Site Reliability Engineer, VP at RBS

📍 Job Overview

Job Title: Site Reliability Engineer, VP
Company: RBS
Location: Bangalore, Karnataka, India
Job Type: On-site, Full-time
Category: DevOps Engineer
Date Posted: June 18, 2025
Experience Level: 5-10 years

🚀 Role Summary

Drive and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of products and services.
Collaborate with engineers to ensure a principled approach to deliver change in a safe and secure way.
Coach and provide guidance to colleagues and the wider team, leading where required.
Balance and manage risks, communicate incident status updates, and identify business impact, risk, and opportunity.

📝 Enhancement Note: This role requires a strong background in reliability systems thinking, software engineering, and data-driven problem-solving to ensure the health and reliability of production and non-production environments.

💻 Primary Responsibilities

Improve and embed operational characteristics of products and services.
Define error budgets and find the right balance between risk and reliability.
Provide structure and improve the release process.
Scale systems sustainably through automation and evolve them to improve reliability and velocity.
Coach and provide guidance to colleagues and the wider team.
Proactively contribute new ideas and innovations to meet short-term and longer-term goals.
Be accountable for the day-to-day health of both production and non-production environments and respond to incidents as required.
Provide technical expertise and input to establish the risk tolerance of products and services.
Communicate incident status updates clearly and frequently to other teams, customers, and stakeholders.

📝 Enhancement Note: This role involves a significant amount of stakeholder interaction and requires strong communication skills to ensure effective collaboration with engineers and other teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications (e.g., Site Reliability Engineer, ITIL) are a plus.

Experience: 5-10 years of experience in site reliability engineering, software engineering, or a related role. Proven experience in driving reliability and improving operational characteristics of products and services.

Required Skills:

Strong knowledge of reliability systems thinking and software engineering.
Experience using a data-driven and scientific approach to fact-finding.
Financial services knowledge and the ability to identify wider business impact, risk, and opportunity.
Good knowledge and experience of programming languages.
Strong knowledge of deploy and release services, automation, and troubleshooting.
Experience utilizing tools and technology across the software development lifecycle.
Experience using mathematical and statistical models to assess trends.
Strong communication skills with the ability to proactively engage with a wide range of stakeholders.

Preferred Skills:

Experience in a banking or financial services environment.
Familiarity with Agile methodologies and DevOps practices.
Knowledge of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

📝 Enhancement Note: Given the role's complexity and seniority, candidates should have a strong background in reliability systems thinking, software engineering, and data-driven problem-solving, along with relevant experience in financial services.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to improve and embed operational characteristics of products and services through case studies or projects.
Showcase your experience in defining error budgets, scaling systems sustainably, and evolving them to improve reliability and velocity.
Highlight your coaching and mentoring skills by including examples of guiding colleagues and the wider team.
Include examples of your ability to balance and manage risks, communicate incident status updates, and identify business impact, risk, and opportunity.

Technical Documentation:

Include documentation of your approach to reliability systems thinking, software engineering, and data-driven problem-solving.
Showcase your experience with programming languages, deploy and release services, automation, and troubleshooting.
Demonstrate your ability to use mathematical and statistical models to assess trends and make data-driven decisions.

📝 Enhancement Note: Given the role's focus on reliability and operational characteristics, candidates should emphasize projects that demonstrate their ability to improve and embed these aspects in their portfolio.

💵 Compensation & Benefits

Salary Range: INR 25-35 lakhs per annum (based on experience and qualifications). This range is estimated using regional market data for site reliability engineering roles in Bangalore, considering the role's seniority and required skills.

Benefits:

Competitive salary package.
Performance-based bonuses and incentives.
Comprehensive health and wellness benefits.
Retirement savings plans.
Employee discounts and perks.
Opportunities for professional development and growth.

Working Hours: 45 hours per week, with flexible working hours and the option to work from home occasionally.

📝 Enhancement Note: The salary range provided is an estimate based on regional market data for site reliability engineering roles in Bangalore. Actual compensation may vary based on the candidate's experience, qualifications, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services. RBS is a multinational banking and financial services company, with a significant presence in the UK and India.

Company Size: Large (over 60,000 employees worldwide). This size means that web technology professionals will have ample opportunities for collaboration, learning, and career growth.

Founded: 1727. RBS has a rich history and a strong brand, providing stability and opportunities for long-term career development.

Team Structure:

The site reliability engineering team works closely with feature teams and other colleagues to meet defined service level objectives and continually improve systems and environments.
The team is responsible for defining error budgets, scaling systems sustainably, and evolving them to improve reliability and velocity.
The team works in a collaborative and inclusive environment, with a strong emphasis on knowledge sharing and continuous learning.

Development Methodology:

RBS uses Agile methodologies, with a focus on iterative development, continuous improvement, and customer value delivery.
The site reliability engineering team works closely with feature teams to ensure that reliability and operational characteristics are embedded in the development process.
The team uses tools and technologies such as JIRA, Confluence, and Git to manage projects, track progress, and collaborate effectively.

Company Website: RBS Group

📝 Enhancement Note: RBS has a strong brand and a rich history in the financial services industry, providing a stable and supportive environment for web technology professionals seeking long-term career growth.

📈 Career & Growth Analysis

Web Technology Career Level: Vice President. This role is a senior-level position, responsible for driving reliability and operational characteristics across multiple products and services. The ideal candidate will have extensive experience in site reliability engineering, software engineering, or a related role, along with strong leadership and communication skills.

Reporting Structure: This role reports directly to the Head of Site Reliability Engineering and works closely with feature teams, other engineers, and stakeholders to ensure the health and reliability of production and non-production environments.

Technical Impact: The Site Reliability Engineer, VP, plays a critical role in ensuring the availability, performance, and security of RBS's products and services. The role requires a deep understanding of reliability systems thinking, software engineering, and data-driven problem-solving to drive operational excellence and deliver business value.

Growth Opportunities:

Technical Leadership: This role offers opportunities to lead and mentor other site reliability engineers, helping them to develop their skills and advance their careers.
Architecture Decisions: The Site Reliability Engineer, VP, is responsible for making critical architecture decisions that impact the reliability and performance of RBS's products and services. This role offers opportunities to gain experience in architecture and design, furthering the candidate's career in technical leadership roles.
Emerging Technologies: RBS is committed to innovation and continuous improvement. This role offers opportunities to gain experience with emerging technologies and drive their adoption within the organization.

📝 Enhancement Note: This role offers significant opportunities for career growth and development, with a focus on technical leadership, architecture decisions, and emerging technologies.

🌐 Work Environment

Office Type: Modern, collaborative workspace with a focus on open communication and knowledge sharing. The office is designed to facilitate collaboration and innovation, with dedicated spaces for team meetings, brainstorming sessions, and quiet work.

Office Location(s): Bangalore, India. The office is located in a bustling tech hub, with easy access to public transportation and amenities.

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces, with plenty of opportunities for collaboration and interaction with colleagues.
Development Tools: The office is equipped with state-of-the-art development tools, including multiple monitors, testing devices, and high-speed internet access.
Cross-Functional Collaboration: The site reliability engineering team works closely with feature teams, designers, and other stakeholders to ensure that reliability and operational characteristics are embedded in the development process.

Work Schedule: The work schedule is flexible, with the option to work from home occasionally. The core working hours are from 9:00 AM to 5:30 PM, with a one-hour lunch break.

📝 Enhancement Note: The modern, collaborative workspace at RBS is designed to facilitate innovation, knowledge sharing, and cross-functional collaboration, providing an ideal environment for web technology professionals seeking to grow and develop their skills.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: A short online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: A phone or video call to discuss your technical background, experience, and approach to site reliability engineering.
On-site Interview: A visit to the RBS office in Bangalore for a series of interviews with team members, stakeholders, and hiring managers. This will include a technical deep dive, a case study presentation, and a discussion of your career aspirations and cultural fit.
Final Decision: A final decision will be made based on your interview performance, technical skills, and cultural fit.

Portfolio Review Tips:

Case Study Structure: Prepare a case study that demonstrates your ability to improve and embed operational characteristics of products and services. Focus on the problem-solving approach, data-driven decision-making, and the impact of your work on business outcomes.
Code Quality Demonstration: Include examples of your code and explain your approach to writing clean, efficient, and maintainable code. Highlight your use of best practices, testing, and debugging techniques.
Responsive Design Standards: Ensure that your portfolio demonstrates your ability to work with diverse teams, stakeholders, and technologies. Highlight your experience with responsive design, performance optimization, and accessibility standards.

Technical Challenge Preparation:

Problem-Solving Techniques: Brush up on your problem-solving techniques and be prepared to discuss your approach to defining error budgets, scaling systems sustainably, and evolving them to improve reliability and velocity.
Communication Skills: Practice communicating technical concepts clearly and effectively. Be prepared to explain complex ideas in a way that is accessible to non-technical stakeholders.
Stakeholder Engagement: Familiarize yourself with RBS's products and services, and be prepared to discuss how your work as a Site Reliability Engineer, VP, would drive business value and deliver customer benefits.

ATS Keywords: Programming Languages, Web Frameworks, Server Technologies, Databases, Tools, Methodologies, Soft Skills, Industry Terms.

📝 Enhancement Note: The interview process for this role is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their approach to site reliability engineering, data-driven decision-making, and stakeholder engagement.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable for this role.

Backend & Server Technologies:

Programming Languages: Python, Java, Bash, and other languages relevant to site reliability engineering.
Server Technologies: Linux (Ubuntu, CentOS), Docker, Kubernetes, and other containerization technologies.
Infrastructure Tools: Terraform, Ansible, Puppet, and other infrastructure as code (IaC) tools.

Development & DevOps Tools:

Version Control: Git, GitHub, and Bitbucket.
CI/CD Pipelines: Jenkins, GitLab CI/CD, and CircleCI.
Monitoring Tools: Prometheus, Grafana, Nagios, and Zabbix.
Log Management: ELK Stack (Elasticsearch, Logstash, Kibana), Graylog, and Splunk.
Cloud Platforms: AWS, GCP, and Azure.

📝 Enhancement Note: The technology stack for this role is focused on site reliability engineering, with a strong emphasis on programming languages, server technologies, and infrastructure tools. Candidates should have experience with relevant technologies and be prepared to discuss their approach to using them in a site reliability engineering context.

👥 Team Culture & Values

Web Development Values:

Reliability: RBS places a strong emphasis on reliability and operational excellence. The site reliability engineering team is responsible for ensuring the availability, performance, and security of the company's products and services.
Collaboration: RBS values collaboration and knowledge sharing. The site reliability engineering team works closely with feature teams, other engineers, and stakeholders to ensure that reliability and operational characteristics are embedded in the development process.
Continuous Improvement: RBS is committed to continuous improvement and innovation. The site reliability engineering team is responsible for driving operational excellence and delivering business value through data-driven decision-making and continuous improvement.

Collaboration Style:

Cross-Functional Integration: The site reliability engineering team works closely with feature teams, designers, and other stakeholders to ensure that reliability and operational characteristics are embedded in the development process.
Code Review Culture: RBS values code review and peer programming as a means of knowledge sharing, learning, and continuous improvement.
Knowledge Sharing: RBS encourages knowledge sharing and learning through regular team meetings, workshops, and training sessions.

📝 Enhancement Note: RBS's web development values are focused on reliability, collaboration, and continuous improvement. The company's collaborative culture and emphasis on knowledge sharing provide an ideal environment for web technology professionals seeking to grow and develop their skills.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: RBS's products and services must be able to scale to meet the demands of a growing customer base and market.
Availability: The site reliability engineering team is responsible for ensuring the availability of RBS's products and services, with a focus on minimizing downtime and maximizing uptime.
Performance: RBS's products and services must be optimized for performance, with a focus on minimizing latency and maximizing throughput.
Security: The site reliability engineering team is responsible for ensuring the security of RBS's products and services, with a focus on protecting customer data and preventing unauthorized access.

Learning & Development Opportunities:

Technical Skill Development: RBS offers opportunities for technical skill development through training, workshops, and mentoring programs.
Emerging Technologies: RBS is committed to innovation and continuous improvement. This role offers opportunities to gain experience with emerging technologies and drive their adoption within the organization.
Leadership Development: RBS values leadership and offers opportunities for professional development and growth through mentoring, coaching, and leadership training programs.

📝 Enhancement Note: The technical challenges and learning opportunities for this role are focused on driving operational excellence and delivering business value through data-driven decision-making and continuous improvement.

💡 Interview Preparation

Technical Questions:

Reliability Systems Thinking: Be prepared to discuss your approach to reliability systems thinking and how you have applied it in previous roles.
Data-Driven Decision-Making: Be prepared to discuss your experience with data-driven decision-making and how you have used it to drive operational excellence and deliver business value.
Stakeholder Engagement: Be prepared to discuss your experience with stakeholder engagement and how you have worked with diverse teams, stakeholders, and technologies to deliver customer benefits.

Company & Culture Questions:

RBS's Products and Services: Familiarize yourself with RBS's products and services, and be prepared to discuss how your work as a Site Reliability Engineer, VP, would drive business value and deliver customer benefits.
Agile Methodologies: Be prepared to discuss your experience with Agile methodologies and how you have used them to drive continuous improvement and deliver customer value.
User Experience Impact: Be prepared to discuss your approach to user experience and how you have worked with designers and other stakeholders to deliver customer-centric products and services.

Portfolio Presentation Strategy:

Case Study Presentation: Prepare a case study that demonstrates your ability to improve and embed operational characteristics of products and services. Focus on the problem-solving approach, data-driven decision-making, and the impact of your work on business outcomes.
Code Walkthrough: Include examples of your code and explain your approach to writing clean, efficient, and maintainable code. Highlight your use of best practices, testing, and debugging techniques.
Stakeholder Engagement: Familiarize yourself with RBS's products and services, and be prepared to discuss how your work as a Site Reliability Engineer, VP, would drive business value and deliver customer benefits.

📝 Enhancement Note: The interview process for this role is designed to evaluate the candidate's technical skills, problem-solving abilities, and cultural fit. Candidates should be prepared to discuss their approach to site reliability engineering, data-driven decision-making, and stakeholder engagement.

📌 Application Steps

To apply for this Site Reliability Engineer, VP, position:

Submit Your Application: Submit your application through the application link provided in the job listing.
Prepare Your Portfolio: Prepare a case study that demonstrates your ability to improve and embed operational characteristics of products and services. Include examples of your code and explain your approach to writing clean, efficient, and maintainable code. Familiarize yourself with RBS's products and services, and be prepared to discuss how your work as a Site Reliability Engineer, VP, would drive business value and deliver customer benefits.
Optimize Your Resume: Optimize your resume for web technology roles, with a focus on project highlighting and technical skills emphasis. Include relevant keywords and phrases to help your resume pass through applicant tracking systems (ATS).
Research RBS: Research RBS's products and services, company culture, and values. Be prepared to discuss how your work as a Site Reliability Engineer, VP, would drive business value and deliver customer benefits.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and site reliability engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer, VP