability and operational failover clusters
Backup & Restore: Oversee database backups and restorations, adhering to contractual requirements
Performance Monitoring: Manage SQL monitoring, ensuring database performance and stability
Customer Liaison: Liaise with customers to resolve issues promptly and effectively
Server Build: Build SQL servers and services based on end-users' information needs

📝 Enhancement Note: This role requires a proactive approach to database management, with a strong focus on performance optimization and customer satisfaction.

🎓 Skills & Qualifications

Education: Relevant degree in Computer Science, IT, or equivalent experience

Experience: Proven experience (2-5 years) in SQL Server administration within an enterprise environment

Required Skills:

Excellent SQL Server knowledge (2008 and above)
Strong skills in stored procedures, replication, and query tuning
Proven project management skills, handling multiple projects simultaneously
Excellent verbal and written communication skills
Ability to work in a complex, competitive, and changing environment
Good working knowledge of Windows Server technologies (Active Directory, DNS, DHCP, Windows Server 2008 and above)
Good working knowledge of a backup technology
Good working knowledge of incident, problem, and change management
A working knowledge of general networking (e.g., routing, firewall dependencies)

Preferred Skills:

Experience with SQL Server 2016, 2017, or 2019
Knowledge of PowerShell scripting
Familiarity with ITIL framework

📝 Enhancement Note: Candidates with experience in leading projects and managing multiple priorities will be highly sought after for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Demonstrate SQL Server administration and management skills through relevant projects and case studies
Technical Documentation: Showcase SQL Server performance monitoring, backup and restore processes, and issue resolution strategies
Presentation Skills: Prepare a compelling presentation highlighting your SQL Server expertise and customer-centric approach

📝 Enhancement Note: Candidates should focus on showcasing their SQL Server administration skills, with a strong emphasis on performance optimization and customer satisfaction.

💵 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (based on experience and market research)

Benefits:

Competitive pension scheme
Private healthcare and dental care
Life assurance and income protection
Employee assistance program
Flexible benefits package

Working Hours: 40 hours per week, with flexibility for maintenance windows and project deadlines

📝 Enhancement Note: The salary range is based on market research for SQL Database Administrators in the Cambridge area, with adjustments for experience level.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications and Technology

Company Size: Large (6,000+ employees)

Founded: Telefónica Group founded in 1924, Telefónica Tech established in 2021

Team Structure:

Large, diverse team with over 60 nationalities
Collaborative, customer-centric culture
Strong focus on technology and innovation

Development Methodology:

Agile and iterative development processes
Continuous improvement and learning culture
Strong emphasis on customer satisfaction and quality

Company Website: Telefonica Tech UK & Ireland

📝 Enhancement Note: Telefonica Tech fosters a diverse and inclusive work environment, with a strong focus on customer satisfaction and continuous improvement.

📈 Career & Growth Analysis

SQL Database Administrator Career Level: Mid-level, responsible for managing SQL Estate, ensuring service availability, and collaborating with customers to resolve issues

Reporting Structure: Reports to the Database Services Manager, with close collaboration with the Customer Success and Technical Support teams

Technical Impact: Directly impacts SQL service availability, performance, and customer satisfaction

Growth Opportunities:

Progression to Senior SQL Database Administrator or Database Services Manager roles
Specialization in specific SQL Server aspects, such as high availability, disaster recovery, or performance tuning
Development of leadership and mentoring skills through team management and knowledge sharing

📝 Enhancement Note: This role offers strong growth potential, with opportunities for specialization, leadership, and management positions within the database services team.

🌐 Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities

Office Location(s): Cambridge, UK (with potential for remote work)

Workspace Context:

Collaborative workspaces with multiple monitors and testing devices available
Regular team meetings and knowledge-sharing sessions
Flexible work arrangements, with a focus on results and customer satisfaction

Work Schedule: Standard office hours (9:00 AM - 5:30 PM) with flexibility for maintenance windows and project deadlines

📝 Enhancement Note: Telefonica Tech offers a modern, collaborative work environment with a strong focus on customer satisfaction and employee well-being.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assessment of SQL Server administration skills, with a focus on performance optimization and issue resolution
On-site Interview: In-depth discussion of SQL Server management, backup and restore processes, and customer-centric approach
Final Interview: Assessment of cultural fit, communication skills, and problem-solving abilities

Portfolio Review Tips:

Highlight SQL Server administration and management projects, with a focus on performance optimization and customer satisfaction
Prepare a compelling presentation showcasing your SQL Server expertise and customer-centric approach
Demonstrate strong communication skills and the ability to collaborate effectively with customers and team members

Technical Challenge Preparation:

Brush up on SQL Server administration skills, with a focus on performance optimization and issue resolution
Prepare for questions on SQL Server management, backup and restore processes, and customer-centric approach
Practice problem-solving and communication skills, with a focus on customer satisfaction and team collaboration

ATS Keywords:

Programming Languages: SQL, PL/SQL
Server Technologies: SQL Server, Windows Server
Tools: Active Directory, DNS, DHCP, PowerShell
Methodologies: ITIL, Agile
Soft Skills: Communication, Project Management, Customer Service
Industry Terms: Database Administration, Database Services, SQL Estate, Service Availability, Customer Satisfaction

📝 Enhancement Note: The interview process for this role will focus on assessing SQL Server administration skills, with a strong emphasis on performance optimization, issue resolution, and customer satisfaction.

🛠 Technology Stack & Web Infrastructure

Database Technologies:

SQL Server (2008 and above)
SQL Server Management Studio
SQL Server Agent
SQL Server Integration Services (SSIS)
SQL Server Analysis Services (SSAS)
SQL Server Reporting Services (SSRS)

Server Technologies:

Windows Server (2008 and above)
Active Directory
DNS
DHCP

Backup & Recovery Tools:

SQL Server Backup
Third-party backup tools (e.g., Veeam, Veritas)

Monitoring & Performance Tools:

SQL Server Profiler
SQL Server Performance Dashboard Reports
Third-party monitoring tools (e.g., SolarWinds, Datadog)

📝 Enhancement Note: This role requires a strong focus on SQL Server administration and management, with a solid understanding of Windows Server technologies and backup/recovery processes.

👥 Team Culture & Values

Database Services Values:

Customer-centric approach
Continuous improvement and learning
Collaboration and teamwork
Innovation and creativity
Accountability and responsibility

Collaboration Style:

Regular team meetings and knowledge-sharing sessions
Cross-functional collaboration with Customer Success and Technical Support teams
A culture of open communication and active listening

📝 Enhancement Note: Telefonica Tech fosters a collaborative, customer-centric culture with a strong focus on continuous improvement and learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing SQL Estate with high service availability and operational failover clusters
Ensuring database performance and stability, minimizing downtime
Resolving complex SQL Server issues and performance bottlenecks
Collaborating with customers to understand their information needs and build SQL servers/services accordingly

Learning & Development Opportunities:

Specialization in specific SQL Server aspects, such as high availability, disaster recovery, or performance tuning
Leadership and mentoring skills development through team management and knowledge sharing
Continuous learning and development through training, workshops, and conferences

📝 Enhancement Note: This role offers strong growth potential, with opportunities for specialization, leadership, and management positions within the database services team.

💡 Interview Preparation

Technical Questions:

SQL Server Administration: Describe your experience with SQL Server administration and management within an enterprise environment
Performance Optimization: How do you approach SQL Server performance optimization and issue resolution?
Backup & Recovery: Explain your experience with SQL Server backup and recovery processes, adhering to contractual requirements
Customer Liaison: How do you collaborate with customers to understand their information needs and resolve issues promptly and effectively?

Company & Culture Questions:

Customer-centric Approach: How do you ensure a customer-centric approach to SQL Server administration and management?
Collaboration: Describe your experience working in a collaborative, cross-functional team environment
Problem-solving: How do you approach complex SQL Server issues and performance bottlenecks?

Portfolio Presentation Strategy:

SQL Server Expertise: Highlight your SQL Server administration and management skills through relevant projects and case studies
Customer-centric Approach: Showcase your customer-centric approach to SQL Server administration and management
Communication Skills: Demonstrate strong communication skills and the ability to collaborate effectively with customers and team members

📝 Enhancement Note: The interview process for this role will focus on assessing SQL Server administration skills, with a strong emphasis on performance optimization, issue resolution, and customer satisfaction.

📌 Application Steps

To apply for this SQL Database Administrator position:

Submit your application through the Telefonica Tech careers portal
Tailor your resume to highlight your SQL Server administration and management skills, with a focus on performance optimization and customer satisfaction
Prepare a compelling portfolio showcasing your SQL Server expertise and customer-centric approach
Research Telefonica Tech's company culture, values, and customer-centric approach to ensure a strong cultural fit

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

SQL Database Administrator