📍 Job Overview

Job Title: Site Reliability Engineer - Linux, Observability, Containers
Company: Visa
Location: Bangalore, Karnātaka, India
Job Type: Full-time, Hybrid
Category: DevOps, Site Reliability Engineering
Date Posted: 2025-06-25
Experience Level: 0-2 years

🚀 Role Summary

Maintain and improve system reliability, security, and performance.
Support the deployment and configuration of monitoring and logging tools.
Automate routine operational tasks and contribute to the maintenance of observability tools.
Collaborate with cross-functional teams to implement and maintain monitoring solutions.
Learn and apply DevOps and SRE best practices to support automated build, test, and deployment processes.

📝 Enhancement Note: This role focuses on Linux, Observability, and Containers, requiring a strong foundation in these areas and a willingness to learn and grow in a dynamic environment.

💻 Primary Responsibilities

System Security & Maintenance:
- Apply hotfixes and operating system patches to protect against cybersecurity threats.
- Maintain and manage observability tools such as Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, and CloudWatch.
Monitoring & Troubleshooting:
- Monitor system health and performance.
- Participate in basic troubleshooting and assist with root cause analysis for production incidents.
- Contribute to the creation and update of documentation for infrastructure, processes, and operational procedures.
Automation & Infrastructure Management:
- Automate routine operational tasks to improve efficiency and support system integration.
- Contribute to the setup and maintenance of CI/CD pipelines.
- Manage cloud infrastructure (AWS, GCP) to ensure availability and security.
- Learn and apply infrastructure as code tools such as Terraform, Ansible, or CloudFormation.
Containerization & Collaboration:
- Support the implementation and management of containerization technologies like Docker and Kubernetes.
- Work with team members to help implement and maintain monitoring solutions in development, staging, and production environments.

📝 Enhancement Note: This role requires a strong focus on Linux, Observability, and Containers, with a significant emphasis on monitoring, automation, and collaboration with cross-functional teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: 1-3 years of relevant work experience in a similar role.

Required Skills:

Hands-on experience with at least one observability tool (e.g., Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, or CloudWatch).
Familiarity with setting up or configuring exporters for collecting metrics.
Exposure to containerization technologies such as Docker or Kubernetes.
Basic understanding or experience with CI/CD tools and pipelines.
Introductory knowledge of Infrastructure as Code concepts and tools like Terraform or Ansible.
Experience using Linux or Unix environments and basic scripting skills in Python and/or Shell.
Strong problem-solving and analytical skills, with a willingness to learn and grow in a collaborative environment.
Effective verbal and written communication skills.

Preferred Skills:

Awareness of query languages such as PromQL, SQL, or Splunk SPL.
Interest in cloud platforms such as AWS or GCP, with relevant certifications.
Experience with infrastructure as code tools and cloud platforms.

📝 Enhancement Note: While the role requires a specific set of skills, Visa is open to candidates with transferable skills and a strong desire to learn and grow in the SRE domain.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate hands-on experience with observability tools, containerization technologies, and CI/CD pipelines.
Showcase problem-solving skills through case studies or projects that highlight system reliability, security, and performance improvements.
Highlight any relevant certifications or training in Linux, cloud platforms, or SRE best practices.

Technical Documentation:

Provide examples of well-documented code, infrastructure as code configurations, and monitoring solutions.
Showcase your understanding of system design, architecture, and best practices through technical documentation or blog posts.

📝 Enhancement Note: Visa values candidates who can demonstrate a strong foundation in Linux, Observability, and Containers through their portfolio and technical documentation.

💵 Compensation & Benefits

Salary Range: INR 6,00,000 - 1,200,000 per annum (Estimated, based on industry standards for SRE roles in Bangalore)

Benefits:

Competitive health, dental, and vision insurance plans.
Retirement savings plans with company match.
Generous time-off policies, including vacation, sick leave, and holidays.
Employee stock purchase plan.
Tuition reimbursement and professional development opportunities.
Employee discounts and perks.

Working Hours: 40 hours per week, with flexibility for on-call rotations and maintenance windows.

📝 Enhancement Note: The estimated salary range is based on industry standards for SRE roles in Bangalore, taking into account the candidate's experience level and the role's requirements. Visa offers a comprehensive benefits package to support the well-being and professional growth of its employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services, Technology

Company Size: Large (25,000+ employees)

Founded: 1958

Team Structure:

The Observability team is part of Visa's Product Reliability Engineering (PRE) organization, which partners with Product Development and Operations & Infrastructure teams.
The team consists of Senior Site Reliability Engineers who focus on maximizing system availability, performance, security, and reliability.

Development Methodology:

Visa follows Agile methodologies, with a focus on continuous integration, continuous delivery, and continuous improvement.
The company emphasizes collaboration, innovation, and a customer-centric approach to problem-solving.

Company Website: Visa

📝 Enhancement Note: Visa's culture emphasizes collaboration, innovation, and a customer-centric approach, with a strong focus on driving progress through technology and data-driven insights.

📈 Career & Growth Analysis

Web Technology Career Level: Entry-level to Mid-level Site Reliability Engineer, with opportunities for growth into Senior and Principal roles.

Reporting Structure: This role reports directly to the Senior Site Reliability Engineering Manager within the PRE Observability team.

Technical Impact: The Site Reliability Engineer will have a direct impact on Visa's global payment processing systems, ensuring high availability, performance, and security for millions of users worldwide.

Growth Opportunities:

Technical Growth: Visa offers opportunities for employees to develop their skills through training, mentorship, and project-based learning.
Leadership Growth: As employees gain experience and demonstrate strong technical leadership, they may progress into Senior and Principal roles, with increased responsibilities and influence over Visa's technology stack and architecture decisions.
Cross-functional Growth: Visa encourages employees to explore opportunities in other teams and functions, fostering a culture of continuous learning and growth.

📝 Enhancement Note: Visa provides a clear path for career growth, with opportunities for technical, leadership, and cross-functional development, allowing employees to expand their skills and advance their careers within the organization.

🌐 Work Environment

Office Type: Hybrid, with a mix of on-site and remote work.

Office Location(s): Bangalore, India

Workspace Context:

Visa's Bangalore office offers a collaborative and modern workspace, designed to foster innovation and creativity.
The office is equipped with state-of-the-art technology, including multiple monitors and testing devices, to support web development and infrastructure teams.
Visa encourages cross-functional collaboration and knowledge sharing, with regular team meetings, workshops, and training sessions.

Work Schedule: Flexible, with a focus on results and delivery, rather than strict working hours.

📝 Enhancement Note: Visa's hybrid work environment encourages collaboration, innovation, and a healthy work-life balance, with a focus on results and delivery.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: A short online assessment to evaluate your understanding of Linux, Observability, and Containers.
Technical Phone Screen: A phone or video call to discuss your technical skills, experience, and cultural fit with Visa.
On-site Interview: A day-long on-site interview, including technical deep dives, system design exercises, and meetings with team members.
Final Decision: Visa will make a final decision based on your interview performance, technical skills, and cultural fit.

Portfolio Review Tips:

Highlight your hands-on experience with observability tools, containerization technologies, and CI/CD pipelines.
Showcase your problem-solving skills through case studies or projects that demonstrate your ability to improve system reliability, security, and performance.
Emphasize your understanding of Linux, cloud platforms, and infrastructure as code tools.

Technical Challenge Preparation:

Brush up on your Linux, Observability, and Containers skills, with a focus on monitoring, automation, and collaboration.
Familiarize yourself with Visa's products, services, and technology stack.
Prepare for system design exercises and architecture discussions, focusing on scalability, availability, and performance.

ATS Keywords: Linux, Observability, Containers, Monitoring, Logging, Automation, Cloud Infrastructure, CI/CD, Infrastructure as Code, Scripting, Problem Solving, Teamwork, Communication, Docker, Kubernetes, Terraform, AWS, GCP, Prometheus, Grafana, Splunk, ClickHouse, ElasticSearch, OpenSearch, CloudWatch

📝 Enhancement Note: Visa's interview process is designed to evaluate candidates' technical skills, problem-solving abilities, and cultural fit, with a strong focus on Linux, Observability, and Containers.

🛠 Technology Stack & Web Infrastructure

Observability Tools:

Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, CloudWatch

Containerization Technologies:

Docker, Kubernetes

Infrastructure as Code Tools:

Terraform, Ansible, CloudFormation

Cloud Platforms:

AWS, GCP

📝 Enhancement Note: Visa's technology stack includes a wide range of observability tools, containerization technologies, and cloud platforms, allowing employees to gain exposure to cutting-edge technologies and best practices.

👥 Team Culture & Values

Web Development Values:

Innovation: Visa encourages employees to think creatively and challenge the status quo to drive progress through technology.
Customer-centric: Visa focuses on understanding and addressing the needs of its customers, both internal and external, to deliver exceptional products and services.
Collaboration: Visa fosters a culture of collaboration and teamwork, with a strong emphasis on knowledge sharing and learning from one another.
Integrity: Visa values honesty, transparency, and ethical behavior in all aspects of its operations.

Collaboration Style:

Visa encourages cross-functional collaboration and knowledge sharing, with regular team meetings, workshops, and training sessions.
The company emphasizes a culture of learning and growth, with a focus on continuous improvement and innovation.

📝 Enhancement Note: Visa's culture emphasizes innovation, customer-centricity, collaboration, and integrity, with a strong focus on driving progress through technology and data-driven insights.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: Visa's global payment processing systems must handle billions of transactions per day, requiring Site Reliability Engineers to design and implement scalable, high-performing, and secure architectures.
Complexity: Visa's technology stack includes a wide range of tools and platforms, requiring Site Reliability Engineers to navigate complex systems and make informed decisions about trade-offs between performance, security, and cost.
Globalization: Visa operates in over 200 countries and territories, requiring Site Reliability Engineers to consider the unique needs and constraints of diverse geographic regions and cultures.

Learning & Development Opportunities:

Technical Training: Visa offers opportunities for employees to develop their skills through training, mentorship, and project-based learning.
Conferences & Events: Visa encourages employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in SRE and web infrastructure.
Community Involvement: Visa supports employee involvement in local user groups, meetups, and online communities, fostering a culture of continuous learning and growth.

📝 Enhancement Note: Visa's technical challenges and growth opportunities require Site Reliability Engineers to navigate complex systems, make informed decisions, and continuously learn and adapt to new technologies and best practices.

💡 Interview Preparation

Technical Questions:

Linux Fundamentals: Be prepared to discuss your understanding of Linux, including file systems, processes, and command-line utilities.
Observability Tools: Brush up on your knowledge of observability tools, including their features, use cases, and best practices.
Containerization Technologies: Familiarize yourself with Docker and Kubernetes, including their architecture, deployment, and management.
System Design: Prepare for system design exercises and architecture discussions, focusing on scalability, availability, and performance.

Company & Culture Questions:

Visa's Products & Services: Familiarize yourself with Visa's products and services, and be prepared to discuss how your technical skills and experience align with the company's mission and values.
Agile Methodologies: Brush up on your understanding of Agile methodologies, including continuous integration, continuous delivery, and continuous improvement.
Customer-centric Approach: Prepare to discuss your experience with customer-centric design and problem-solving, and how you would apply this approach to Visa's products and services.

Portfolio Presentation Strategy:

Live Demo: Prepare a live demo of your portfolio, showcasing your hands-on experience with observability tools, containerization technologies, and CI/CD pipelines.
Code Walkthrough: Practice explaining your code and architecture decisions, highlighting your understanding of best practices and trade-offs.
User Experience: Prepare to discuss your approach to user experience design and how you would apply it to Visa's products and services.

📝 Enhancement Note: Visa's interview process is designed to evaluate candidates' technical skills, problem-solving abilities, and cultural fit, with a strong focus on Linux, Observability, and Containers.

📌 Application Steps

To apply for this Site Reliability Engineer - Linux, Observability, Containers position at Visa:

Update Your Resume: Highlight your relevant experience with observability tools, containerization technologies, and CI/CD pipelines, emphasizing your problem-solving skills and cultural fit with Visa.
Prepare Your Portfolio: Showcase your hands-on experience with observability tools, containerization technologies, and CI/CD pipelines, focusing on system reliability, security, and performance improvements.
Research Visa: Familiarize yourself with Visa's products, services, and technology stack, and be prepared to discuss how your technical skills and experience align with the company's mission and values.
Practice Technical Challenges: Brush up on your Linux, Observability, and Containers skills, and prepare for system design exercises and architecture discussions, focusing on scalability, availability, and performance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer - Linux, Observability, Containers