📍 Job Overview

Job Title: Site Reliability Engineer (SRE)
Company: NielsenIQ
Location: Mexico City, Ciudad de México, Mexico
Job Type: Hybrid (3 days on-site)
Category: DevOps, Infrastructure
Date Posted: 2025-07-31
Experience Level: Mid-level (2-5 years)
Remote Status: On-site (3 days per week)

🚀 Role Summary

Design and deliver reliable infrastructure services using infrastructure as code (IaC) in public clouds.
Collaborate with development and operations teams to provide solutions for new requirements.
Automate system configuration and management using scripting.
Research and implement automated improvements to infrastructure management.
Propose new technologies to include in the solution stack.

📝 Enhancement Note: This role focuses on maintaining and improving NielsenIQ's retail infrastructure, enabling standard products to activate with goals of speed, operational efficiency, reliability, and security.

💻 Primary Responsibilities

Infrastructure Automation: Develop and maintain automated deployment processes for infrastructure and applications using tools like Terraform, ARM, Helm, and others.
Collaboration: Work with development and operations teams to understand requirements and provide infrastructure solutions.
Improvement: Research and implement automated improvements to infrastructure management, focusing on scalability, efficiency, and reliability.
Technology Evaluation: Evaluate and propose new technologies to enhance the existing solution stack.
Problem-Solving: Troubleshoot and resolve infrastructure-related issues, ensuring high availability and performance of the retail platform.

📝 Enhancement Note: This role requires a strong focus on automation, collaboration, and continuous improvement to maintain a reliable and efficient infrastructure.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 3 to 4 years of experience designing and delivering infrastructure services in public clouds using IaC.

Required Skills:

Advanced knowledge of Azure, including virtual networking and security practices.
Proficiency in scripting languages such as Python and Bash.
Experience with containerization (Docker) and orchestration (Kubernetes).
Familiarity with continuous integration and delivery (CI/CD) toolsets and frameworks, such as GitHub Actions.
Strong English communication skills.

Preferred Skills:

Exposure to Agile Development practices.
Experience with FMCG, merchandising systems, or business-related systems.
Strong foundation in programming, algorithms, and software application design.
Previous experience in Data Analytics.

📝 Enhancement Note: Candidates with a strong background in infrastructure automation, Azure, and scripting languages will be well-suited for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with infrastructure as code (IaC) by showcasing projects that utilize tools like Terraform, ARM, or CloudFormation.
Highlight your scripting skills by including examples of automation scripts written in Python, Bash, or other relevant languages.
Display your understanding of containerization and orchestration by presenting projects that use Docker and Kubernetes.
Showcase your problem-solving skills by including case studies or examples of infrastructure-related challenges you've overcome.

Technical Documentation:

Provide clear and concise documentation for your infrastructure projects, including setup instructions, configuration details, and any relevant notes.
Include any relevant performance metrics, testing results, or optimization techniques used in your projects.
Demonstrate your understanding of version control by including examples of how you manage and track changes to your infrastructure code.

📝 Enhancement Note: A strong portfolio for this role should focus on demonstrating your infrastructure automation skills, Azure expertise, and problem-solving abilities.

💵 Compensation & Benefits

Salary Range: The annual salary for this position is 637,500.00 MXN (approximately 32,000.00 USD, based on current exchange rates). This range is competitive for mid-level DevOps and infrastructure roles in Mexico City.

Benefits:

Flexible working environment.
Volunteer time off.
LinkedIn Learning access.
Employee-Assistance-Program (EAP).

Working Hours: This is a full-time position with standard working hours. The role requires being on-site 3 days per week.

📝 Enhancement Note: The provided salary range is based on market research for mid-level DevOps and infrastructure roles in Mexico City. Benefits are tailored to support employee growth and well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: NielsenIQ is a consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.

Company Size: NielsenIQ is a large organization with operations in over 100 markets, covering more than 90% of the world's population. This size provides opportunities for growth, collaboration, and exposure to diverse markets.

Founded: NielsenIQ was founded in 2023 through the combination of Nielsen and IRI, with a history dating back to 1923. The company has a rich history in consumer insights and data analytics.

Team Structure: The infrastructure team at NielsenIQ consists of Site Reliability Engineers, DevOps Engineers, and other technical specialists. The team is responsible for maintaining and improving the company's retail infrastructure, ensuring high availability, performance, and security.

Development Methodology: NielsenIQ follows Agile development methodologies, focusing on iterative development, collaboration, and continuous improvement. The company uses tools like Jira and Confluence to manage projects and facilitate team communication.

Company Website: https://www.nielseniq.com/

📝 Enhancement Note: NielsenIQ's large size and global reach provide opportunities for career growth and exposure to diverse markets. The company's focus on consumer intelligence and data analytics makes it an attractive choice for professionals interested in these fields.

📈 Career & Growth Analysis

Web Technology Career Level: This Site Reliability Engineer (SRE) role is at the mid-level (2-5 years) experience range. The primary responsibilities involve designing, delivering, and maintaining reliable infrastructure services using IaC in public clouds. This role requires a strong focus on automation, collaboration, and continuous improvement.

Reporting Structure: This role reports directly to the Infrastructure Manager and collaborates with development and operations teams to provide infrastructure solutions.

Technical Impact: The SRE role has a significant impact on the performance, reliability, and security of NielsenIQ's retail infrastructure. By ensuring high availability and efficient resource utilization, SREs enable the company's standard products to activate quickly and reliably.

Growth Opportunities:

Technical Growth: As an SRE, you will have the opportunity to learn and work with various infrastructure technologies, cloud platforms, and automation tools. This exposure will help you develop your skills and advance your career in the DevOps and infrastructure fields.
Leadership Potential: With experience and proven performance, there is potential for growth into technical leadership roles, such as Senior SRE, Tech Lead, or even Manager of Infrastructure.
Cross-Functional Collaboration: Working with development and operations teams provides opportunities to gain insights into different aspects of the business and contribute to cross-functional projects.

📝 Enhancement Note: This role offers opportunities for technical growth and career progression within the infrastructure and DevOps fields. By collaborating with various teams and working on diverse projects, you can expand your skillset and make a significant impact on NielsenIQ's retail infrastructure.

🌐 Work Environment

Office Type: NielsenIQ's office in Mexico City is a modern, collaborative workspace designed to facilitate team interaction and productivity. The office is equipped with state-of-the-art technology and comfortable workspaces to support employee well-being.

Office Location(s): The Mexico City office is located in the Polanco I Sección neighborhood of Miguel Hidalgo, providing easy access to public transportation and nearby amenities.

Workspace Context:

Collaboration: The open-plan office layout encourages collaboration and communication among team members, fostering a culture of knowledge sharing and continuous learning.
Technology: The office is equipped with high-speed internet, multiple monitors, and other relevant tools to support productive work on infrastructure projects.
Flexibility: As a hybrid role, you will have the flexibility to work from home for two days a week, allowing for a better work-life balance.

Work Schedule: This hybrid role requires being on-site for three days a week, with the remaining two days worked remotely. Standard working hours apply, with flexibility for deployment windows and maintenance tasks as needed.

📝 Enhancement Note: NielsenIQ's modern, collaborative workspace provides an ideal environment for infrastructure professionals to thrive. The hybrid work arrangement offers flexibility and supports work-life balance.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a phone or video call to discuss your technical background, experience, and career goals.
On-site Technical Interview: Visit the NielsenIQ office in Mexico City for a face-to-face interview, focusing on your infrastructure automation skills, Azure expertise, and problem-solving abilities.
Final Decision: After the on-site interview, the hiring team will make a final decision and extend an offer to the selected candidate.

Portfolio Review Tips:

Project Selection: Choose projects that demonstrate your infrastructure automation skills, Azure expertise, and problem-solving abilities.
Documentation: Include clear and concise documentation for each project, explaining the problem it addresses, the solution you implemented, and any relevant performance metrics or testing results.
Presentation: Prepare a live demo or presentation to showcase your projects and explain your thought process behind the solutions you implemented.

Technical Challenge Preparation:

Automation Challenges: Familiarize yourself with infrastructure automation tools like Terraform, ARM, and Helm. Practice creating and managing infrastructure as code (IaC) using these tools.
Azure Challenges: Brush up on your Azure knowledge, focusing on virtual networking, security practices, and other relevant topics. Practice configuring and managing Azure resources using the Azure portal, Azure CLI, or Azure PowerShell.
Problem-Solving Challenges: Review common infrastructure-related challenges and practice solving them using your scripting and automation skills.

ATS Keywords: (See the comprehensive list at the end of this document)

📝 Enhancement Note: NielsenIQ's interview process focuses on evaluating your technical skills, problem-solving abilities, and cultural fit. By preparing for the interview process and showcasing your relevant projects and skills, you can increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Infrastructure as Code (IaC) Tools:

Terraform
ARM (Azure Resource Manager)
Helm

Cloud Platform:

Azure

Scripting Languages:

Python
Bash

Containerization & Orchestration:

Docker
Kubernetes

Continuous Integration & Delivery (CI/CD) Tools:

GitHub Actions (preferred)
Other CI/CD tools (e.g., Jenkins, GitLab CI/CD)

Monitoring & Logging Tools:

Prometheus
Grafana
Azure Monitor

📝 Enhancement Note: NielsenIQ's technology stack focuses on infrastructure automation, Azure expertise, and containerization. Familiarity with these tools and technologies is essential for success in the SRE role.

👥 Team Culture & Values

Web Development Values:

Reliability: NielsenIQ values reliability in its infrastructure, aiming to ensure high availability and minimal downtime for its retail platform.
Automation: The company emphasizes automation to streamline processes, improve efficiency, and reduce manual effort.
Continuous Improvement: NielsenIQ fosters a culture of continuous improvement, encouraging team members to identify and implement automated improvements to infrastructure management.
Collaboration: The company values collaboration and encourages team members to work together to provide solutions for new requirements and overcome challenges.

Collaboration Style:

Cross-Functional Integration: The SRE team works closely with development and operations teams to provide infrastructure solutions and ensure the reliability of the retail platform.
Code Review Culture: NielsenIQ encourages code reviews to maintain high coding standards and facilitate knowledge sharing among team members.
Knowledge Sharing: The company fosters a culture of knowledge sharing, with regular team meetings, workshops, and training sessions to help team members develop their skills and stay up-to-date with the latest technologies.

📝 Enhancement Note: NielsenIQ's team culture emphasizes reliability, automation, continuous improvement, and collaboration. These values are essential for success in the SRE role and contribute to the company's overall goal of providing a reliable and efficient retail infrastructure.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Infrastructure Automation: Develop and maintain automated deployment processes for infrastructure and applications using tools like Terraform, ARM, and Helm.
Azure Expertise: Manage and configure Azure resources, ensuring high availability, performance, and security for the retail platform.
Problem-Solving: Troubleshoot and resolve infrastructure-related issues, requiring strong analytical and problem-solving skills.
Emerging Technologies: Stay up-to-date with the latest infrastructure automation tools, cloud technologies, and best practices to continuously improve the retail platform.

Learning & Development Opportunities:

Technical Skill Development: Expand your knowledge of infrastructure automation tools, cloud technologies, and scripting languages to advance your career in the DevOps and infrastructure fields.
Certifications: Pursue relevant certifications, such as Microsoft Certified: Azure Solutions Architect Expert or Certified Kubernetes Administrator (CKA), to demonstrate your expertise and commitment to continuous learning.
Mentorship: Seek mentorship opportunities within the SRE team or other technical teams at NielsenIQ to gain insights into best practices, career development, and leadership skills.

📝 Enhancement Note: The SRE role at NielsenIQ presents numerous technical challenges and opportunities for growth. By embracing these challenges and pursuing continuous learning, you can develop your skills and advance your career in the DevOps and infrastructure fields.

💡 Interview Preparation

Technical Questions:

Infrastructure Automation: Describe your experience with infrastructure as code (IaC) tools like Terraform, ARM, and Helm. Provide examples of projects you've worked on and the challenges you've overcome.
Azure Expertise: Explain your understanding of Azure, focusing on virtual networking, security practices, and other relevant topics. Describe your experience managing and configuring Azure resources.
Problem-Solving: Walk through a complex infrastructure-related challenge you've faced in the past, explaining your approach to diagnosing the issue, developing a solution, and implementing it.

Company & Culture Questions:

Company Culture: Research NielsenIQ's company culture, focusing on its commitment to reliability, automation, continuous improvement, and collaboration. Explain how these values align with your personal work style and career goals.
Team Dynamics: Describe your experience working in a team environment, focusing on collaboration, knowledge sharing, and problem-solving. Explain how you've contributed to team success in previous roles.
Career Growth: Discuss your long-term career goals and how the SRE role at NielsenIQ can help you achieve them. Explain the skills and experiences you hope to gain in this role and how they will contribute to your professional development.

Portfolio Presentation Strategy:

Project Selection: Choose projects that demonstrate your infrastructure automation skills, Azure expertise, and problem-solving abilities. Highlight the challenges you faced and the solutions you implemented.
Live Demo: Prepare a live demo or presentation to showcase your projects and explain your thought process behind the solutions you implemented. Practice your presentation to ensure smooth delivery and clear communication.
Q&A: Be prepared to answer questions about your projects, the technologies you used, and the challenges you faced. Practice active listening and clear communication to engage with the interview panel and address their concerns.

📝 Enhancement Note: NielsenIQ's interview process focuses on evaluating your technical skills, problem-solving abilities, and cultural fit. By preparing for the interview process and showcasing your relevant projects and skills, you can increase your chances of success.

📌 Application Steps

To apply for this Site Reliability Engineer (SRE) position at NielsenIQ:

Submit Your Application: Click the "Apply" button on the job listing to submit your resume and any relevant portfolio links.
Tailor Your Resume: Highlight your relevant experience with infrastructure automation, Azure, and scripting languages. Include any projects or case studies that demonstrate your problem-solving skills and technical expertise.
Prepare Your Portfolio: Choose projects that showcase your infrastructure automation skills, Azure expertise, and problem-solving abilities. Include clear and concise documentation for each project, explaining the problem it addresses, the solution you implemented, and any relevant performance metrics or testing results.
Practice for the Interview: Familiarize yourself with the interview process and prepare for the technical and behavioral questions you may encounter. Practice your presentation and be ready to discuss your projects and experiences in detail.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

ATS Keywords:

Programming Languages:

Python
Bash
PowerShell

Web Frameworks & Libraries:

Terraform
ARM (Azure Resource Manager)
Helm

Server Technologies:

Azure

Databases:

(Not applicable for this role)

Tools:

GitHub Actions
Azure CLI
Azure PowerShell
Prometheus
Grafana
Azure Monitor

Methodologies:

Agile
Infrastructure as Code (IaC)
Continuous Integration (CI)
Continuous Delivery (CD)

Soft Skills:

Problem-Solving
Analytical Thinking
Collaboration
Communication
Adaptability
Attention to Detail

Industry Terms:

Site Reliability Engineering (SRE)
Infrastructure as Code (IaC)
Azure
Cloud Computing
Hybrid Work
On-site Work
Technical Interview
Portfolio Review
Technical Challenge
Web Infrastructure
Retail Platform
Consumer Intelligence
Data Analytics
Continuous Improvement
Agile Development
Infrastructure Automation
Infrastructure Management
Problem-Solving
Technical Skills
Career Growth
Professional Development
Technical Interview Preparation

Site Reliability Engineer (SRE)