📍 Job Overview

Job Title: Site Reliability Engineer - Database Administration
Company: Visa
Location: Austin, Texas, United States
Job Type: Part-time
Category: DevOps & Infrastructure
Date Posted: June 20, 2025
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain and optimize databases for mission-critical applications in a high SLA environment
Collaborate with cross-functional teams to ensure database services meet SLAs and performance targets
Develop and automate scripts and tools to streamline administration, deployment, monitoring, and maintenance tasks
Troubleshoot and resolve complex database issues, providing technical influence and subject matter expertise

📝 Enhancement Note: This role requires a strong focus on database administration and engineering practices, with a broad perspective to identify innovative solutions and maintain system health.

💻 Primary Responsibilities

Database Administration:
- Architect, develop, deploy, and maintain PostgreSQL, Oracle, and MySQL databases in high SLA environments
- Ensure 24x7 database operation and availability, including participation in on-call rotation and routine tasks such as backups, patching, and upgrades
Performance Monitoring & Optimization:
- Conduct proactive and reactive performance monitoring, troubleshooting, and resolution of escalated issues (Level 2 and 3), including root cause analysis and corrective actions to maintain stability
- Develop and maintain monitoring dashboards and alerting systems to identify and resolve anomalies, optimize performance, and ensure system health
Collaboration & Project Planning:
- Collaborate closely with cross-functional teams to ensure delivery of database services within SLAs and performance targets
- Participate in project planning to ensure objectives and timelines are met

📝 Enhancement Note: This role involves a high level of technical responsibility, requiring strong problem-solving skills and the ability to work independently with guidance only in the most complex situations.

🎓 Skills & Qualifications

Education: Bachelor's degree in computer science, Engineering, CIS/MIS, Business, or a related field, or 3+ years of relevant work experience

Experience: 2+ years of relevant work experience, ideally with a bachelor's or master's degree in a related field

Required Skills:

Proficient in at least one programming language (e.g., Python, Java, JavaScript, HTML, C++)
Strong understanding of Linux/UNIX and Windows operating systems, networks, storage, tiered application environments, and security
Foundational knowledge and hands-on experience with relational databases (RDBMS) such as SQL Server, including administration, troubleshooting, performance tuning, SQL queries, and stored procedures
Familiarity with database monitoring and alerting tools (e.g., Prometheus) and container concepts
Excellent analytical, problem-solving, and troubleshooting skills; able to resolve complex system and database issues efficiently
Effective communicator with strong verbal and written skills; able to collaborate across teams and document technical information clearly

Preferred Skills:

Experience with database installation, configuration, backup, recovery, security management, and use of DBA tools/utilities
Strong grasp of software engineering principles, data modeling, and business intelligence tools
Demonstrated ability to work both independently and as part of a team in complex organizational environments
Resourceful, results-driven, adaptable, and eager to continuously learn and stay current with database technologies
Willingness to support on-call rotation, including weekends, as required

📝 Enhancement Note: While the role requires a strong technical background, it also emphasizes the importance of effective communication and collaboration skills to work successfully within a team environment.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:
- Demonstrate proficiency in database administration, performance optimization, and troubleshooting through case studies or project examples
- Showcase experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies
- Highlight skills in automation, scripting, and tool development for database management
Technical Documentation:
- Provide clear and concise technical documentation for database administration tasks, including installation, configuration, backup, recovery, and security management procedures
- Include examples of SQL queries, stored procedures, and database schema designs to showcase your technical expertise

📝 Enhancement Note: As this role focuses on database administration, your portfolio should emphasize your technical skills and experience in this area, with a strong emphasis on problem-solving and optimization.

💵 Compensation & Benefits

Salary Range: $84,600 - $119,650 USD per year (including potential sales incentive payments)

Benefits:

Medical, Dental, Vision
401(k), FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

Working Hours: Varies upon the needs of the department

📝 Enhancement Note: The salary range provided is based on the information given in the job listing and is subject to change. Visa offers a comprehensive benefits package, including medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.

🎯 Team & Company Context

Company Culture:

Industry: Financial services and payments technology
Company Size: Large (over 20,000 employees)
Founded: 1958

Team Structure:

The PRE Tech team focuses on providing an excellent developer experience, supporting database servers such as SQL Server, MySQL, Postgres, DB2, and various NoSQL database technologies
The team collaborates closely with cross-functional teams, including Infrastructure Engineering, Product Development, Business and Technical Operations, System Administrators, and Network Engineers

Development Methodology:

Agile/Scrum methodologies and sprint planning for web projects
Code review, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management

Company Website: Visa

📝 Enhancement Note: Visa is a large, established company with a global presence in the financial services industry. The PRE Tech team operates within a complex organizational environment, requiring strong collaboration and communication skills to work effectively with various stakeholders.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-level Site Reliability Engineer with a focus on database administration and engineering practices

Reporting Structure: This role serves as both a technical and functional specialist, working independently with guidance required only in the most complex situations

Technical Impact: Responsible for maintaining and optimizing databases for mission-critical applications, ensuring high SLA environments and collaborating with cross-functional teams to deliver database services within SLAs and performance targets

Growth Opportunities:

Technical leadership potential with architecture decision-making and team management responsibilities
Specialization in specific database technologies or emerging trends in database management
Mentorship and knowledge-sharing opportunities within the PRE Tech team and across Visa

📝 Enhancement Note: As a mid-level Site Reliability Engineer, this role offers opportunities for technical growth and leadership within the PRE Tech team and across Visa. The company's large size and global presence provide ample opportunities for career progression and skill development.

🌐 Work Environment

Office Type: Large, global financial services company with multiple locations worldwide

Office Location(s): Austin, Texas, United States

Workspace Context:

Collaborative workspace with opportunities for cross-functional interaction between developers, designers, and stakeholders
Access to development tools, multiple monitors, and testing devices to support database administration tasks
Opportunities for knowledge-sharing, technical mentoring, and continuous learning within the PRE Tech team and across Visa

Work Schedule: Varies upon the needs of the department, with on-call rotation requirements including weekends as needed

📝 Enhancement Note: Visa's large, global work environment offers ample opportunities for collaboration and professional growth. The PRE Tech team operates within a complex organizational structure, requiring strong communication and teamwork skills to succeed.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Brush up on database administration fundamentals, SQL queries, and performance optimization techniques
Web Architecture Expectations: Familiarize yourself with Visa's technology stack and database management practices
System Design Discussion: Prepare for questions about database design, schema optimization, and scalability
Final Evaluation Criteria: Demonstrate your technical expertise, problem-solving skills, and cultural fit within the PRE Tech team

Portfolio Review Tips:

Highlight your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies
Include case studies or project examples demonstrating your proficiency in database administration, performance optimization, and troubleshooting
Showcase your ability to collaborate with cross-functional teams and provide clear, concise technical documentation

Technical Challenge Preparation:

Brush up on your SQL skills, including queries, stored procedures, and performance optimization techniques
Familiarize yourself with Visa's technology stack and database management practices
Prepare for coding challenges or case studies that focus on database administration, performance optimization, and troubleshooting

ATS Keywords:

Programming Languages: SQL, Python, Java, JavaScript, HTML, C++
Database Technologies: SQL Server, PostgreSQL, Oracle, MySQL, NoSQL
Tools & Methodologies: Ansible, Scalable, Liquibase, Jenkins, Grafana, Prometheus, Splunk
Soft Skills: Problem-solving, Troubleshooting, Communication, Collaboration, Documentation

📝 Enhancement Note: Visa's technical interview process focuses on assessing your database administration skills, problem-solving abilities, and cultural fit within the PRE Tech team. Be prepared to discuss your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies, as well as your familiarity with Visa's technology stack and database management practices.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable for this role

Backend & Server Technologies:

SQL Server, PostgreSQL, Oracle, MySQL
NoSQL database technologies (e.g., MongoDB, Cassandra, Redis)

Development & DevOps Tools:

Ansible, Scalable, Liquibase, Jenkins
Grafana, Prometheus, Splunk
Linux/UNIX and Windows operating systems

📝 Enhancement Note: As a Site Reliability Engineer focusing on database administration, your technical expertise should span various database technologies, including SQL Server, PostgreSQL, Oracle, MySQL, and NoSQL database technologies. Familiarity with relevant tools and operating systems is also essential for success in this role.

👥 Team Culture & Values

Web Development Values:

Technical excellence and innovation in database administration and engineering practices
Performance optimization and scalability for mission-critical applications
Collaboration and knowledge-sharing within the PRE Tech team and across Visa
Continuous learning and adaptation to emerging trends in database management

Collaboration Style:

Cross-functional integration between the PRE Tech team and other teams, including Infrastructure Engineering, Product Development, Business and Technical Operations, System Administrators, and Network Engineers
Code review culture and peer programming practices for database management tasks
Knowledge-sharing, technical mentoring, and continuous learning opportunities within the PRE Tech team and across Visa

📝 Enhancement Note: Visa's PRE Tech team operates within a large, global organization, emphasizing collaboration, knowledge-sharing, and continuous learning. The team's culture values technical excellence, innovation, and collaboration to deliver high-quality database services and support mission-critical applications.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Maintaining high SLA environments for mission-critical applications with minimal downtime and maximum performance
Troubleshooting and resolving complex database issues, including root cause analysis and corrective actions
Optimizing database performance and scalability for growing user bases and increasing data volumes

Learning & Development Opportunities:

Specialization in specific database technologies or emerging trends in database management
Mentorship and knowledge-sharing opportunities within the PRE Tech team and across Visa
Conference attendance, certification, and community involvement in database administration and engineering practices

📝 Enhancement Note: As a Site Reliability Engineer focusing on database administration, you will face technical challenges in maintaining high SLA environments, troubleshooting complex issues, and optimizing performance. Visa offers ample opportunities for learning, growth, and specialization in database technologies and management practices.

💡 Interview Preparation

Technical Questions:

Database Administration: Describe your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies
Performance Optimization: Explain your approach to database performance tuning, indexing, and query optimization
Troubleshooting: Share examples of complex database issues you've resolved and the steps you took to identify and address the root cause

Company & Culture Questions:

Visa's Technology Stack: Demonstrate your familiarity with Visa's technology stack and database management practices
Collaboration: Discuss your experience working with cross-functional teams and providing clear, concise technical documentation
Problem-solving: Describe a challenging database issue you faced and how you approached solving it, highlighting your analytical and troubleshooting skills

Portfolio Presentation Strategy:

Database Administration: Highlight your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies
Performance Optimization: Showcase your ability to optimize database performance and scalability for mission-critical applications
Technical Documentation: Demonstrate your ability to provide clear, concise technical documentation for database administration tasks

📝 Enhancement Note: Visa's interview process focuses on assessing your technical expertise in database administration, performance optimization, and troubleshooting. Be prepared to discuss your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies, as well as your familiarity with Visa's technology stack and database management practices.

📌 Application Steps

To apply for this Site Reliability Engineer - Database Administration position at Visa:

Customize Your Portfolio: Highlight your experience with SQL Server, PostgreSQL, Oracle, MySQL, and other relevant database technologies, with a focus on database administration, performance optimization, and troubleshooting
Optimize Your Resume: Emphasize your technical skills, experience, and achievements in database administration, with a focus on problem-solving, collaboration, and communication
Prepare for Technical Challenges: Brush up on your SQL skills, familiarize yourself with Visa's technology stack, and practice coding challenges or case studies that focus on database administration, performance optimization, and troubleshooting
Research Visa: Understand Visa's role in the financial services industry, the PRE Tech team's mission, and the company's culture and values

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to database administration and engineering practices
Include database administration methodologies, performance optimization principles, and troubleshooting techniques
Emphasize database administration skills, experience, and portfolio requirements
Address database administration team dynamics, collaboration with cross-functional teams, and user experience impact
Focus on database administration career progression, technical leadership opportunities, and emerging trends in database management

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about database administration practices, team structure, or company information
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute database administration and server management-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and database administration specialization

Industry Expertise:

Include specific database technologies, management tools, and infrastructure requirements relevant to the role
Address database administration career progression paths and technical leadership opportunities in database teams
Provide tactical advice for database portfolio development, live demonstrations, and project case studies
Include database administration-specific interview preparation and coding challenge guidance
Emphasize performance optimization, accessibility standards, and user experience principles in database management

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use database administration and server management industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to database administration professionals
Provide actionable insights that give database administration candidates a competitive advantage
Focus on database administration team culture, cross-functional collaboration, and user impact measurement

Technical Focus & Portfolio Emphasis:

Emphasize database administration best practices, performance optimization principles, and troubleshooting techniques
Include specific portfolio requirements tailored to the database administration discipline and role level
Address browser compatibility, accessibility standards, and user experience design principles in database management
Focus on problem-solving methods, performance optimization, and scalable database architecture
Include technical presentation skills and stakeholder communication for database projects

Avoid:

Generic business jargon not relevant to database administration or server management roles
Placeholder text or incomplete sections
Repetitive content across different sections
Non-technical terminology unless relevant to the specific database administration role
Marketing language unrelated to database administration, server management, or user experience

Site Reliability Engineering - Database Administration