Specialist - Data Center operations

NTT Ltd.
Full_timeβ€’Mumbai, India

πŸ“ Job Overview

  • Job Title: Specialist - Data Center operations
  • Company: NTT Ltd.
  • Location: Mumbai, Mahārāshtra, India
  • Job Type: On-site
  • Category: Server Administration & Infrastructure
  • Date Posted: 2025-06-25
  • Experience Level: 5-10 years
  • Remote Status: On-site

πŸš€ Role Summary

  • πŸ“ Enhancement Note: This role focuses on critical facilities operations and maintenance, ensuring high availability and reliability of data center infrastructure. It requires a seasoned professional with a strong background in electrical, mechanical, and HVAC systems.

  • πŸ“ Enhancement Note: The role involves working with various systems and components within data centers, requiring a deep understanding of sensitive facility components and their potential impacts on overall operations.

πŸ’» Primary Responsibilities

  • πŸ“ Enhancement Note: The primary responsibilities revolve around designing, planning, installing, and maintaining mechanical, electrical, and other infrastructure systems in mission-critical data center environments.

  • πŸ“ Enhancement Note: Regular maintenance and monitoring of systems, along with analyzing current operating conditions and recommending improvements, are crucial aspects of this role.

πŸ”§ System Design & Maintenance

  • Designs, plans, installs, and maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
  • Works with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
  • Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
  • Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
  • Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
  • Complies with organizational and governmental safety standards and coordinates response to emergency situations, ensuring corrective measures are rapid and thorough.

πŸ›  System Troubleshooting & Repair

  • Repairs all systems and monitoring and troubleshooting systems as problems arise.
  • Coordinates with building administration to ensure common area services are properly provided to clients and list services.
  • Manages the feedback, response, and corrective action process to address any client feedback and concerns on all facility matters.
  • Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
  • Completes work order requests accurately and on time and within budget.
  • May be required to order parts and supplies for maintenance and repairs.
  • Assists in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service.
  • Provides recommendation of improvements to the operations and maintenance program on an ongoing basis.
  • Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.

πŸŽ“ Skills & Qualifications

πŸ“ Enhancement Note: This role requires a seasoned professional with extensive experience in a similar engineering role, preferably in a data center environment.

Education:

  • Bachelor’s degree or equivalent in engineering or a related field

Experience:

  • Seasoned experience working in a similar engineering role, preferably in a data center environment.
  • Seasoned experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance fields.
  • Seasoned experience interpreting blueprints/CAD drawings.
  • Seasoned experience in facilities/building maintenance.
  • Seasoned experience in designing, planning, installing, and/or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.

Required Skills:

  • Seasoned understanding of safe work practices, which are set by safety regulations and legislation.
  • Seasoned proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
  • Seasoned knowledge of Microsoft Office Suite - Word, Excel, and Outlook.
  • Seasoned knowledge of CMMS systems.
  • Seasoned knowledge of critical facilities operations and maintenance.
  • Seasoned knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
  • Ability to maintain a positive and professional working relationship with cross-functional teams.
  • Excellent communication skills, both written and verbal.
  • Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
  • Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
  • Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.

Preferred Skills:

  • Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.)

πŸ“Š Web Portfolio & Project Requirements

πŸ“ Enhancement Note: While not explicitly stated, a strong portfolio demonstrating experience in data center infrastructure, system maintenance, and repair would be beneficial for this role.

  • Portfolio Essentials:

    • Case studies or projects showcasing experience in data center infrastructure design, planning, installation, and maintenance.
    • Documentation of system maintenance and repair procedures, highlighting problem-solving skills and analytical thinking.
    • Evidence of proficiency in using CMMS systems and Microsoft Office Suite for data analysis and reporting.
  • Technical Documentation:

    • Detailed system diagrams and blueprints demonstrating understanding of electrical, mechanical, and HVAC systems.
    • Maintenance logs and records showcasing attention to detail and commitment to safety standards.
    • Project reports or case studies illustrating ability to analyze operating conditions and recommend improvements.

πŸ’΅ Compensation & Benefits

πŸ“ Enhancement Note: Based on industry standards for a seasoned professional in India, the estimated salary range for this role is INR 12,00,000 - 18,00,000 per annum (approximately USD 15,000 - 22,000).

  • Salary Range: INR 12,00,000 - 18,00,000 per annum (USD 15,000 - 22,000)

  • Benefits:

    • Comprehensive health insurance and wellness programs
    • Retirement savings plans and pension schemes
    • Employee assistance programs and counseling services
    • Learning and development opportunities, including professional certifications and training
    • Flexible work arrangements and remote work options (for eligible roles)
    • Employee referral bonuses and recognition programs
  • Working Hours: Full-time, typically 40 hours per week, with the possibility of overtime during emergency situations or maintenance windows.

🎯 Team & Company Context

🏒 Company Culture

πŸ“ Enhancement Note: NTT Ltd. is a global technology and business solutions provider, focusing on digital transformation, cloud-based solutions, and managed services. They value innovation, collaboration, and customer-centricity in their work culture.

  • Industry: Information Technology and Services
  • Company Size: Large (10,001+ employees)
  • Founded: 1967 (as NTT Communications; NTT Ltd. was established in 2018)

πŸ“ Enhancement Note: The team structure for this role is likely to include cross-functional collaboration with various departments, such as data center management, facilities management, and IT operations.

  • Team Structure:
    • Data Center Management Team
    • Facilities Management Team
    • IT Operations Team
    • Cross-functional collaboration with other departments, such as project management, procurement, and finance

πŸ“ Enhancement Note: NTT Ltd. employs Agile methodologies and continuous improvement practices in their development and operations processes.

  • Development Methodology:

    • Agile/Scrum methodologies for project management and sprint planning
    • Code reviews, testing, and quality assurance practices
    • Deployment strategies, CI/CD pipelines, and server management
  • Company Website: https://www.nttdata.com/

πŸ“ˆ Career & Growth Analysis

πŸ“ Enhancement Note: This role offers opportunities for career progression in data center operations and maintenance, with potential paths leading to senior engineering, management, or technical specialist positions.

  • Web Technology Career Level: Senior Engineering or Technical Specialist
  • Reporting Structure: Reports directly to the Critical Facilities Operations and Maintenance management team
  • Technical Impact: Responsible for the reliability and performance of data center infrastructure, ensuring minimal downtime and optimal operational efficiency

πŸ“ Enhancement Note: Growth opportunities may include specializing in specific data center systems, taking on leadership roles, or pursuing technical certifications and advanced degrees.

  • Growth Opportunities:
    • Specialization in specific data center systems (e.g., electrical, mechanical, or HVAC)
    • Technical leadership roles within the data center operations and maintenance team
    • Pursuit of technical certifications (e.g., Data Center Design Professional, Certified Data Center Operations Professional) and advanced degrees (e.g., Master's in Data Center Management)

🌐 Work Environment

πŸ“ Enhancement Note: As an on-site role, this position requires regular presence in the data center facility, with potential exposure to hazardous environments and emergency situations.

  • Office Type: Data center facility
  • Office Location(s): Mumbai, India

πŸ“ Enhancement Note: The workspace context for this role includes a focus on safety, collaboration, and continuous learning.

  • Workspace Context:

    • Safe work practices and adherence to safety regulations and legislation
    • Collaborative environment with cross-functional teams, including data center management, facilities management, and IT operations
    • Continuous learning and professional development opportunities
  • Work Schedule: Full-time, with the possibility of overtime during emergency situations or maintenance windows. The work schedule may include on-call rotations and 24/7 support for critical systems.

πŸ“„ Application & Technical Interview Process

πŸ“ Enhancement Note: The interview process for this role is likely to include technical assessments, problem-solving exercises, and behavioral interviews focused on safety awareness, analytical skills, and team collaboration.

  • Interview Process:
    • Process Step 1: Technical assessment of electrical, mechanical, and HVAC systems knowledge, with a focus on data center infrastructure design, planning, installation, and maintenance.
    • Process Step 2: Problem-solving exercises and case studies, evaluating analytical skills and ability to recommend improvements for facility systems.
    • Process Step 3: Behavioral interviews, assessing safety awareness, team collaboration, and communication skills.
    • Process Step 4: Final evaluation criteria, including technical impact, cultural fit, and alignment with NTT Ltd.'s values and mission.

πŸ“ Enhancement Note: Portfolio presentation should highlight experience in data center infrastructure, system maintenance, and repair, with a focus on problem-solving, analytical thinking, and commitment to safety standards.

  • Portfolio Review Tips:
    • Portfolio Tip 1: Highlight experience in data center infrastructure design, planning, installation, and maintenance, with a focus on electrical, mechanical, and HVAC systems.
    • Portfolio Tip 2: Demonstrate proficiency in using CMMS systems and Microsoft Office Suite for data analysis and reporting, with examples of system maintenance and repair procedures.
    • Portfolio Tip 3: Showcase problem-solving skills and analytical thinking through case studies or projects that illustrate the ability to analyze operating conditions and recommend improvements.
    • Portfolio Tip 4: Emphasize commitment to safety standards and adherence to safety regulations and legislation.

πŸ“ Enhancement Note: Technical challenge preparation should focus on data center infrastructure, system maintenance, and repair, with an emphasis on problem-solving, analytical thinking, and safety awareness.

  • Technical Challenge Preparation:
    • Challenge Preparation 1: Brush up on electrical, mechanical, and HVAC systems knowledge, with a focus on data center infrastructure design, planning, installation, and maintenance.
    • Challenge Preparation 2: Practice problem-solving exercises and case studies, honing analytical skills and ability to recommend improvements for facility systems.
    • Challenge Preparation 3: Review safety regulations and legislation, ensuring a strong understanding of safe work practices and emergency response procedures.

πŸ“ Enhancement Note: A comprehensive list of relevant ATS keywords for this role includes electrical systems, HVAC systems, mechanical systems, life safety systems, preventative maintenance, analytical skills, communication skills, project management, blueprint interpretation, CMMS systems, safety regulations, client relationship management, problem-solving, team collaboration, technical engineering, and infrastructure systems.

  • ATS Keywords:
    • Programming Languages: None
    • Web Frameworks: None
    • Server Technologies: Electrical systems, HVAC systems, mechanical systems, life safety systems
    • Databases: None
    • Tools: CMMS systems, Microsoft Office Suite (Word, Excel, Outlook)
    • Methodologies: Agile/Scrum, preventative maintenance, continuous improvement
    • Soft Skills: Analytical skills, communication skills, problem-solving, team collaboration, client relationship management
    • Industry Terms: Data center operations, critical facilities operations and maintenance, infrastructure systems, mechanical, electrical, HVAC, safety regulations, emergency response

πŸ›  Technology Stack & Web Infrastructure

πŸ“ Enhancement Note: The technology stack for this role is focused on data center infrastructure, with an emphasis on electrical, mechanical, and HVAC systems.

  • Frontend Technologies: N/A
  • Backend & Server Technologies:
    • Electrical systems (e.g., power distribution units, uninterruptible power supplies, generators)
    • Mechanical systems (e.g., air or liquid cooling systems, CRAC/CRAH units, chilled water systems)
    • HVAC systems (e.g., air handlers, computer room air conditioners, computer room air handlers)
    • Life safety systems (e.g., fire suppression systems, smoke detection systems, security systems)
  • Development & DevOps Tools:
    • CMMS systems (e.g., IBM Maximo, Infor EAM, SAP Plant Maintenance)
    • Microsoft Office Suite (Word, Excel, Outlook)
    • Data center infrastructure management (DCIM) tools (e.g., Nlyte, Data Center Infrastructure Management, Sunbird)

πŸ‘₯ Team Culture & Values

πŸ“ Enhancement Note: NTT Ltd. values innovation, collaboration, and customer-centricity in their work culture, with a focus on continuous learning and professional development.

  • Web Development Values:

    • Innovation: Encouraging creative problem-solving and continuous learning
    • Collaboration: Fostering a culture of teamwork and cross-functional collaboration
    • Customer-centricity: Prioritizing client needs and ensuring optimal operational efficiency
    • Performance optimization: Emphasizing data-driven decision-making and continuous improvement
    • Accessibility: Ensuring data center infrastructure meets industry standards and best practices
  • Collaboration Style:

    • Cross-functional integration between data center management, facilities management, and IT operations
    • Code review culture and peer programming practices for technical documentation and system maintenance procedures
    • Knowledge sharing, technical mentoring, and continuous learning opportunities

🌐 Work Environment

πŸ“ Enhancement Note: As an on-site role, this position requires regular presence in the data center facility, with potential exposure to hazardous environments and emergency situations.

  • Office Type: Data center facility
  • Office Location(s): Mumbai, India

πŸ“ Enhancement Note: The workspace context for this role includes a focus on safety, collaboration, and continuous learning.

  • Workspace Context:

    • Safe work practices and adherence to safety regulations and legislation
    • Collaborative environment with cross-functional teams, including data center management, facilities management, and IT operations
    • Continuous learning and professional development opportunities
  • Work Schedule: Full-time, with the possibility of overtime during emergency situations or maintenance windows. The work schedule may include on-call rotations and 24/7 support for critical systems.

πŸ’‘ Interview Preparation

πŸ“ Enhancement Note: Interview preparation for this role should focus on technical assessments, problem-solving exercises, and behavioral interviews, with an emphasis on safety awareness, analytical skills, and team collaboration.

  • Technical Questions:

    • Technical Question 1: What are the key components of a data center's electrical infrastructure, and how do you maintain and repair them?
    • Technical Question 2: Describe a complex data center infrastructure challenge you've faced and how you overcame it.
    • Technical Question 3: How do you ensure the safety of data center personnel and equipment during maintenance and repair procedures?
  • Company & Culture Questions:

    • Technical Question 4: How do you prioritize and manage multiple work orders and maintenance tasks in a data center environment?
    • Technical Question 5: Describe a time when you had to collaborate with cross-functional teams to resolve a data center infrastructure issue. What was the outcome?
    • Technical Question 6: How do you stay up-to-date with the latest data center infrastructure trends and best practices?
  • Portfolio Presentation Strategy:

    • Presentation Strategy 1: Highlight experience in data center infrastructure design, planning, installation, and maintenance, with a focus on electrical, mechanical, and HVAC systems.
    • Presentation Strategy 2: Demonstrate proficiency in using CMMS systems and Microsoft Office Suite for data analysis and reporting, with examples of system maintenance and repair procedures.
    • Presentation Strategy 3: Showcase problem-solving skills and analytical thinking through case studies or projects that illustrate the ability to analyze operating conditions and recommend improvements.

πŸ“Œ Application Steps

To apply for this data center operations specialist position:

  1. Submit your application through the application link provided in the job listing.
  2. Tailor your resume to highlight relevant experience in data center infrastructure, system maintenance, and repair, with an emphasis on problem-solving, analytical thinking, and commitment to safety standards.
  3. Prepare a portfolio showcasing experience in data center infrastructure, system maintenance, and repair, with a focus on problem-solving, analytical thinking, and commitment to safety standards.
  4. Research NTT Ltd.'s company culture, values, and mission, ensuring alignment with your personal and professional goals.
  5. Practice technical assessments, problem-solving exercises, and behavioral interviews, focusing on safety awareness, analytical skills, and team collaboration.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and data center operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have a bachelor's degree in engineering or a related field and significant experience in a similar engineering role, preferably in a data center environment. Proficiency in electrical, HVAC, and mechanical systems, along with strong analytical and communication skills, is essential.