📍 Job Overview

Job Title: Site Reliability Engineer (SRE)
Company: NielsenIQ
Location: Mexico City, Ciudad de México, Mexico
Job Type: Full-time, Hybrid (3 days in the office)
Category: DevOps, Infrastructure
Date Posted: 2025-07-31
Experience Level: 2-5 years
Remote Status: On-site (Hybrid)

🚀 Role Summary

Key Responsibilities: Develop and maintain reliable, scalable, and efficient infrastructure for NielsenIQ's retail products. Collaborate with development and operations teams to provide solutions for new requirements and automate infrastructure management.
Key Technologies: Infrastructure as Code (Terraform, ARM, Helm), Azure, Docker, Kubernetes, Python, Bash, GitHub Actions.
About the Team: Join a collaborative team focused on building and maintaining NielsenIQ's retail infrastructure, enabling standard products to activate with goals of speed, operational efficiency, reliability, and security.

📝 Enhancement Note: This role requires a strong foundation in programming, algorithms, and software application design, making it an excellent fit for experienced DevOps engineers looking to expand their skills in a dynamic environment.

💻 Primary Responsibilities

Develop Internal Tooling: Automate the deployment of infrastructure and applications across NielsenIQ's environment using infrastructure as code tools.
Collaborate with Teams: Work with development and operations teams to provide solutions for new requirements and ensure infrastructure meets business needs.
Research and Implement Improvements: Continuously research and implement automated improvements to manage infrastructure more efficiently and effectively.
Propose New Technologies: Stay up-to-date with emerging technologies and propose new tools to include in NielsenIQ's solution stack.

📝 Enhancement Note: This role requires a proactive approach to problem-solving and a strong commitment to driving infrastructure improvements that enhance reliability, scalability, and performance.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant work experience may be considered in lieu of a degree.

Experience: 3 to 4 years of experience designing and delivering infrastructure services in public clouds using infrastructure as code.

Required Skills:

Advanced knowledge of Azure, including virtual networking and security practices
Proficiency in scripting languages such as Python and Bash for automating system configuration and management
Experience with continuous integration and delivery tool sets and frameworks, such as GitHub Actions
Familiarity with Docker and container orchestration tools like Kubernetes
Strong problem-solving skills and the ability to think tactically while considering global strategy

Preferred Skills:

Exposure to Agile Development practices
Experience with FMCG, merchandising systems/business
Strong foundation in programming, algorithms, and software application design
Previous experience in Data Analytics

📝 Enhancement Note: Candidates with a strong background in infrastructure as code, Azure, and automation tools will excel in this role. Familiarity with NielsenIQ's retail products and merchandising systems is a plus but not required.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to automate infrastructure and application deployment using infrastructure as code tools.
Showcase your experience with Azure, Docker, and Kubernetes by providing examples of how you've managed and optimized infrastructure in previous roles.
Highlight your problem-solving skills and ability to collaborate with development and operations teams by presenting case studies of infrastructure improvements you've implemented.

Technical Documentation:

Provide clear and concise documentation of your infrastructure as code projects, explaining the purpose, architecture, and implementation details.
Include performance metrics and optimization techniques used in your projects to demonstrate your commitment to improving infrastructure efficiency and reliability.

📝 Enhancement Note: A well-curated portfolio showcasing your experience with infrastructure as code, Azure, and automation tools will help you stand out in the application process for this role.

💵 Compensation & Benefits

Salary Range: The annual salary for this role is MXN 637,500 (approximately USD 31,875, based on current exchange rates). This range is competitive for the Mexico City area and reflects the experience and skills required for this position.

Benefits:

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

Working Hours: This is a full-time position with a hybrid work arrangement, requiring you to be in the office 3 days a week. Working hours are typically Monday to Friday, 9:00 AM to 6:00 PM, with a 1-hour lunch break.

📝 Enhancement Note: The salary range provided is based on market research for DevOps and infrastructure roles in the Mexico City area. NielsenIQ offers a competitive benefits package to attract and retain top talent in the industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With operations in over 100 markets, covering more than 90% of the world's population, NielsenIQ provides a holistic retail read and comprehensive consumer insights through advanced analytics and state-of-the-art platforms.

Company Size: NielsenIQ is a large, global organization with a diverse workforce. As a Site Reliability Engineer, you will have the opportunity to work with talented professionals from various backgrounds and disciplines.

Founded: NielsenIQ was founded in 2023, following the combination of Nielsen and GfK, bringing together the two industry leaders with unparalleled global reach.

Team Structure:

The Site Reliability Engineering team is responsible for building and maintaining NielsenIQ's retail infrastructure in a scalable, automated, reliable, and efficient manner.
The team works closely with development and operations teams to provide solutions for new requirements and ensure infrastructure meets business needs.
The team is structured to support NielsenIQ's standard products and enable them to activate with goals of speed, operational efficiency, reliability, and security.

Development Methodology:

NielsenIQ follows Agile development practices, with a focus on continuous improvement and collaboration.
The company uses GitHub Actions for continuous integration and delivery, allowing for automated testing, deployment, and monitoring of infrastructure and applications.
NielsenIQ's infrastructure is managed using infrastructure as code tools, ensuring consistency, version control, and automated deployment.

Company Website: NielsenIQ

📝 Enhancement Note: NielsenIQ's global presence and commitment to consumer intelligence make it an ideal place for experienced DevOps engineers looking to expand their skills and make a significant impact on a large scale.

📈 Career & Growth Analysis

Web Technology Career Level: This Site Reliability Engineer role is at the intermediate to senior level, requiring a solid foundation in infrastructure as code, Azure, and automation tools. As you grow in this role, you will have the opportunity to take on more complex infrastructure challenges and mentor junior team members.

Reporting Structure: As a Site Reliability Engineer, you will report directly to the Senior Manager of Site Reliability Engineering. You will work closely with development and operations teams to ensure infrastructure meets business needs and aligns with NielsenIQ's strategic objectives.

Technical Impact: In this role, you will have a significant impact on NielsenIQ's retail infrastructure, driving improvements in reliability, scalability, and performance. Your work will directly contribute to the company's ability to deliver accurate and timely consumer insights to its clients.

Growth Opportunities:

Technical Growth: Expand your skills in infrastructure as code, Azure, and emerging technologies by working on cutting-edge projects and staying up-to-date with industry trends.
Leadership Development: Demonstrate your ability to lead infrastructure projects and mentor junior team members to position yourself for a technical leadership role within the organization.
Career Progression: As NielsenIQ continues to grow and evolve, there will be opportunities to take on more complex infrastructure challenges and advance your career within the company.

📝 Enhancement Note: NielsenIQ's commitment to driving innovation and continuous improvement creates ample opportunities for experienced DevOps engineers to grow both technically and professionally.

🌐 Work Environment

Office Type: NielsenIQ's Mexico City office is a modern, collaborative workspace designed to foster creativity and productivity. The office features open-plan workspaces, meeting rooms, and breakout areas for team members to relax and recharge.

Office Location(s): NielsenIQ's Mexico City office is located in the Benito Juárez borough, close to public transportation and amenities.

Workspace Context:

Collaborative Workspace: The open-plan office encourages collaboration and communication between team members, fostering a culture of knowledge sharing and continuous learning.
State-of-the-Art Technology: NielsenIQ provides its team members with access to the latest tools and technologies, ensuring they have everything they need to succeed in their roles.
Cross-Functional Collaboration: As a Site Reliability Engineer, you will work closely with development and operations teams, as well as other departments within the organization, to ensure infrastructure meets business needs and aligns with NielsenIQ's strategic objectives.

Work Schedule: This is a full-time position with a hybrid work arrangement, requiring you to be in the office 3 days a week. Working hours are typically Monday to Friday, 9:00 AM to 6:00 PM, with a 1-hour lunch break. NielsenIQ offers flexible working arrangements to support work-life balance.

📝 Enhancement Note: NielsenIQ's commitment to providing a collaborative and supportive work environment, along with its flexible working arrangements, makes it an attractive place for experienced DevOps engineers looking to balance their professional and personal lives.

📄 Application & Technical Interview Process

Interview Process:

Resume Screening: NielsenIQ will review your resume and portfolio to ensure your skills and experience match the requirements of the Site Reliability Engineer role.
Phone/Screen: A brief phone or video call to discuss your background, experience, and career goals. This is an opportunity for you to ask questions about the role and the company.
Technical Assessment: A hands-on assessment to evaluate your technical skills in infrastructure as code, Azure, and automation tools. You will be asked to complete a project or case study demonstrating your ability to manage and optimize infrastructure.
On-site Interview: A final on-site interview with the hiring manager and other team members to discuss your technical assessment, answer any remaining questions, and make a final decision on your candidacy.

Portfolio Review Tips:

Demonstrate Your Experience: Showcase your experience with infrastructure as code, Azure, and automation tools by providing examples of how you've managed and optimized infrastructure in previous roles.
Highlight Your Problem-Solving Skills: Present case studies of infrastructure improvements you've implemented, demonstrating your ability to collaborate with development and operations teams and drive infrastructure enhancements.
Explain Your Approach: Clearly explain your approach to infrastructure management, automation, and optimization, highlighting your commitment to driving reliability, scalability, and performance.

Technical Challenge Preparation:

Brush Up on Your Skills: Review your knowledge of infrastructure as code, Azure, and automation tools to ensure you're up-to-date with the latest best practices and trends.
Practice Your Problem-Solving Skills: Work through infrastructure management scenarios and case studies to hone your problem-solving skills and ability to think critically about infrastructure challenges.
Prepare for Behavioral Questions: Be prepared to discuss your approach to infrastructure management, collaboration, and problem-solving in a behavioral interview format.

ATS Keywords: [See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms in the "🛠 Technology Stack & Web Infrastructure" section.]

📝 Enhancement Note: NielsenIQ's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit within the organization. By preparing thoroughly and showcasing your experience with infrastructure as code, Azure, and automation tools, you will increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: (Not applicable for this role)

Backend & Server Technologies:

Infrastructure as Code: Terraform, ARM, Helm
Cloud Platform: Azure
Containerization: Docker
Orchestration: Kubernetes
Scripting Languages: Python, Bash
Version Control: Git
Continuous Integration/Continuous Delivery: GitHub Actions

Development & DevOps Tools:

Monitoring: Azure Monitor, Prometheus, Grafana
Log Management: Azure Log Analytics, ELK Stack
Configuration Management: Ansible, Puppet
Infrastructure Automation: Terraform, Azure Automation

📝 Enhancement Note: NielsenIQ's technology stack is designed to support the company's global operations and deliver accurate, timely consumer insights to its clients. As a Site Reliability Engineer, you will have the opportunity to work with cutting-edge tools and technologies to drive infrastructure enhancements and improve the company's ability to meet its business objectives.

👥 Team Culture & Values

Web Development Values:

Reliability: NielsenIQ places a strong emphasis on reliability, ensuring its infrastructure is scalable, automated, and efficient. As a Site Reliability Engineer, you will be responsible for driving infrastructure enhancements that improve reliability and performance.
Collaboration: NielsenIQ fosters a culture of collaboration, encouraging team members to work together to drive innovation and continuous improvement. As a Site Reliability Engineer, you will work closely with development and operations teams to ensure infrastructure meets business needs and aligns with NielsenIQ's strategic objectives.
Innovation: NielsenIQ is committed to driving innovation in the consumer intelligence industry. As a Site Reliability Engineer, you will have the opportunity to work on cutting-edge projects and propose new technologies to include in NielsenIQ's solution stack.

Collaboration Style:

Cross-Functional Integration: As a Site Reliability Engineer, you will work closely with development and operations teams, as well as other departments within the organization, to ensure infrastructure meets business needs and aligns with NielsenIQ's strategic objectives.
Code Review Culture: NielsenIQ follows Agile development practices, with a focus on continuous improvement and collaboration. As a Site Reliability Engineer, you will participate in code reviews and pair programming to ensure infrastructure meets quality standards and best practices.
Knowledge Sharing: NielsenIQ encourages team members to share their knowledge and expertise with one another, fostering a culture of continuous learning and growth. As a Site Reliability Engineer, you will have the opportunity to mentor junior team members and contribute to the company's technical community.

📝 Enhancement Note: NielsenIQ's commitment to driving innovation, collaboration, and continuous improvement creates a dynamic and engaging work environment for experienced DevOps engineers looking to make a significant impact on a large scale.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: NielsenIQ's retail infrastructure must be able to scale to meet the demands of the company's growing client base and expanding product offerings. As a Site Reliability Engineer, you will be responsible for driving infrastructure enhancements that improve scalability and performance.
Automation: NielsenIQ is committed to automating its infrastructure and application deployment processes to ensure consistency, reliability, and efficiency. As a Site Reliability Engineer, you will be responsible for developing and maintaining automated deployment processes using infrastructure as code tools.
Security: NielsenIQ places a strong emphasis on security, ensuring its infrastructure is protected from unauthorized access and malicious attacks. As a Site Reliability Engineer, you will be responsible for implementing and maintaining security best practices and compliance standards.

Learning & Development Opportunities:

Technical Skill Development: NielsenIQ offers opportunities for experienced DevOps engineers to expand their skills in infrastructure as code, Azure, and emerging technologies by working on cutting-edge projects and staying up-to-date with industry trends.
Leadership Development: As a Site Reliability Engineer, you will have the opportunity to lead infrastructure projects and mentor junior team members, positioning yourself for a technical leadership role within the organization.
Career Progression: NielsenIQ's commitment to driving innovation and continuous improvement creates ample opportunities for experienced DevOps engineers to grow both technically and professionally.

📝 Enhancement Note: NielsenIQ's commitment to driving innovation, collaboration, and continuous improvement creates a dynamic and engaging work environment for experienced DevOps engineers looking to make a significant impact on a large scale.

💡 Interview Preparation

Technical Questions:

Infrastructure as Code: Be prepared to discuss your experience with infrastructure as code tools such as Terraform, ARM, and Helm. Explain your approach to automating infrastructure deployment and management.
Azure: Demonstrate your advanced knowledge of Azure, including virtual networking and security practices. Explain your approach to managing and optimizing Azure infrastructure.
Automation: Showcase your experience with automation tools such as Python, Bash, and Ansible. Explain your approach to automating system configuration and management.

Company & Culture Questions:

Agile Development: Discuss your experience with Agile development practices and how you've applied them in previous roles. Explain how you would approach driving infrastructure enhancements within NielsenIQ's Agile development environment.
FMCG, Merchandising Systems/Business: Although not required, familiarity with FMCG, merchandising systems/business can be an asset in this role. Be prepared to discuss your experience with these systems and how you've applied your knowledge to drive infrastructure enhancements in previous roles.
Data Analytics: Although not required, previous experience in Data Analytics can be beneficial in this role. Be prepared to discuss your experience with data analytics tools and how you've applied your knowledge to drive infrastructure enhancements in previous roles.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demo of your infrastructure as code projects, showcasing your ability to automate infrastructure deployment and management using tools such as Terraform, ARM, and Helm.
Case Studies: Present case studies of infrastructure improvements you've implemented, demonstrating your ability to collaborate with development and operations teams and drive infrastructure enhancements.
Technical Deep Dive: Be prepared to provide a technical deep dive into your infrastructure as code projects, explaining your approach to infrastructure management, automation, and optimization.

📝 Enhancement Note: NielsenIQ's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit within the organization. By preparing thoroughly and showcasing your experience with infrastructure as code, Azure, and automation tools, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for this Site Reliability Engineer position at NielsenIQ:

Submit Your Application: Click the "Apply" button on the job listing to submit your resume and portfolio.
Tailor Your Resume: Highlight your experience with infrastructure as code, Azure, and automation tools, emphasizing your ability to manage and optimize infrastructure in previous roles.
Prepare Your Portfolio: Showcase your experience with infrastructure as code, Azure, and automation tools by providing examples of how you've managed and optimized infrastructure in previous roles. Include case studies of infrastructure improvements you've implemented, demonstrating your ability to collaborate with development and operations teams and drive infrastructure enhancements.
Research NielsenIQ: Familiarize yourself with NielsenIQ's consumer intelligence products, retail infrastructure, and commitment to driving innovation and continuous improvement. Be prepared to discuss how your skills and experience align with the company's strategic objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer (SRE)