📍 Job Overview

Job Title: Solutions Engineer - Edge Cloud Delivery
Company: Fastly
Location: London, United Kingdom
Job Type: Hybrid (Preferred office location: London, UK)
Category: DevOps / Solutions Engineering
Date Posted: 2025-08-01
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Technical Guidance: Provide expert guidance to customers integrating Fastly's products into their application stacks.
Collaboration: Work with cross-functional teams, including Sales Engineers, to build Proofs Of Concepts (PoCs) and deliver training sessions.
Customer Success: Assist customers throughout their journey with Fastly, from onboarding to performance optimization and additional feature implementation.
Continuous Learning: Stay updated with the latest innovations in technology and share knowledge with the team.

📝 Enhancement Note: This role requires a strong technical background, excellent communication skills, and a customer-centric mindset. It offers opportunities for professional growth and development within a dynamic and collaborative team.

💻 Primary Responsibilities

Customer Onboarding: Work with new customers to integrate Fastly into their systems during the onboarding process.
Feature Implementation: Guide existing customers on implementing additional features and optimizing performance.
PoC Development: Collaborate with Sales Engineers to build PoCs for prospective customers.
Training Delivery: Create and deliver training materials and sessions for customers and internal teams.
Presentation Skills: Present training sessions and technical concepts to customers and internal stakeholders.

📝 Enhancement Note: Success in this role depends on strong problem-solving skills, adaptability, and the ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: Proven experience (2+ years) in solving technical issues, with a strong knowledge of HTTP. Proficiency in scripting languages such as Rust, Go, JavaScript, or VCL is required. Experience leading projects is also essential.

Required Skills:

Technical issue-solving skills
Strong knowledge of HTTP
Proficiency in scripting languages (Rust, Go, JavaScript, or VCL)
Project leadership experience
Excellent communication and presentation skills

Preferred Skills:

Additional spoken and written languages
Experience creating and delivering presentations
Experience creating and delivering training sessions

📝 Enhancement Note: Candidates with experience in creating and delivering presentations or training sessions will have an advantage, as these skills are crucial for success in this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong understanding of HTTP and scripting languages through relevant projects.
Showcase project leadership skills by highlighting projects you've led or significantly contributed to.
Include examples of technical documentation, such as code comments, version control, and deployment processes.

Technical Documentation:

Provide clear and concise code comments and documentation.
Include version control, deployment processes, and server configuration examples.
Showcase testing methodologies, performance metrics, and optimization techniques used in your projects.

📝 Enhancement Note: A well-structured portfolio that demonstrates problem-solving skills, technical proficiency, and clear communication will be highly valued for this role.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this position is £64,217.00 to £74,920.00 plus bonus. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

Benefits:

Comprehensive benefits package
Equity and discretionary bonus programs

Working Hours: This position requires availability during core business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fastly operates in the edge cloud computing industry, providing content delivery network (CDN) services, image optimization, and other web infrastructure solutions.

Company Size: Medium-sized (approximately 1,000 employees), with a strong focus on innovation and growth.

Founded: 2011, with a history of rapid expansion and continuous improvement.

Team Structure:

Solutions Engineers work closely with Sales Engineers, Customer Success Managers, and other internal teams.
The role reports directly to the Solutions Engineering Manager.

Development Methodology:

Agile/Scrum methodologies for project management and sprint planning.
Code review, testing, and quality assurance practices.
Deployment strategies, CI/CD pipelines, and server management.

Company Website: Fastly

📝 Enhancement Note: Fastly's company culture values collaboration, innovation, and a customer-centric approach. Solutions Engineers play a crucial role in driving customer success and technical excellence.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level Solutions Engineer, responsible for providing technical guidance to customers and collaborating with cross-functional teams to drive customer success.

Reporting Structure: Reports directly to the Solutions Engineering Manager, with opportunities for growth into technical or leadership roles within the Solutions Engineering team or broader organization.

Technical Impact: Solutions Engineers have a significant impact on customer satisfaction, product adoption, and Fastly's overall success by ensuring customers derive maximum value from the platform.

Growth Opportunities:

Technical Growth: Develop expertise in Fastly's products and edge cloud computing technologies, with opportunities to specialize in specific areas or take on more complex customer challenges.
Leadership Development: Gain experience in mentoring, training, and leading projects, with potential progression into technical or management roles.
Architecture Decisions: Contribute to strategic decisions regarding Fastly's product roadmap and architecture, working closely with engineering and product management teams.

📝 Enhancement Note: Fastly offers ample opportunities for professional growth and development, with a strong emphasis on continuous learning and collaboration.

🌐 Work Environment

Office Type: Hybrid, with a preference for working from the London, UK office.

Office Location(s): London, UK

Workspace Context:

Collaborative workspace with opportunities to work alongside and learn from experienced Solutions Engineers and other team members.
Access to the latest tools and technologies for web development, testing, and deployment.
Cross-functional collaboration with designers, marketers, and other stakeholders to ensure customer needs are met.

Work Schedule: Core business hours, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: Fastly's hybrid work environment encourages collaboration, knowledge sharing, and work-life balance, with a focus on delivering quality service to customers.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Brush up on HTTP, scripting languages, and Fastly's products. Prepare for coding challenges and system design discussions.
Customer Success Scenario: Demonstrate your ability to understand customer needs, provide technical guidance, and drive customer success through a mock customer scenario.
Presentation Skills: Prepare a short presentation on a technical topic relevant to Fastly's products or edge cloud computing.
Final Evaluation: Participate in a final evaluation, focusing on your understanding of Fastly's products, technical impact, and cultural fit.

Portfolio Review Tips:

Highlight projects that demonstrate your technical proficiency, problem-solving skills, and ability to deliver customer value.
Include examples of technical documentation, code comments, and version control strategies.
Showcase your ability to communicate complex technical concepts effectively through live demos and responsive design examples.

Technical Challenge Preparation:

Familiarize yourself with Fastly's products, edge cloud computing concepts, and relevant technologies.
Practice coding challenges and system design exercises, focusing on time management, solution architecture, and communication skills.

ATS Keywords: [Provide a comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: Success in Fastly's interview process depends on strong technical skills, excellent communication, and a customer-centric mindset. Thorough preparation and a deep understanding of Fastly's products and edge cloud computing technologies are essential.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable, as this role focuses on backend and infrastructure technologies.

Backend & Server Technologies:

Fastly's Edge Compute Platform: Proficiency in Fastly's edge computing platform is required, with a strong understanding of its features, capabilities, and use cases.
HTTP: A deep understanding of HTTP protocols, headers, and response codes is essential.
Scripting Languages: Proficiency in Rust, Go, JavaScript, or VCL is required for scripting and automating tasks.
Server Configuration: Familiarity with server configuration, deployment automation, and infrastructure as code (IaC) tools is beneficial.

Development & DevOps Tools:

Version Control: Experience with Git or other version control systems is required for collaborating with cross-functional teams and managing code changes.
CI/CD Pipelines: Familiarity with CI/CD pipelines and deployment automation tools is beneficial for streamlining development processes and ensuring consistent, reliable deployments.
Monitoring Tools: Experience with monitoring tools for tracking web performance, server health, and user behavior is beneficial for identifying and addressing potential issues proactively.

📝 Enhancement Note: Solutions Engineers should have a strong understanding of Fastly's edge cloud computing platform, HTTP, and relevant scripting languages. Familiarity with server configuration, deployment automation, and monitoring tools is also beneficial.

👥 Team Culture & Values

Web Development Values:

Customer Focus: Prioritize customer needs and deliver exceptional customer experiences through technical guidance and problem-solving.
Technical Excellence: Strive for continuous learning and improvement, staying updated with the latest innovations in edge cloud computing and web technologies.
Collaboration: Work closely with cross-functional teams, sharing knowledge, and supporting each other's growth and success.
Innovation: Embrace a culture of experimentation, iteration, and continuous improvement to drive customer success and technical excellence.

Collaboration Style:

Cross-Functional Integration: Work closely with designers, marketers, and other stakeholders to understand customer needs and deliver tailored solutions.
Code Review Culture: Participate in code reviews to ensure high-quality, maintainable, and performant code.
Knowledge Sharing: Contribute to a culture of learning and growth by sharing your expertise and experiences with team members.

📝 Enhancement Note: Fastly's team culture values collaboration, innovation, and a customer-centric approach. Solutions Engineers play a crucial role in driving customer success and technical excellence within the organization.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Customer Onboarding: Assist customers in integrating Fastly's products into their application stacks, ensuring a smooth and successful onboarding process.
Feature Implementation: Guide customers on implementing additional features and optimizing performance, balancing technical feasibility and business value.
Emerging Technologies: Stay updated with the latest innovations in edge cloud computing and web technologies, identifying opportunities for customers to adopt new features and services.

Learning & Development Opportunities:

Technical Skill Development: Deepen your expertise in Fastly's products, edge cloud computing, and relevant scripting languages through continuous learning and hands-on experience.
Conference Attendance: Attend industry conferences, webinars, and workshops to stay informed about the latest trends and best practices in edge cloud computing and web technologies.
Technical Mentorship: Seek mentorship opportunities from experienced Solutions Engineers and other team members to gain insights into best practices, troubleshooting techniques, and career growth strategies.

📝 Enhancement Note: Solutions Engineers face technical challenges in customer onboarding, feature implementation, and staying updated with emerging technologies. These challenges offer opportunities for growth, learning, and professional development.

💡 Interview Preparation

Technical Questions:

HTTP Fundamentals: Demonstrate a strong understanding of HTTP protocols, headers, and response codes through practical examples and use cases.
System Design: Discuss system design principles, trade-offs, and architecture decisions, focusing on edge cloud computing and Fastly's products.
Problem-Solving: Solve technical problems, focusing on time management, solution architecture, and communication skills.

Company & Culture Questions:

Fastly's Products: Showcase your understanding of Fastly's products, features, and use cases, highlighting how you would leverage them to drive customer success.
Agile Methodologies: Demonstrate your experience with Agile/Scrum methodologies, code reviews, and quality assurance practices within a collaborative team environment.
User Experience Impact: Discuss how you would measure and optimize the user experience for customers, balancing technical feasibility and business value.

Portfolio Presentation Strategy:

Live Website Demonstration: Present a live website or application that demonstrates your technical proficiency, problem-solving skills, and ability to deliver customer value.
Code Explanation: Walk through your codebase, explaining your architecture decisions, design patterns, and optimization techniques.
User Experience Showcase: Highlight your understanding of user experience design principles, accessibility standards, and responsive design techniques through live demos and responsive design examples.

📝 Enhancement Note: Success in Fastly's interview process depends on strong technical skills, excellent communication, and a customer-centric mindset. Thorough preparation and a deep understanding of Fastly's products and edge cloud computing technologies are essential.

📌 Application Steps

To apply for this Solutions Engineer - Edge Cloud Delivery position at Fastly:

Customize Your Portfolio: Highlight projects that demonstrate your technical proficiency, problem-solving skills, and ability to deliver customer value. Include examples of technical documentation, code comments, and version control strategies.
Optimize Your Resume: Tailor your resume to emphasize your relevant skills, experiences, and accomplishments in solving technical issues, HTTP knowledge, and scripting languages. Highlight your project leadership experience and presentation skills.
Prepare for Technical Challenges: Brush up on HTTP, scripting languages, and Fastly's products. Practice coding challenges and system design exercises, focusing on time management, solution architecture, and communication skills.
Research Fastly: Familiarize yourself with Fastly's products, edge cloud computing concepts, and company culture. Prepare for customer success scenarios, presentations, and final evaluations, focusing on your understanding of Fastly's products, technical impact, and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Solutions Engineer - Edge Cloud Delivery