📍 Job Overview

Job Title: Site Reliability Engineer, SRE Cloud team
Company: Bolt Technology
Location: Tallinn, Estonia
Job Type: Hybrid (2 days in the office each week)
Category: DevOps, Infrastructure
Date Posted: 2025-06-18
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Cloud Solutions Architect: Design, implement, and maintain Bolt's global cloud solutions, enabling geo expansion efforts with robust and scalable infrastructure.
Automation Specialist: Ensure none of Bolt's cloud implementations are done via click-ops, with a strong focus on Infrastructure as Code (IaC) using tools like Terraform and Ansible.
On-Call Hero: Provide 24/7 support for Bolt's cloud services, ensuring high availability and minimal downtime.
Cloud Provider Expert: Demonstrate proficiency in AWS, GCP, and other cloud providers, with a willingness to learn and adapt to new technologies.
Collaborative Team Player: Work closely with other reliability and software development engineers to ensure smooth operations and continuous improvement.

📝 Enhancement Note: This role requires a strong focus on automation, collaboration, and a deep understanding of cloud infrastructure to support Bolt's rapid growth and global expansion.

💻 Primary Responsibilities

Cloud Governance & Operations: Oversee and implement Bolt's global cloud solutions, from IAM to S2S VPN GWs, enabling Bolt's geo expansion efforts with cloud solutions and much more.
Automation & Infrastructure as Code: Ensure all cloud implementations are automated, with a focus on IaC using tools like Terraform and Ansible.
On-Call Support: Provide on-call support for Bolt's cloud services, ensuring high availability and minimal downtime.
Cloud Provider Expertise: Demonstrate proficiency in AWS, GCP, and other cloud providers, with a willingness to learn and adapt to new technologies.
Collaboration & Knowledge Sharing: Work closely with other reliability and software development engineers, sharing knowledge and best practices to improve overall cloud operations.

📝 Enhancement Note: This role requires a strong focus on automation, collaboration, and a deep understanding of cloud infrastructure to support Bolt's rapid growth and global expansion.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 2-5 years of experience in a similar role, with a strong focus on cloud infrastructure, automation, and on-call support.

Required Skills:

Proficient in AWS, GCP, and other cloud providers
Experience with networking, especially cloud-based networks
Strong knowledge of Terraform and Ansible
Familiarity with global-scale cloud solutions and PCI compliance
Excellent communication and collaboration skills

Preferred Skills:

Experience with hardware networks
Knowledge of Cloudflare and its ZeroTrust capabilities
Familiarity with Tower and Atlantis
Experience with distributed systems, real-time pricing, and fraud detection

📝 Enhancement Note: While specific experience with all listed technologies is not required, candidates should have a strong foundation in cloud infrastructure, automation, and a willingness to learn new tools and technologies as needed.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Cloud Project Showcase: Demonstrate your experience with cloud infrastructure, automation, and on-call support through case studies or projects that highlight your expertise in these areas.
Automation & IaC Examples: Showcase your proficiency in Terraform, Ansible, and other IaC tools through real-world examples or projects that emphasize automation and infrastructure as code.
On-Call & Incident Response: Highlight your experience with on-call support and incident response, demonstrating your ability to handle high-pressure situations and ensure minimal downtime for cloud services.

Technical Documentation:

Cloud Architecture Documentation: Provide detailed documentation outlining your approach to cloud architecture, including diagrams, flowcharts, and any relevant code snippets.
Automation & IaC Scripts: Share well-commented and organized scripts that demonstrate your proficiency in Terraform, Ansible, and other IaC tools.
On-Call & Incident Response Procedures: Document your processes for on-call support and incident response, including escalation paths, troubleshooting guides, and post-incident reviews.

📝 Enhancement Note: While a portfolio of web development projects may not be required for this role, candidates should be prepared to discuss their experience with cloud infrastructure, automation, and on-call support through relevant projects or case studies.

💵 Compensation & Benefits

Salary Range: €45,000 - €65,000 per year (Estimated based on market research and regional adjustments for Tallinn, Estonia)

Benefits:

Wellness perks
Stock options
Equity

Working Hours: 40 hours per week, with a hybrid work arrangement requiring 2 days in the office each week.

📝 Enhancement Note: The estimated salary range is based on market research for similar roles in the region, taking into account the required skills and experience level. The actual salary may vary depending on the candidate's qualifications and the company's internal compensation structure.

🎯 Team & Company Context

Company Culture:

Industry: Tech, with a focus on mobility and transportation solutions
Company Size: Medium to large (200+ million customers in 50+ countries)
Founded: Bolt Technology was founded in 2013, with a mission to make cities for people, not cars

Team Structure:

Cloud Team: The SRE Cloud team is responsible for Bolt's cloud governance and operations, working closely with other reliability and software development engineers to ensure smooth cloud operations and continuous improvement.
Collaboration & Cross-Functional Teams: Bolt fosters a collaborative environment, with cross-functional teams working together to deliver innovative mobility solutions.

Development Methodology:

Agile/Scrum: Bolt uses Agile methodologies, including sprint planning, code reviews, and continuous integration/continuous deployment (CI/CD) pipelines.
Automation & Infrastructure as Code: Bolt emphasizes automation and IaC to ensure consistent, reliable, and scalable cloud infrastructure.

Company Website: Bolt Technology

📝 Enhancement Note: Bolt Technology's culture emphasizes innovation, collaboration, and a strong focus on user experience to create mobility solutions that prioritize people over cars.

📈 Career & Growth Analysis

Cloud Infrastructure & Automation Specialist: This role focuses on cloud infrastructure, automation, and on-call support, providing ample opportunities for growth and development in these areas.

Reporting Structure: The Site Reliability Engineer, SRE Cloud team, reports directly to the SRE Manager, with a dotted line to the CTO and other relevant stakeholders.

Technical Impact: This role has a significant impact on Bolt's cloud infrastructure, ensuring high availability, scalability, and minimal downtime for the company's global services.

Growth Opportunities:

Senior Site Reliability Engineer: With experience and proven success in the role, candidates may advance to a senior position, taking on more complex projects and mentoring junior team members.
Cloud Architecture & Engineering: Candidates may transition into a cloud architecture or engineering role, focusing on designing and implementing large-scale cloud solutions.
Technical Leadership: With strong technical expertise and leadership skills, candidates may progress into a technical lead or management role, driving cloud strategy and operations for the company.

📝 Enhancement Note: Bolt Technology offers numerous growth opportunities for candidates with strong technical skills, a willingness to learn, and a collaborative mindset.

🌐 Work Environment

Office Type: Bolt's hybrid work arrangement requires employees to be in the office for 2 days each week, fostering strong connections and teamwork.

Office Location(s): Bolt's Tallinn office is located in the heart of the city, with easy access to public transportation and nearby amenities.

Workspace Context:

Collaborative Workspace: Bolt's offices feature open-plan workspaces that encourage collaboration and communication among team members.
Modern Equipment: Employees have access to modern equipment, including multiple monitors and testing devices, to ensure optimal productivity.
Cross-Functional Interaction: Bolt's hybrid work arrangement facilitates regular interaction with other teams, including designers, marketers, and business stakeholders.

Work Schedule: Bolt's hybrid work arrangement requires employees to be in the office for 2 days each week, with the remaining days worked remotely. Working hours are typically 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: Bolt's hybrid work environment balances collaboration and flexibility, allowing employees to maintain a healthy work-life balance while still fostering strong team connections and productivity.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 45-minute phone or video call to assess your technical skills, focusing on cloud infrastructure, automation, and on-call support.
On-Site Technical Assessment: A half-day on-site assessment, including a technical deep dive, architecture discussion, and coding challenge related to cloud infrastructure and automation.
Behavioral & Cultural Fit Interview: A 45-minute interview to evaluate your communication skills, problem-solving abilities, and cultural fit with Bolt's values and mission.
Final Decision & Offer: Bolt will make a final decision and extend an offer to the selected candidate.

Portfolio Review Tips:

Cloud Project Showcase: Highlight your experience with cloud infrastructure, automation, and on-call support through case studies or projects that demonstrate your expertise in these areas.
Automation & IaC Examples: Showcase your proficiency in Terraform, Ansible, and other IaC tools through real-world examples or projects that emphasize automation and infrastructure as code.
On-Call & Incident Response: Prepare detailed documentation or case studies that illustrate your experience with on-call support and incident response, demonstrating your ability to handle high-pressure situations and ensure minimal downtime for cloud services.

Technical Challenge Preparation:

Cloud Infrastructure & Architecture: Brush up on your knowledge of cloud infrastructure, architecture, and best practices for AWS, GCP, and other cloud providers.
Automation & IaC: Familiarize yourself with Terraform, Ansible, and other IaC tools, ensuring you understand their syntax, configuration, and best practices.
On-Call & Incident Response: Review your on-call support and incident response processes, ensuring you are comfortable with troubleshooting, escalation, and post-incident review procedures.

ATS Keywords: AWS, GCP, Azure, Terraform, Ansible, Cloud Governance, Automation, Networking, Security, Collaboration, Cloud Solutions, PCI Solutions, Infrastructure as Code, Distributed Systems, Real-Time Pricing, Fraud Detection, On-Call Support, Incident Response

📝 Enhancement Note: Bolt's technical interview process focuses on assessing candidates' technical skills, problem-solving abilities, and cultural fit with the company's values and mission. Preparation should focus on demonstrating expertise in cloud infrastructure, automation, and on-call support.

🛠 Technology Stack & Web Infrastructure

Cloud Providers:

AWS: Bolt's primary cloud provider, with a focus on IAM, S3, Security Center, and other AWS services.
GCP: Bolt uses GCP for specific services and workloads, with a focus on optimizing cost and performance.
Other Cloud Providers: Bolt may utilize other cloud providers as needed, depending on the specific requirements of each project.

Infrastructure as Code (IaC) Tools:

Terraform: Bolt's primary IaC tool, used to automate cloud infrastructure provisioning, configuration, and management.
Ansible: Bolt uses Ansible for configuration management, deployment, and automation tasks.
Atlantis: Bolt may utilize Atlantis for automated code reviews and continuous integration/continuous deployment (CI/CD) pipelines.

Monitoring & Logging Tools:

Cloudflare: Bolt uses Cloudflare for DNS management, CDN, and DDoS protection, with a focus on ZeroTrust security.
Other Monitoring & Logging Tools: Bolt may utilize other monitoring and logging tools as needed, depending on the specific requirements of each project.

📝 Enhancement Note: Bolt's technology stack focuses on cloud infrastructure, automation, and on-call support, with a strong emphasis on IaC, monitoring, and logging tools to ensure high availability, scalability, and minimal downtime for the company's global services.

👥 Team Culture & Values

Cloud Team Values:

Automation & Efficiency: Bolt's cloud team emphasizes automation and efficiency, ensuring all cloud implementations are automated and optimized for performance and cost.
Collaboration & Knowledge Sharing: Bolt fosters a collaborative environment, with regular knowledge sharing and best practice discussions among team members.
Continuous Learning & Improvement: Bolt encourages team members to stay up-to-date with the latest cloud technologies, best practices, and industry trends.
User-Centric Design: Bolt prioritizes user experience and user needs in all cloud solutions, ensuring they are scalable, reliable, and easy to use.

Collaboration Style:

Cross-Functional Teams: Bolt's cloud team works closely with other reliability and software development engineers, designers, and stakeholders to ensure smooth cloud operations and continuous improvement.
Agile Methodologies: Bolt uses Agile methodologies, including sprint planning, code reviews, and CI/CD pipelines, to facilitate collaboration and communication among team members.
Regular Check-ins & Retrospectives: Bolt encourages regular check-ins and retrospectives to ensure open communication, address any issues, and continuously improve team processes.

📝 Enhancement Note: Bolt's cloud team values emphasize automation, collaboration, continuous learning, and user-centric design, with a strong focus on fostering a supportive and inclusive work environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Infrastructure & Architecture: Stay up-to-date with the latest cloud technologies, best practices, and industry trends to ensure Bolt's cloud infrastructure is scalable, reliable, and optimized for performance and cost.
Automation & IaC: Continuously improve Bolt's automation and IaC processes to ensure all cloud implementations are automated, well-documented, and optimized for efficiency.
On-Call & Incident Response: Develop and maintain robust on-call support and incident response processes to ensure minimal downtime and high availability for Bolt's global services.
Emerging Technologies: Stay informed about emerging cloud technologies, tools, and best practices, and be prepared to adapt and incorporate them into Bolt's cloud infrastructure as needed.

Learning & Development Opportunities:

Cloud Training & Certification: Bolt encourages team members to pursue cloud training and certification programs, such as AWS Certified Solutions Architect, GCP Certified Professional Cloud Architect, or other relevant certifications.
Conferences & Events: Bolt supports team members' attendance at cloud-focused conferences, meetups, and industry events to stay up-to-date with the latest technologies, best practices, and trends.
Mentorship & Knowledge Sharing: Bolt fosters a collaborative environment, with regular knowledge sharing and mentorship opportunities to help team members grow and develop their skills.

📝 Enhancement Note: Bolt's technical challenges and growth opportunities focus on cloud infrastructure, automation, and on-call support, with a strong emphasis on continuous learning, adaptation, and innovation in the rapidly evolving cloud landscape.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure & Architecture:
- Can you describe your experience with AWS, GCP, and other cloud providers? What are some of the key differences between these platforms?
- How do you approach designing and implementing scalable, secure, and cost-effective cloud architectures?
- Can you walk me through a complex cloud project you've worked on, highlighting your role, the technologies used, and the challenges you faced?
Automation & IaC:
- How proficient are you with Terraform, Ansible, and other IaC tools? Can you provide examples of your work with these tools?
- How do you ensure the security, consistency, and maintainability of your IaC scripts and configurations?
- Can you describe your experience with CI/CD pipelines and automated deployment processes?
On-Call & Incident Response:
- How do you handle on-call support and incident response for critical cloud services? What are your escalation procedures and troubleshooting strategies?
- Can you provide an example of a challenging incident you've responded to, and how you resolved it?

Company & Culture Questions:

Cloud Team Culture: How do you contribute to a collaborative and inclusive work environment, especially in a remote or hybrid setting?
Agile Methodologies: How do you approach sprint planning, code reviews, and CI/CD pipelines in an Agile/Scrum development process?
User-Centric Design: How do you ensure that cloud solutions meet user needs and provide a seamless user experience?

Portfolio Presentation Strategy:

Cloud Project Showcase: Highlight your experience with cloud infrastructure, automation, and on-call support through case studies or projects that demonstrate your expertise in these areas.
Automation & IaC Examples: Showcase your proficiency in Terraform, Ansible, and other IaC tools through real-world examples or projects that emphasize automation and infrastructure as code.
On-Call & Incident Response: Prepare detailed documentation or case studies that illustrate your experience with on-call support and incident response, demonstrating your ability to handle high-pressure situations and ensure minimal downtime for cloud services.

📝 Enhancement Note: Bolt's interview process focuses on assessing candidates' technical skills, problem-solving abilities, and cultural fit with the company's values and mission. Preparation should focus on demonstrating expertise in cloud infrastructure, automation, and on-call support, as well as a strong understanding of Bolt's cloud team culture and Agile methodologies.

📌 Application Steps

To apply for this Site Reliability Engineer, SRE Cloud team position at Bolt Technology:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with cloud infrastructure, automation, and on-call support, emphasizing real-world examples and case studies that demonstrate your expertise in these areas.
Optimize Your Resume: Highlight your relevant skills, experiences, and achievements in cloud infrastructure, automation, and on-call support, ensuring your resume is well-structured, concise, and easy to read.
Prepare for Technical Challenges: Brush up on your knowledge of cloud infrastructure, architecture, automation, and on-call support, ensuring you are comfortable with troubleshooting, escalation, and post-incident review procedures.
Research Bolt Technology: Familiarize yourself with Bolt's mission, values, and company culture, ensuring you understand the company's focus on mobility solutions, user experience, and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer, SRE Cloud team