Site Reliability Engineer Site Reliability Engineer at ANZ Banking Group Limited

📍 Job Overview

Job Title: Site Reliability Engineer
Company: ANZ Banking Group Limited
Location: Wellington, Wellington, New Zealand
Job Type: Permanent, On-site
Category: DevOps, Infrastructure
Date Posted: 2025-07-29
Experience Level: Mid-Senior Level

🚀 Role Summary

Ensure the reliability, scalability, and performance of ANZ's Open Banking ecosystem
Apply Site Reliability Engineering (SRE) principles to automate platform operations and manage microservices
Collaborate with teams to maintain high availability and performance across systems
Lead incident response and recovery planning efforts

💻 Primary Responsibilities

Apply SRE Principles: Monitor, measure, and improve service reliability and performance using SRE principles
Automate Operations: Automate platform operations and embed security and governance controls at scale
Manage Microservices: Manage OpenShift and AWS microservices, ensuring they are resilient, scalable, and well-instrumented
Lead Incident Response: Lead incident response and postmortem reviews to drive learning and prevent recurrence
Design Monitoring Solutions: Design and maintain monitoring and observability solutions using Dynatrace, Splunk, and ElasticSearch
Collaborate with Teams: Collaborate with teams to optimize databases, messaging systems, and API security protocols
Maintain Certificate Lifecycles: Maintain certificate lifecycles and ensure seamless backend integrations with banking services

📝 Enhancement Note: This role requires a strong focus on proactive engineering, collaborative problem-solving, and continuous improvement. The ideal candidate will have a solid background in SRE, DevOps, or a similar role, with experience in managing containerized microservices and cloud-native technologies.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant experience may substitute for a degree.

Experience: Proven experience as a Site Reliability Engineer, DevOps Engineer, or in a similar role, with a focus on managing containerized microservices and cloud-native technologies.

Required Skills:

Experience with OpenShift, AWS, and containerized microservices
Strong Linux/Unix skills and familiarity with enterprise-grade platforms
Proficiency in scripting or development (ideally with Java, JavaScript, NodeJS, or Python)
Knowledge of monitoring and logging tools such as Dynatrace, Splunk, and ElasticSearch
Familiarity with messaging systems (NATS), databases (MongoDB, PostgreSQL), and API security protocols (OAuth2)
Understanding of ITIL practices, particularly incident and problem management
Experience instrumenting monitoring and logging of applications

Preferred Skills:

Experience with Open Banking platforms
Knowledge of ANZ's technology stack and banking services
Familiarity with the financial services industry

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with OpenShift, AWS, and containerized microservices through relevant projects
Showcase your ability to apply SRE principles and automate platform operations
Highlight your experience with monitoring and logging tools, as well as incident response and recovery planning

Technical Documentation:

Provide detailed documentation of your past projects, highlighting your role in ensuring reliability, scalability, and performance
Include case studies demonstrating your ability to lead incident response and postmortem reviews
Showcase your understanding of ITIL practices and their application in your previous roles

💵 Compensation & Benefits

Salary Range: The salary range for this role in Wellington, New Zealand, is approximately NZD 120,000 - 150,000 per year, based on market research and industry standards for mid-senior level Site Reliability Engineers.

Benefits:

Competitive salary and benefits package
Opportunities for professional development and career growth
A dynamic and inclusive work environment
The chance to work on high-impact projects in the financial services industry

Working Hours: This role requires a standard workweek of 37.5 hours, with some out-of-hours requirements contributing to a 24/7 roster.

📝 Enhancement Note: The salary range provided is an estimate and may vary based on the candidate's experience, skills, and the company's internal compensation structure. Benefits may include health insurance, retirement plans, and other perks, as determined by ANZ's standard benefits package.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: ANZ is a large, global financial institution with a significant presence in New Zealand. This role will be part of a large, collaborative team focused on ensuring the reliability and performance of ANZ's Open Banking ecosystem.

Founded: ANZ was founded in 1851 and has since grown to become one of the largest banks in Australia and New Zealand, with operations in over 30 countries.

Team Structure:

The Open Banking Platform Team is a cross-functional team consisting of developers, DBAs, security specialists, and Site Reliability Engineers
The team follows Agile methodologies, with a focus on continuous improvement and collaboration
The team works closely with other ANZ teams, including product owners, business analysts, and stakeholders, to ensure the delivery of high-quality, customer-focused services

Development Methodology:

The team follows Agile/Scrum methodologies, with a focus on iterative development, continuous integration, and delivery
Code reviews, testing, and quality assurance practices are integral to the development process
Deployment strategies, CI/CD pipelines, and server management are essential aspects of the role

Company Website: ANZ Banking Group

📝 Enhancement Note: ANZ is committed to fostering a diverse and inclusive work environment, with a strong focus on collaboration, continuous learning, and customer-centricity. The Open Banking Platform Team is at the forefront of ANZ's digital transformation, working to deliver innovative, secure, and reliable banking services to customers.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the mid-senior level, with a focus on applying SRE principles to ensure the reliability and performance of ANZ's Open Banking ecosystem. The ideal candidate will have a strong background in SRE, DevOps, or a similar role, with experience in managing containerized microservices and cloud-native technologies.

Reporting Structure: This role reports directly to the Open Banking Platform Team Lead and works closely with other team members, as well as developers, DBAs, and security specialists.

Technical Impact: The Site Reliability Engineer plays a critical role in ensuring the reliability, scalability, and performance of ANZ's Open Banking ecosystem. This role has a significant impact on the customer experience, as well as ANZ's ability to deliver innovative, secure, and reliable banking services.

Growth Opportunities:

Technical Progression: As ANZ's Open Banking ecosystem continues to grow and evolve, there will be opportunities for the Site Reliability Engineer to specialize in specific areas, such as platform architecture, security, or data management
Leadership Roles: With experience and demonstrated success, there may be opportunities to take on leadership roles within the Open Banking Platform Team or across ANZ's broader technology organization
Career Paths: ANZ offers a range of career paths for technical professionals, including opportunities to move into roles such as Technical Lead, Architecture Lead, or Engineering Manager

📝 Enhancement Note: ANZ is committed to supporting the professional development and career growth of its employees. The Open Banking Platform Team offers a dynamic and challenging work environment, with opportunities for continuous learning and growth.

🌐 Work Environment

Office Type: The Open Banking Platform Team operates in a modern, collaborative office environment, with a focus on open communication and knowledge sharing.

Office Location(s): The primary office location for this role is Wellington, New Zealand. ANZ also has offices in other major cities across New Zealand and Australia, with opportunities for remote work and flexible working arrangements.

Workspace Context:

The Open Banking Platform Team works in a modern, open-plan office space, with access to the latest tools and technologies
Team members have access to multiple monitors, testing devices, and other resources to support their work
The team operates in a highly collaborative environment, with regular team meetings, code reviews, and pair programming sessions

Work Schedule: This role requires a standard workweek of 37.5 hours, with some out-of-hours requirements contributing to a 24/7 roster. The work schedule is designed to ensure the reliability and performance of ANZ's Open Banking ecosystem, with a focus on proactive engineering and incident response.

📝 Enhancement Note: ANZ is committed to providing a flexible and supportive work environment, with a focus on work-life balance and employee well-being. The Open Banking Platform Team offers a dynamic and inclusive work environment, with opportunities for professional development and career growth.

📄 Application & Technical Interview Process

Interview Process:

Online Application: Submit your resume and cover letter through the ANZ careers website
Phone Screen: A brief phone call to discuss your application and assess your suitability for the role
Technical Assessment: A hands-on technical assessment, focusing on your experience with OpenShift, AWS, and containerized microservices, as well as your understanding of SRE principles and incident response processes
Behavioral Interview: A structured interview to assess your problem-solving skills, collaboration, and cultural fit with the Open Banking Platform Team
Final Decision: A final decision will be made based on the results of the technical assessment and behavioral interview

Portfolio Review Tips:

Highlight your experience with OpenShift, AWS, and containerized microservices through relevant projects and case studies
Demonstrate your ability to apply SRE principles and automate platform operations
Showcase your experience with monitoring and logging tools, as well as incident response and recovery planning

Technical Challenge Preparation:

Brush up on your knowledge of OpenShift, AWS, and containerized microservices
Familiarize yourself with ANZ's technology stack and banking services
Prepare for hands-on technical assessments, focusing on your ability to apply SRE principles and manage microservices

ATS Keywords: [Relevant keywords for Site Reliability Engineer roles in the financial services industry, including OpenShift, AWS, containerized microservices, SRE principles, incident response, and cloud-native technologies]

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills and cultural fit with the Open Banking Platform Team. ANZ is committed to providing a fair and transparent interview process, with a focus on finding the best candidate for the role.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

OpenShift: Container orchestration platform for managing microservices and ensuring high availability
AWS: Cloud computing services for managing infrastructure, databases, and APIs
Containerized Microservices: Decoupled, independently deployable services that communicate through APIs

Development & DevOps Tools:

Dynatrace: Application performance monitoring and analytics platform for ensuring service reliability and performance
Splunk: Data analytics and business intelligence platform for monitoring and analyzing machine data
ElasticSearch: Search and analytics engine for storing, searching, and analyzing large volumes of data
NATS: Messaging system for decoupling microservices and ensuring reliable communication
MongoDB: NoSQL database for storing and managing structured and unstructured data
PostgreSQL: Relational database management system for storing and managing structured data
OAuth2: API security protocol for authorizing access to ANZ's banking services

📝 Enhancement Note: The technology stack for this role is designed to ensure the reliability, scalability, and performance of ANZ's Open Banking ecosystem. The ideal candidate will have experience with OpenShift, AWS, and containerized microservices, as well as a strong understanding of the tools and technologies used to manage and monitor microservices.

👥 Team Culture & Values

Web Development Values:

Reliability: Ensuring the reliability, scalability, and performance of ANZ's Open Banking ecosystem is the primary focus of the Open Banking Platform Team
Collaboration: The team values collaboration, open communication, and knowledge sharing, with a focus on working together to deliver high-quality, customer-focused services
Continuous Improvement: The team is committed to continuous learning and improvement, with a focus on staying up-to-date with the latest technologies and best practices in SRE and DevOps
Customer-Centricity: The team is dedicated to delivering innovative, secure, and reliable banking services that meet the needs of ANZ's customers

Collaboration Style:

The Open Banking Platform Team operates in a highly collaborative environment, with regular team meetings, code reviews, and pair programming sessions
The team follows Agile methodologies, with a focus on iterative development, continuous integration, and delivery
The team works closely with other ANZ teams, including product owners, business analysts, and stakeholders, to ensure the delivery of high-quality, customer-focused services

📝 Enhancement Note: The Open Banking Platform Team is committed to fostering a dynamic and inclusive work environment, with a focus on collaboration, continuous learning, and customer-centricity. The team values open communication, knowledge sharing, and a commitment to delivering high-quality, customer-focused services.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Reliability and Performance: Ensuring the reliability and performance of ANZ's Open Banking ecosystem in a dynamic and evolving environment
Incident Response: Leading incident response and recovery planning efforts to minimize downtime and ensure business continuity
Scalability: Designing and implementing scalable solutions to meet the growing demands of ANZ's customers
Security: Ensuring the security and integrity of ANZ's Open Banking ecosystem, with a focus on protecting customer data and preventing unauthorized access

Learning & Development Opportunities:

Technical Skills: Opportunities to develop and enhance your skills in OpenShift, AWS, and containerized microservices, as well as other relevant technologies and tools
Leadership Skills: Opportunities to develop and enhance your leadership skills, with a focus on team management, architecture decision-making, and technical mentoring
Career Progression: Opportunities to progress your career within the Open Banking Platform Team or across ANZ's broader technology organization, with a focus on technical specialization, leadership, or architecture roles

📝 Enhancement Note: The Open Banking Platform Team offers a dynamic and challenging work environment, with opportunities for continuous learning and growth. The team is committed to supporting the professional development and career growth of its employees.

💡 Interview Preparation

Technical Questions:

OpenShift: Describe your experience with OpenShift and how you've used it to manage containerized microservices
AWS: Explain your experience with AWS and how you've used it to manage infrastructure, databases, and APIs
Incident Response: Walk through a scenario involving an incident affecting ANZ's Open Banking ecosystem and describe how you would lead the response and recovery efforts
Monitoring and Logging: Describe your experience with monitoring and logging tools, such as Dynatrace, Splunk, and ElasticSearch, and how you've used them to ensure service reliability and performance

Company & Culture Questions:

ANZ's Technology Stack: Describe your understanding of ANZ's technology stack and how you would use it to ensure the reliability and performance of the Open Banking ecosystem
Customer-Centricity: Explain how you would ensure that ANZ's Open Banking services meet the needs of customers, with a focus on security, usability, and accessibility
Collaboration: Describe your experience working in a collaborative environment and how you would contribute to the Open Banking Platform Team's culture of open communication and knowledge sharing

Portfolio Presentation Strategy:

Project Case Studies: Highlight your experience with OpenShift, AWS, and containerized microservices through relevant projects and case studies
Incident Response Scenarios: Walk through scenarios involving incident response and recovery planning, demonstrating your ability to lead efforts to minimize downtime and ensure business continuity
Technical Deep Dive: Provide a detailed technical deep dive into a specific aspect of your portfolio, such as your experience with a specific tool or technology, or your approach to a complex technical challenge

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills and cultural fit with the Open Banking Platform Team. ANZ is committed to providing a fair and transparent interview process, with a focus on finding the best candidate for the role.

📌 Application Steps

To apply for this Site Reliability Engineer position at ANZ:

Submit Your Application: Visit the ANZ careers website and submit your resume and cover letter through the application link provided
Prepare Your Portfolio: Highlight your experience with OpenShift, AWS, and containerized microservices through relevant projects and case studies, demonstrating your ability to apply SRE principles and manage microservices
Brush Up on Your Technical Skills: Review your knowledge of OpenShift, AWS, and containerized microservices, as well as other relevant technologies and tools
Research ANZ's Technology Stack: Familiarize yourself with ANZ's technology stack and banking services, with a focus on understanding the company's technology environment and how you can contribute to its success
Prepare for the Interview: Review the interview process and technical assessment guidelines, and prepare for hands-on technical assessments, behavioral interviews, and final decision-making processes

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with ANZ's hiring organization before making application decisions.

Site Reliability Engineer Site Reliability Engineer