📍 Job Overview

• Job Title: Site Reliability Engineer - Linux, Observability, Containers
• Company: Visa
• Location: Bangalore, Karnātaka, India
• Job Type: Full-time, Hybrid
• Category: DevOps Engineer, System Administrator
• Date Posted: 2025-07-10
• Experience Level: 0-2 years

🚀 Role Summary

• Key Responsibilities: Maintain system security, support monitoring tools, automate operational tasks, monitor system performance, and troubleshoot production incidents.
• Key Technologies: Linux, Observability (Splunk, ClickHouse, Grafana, Prometheus, etc.), Containers (Docker, Kubernetes), Cloud Infrastructure (AWS, GCP), CI/CD, Infrastructure as Code (Terraform, Ansible), Python, Shell Scripting.

💻 Primary Responsibilities

🔒 System Security & Maintenance

• Apply hotfixes and operating system patches to protect against cybersecurity threats.
• Maintain system security by following best practices and guidelines.

📈 Monitoring & Logging

• Support the deployment and configuration of monitoring and logging tools.
• Help maintain and manage observability tools such as Splunk, ClickHouse, Grafana, Prometheus, OpenTelemetry, Fluent Bit, ElasticSearch, OpenSearch, and CloudWatch.

🤖 Automation & Efficiency

• Automate routine operational tasks to improve efficiency and support system integration.
• Contribute to the setup and maintenance of CI/CD pipelines to support automated build, test, and deployment processes.

🌐 Cloud Infrastructure Management

• Manage cloud infrastructure (AWS, GCP) to ensure availability and security.
• Learn and apply Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation to support environment configuration.

📊 System Performance & Troubleshooting

• Monitor system performance and identify issues for resolution.
• Participate in basic troubleshooting and assist with root cause analysis for production incidents.

📝 Documentation & Collaboration

• Create and update documentation for infrastructure, processes, and operational procedures.
• Collaborate with team members to implement and maintain monitoring solutions in development, staging, and production environments.

🎓 Skills & Qualifications

🎯 Education & Experience

• Bachelor's degree with 1-2 years of relevant work experience.

🛠 Required Skills

• Hands-on experience with at least one observability tool (e.g., Splunk, ClickHouse, Grafana, Prometheus, etc.).
• Familiarity with setting up or configuring exporters for collecting metrics.
• Basic understanding or experience with CI/CD tools and pipelines.
• Introductory knowledge of Infrastructure as Code (IaC) concepts and tools.
• Experience using Linux or Unix environments and basic scripting skills in Python and/or Shell.
• Interest in cloud platforms such as AWS or GCP.

🌟 Preferred Skills

• Experience with containerization technologies such as Docker or Kubernetes.
• Knowledge of query languages such as PromQL, SQL, or Splunk SPL.
• Cloud certifications.
• Strong problem-solving and analytical skills.
• Effective verbal and written communication skills.
• Ability to work well in a team and take initiative in learning new technologies and practices.

📊 Web Portfolio & Project Requirements

• Portfolio Essentials:

  • Demonstrate hands-on experience with observability tools and containerization technologies through live projects or case studies.
  • Showcase your scripting skills with examples of automating routine operational tasks or maintaining system security.

• Technical Documentation:

  • Prepare documentation for infrastructure, processes, and operational procedures, highlighting your understanding of system security, monitoring, and automation.
  • Include examples of system performance monitoring and troubleshooting techniques in your portfolio.

💵 Compensation & Benefits

• Salary Range: Not specified. Research suggests a range of ₹6,00,000 - ₹1,200,000 per annum for a Junior Site Reliability Engineer in Bangalore, India.

  • 📝 Enhancement Note: Salary range is estimated based on regional market standards and experience level. Visa is known for competitive compensation packages.

• Benefits:

  • Visa offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
  • 📝 Enhancement Note: Benefits information is based on general company practices and may vary depending on the role and location.

• Working Hours: 40 hours per week, with flexibility for maintenance windows and project deadlines.

🎯 Team & Company Context

🏢 Company Culture

• Industry: Financial Services
• Company Size: Large (over 10,000 employees)
• Founded: 1958
• Team Structure: The Observability team works closely with Product Development and Operations & Infrastructure teams to build and manage innovative, reliable, scalable, secure, and cost-effective observability platform solutions.
• Development Methodology: Agile/Scrum methodologies, with a focus on continuous integration, delivery, and improvement.

📈 Career & Growth Analysis

• Web Technology Career Level: Junior Site Reliability Engineer (I4 level)
• Reporting Structure: This role reports directly to the PRE Observability team manager and works closely with other SREs, software engineers, and operations teams.
• Technical Impact: The Site Reliability Engineer will have a significant impact on maintaining and improving the reliability, security, and performance of Visa's systems, ensuring optimal user experience and transaction processing.

🌐 Work Environment

• Office Type: Hybrid (expectation of days in office will be confirmed by the hiring manager)
• Office Location(s): Bangalore, India
• Workspace Context: Visa's offices provide collaborative workspaces with modern development tools, multiple monitors, and testing devices available to support efficient and effective work.
• Work Schedule: Flexible, with a focus on results and meeting project deadlines.

📄 Application & Technical Interview Process

📝 Enhancement Note:

The following sections provide strategic enhancement notes and application tips tailored to web development and server administration candidates.

📝 Enhancement Note:

To increase your chances of success, focus on demonstrating your hands-on experience with observability tools, containerization technologies, and scripting skills. Highlight your problem-solving abilities and eagerness to learn and grow in a collaborative environment.

📝 Enhancement Note:

Prepare for technical questions related to system security, monitoring, automation, and troubleshooting. Familiarize yourself with Visa's observability ecosystem and be ready to discuss your approach to maintaining and improving system reliability, security, and performance.

📝 Enhancement Note:

When presenting your portfolio, focus on projects that demonstrate your technical skills and ability to work well in a team. Highlight your understanding of system security, monitoring, automation, and troubleshooting techniques, and be prepared to discuss how you would apply these skills to Visa's observability platform.

📝 Enhancement Note:

During the interview, be ready to discuss your experience with Linux, observability tools, containerization technologies, and cloud platforms. Showcase your problem-solving skills and ability to work well in a team by providing examples of how you have approached and resolved technical challenges in previous roles or projects.

📝 Enhancement Note:

To optimize your resume for this role, emphasize your experience with observability tools, containerization technologies, and scripting skills. Highlight your problem-solving abilities and eagerness to learn and grow in a collaborative environment. Include any relevant certifications or coursework related to cloud platforms, system security, or monitoring tools.

🛠 Technology Stack & Web Infrastructure

📈 Observability Tools

• Splunk
• ClickHouse
• Grafana
• Prometheus
• OpenTelemetry
• Fluent Bit
• ElasticSearch
• OpenSearch
• CloudWatch

🐳 Containerization Technologies

• Docker
• Kubernetes

🌐 Cloud Infrastructure

• AWS
• GCP

🛠 Development & DevOps Tools

• Terraform
• Ansible
• CloudFormation

👥 Team Culture & Values

🔒 Web Development Values

• Reliability: Maintain and improve system reliability, security, and performance through continuous monitoring, automation, and troubleshooting.
• Collaboration: Work closely with team members, software engineers, and operations teams to build and manage innovative, reliable, and cost-effective observability platform solutions.
• Continuous Learning: Stay up-to-date with the latest trends and best practices in observability, containerization, and cloud technologies to drive continuous improvement.

🤝 Collaboration Style

• Cross-functional Integration: Collaborate with various teams, including Product Development and Operations & Infrastructure teams, to ensure optimal system performance and user experience.
• Code Review Culture: Participate in code reviews and knowledge sharing to improve the quality and efficiency of the team's work.
• Peer Programming: Work alongside other SREs and software engineers to troubleshoot complex issues and develop innovative solutions.

⚡ Challenges & Growth Opportunities

🛡 Technical Challenges

• System Security: Apply hotfixes and operating system patches to protect against cybersecurity threats and maintain system security.
• Monitoring & Logging: Support the deployment and configuration of monitoring and logging tools, and help maintain and manage observability tools in a large-scale environment.
• Automation: Automate routine operational tasks and contribute to the setup and maintenance of CI/CD pipelines to support automated build, test, and deployment processes.
• Cloud Infrastructure Management: Manage cloud infrastructure (AWS, GCP) to ensure availability and security, and learn and apply Infrastructure as Code (IaC) tools to support environment configuration.

🎯 Learning & Development Opportunities

• Technical Skill Development: Gain hands-on experience with modern monitoring, logging, and automation tools, and learn from experienced engineers to develop your technical skills.
• Conference Attendance & Certification: Attend industry conferences and obtain relevant certifications to stay up-to-date with the latest trends and best practices in observability, containerization, and cloud technologies.
• Technical Mentorship: Seek mentorship opportunities from experienced SREs and software engineers to accelerate your learning and growth in the field.

💡 Interview Preparation

📝 Enhancement Note:

Prepare for technical questions related to system security, monitoring, automation, and troubleshooting. Familiarize yourself with Visa's observability ecosystem and be ready to discuss your approach to maintaining and improving system reliability, security, and performance.

📝 Enhancement Note:

When presenting your portfolio, focus on projects that demonstrate your technical skills and ability to work well in a team. Highlight your understanding of system security, monitoring, automation, and troubleshooting techniques, and be prepared to discuss how you would apply these skills to Visa's observability platform.

📝 Enhancement Note:

During the interview, be ready to discuss your experience with Linux, observability tools, containerization technologies, and cloud platforms. Showcase your problem-solving skills and ability to work well in a team by providing examples of how you have approached and resolved technical challenges in previous roles or projects.

📌 Application Steps

To apply for this Site Reliability Engineer position at Visa:

• Submit your application through the application link provided.
• Customize your resume and portfolio to highlight your experience with observability tools, containerization technologies, and scripting skills.
• Prepare for technical interviews by practicing system security, monitoring, automation, and troubleshooting questions, and familiarizing yourself with Visa's observability ecosystem.
• Research Visa's company culture and values to ensure a strong fit and demonstrate your enthusiasm for the role during the interview process.

📝 Enhancement Note: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.