📍 Job Overview

Job Title: Software Development Engineer, Device Cloud Services - OTA
Company: Amazon
Location: Zapopan, Jalisco, Mexico
Job Type: On-site
Category: Full-Stack Developer, DevOps Engineer
Date Posted: June 11, 2025
Experience Level: Mid-Level (2-5 years)

🚀 Role Summary

Design, implement, and launch high-quality software systems to solve complex problems with big impact.
Work across a broad range of AWS technologies to build full-stack web applications, distributed systems software, and automation workflows.
Develop code for a broad range of Amazon Devices and collaborate with diverse cross-functional roles.
Promote a culture of engineering excellence by establishing best practices and technical standards across the organization.
Consult with engineers from across the organization on architecture and design of new systems to solve challenging engineering problems.

📝 Enhancement Note: This role requires a strong background in full-stack development, distributed systems, and AWS technologies. Candidates should be comfortable working in a collaborative environment and have a customer-centric mindset.

💻 Primary Responsibilities

Design and Implementation: Design, implement, and launch high-quality software systems to solve complex problems with big impact.
AWS Technologies: Work across a broad range of AWS technologies to build full-stack web applications, distributed systems software, and automation workflows.
Device Development: Develop code for a broad range of Amazon Devices and third-party devices that connect to the Amazon ecosystem.
Collaboration: Collaborate with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.
Engineering Excellence: Promote a culture of engineering excellence by establishing best practices and technical standards across the organization.
Consultation: Consult with engineers from across the organization on architecture and design of new systems to solve challenging engineering problems.

📝 Enhancement Note: This role requires strong problem-solving skills and the ability to work effectively in a collaborative environment. Candidates should be comfortable working with a diverse range of stakeholders and have a customer-centric mindset.

🎓 Skills & Qualifications

Education: Bachelor's degree in computer science or equivalent preferred.

Experience: 3+ years of non-internship professional software development experience and 2+ years of non-internship design or architecture experience.

Required Skills:

Programming with at least one software programming language.
Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Strong problem-solving skills and ability to work effectively in a collaborative environment.
Experience with AWS technologies, including but not limited to, EC2, S3, RDS, and Lambda.
Familiarity with device management and over-the-air (OTA) update processes.

Preferred Skills:

Experience with device management and OTA update processes.
Familiarity with Agile methodologies and experience working in an Agile environment.
Experience with infrastructure as code (IaC) tools, such as Terraform or CloudFormation.
Familiarity with containerization and orchestration tools, such as Docker and Kubernetes.

📝 Enhancement Note: This role requires a strong background in full-stack development, distributed systems, and AWS technologies. Candidates should be comfortable working in a collaborative environment and have a customer-centric mindset.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with full-stack web application development using AWS technologies.
Showcase projects that involve device management and OTA update processes.
Highlight experience with infrastructure as code (IaC) tools and containerization/orchestration tools.
Include projects that demonstrate problem-solving skills and ability to work effectively in a collaborative environment.

Technical Documentation:

Include code comments and documentation that adhere to best practices.
Demonstrate experience with version control, deployment processes, and server configuration.
Showcase testing methodologies, performance metrics, and optimization techniques.

📝 Enhancement Note: Candidates should focus on demonstrating their ability to design, implement, and launch high-quality software systems that solve complex problems with big impact. They should also highlight their experience working with AWS technologies and collaborating with diverse cross-functional roles.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Zapopan, Jalisco, Mexico is approximately MXN 120,000 - 180,000 per year (USD 6,000 - 9,000 per year, based on current exchange rates). This estimate is based on market research and industry standards for mid-level software development roles in the region.

Benefits: Amazon offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts. Specific benefits may vary by location and employment type.

Working Hours: The standard workweek is 40 hours, with flexible scheduling and maintenance windows as needed.

📝 Enhancement Note: The salary range provided is an estimate based on market research and industry standards for mid-level software development roles in the region. Actual salary may vary based on factors such as experience, skills, and performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The Device Cloud Services (DCS) organization specializes in building foundational platform solutions for various Amazon devices, including the E-Reader, Echo Family of Devices, and third-party devices connected to the Amazon ecosystem.

Company Size: Amazon is a large corporation with a global presence, employing over 1.3 million people worldwide. The DCS organization is a significant part of Amazon's Device businesses, with a focus on building and maintaining the cloud infrastructure responsible for distributing new software and applications to Amazon devices and third-party devices.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Team Structure:

The DCS organization is specialized in building foundational platform solutions for various Amazon devices.
The team consists of software development engineers, product managers, and other cross-functional roles.
The OTA team is responsible for creating and maintaining the device components and cloud infrastructure for distributing new software and applications to Amazon devices and third-party devices.

Development Methodology:

The DCS organization follows Agile methodologies, with a focus on iterative development, continuous integration, and delivery.
The team uses AWS services, including EC2, S3, RDS, and Lambda, to build and maintain the cloud infrastructure.
The team collaborates with various cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.

Company Website: www.amazon.com

📝 Enhancement Note: The DCS organization is a significant part of Amazon's Device businesses, with a focus on building and maintaining the cloud infrastructure responsible for distributing new software and applications to Amazon devices and third-party devices. The team follows Agile methodologies and uses AWS services to build and maintain the cloud infrastructure.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-level software development engineer position, focusing on designing, implementing, and launching high-quality software systems to solve complex problems with big impact. The role requires strong problem-solving skills and the ability to work effectively in a collaborative environment.

Reporting Structure: The software development engineer reports directly to the engineering manager of the OTA team within the DCS organization. The team collaborates with various cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.

Technical Impact: The software development engineer plays a crucial role in designing, implementing, and launching high-quality software systems that solve complex problems with big impact. The role requires strong problem-solving skills and the ability to work effectively in a collaborative environment. The software development engineer will work across a broad range of AWS technologies to build full-stack web applications, distributed systems software, and automation workflows.

Growth Opportunities:

Technical Growth: The role offers opportunities to gain experience with AWS technologies, device management, and OTA update processes. The software development engineer will have the chance to work on mission-critical, high-volume services that customers love.
Leadership Growth: The role provides opportunities to promote a culture of engineering excellence by establishing best practices and technical standards across the organization. The software development engineer may also have the chance to consult with engineers from across the organization on architecture and design of new systems to solve challenging engineering problems.
Career Progression: The role offers opportunities for career progression within the DCS organization and Amazon as a whole. The software development engineer may have the chance to take on more senior roles, such as senior software development engineer or technical lead, as they gain experience and demonstrate their ability to solve complex problems with big impact.

📝 Enhancement Note: This role offers opportunities for technical and leadership growth, as well as career progression within the DCS organization and Amazon as a whole. The software development engineer will have the chance to work on mission-critical, high-volume services that customers love and promote a culture of engineering excellence by establishing best practices and technical standards across the organization.

🌐 Work Environment

Office Type: Amazon's office environment is collaborative and innovative, with a focus on customer obsession and ownership. The DCS organization is a significant part of Amazon's Device businesses, with a focus on building and maintaining the cloud infrastructure responsible for distributing new software and applications to Amazon devices and third-party devices.

Office Location(s): The role is based in Zapopan, Jalisco, Mexico. Amazon's Zapopan office is located at Av. Patria 1250, Zapopan, Jalisco, 45010, Mexico.

Workspace Context:

Collaboration: The workspace encourages collaboration and cross-functional teamwork, with a focus on customer obsession and ownership.
Tools and Equipment: The workspace provides access to multiple monitors, testing devices, and development tools to support full-stack web application development and distributed systems software.
Interaction: The workspace provides opportunities for interaction with a diverse range of cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.

Work Schedule: The standard workweek is 40 hours, with flexible scheduling and maintenance windows as needed. The role may require occasional overtime or on-call responsibilities to support the distribution of new software and applications to Amazon devices and third-party devices.

📝 Enhancement Note: The workspace encourages collaboration and cross-functional teamwork, with a focus on customer obsession and ownership. The workspace provides access to multiple monitors, testing devices, and development tools to support full-stack web application development and distributed systems software. The role may require occasional overtime or on-call responsibilities to support the distribution of new software and applications to Amazon devices and third-party devices.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: The interview process begins with a technical assessment, focusing on the candidate's ability to design, implement, and launch high-quality software systems that solve complex problems with big impact. The assessment may include coding challenges, system design discussions, and architecture reviews.
Behavioral Questions: The interview process also includes behavioral questions, focusing on the candidate's problem-solving skills, collaboration, and customer-centric mindset.
Cross-Functional Interviews: The interview process involves cross-functional interviews with engineering, product, customers, and business stakeholders across the organization.
Final Evaluation: The final evaluation focuses on the candidate's technical impact, cultural fit, and alignment with Amazon's leadership principles.

Portfolio Review Tips:

Customer Focus: Highlight projects that demonstrate a customer-centric mindset and a focus on solving complex problems with big impact.
Collaboration: Showcase projects that demonstrate the ability to work effectively in a collaborative environment and collaborate with diverse cross-functional roles.
AWS Technologies: Highlight experience with AWS technologies, including but not limited to, EC2, S3, RDS, and Lambda.
Device Management: Demonstrate experience with device management and OTA update processes.

Technical Challenge Preparation:

Problem-Solving: Practice problem-solving techniques and algorithms to prepare for technical challenges that focus on designing, implementing, and launching high-quality software systems that solve complex problems with big impact.
System Design: Brush up on system design principles and patterns to prepare for system design discussions and architecture reviews.
Customer Obsession: Prepare for behavioral questions that focus on problem-solving skills, collaboration, and customer-centric mindset.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: The interview process focuses on the candidate's ability to design, implement, and launch high-quality software systems that solve complex problems with big impact. The assessment may include coding challenges, system design discussions, and architecture reviews. The interview process also includes behavioral questions, focusing on the candidate's problem-solving skills, collaboration, and customer-centric mindset.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies:

React: Experience with React or similar JavaScript libraries/frameworks is preferred.
Responsive Design: Familiarity with responsive design principles and mobile-first development approaches.
User Experience: Experience with user experience design and interface development using tools such as Figma or Adobe XD.

Backend & Server Technologies:

AWS Services: Experience with AWS services, including but not limited to, EC2, S3, RDS, and Lambda.
Device Management: Familiarity with device management and OTA update processes.
Serverless Architecture: Experience with serverless architecture and event-driven programming models.

Development & DevOps Tools:

Git: Experience with version control using Git or similar tools.
CI/CD Pipelines: Familiarity with continuous integration and continuous delivery (CI/CD) pipelines and automated deployment processes.
Infrastructure as Code (IaC): Experience with IaC tools, such as Terraform or CloudFormation.

📝 Enhancement Note: The technology stack for this role includes AWS services, device management, and OTA update processes. The role requires experience with AWS services, including but not limited to, EC2, S3, RDS, and Lambda. The role also requires familiarity with device management and OTA update processes, as well as experience with serverless architecture and event-driven programming models.

👥 Team Culture & Values

Web Development Values:

Customer Obsession: A customer-centric mindset, focusing on solving complex problems with big impact.
Engineering Excellence: A focus on designing, implementing, and launching high-quality software systems that meet or exceed customer expectations.
Ownership: A sense of ownership and responsibility for the software systems and cloud infrastructure that support Amazon devices and third-party devices.
Invent and Simplify: A focus on continuous innovation and simplification of software systems and cloud infrastructure.

Collaboration Style:

Cross-Functional Collaboration: The team encourages collaboration with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.
Code Review Culture: The team promotes a culture of code review and peer programming to ensure high-quality software systems and cloud infrastructure.
Knowledge Sharing: The team encourages knowledge sharing, technical mentoring, and continuous learning to promote a culture of engineering excellence.

📝 Enhancement Note: The team culture for this role is collaborative and innovative, with a focus on customer obsession and ownership. The team encourages collaboration with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the organization. The team promotes a culture of code review and peer programming to ensure high-quality software systems and cloud infrastructure. The team also encourages knowledge sharing, technical mentoring, and continuous learning to promote a culture of engineering excellence.

🌐 Challenges & Growth Opportunities

Technical Challenges:

Device Management: Experience with device management and OTA update processes, including the distribution of new software and applications to Amazon devices and third-party devices.
Scalability: Experience with designing, implementing, and launching high-quality software systems that can scale to support the distribution of new software and applications to millions of devices.
Performance Optimization: Experience with optimizing software systems and cloud infrastructure for performance, reliability, and scalability.
Emerging Technologies: Familiarity with emerging technologies, such as machine learning, artificial intelligence, and the Internet of Things (IoT), and their application to device management and OTA update processes.

Learning & Development Opportunities:

AWS Training: Amazon offers extensive training and certification opportunities for AWS services, including but not limited to, EC2, S3, RDS, and Lambda.
Conferences and Events: Amazon encourages employees to attend industry conferences and events to stay up-to-date with emerging technologies and best practices.
Mentorship and Leadership Development: Amazon offers mentorship and leadership development opportunities to help employees grow their careers within the organization.

📝 Enhancement Note: The technical challenges for this role include experience with device management and OTA update processes, as well as designing, implementing, and launching high-quality software systems that can scale to support the distribution of new software and applications to millions of devices. The learning and development opportunities for this role include AWS training, conference attendance, and mentorship and leadership development opportunities.

💡 Interview Preparation

Technical Questions:

System Design: Prepare for system design questions that focus on designing, implementing, and launching high-quality software systems that solve complex problems with big impact. Brush up on system design principles and patterns to prepare for system design discussions and architecture reviews.
Problem-Solving: Prepare for problem-solving questions that focus on designing, implementing, and launching high-quality software systems that solve complex problems with big impact. Practice problem-solving techniques and algorithms to prepare for technical challenges.
Behavioral Questions: Prepare for behavioral questions that focus on problem-solving skills, collaboration, and customer-centric mindset. Think about specific examples from your past experiences that demonstrate your ability to design, implement, and launch high-quality software systems that solve complex problems with big impact.

Company & Culture Questions:

Amazon Leadership Principles: Familiarize yourself with Amazon's leadership principles, which guide decision-making and behavior within the organization. Prepare for questions that focus on how you would apply these principles in a work setting.
Customer Obsession: Prepare for questions that focus on customer obsession and how you would ensure that the software systems and cloud infrastructure you design, implement, and launch meet or exceed customer expectations.
Collaboration: Prepare for questions that focus on collaboration and how you would work effectively with diverse cross-functional roles, including engineering, product, customers, and business stakeholders across the organization.

Portfolio Presentation Strategy:

Customer Focus: Highlight projects that demonstrate a customer-centric mindset and a focus on solving complex problems with big impact.
Collaboration: Showcase projects that demonstrate the ability to work effectively in a collaborative environment and collaborate with diverse cross-functional roles.
AWS Technologies: Highlight experience with AWS technologies, including but not limited to, EC2, S3, RDS, and Lambda.
Device Management: Demonstrate experience with device management and OTA update processes.

📝 Enhancement Note: The interview preparation for this role focuses on system design, problem-solving, and behavioral questions that focus on problem-solving skills, collaboration, and customer-centric mindset. The portfolio presentation strategy should highlight projects that demonstrate a customer-centric mindset, collaboration, experience with AWS technologies, and device management and OTA update processes.

📌 Application Steps

To apply for this software development engineer position at Amazon:

Customize Your Portfolio: Tailor your portfolio to highlight projects that demonstrate your ability to design, implement, and launch high-quality software systems that solve complex problems with big impact. Include projects that showcase your experience with AWS technologies, device management, and OTA update processes.
Optimize Your Resume: Optimize your resume for web development and server administration-relevant keywords, including but not limited to, AWS services, device management, and OTA update processes. Highlight your experience with full-stack web application development, distributed systems software, and automation workflows.
Prepare for Technical Challenges: Practice problem-solving techniques and algorithms to prepare for technical challenges that focus on designing, implementing, and launching high-quality software systems that solve complex problems with big impact. Brush up on system design principles and patterns to prepare for system design discussions and architecture reviews.
Research Amazon: Familiarize yourself with Amazon's leadership principles, which guide decision-making and behavior within the organization. Prepare for questions that focus on how you would apply these principles in a work setting. Research Amazon's Device Cloud Services (DCS) organization and the OTA team to understand the team's mission, values, and culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Software Development Engineer, Device Cloud Services - OTA