📍 Job Overview

Job Title: Site Reliability Engineer - Network & Security Services
Company: Kyndryl
Location: Bangalore, Karnataka, India
Job Type: Full-Time
Category: DevOps, Infrastructure
Date Posted: 2025-06-20
Experience Level: 15+ years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Ensure reliability and resiliency of network and security services, drive continuous improvement, and deliver exceptional customer service.
Key Technologies: Network security, firewall management, VPN, routing protocols, cloud platforms, scripting languages, and data formats.
Key Skills: Incident management, application monitoring, strategic advice, and collaboration with cross-functional teams.

📝 Enhancement Note: This role focuses on network and security services, requiring a strong background in operational management and expertise in relevant technologies.

💻 Primary Responsibilities

Network & Security Management: Configure, manage, and maintain enterprise antivirus solutions, firewalls, and network virtualization. Implement micro-segmentation, distributed firewalling, and security policies.
Troubleshooting & Optimization: Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR). Monitor, analyze, and respond to security alerts and compliance reports.
Customer Interaction: Build trusted relationships with customers, understand their needs, and provide strategic advice and designs to drive their success.
Collaboration & Innovation: Work alongside a talented team, embracing an entrepreneurial mindset, and constantly seeking innovative solutions to enhance operations and improve reliability.

📝 Enhancement Note: This role involves a wide range of responsibilities, from technical tasks to customer interaction and strategic decision-making, making it an excellent fit for a seasoned professional looking to make a significant impact.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: 15+ years of experience in operational management, including incident management and escalations. Proven expertise in network security technologies and cloud platforms.

Required Skills:

Network security technologies (Palo Alto, FortiGate, Checkpoint, etc.)
Routing protocols (BGP, OSPF)
VPN management (Palo Alto, FortiGate)
Cloud platforms (AWS, Azure, Google Cloud Platform)
Scripting languages (JSON, YAML, Bash, PowerShell)
Data format management

Preferred Skills:

Ansible, Terraform, Python
Distributed technologies and dynamic resource management frameworks (Kubernetes)
Open-source tooling (Prometheus, Grafana, Loki)
NSX-T components (Transport Zones, Edge Nodes, T0/T1 Gateways)

📝 Enhancement Note: The preferred skills section highlights advanced technologies and tools that would enable the candidate to excel in this role and drive innovation within the organization.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in network security, firewall management, and VPN implementation through case studies or live projects.
Showcase problem-solving skills and the ability to optimize network performance and security.

Technical Documentation:

Provide detailed documentation of network architecture, security policies, and incident response processes.
Include performance metrics, optimization techniques, and testing methodologies related to network and security services.

📝 Enhancement Note: As this role focuses on network and security services, the portfolio should highlight the candidate's expertise in these areas, with a strong emphasis on technical documentation and case studies demonstrating their ability to manage and optimize complex network environments.

💵 Compensation & Benefits

Salary Range: INR 2,500,000 - 3,500,000 per annum (Estimated based on industry standards for a senior-level DevOps role in Bangalore)

Benefits:

Employee Learning Programs (Microsoft, Google, Amazon, Skillsoft, etc.)
Volunteering Opportunities (Company-wide volunteering and giving platform)

Working Hours: Full-time, with a standard workweek of 40 hours, including flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range is estimated based on industry standards for a senior-level DevOps role in Bangalore, with regional adjustments for cost of living. The benefits section highlights the company's commitment to employee learning and community involvement.

🎯 Team & Company Context

Company Culture:

Industry: Information Technology and Services
Company Size: Large (10,001+ employees)
Founded: 2021 (Spin-off from IBM)
Team Structure: The role will collaborate with cross-functional teams, including network engineers, security specialists, and customer success managers.

Development Methodology:

Agile/Scrum methodologies for software development and incident management.
Continuous integration and continuous deployment (CI/CD) pipelines for automated deployment and testing.

Company Website: Kyndryl

📝 Enhancement Note: The company culture section provides context on the industry, company size, and development methodologies relevant to the role, helping candidates understand the work environment and team dynamics.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Site Reliability Engineer, focusing on network and security services, with the potential to grow into a technical leadership role or specialize in specific areas such as cloud security or network architecture.

Reporting Structure: This role reports to the Network & Security Services Manager and collaborates with various teams, including network engineers, security specialists, and customer success managers.

Technical Impact: The role has a significant impact on the reliability, resiliency, and security of the company's information systems and ecosystems. The candidate will be responsible for driving continuous improvement and delivering exceptional service to customers.

Growth Opportunities:

Technical Skill Development: Expand expertise in emerging technologies, such as cloud security, network automation, and AI/ML-driven security.
Technical Leadership: Grow into a technical leadership role, mentoring junior team members and driving strategic decisions on network and security services.
Architecture Decisions: Gain experience in making critical architecture decisions that enhance the company's information systems and ecosystems.

📝 Enhancement Note: The career and growth analysis section provides insights into the role's career progression, reporting structure, technical impact, and growth opportunities, helping candidates understand the long-term potential of the position.

🌐 Work Environment

Office Type: On-site, with a collaborative workspace designed to facilitate cross-functional team interaction and knowledge sharing.

Office Location(s): Bangalore, Karnataka, India

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces, meeting rooms, and breakout areas designed to foster collaboration and innovation.
Development Tools: The team uses state-of-the-art tools and technologies, including network management platforms, security information and event management (SIEM) systems, and cloud-based solutions.
Work Schedule: The role follows a standard workweek of 40 hours, with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The work environment section provides details on the office type, location, workspace context, and work schedule, giving candidates a clear understanding of the day-to-day work experience in this role.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: A technical assessment focusing on network security, firewall management, and VPN implementation.
Technical Deep Dive: A detailed discussion on network architecture, security policies, and incident response processes.
Behavioral Interview: An assessment of the candidate's problem-solving skills, customer focus, and collaboration abilities.
Final Evaluation: A comprehensive evaluation of the candidate's technical skills, cultural fit, and long-term potential.

Portfolio Review Tips:

Highlight case studies or live projects demonstrating experience in network security, firewall management, and VPN implementation.
Showcase problem-solving skills and the ability to optimize network performance and security.
Include detailed documentation of network architecture, security policies, and incident response processes.

Technical Challenge Preparation:

Brush up on network security technologies, routing protocols, and cloud platforms.
Familiarize yourself with the company's network architecture and security policies.
Prepare for questions on incident management, application monitoring, and strategic advice.

📝 Enhancement Note: The application and technical interview process section provides a detailed overview of the interview stages, portfolio review tips, and technical challenge preparation, helping candidates navigate the recruitment process with confidence.

🛠 Technology Stack & Web Infrastructure

Network & Security Technologies:

Firewall management (Palo Alto, FortiGate, Checkpoint)
VPN management (Palo Alto, FortiGate)
Routing protocols (BGP, OSPF)
Cloud platforms (AWS, Azure, Google Cloud Platform)
Scripting languages (JSON, YAML, Bash, PowerShell)
Data format management

Network Management Tools:

Forti Manager, Forti Analyzer
SIEM systems (Splunk, IBM QRadar, etc.)
Cloud-based solutions (AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite)

📝 Enhancement Note: The technology stack and web infrastructure section provides an overview of the key technologies and tools relevant to the role, helping candidates understand the technical environment and required skillset.

👥 Team Culture & Values

Network & Security Services Values:

Reliability: Ensuring the availability, performance, and security of network and security services.
Resilience: Designing and implementing robust network and security services that can withstand failures and attacks.
Innovation: Embracing emerging technologies and continuously improving network and security services.
Collaboration: Working closely with cross-functional teams to deliver exceptional customer service.

Collaboration Style:

Cross-functional Integration: Collaborating with network engineers, security specialists, and customer success managers to drive customer success and deliver exceptional service.
Code Review Culture: Regularly reviewing and discussing network architecture, security policies, and incident response processes to ensure best practices and continuous improvement.
Knowledge Sharing: Actively sharing knowledge and expertise with team members to enhance overall network and security capabilities.

📝 Enhancement Note: The team culture and values section provides insights into the key values and collaboration styles relevant to the role, helping candidates understand the work environment and team dynamics.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Complexity: Managing complex network environments with multiple vendors, technologies, and platforms.
Security Threats: Identifying and mitigating emerging security threats and vulnerabilities in network and security services.
Performance Optimization: Optimizing network performance and security while balancing cost and efficiency.
Emerging Technologies: Staying up-to-date with emerging technologies and integrating them into network and security services.

Learning & Development Opportunities:

Technical Skill Development: Expanding expertise in emerging technologies, such as cloud security, network automation, and AI/ML-driven security.
Certifications & Training: Pursuing relevant certifications and training programs to enhance technical skills and knowledge.
Mentorship & Leadership: Growing into a technical leadership role, mentoring junior team members, and driving strategic decisions on network and security services.

📝 Enhancement Note: The challenges and growth opportunities section highlights the technical challenges and learning opportunities relevant to the role, helping candidates understand the long-term potential and growth prospects of the position.

💡 Interview Preparation

Technical Questions:

Network Security: Questions on firewall management, VPN implementation, and routing protocols.
Incident Management: Scenarios involving incident response, troubleshooting, and optimization of network and security services.
Strategic Advice: Questions on providing strategic advice to customers, understanding their needs, and driving their success.

Company & Culture Questions:

Company Culture: Questions on Kyndryl's company culture, values, and work environment.
Team Dynamics: Questions on collaboration, knowledge sharing, and cross-functional team interaction.
Customer Focus: Questions on understanding customer needs, delivering exceptional service, and driving customer success.

Portfolio Presentation Strategy:

Case Studies: Presenting case studies or live projects demonstrating experience in network security, firewall management, and VPN implementation.
Technical Deep Dive: Providing a detailed overview of network architecture, security policies, and incident response processes.
Problem-Solving: Showcasing problem-solving skills and the ability to optimize network performance and security.

📝 Enhancement Note: The interview preparation section provides detailed insights into the technical and company-specific questions candidates can expect during the interview process, as well as strategies for presenting their portfolio and demonstrating their skills and expertise.

📌 Application Steps

To apply for this Site Reliability Engineer - Network & Security Services position at Kyndryl:

Customize Your Portfolio: Highlight your experience in network security, firewall management, and VPN implementation, with a focus on problem-solving skills and optimization techniques.
Optimize Your Resume: Emphasize your technical skills and experience in network security, firewall management, and VPN implementation, with a focus on incident management, application monitoring, and strategic advice.
Prepare for Technical Challenges: Brush up on your knowledge of network security technologies, routing protocols, and cloud platforms. Familiarize yourself with Kyndryl's network architecture and security policies.
Research the Company: Understand Kyndryl's company culture, values, and work environment. Prepare for questions on collaboration, knowledge sharing, and customer focus.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer - Network & Security Services