📍 Job Overview

• Job Title: Software Development Engineer, Device Cloud Services - OTA
• Company: Amazon
• Location: Zapopan, Jalisco, Mexico
• Job Type: On-site
• Category: Full-Stack Developer
• Date Posted: June 11, 2025
• Experience Level: Mid-level (2-5 years)
• Remote Status: On-site

🚀 Role Summary

• 📝 Enhancement Note: The Device Cloud Services (DCS) organization specializes in building foundational platform solutions for various Amazon devices, including E-Reader, Echo Family, and third-party devices connected to the Amazon ecosystem. The OTA (Over-The-Air) team focuses on distributing new software and applications to these devices.

• The Software Development Engineer (SDE) role in the OTA team involves designing, implementing, and launching high-quality software systems to solve complex problems with significant impact. This full-stack role requires working across a broad range of AWS technologies, building web applications, distributed systems software, and automation workflows.

💻 Primary Responsibilities

• 📝 Enhancement Note: SDEs in the OTA team collaborate with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the company. They promote a culture of engineering excellence by establishing best practices and technical standards across the organization.

• 📝 Enhancement Note: A typical day in the life of a DCS SDE involves communicating with various business teams, collecting business requirements, describing software product features, building technical designs and architecture, and writing code with a strong focus on customer data security and privacy.

• 📝 Enhancement Note: SDEs in this role are expected to consult with engineers from across the organization on architecture and design of new systems to solve some of the hardest engineering problems.

• • Design, implement, and launch high-quality software systems to solve complex problems with big impact
  • Work across a broad range of AWS technologies to build full-stack web applications, distributed systems software, and automation workflows
  • Develop code for a broad range of Amazon Devices
  • Collaborate with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the company
  • Promote a culture of engineering excellence by establishing best practices and technical standards across the organization
  • Consult with engineers from across the organization on architecture and design of new systems to solve complex engineering problems

🎓 Skills & Qualifications

Education: A Bachelor's degree in computer science or equivalent is preferred.

Experience: At least 3 years of professional software development experience and 2 years of design or architecture experience are required.

Required Skills:

• Proficient in software programming languages
• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Strong problem-solving skills and customer experience focus
• Ability to work effectively with cross-functional teams and stakeholders
• Familiarity with AWS technologies and distributed systems

Preferred Skills:

• Experience with device software development and over-the-air updates
• Knowledge of device management and security best practices
• Familiarity with Agile methodologies and software development processes
• Experience with cloud infrastructure and automation workflows

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate full-stack development skills with examples of web applications, APIs, and back-end services
• Showcase experience with AWS technologies and distributed systems
• Include projects that highlight collaboration with cross-functional teams and stakeholders
• Provide examples of software systems designed and implemented to solve complex problems

Technical Documentation:

• Include code quality documentation, such as comments, version control, and deployment processes
• Showcase testing methodologies, performance metrics, and optimization techniques used in previous projects
• Demonstrate understanding of customer data security and privacy best practices

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Zapopan, Jalisco, Mexico is MXN 120,000 - 180,000 per year (USD 6,000 - 9,000). This estimate is based on regional market research and industry standards for mid-level full-stack developers with relevant experience.

Benefits:

• Comprehensive health, dental, and vision care plans
• Retirement savings plan with company match
• Generous paid time off and holidays
• Employee discounts on Amazon products and services
• Parental leave and family planning benefits
• Tuition reimbursement and professional development opportunities
• On-site services and amenities, such as fitness centers, cafes, and transportation

Working Hours: The typical workweek for this role is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The DCS organization specializes in building foundational platform solutions for various Amazon devices.

Company Size: Amazon is a large corporation with over 1.3 million employees worldwide. The DCS organization is a significant part of Amazon's Device division, which focuses on developing and managing consumer electronics and connected devices.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Team Structure:

• The DCS organization is composed of multiple teams, including the OTA team, which focuses on over-the-air updates for Amazon devices
• The OTA team consists of software development engineers, quality assurance engineers, and program managers
• The team works closely with various business teams, including engineering, product, customers, and business stakeholders across the company

Development Methodology:

• The DCS organization follows Agile methodologies, such as Scrum, to manage development processes and deliver high-quality software systems
• The team emphasizes code reviews, testing, and quality assurance practices to ensure software reliability and performance
• The organization uses CI/CD pipelines and automated deployment strategies to streamline software delivery and reduce manual intervention

Company Website: https://www.amazon.com/

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-level (2-5 years) experience range and focuses on full-stack development, distributed systems, and automation workflows. The SDE in this role is expected to have a strong technical foundation and be capable of working independently and collaborating with cross-functional teams.

Reporting Structure: The SDE reports directly to the Engineering Manager of the OTA team within the DCS organization. The team works closely with various business teams, including engineering, product, customers, and business stakeholders across the company.

Technical Impact: The SDE in this role has a significant impact on the software systems and infrastructure that enable over-the-air updates for Amazon devices. Their work ensures that customers receive the latest software and applications, enhancing the user experience and device functionality.

Growth Opportunities:

• 📝 Enhancement Note: Amazon offers numerous growth opportunities for talented and motivated engineers. These opportunities may include technical leadership roles, architecture and design positions, or moving into management roles within the organization.

• • Technical leadership roles, such as Senior SDE or Principal Engineer, focusing on architecture, design, and mentoring other engineers
• • Architecture and design positions, specializing in system design, software architecture, and technical standards
• • Management roles, such as Engineering Manager or Technical Program Manager, focusing on team leadership, project management, and stakeholder communication

🌐 Work Environment

Office Type: Amazon's Zapopan office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-concept workspaces, meeting rooms, and on-site amenities, such as cafes, fitness centers, and transportation services.

Office Location(s): Amazon's Zapopan office is located in the heart of the city, providing easy access to public transportation, restaurants, and shopping centers.

Workspace Context:

• The workspace is designed to accommodate multiple monitors and testing devices, enabling engineers to work effectively on full-stack development projects
• The office features collaborative workspaces, encouraging cross-functional team interaction and knowledge sharing
• The work schedule is flexible, allowing for deployment windows, maintenance, and project deadlines

Work Schedule: The typical workweek for this role is 40 hours, with flexible scheduling to accommodate project deadlines and maintenance windows.

📄 Application & Technical Interview Process

Interview Process:

• 📝 Enhancement Note: The interview process for this role is expected to include technical assessments, coding challenges, and behavioral questions focused on problem-solving, collaboration, and customer experience.

• • Process Step 1: Technical assessment, focusing on full-stack development skills, AWS technologies, and distributed systems
• • Process Step 2: Coding challenge, assessing problem-solving skills, algorithmic thinking, and code quality
• • Process Step 3: System design discussion, evaluating architecture, design patterns, and scalability considerations
• • Process Step 4: Final evaluation, focusing on cultural fit, communication skills, and long-term career goals

Portfolio Review Tips:

• Highlight full-stack development projects that demonstrate experience with AWS technologies and distributed systems
• Include examples of collaboration with cross-functional teams and stakeholders, showcasing communication and problem-solving skills
• Emphasize software systems designed and implemented to solve complex problems, with a focus on customer data security and privacy

Technical Challenge Preparation:

• Brush up on full-stack development skills, focusing on AWS technologies, distributed systems, and automation workflows
• Practice coding challenges and algorithmic problems, focusing on problem-solving and code quality
• Prepare for system design discussions by studying architecture patterns, scalability considerations, and trade-offs

ATS Keywords:

• Programming Languages: Java, Python, C++, JavaScript, TypeScript
• Web Frameworks: React, Angular, Vue.js, Node.js, Express.js
• Server Technologies: AWS (EC2, RDS, S3, Lambda, API Gateway), Docker, Kubernetes, Terraform
• Databases: MySQL, PostgreSQL, MongoDB, DynamoDB, Redis
• Tools: Git, Jenkins, CircleCI, Travis CI, AWS CloudFormation, AWS SAM
• Methodologies: Agile, Scrum, Kanban, CI/CD, DevOps
• Soft Skills: Problem-solving, collaboration, communication, customer experience, leadership, mentoring
• Industry Terms: Over-the-air updates, device management, software distribution, customer experience, engineering excellence

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

• React, Angular, or Vue.js for building user interfaces and single-page applications
• Redux, NgRx, or Vuex for state management in React, Angular, or Vue.js applications, respectively
• Webpack or Rollup for bundling and optimizing frontend assets
• CSS preprocessors, such as SASS or LESS, for styling and theming web applications

Backend & Server Technologies:

• Java, Python, C++, or Node.js for building server-side applications and APIs
• AWS services, such as EC2, RDS, S3, Lambda, and API Gateway, for managing infrastructure and deploying applications
• Docker and Kubernetes for containerizing and orchestrating applications
• Terraform for infrastructure as code (IaC) and managing multi-cloud environments

Development & DevOps Tools:

• Git for version control and collaborative development
• Jenkins, CircleCI, or Travis CI for continuous integration and deployment (CI/CD) pipelines
• AWS CloudFormation or AWS SAM for infrastructure as code (IaC) and managing AWS resources
• AWS Systems Manager for managing and automating operational tasks and workflows

👥 Team Culture & Values

Web Development Values:

• 📝 Enhancement Note: Amazon's web development values emphasize customer obsession, innovation, and continuous learning. The DCS organization and the OTA team prioritize engineering excellence, collaboration, and a focus on customer experience.

• • Customer obsession: Focus on understanding and meeting customer needs, both internal and external
• • Innovation: Encourage experimentation, risk-taking, and continuous learning to drive progress and improvement
• • Engineering excellence: Prioritize code quality, performance, and scalability in all development efforts
• • Collaboration: Foster a culture of teamwork, knowledge sharing, and mutual support to drive success
• • Continuous learning: Encourage professional development and growth through training, mentoring, and on-the-job learning opportunities

Collaboration Style:

• The DCS organization and the OTA team emphasize cross-functional collaboration, with a focus on working together to achieve common goals
• The team encourages code reviews, pair programming, and knowledge sharing to ensure high-quality software systems and continuous learning
• The organization values a culture of open communication, active listening, and constructive feedback to drive improvement and growth

⚡ Challenges & Growth Opportunities

Technical Challenges:

• 📝 Enhancement Note: The OTA team faces various technical challenges, such as ensuring the security and stability of over-the-air updates, managing device diversity, and scaling software distribution systems to support millions of devices worldwide.

• • Ensuring the security and stability of over-the-air updates, including encryption, authentication, and secure communication protocols
• • Managing device diversity, including hardware, software, and regional variations, to provide consistent and reliable user experiences
• • Scaling software distribution systems to support millions of devices worldwide, with a focus on performance, reliability, and fault tolerance
• • Optimizing software update processes to minimize device downtime and user impact, while maximizing update efficiency and effectiveness

Learning & Development Opportunities:

• 📝 Enhancement Note: Amazon offers numerous learning and development opportunities for engineers, including technical training, mentoring programs, and on-the-job learning experiences.

• • Technical training and certifications, such as AWS Certified Developer, AWS Certified Solutions Architect, or AWS Certified Big Data Specialty
• • Mentoring programs, such as the Amazon Leadership Principles (ALP) program, which pairs employees with experienced leaders for guidance and support
• • On-the-job learning experiences, such as working on high-impact projects, participating in hackathons, or contributing to open-source initiatives
• • Leadership development opportunities, such as the Amazon Leadership Development Program (ALDP), which focuses on building leadership skills and preparing employees for management roles

💡 Interview Preparation

Technical Questions:

• 📝 Enhancement Note: Technical interview questions for this role are expected to focus on full-stack development, AWS technologies, distributed systems, and problem-solving skills.

• • Technical Question 1: Design and implement a simple web application using a modern frontend framework (e.g., React, Angular, or Vue.js) and a backend service using a popular web framework (e.g., Node.js, Express.js, or Django)
• • Technical Question 2: Explain the architecture and design considerations for a distributed system capable of handling millions of devices worldwide, with a focus on scalability, fault tolerance, and performance
• • Technical Question 3: Describe a complex technical challenge you've faced in a previous role and how you approached solving it, including any trade-offs, constraints, and lessons learned

Company & Culture Questions:

• 📝 Enhancement Note: Company and culture interview questions for this role are expected to focus on Amazon's leadership principles, customer obsession, and engineering excellence.

• • Technical Question 4: How do you approach understanding and meeting customer needs, both internal and external, in your day-to-day work?
• • Technical Question 5: Describe a time when you had to innovate or adapt to a significant change in your role or the broader organization. How did you approach this challenge, and what was the outcome?
• • Technical Question 6: How do you ensure the quality and performance of your code, and how do you approach code reviews and collaboration with other engineers?

Portfolio Presentation Strategy:

• 📝 Enhancement Note: The portfolio presentation strategy for this role should focus on demonstrating full-stack development skills, AWS technologies, distributed systems, and problem-solving skills.

• • Presentation Strategy 1: Highlight full-stack development projects that demonstrate experience with AWS technologies, distributed systems, and automation workflows
• • Presentation Strategy 2: Showcase collaboration with cross-functional teams and stakeholders, emphasizing communication, problem-solving, and customer experience skills
• • Presentation Strategy 3: Emphasize software systems designed and implemented to solve complex problems, with a focus on customer data security and privacy

📌 Application Steps

To apply for this Software Development Engineer, Device Cloud Services - OTA position at Amazon:

• Submit your application through the application link provided
• Customize your web portfolio with live demos and responsive examples, highlighting full-stack development skills, AWS technologies, distributed systems, and automation workflows
• Optimize your resume for web technology roles, emphasizing project highlights and technical skills relevant to this position
• Prepare for technical interviews by practicing coding challenges, studying AWS technologies, and brushing up on problem-solving skills
• Research Amazon's web development culture, leadership principles, and engineering excellence to demonstrate a strong cultural fit during the interview process

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.