Site Reliability Engineer III at JPMC Candidate Experience page

📍 Job Overview

Job Title: Site Reliability Engineer III
Company: JPMorgan Chase
Location: Glasgow City, United Kingdom
Job Type: Full time
Category: DevOps, Site Reliability Engineering
Date Posted: June 9, 2025

🚀 Role Summary

Drive innovation and modernize mission-critical systems using your skillsets in a rapidly growing technology field.
Collaborate with teams to design, develop, and implement availability, reliability, and scalability solutions for applications and platforms.
Utilize site reliability engineering principles to proactively resolve issues and improve system performance.

📝 Enhancement Note: This role requires a strong background in software engineering and site reliability engineering to ensure the reliability and performance of critical systems at JPMorgan Chase.

💻 Primary Responsibilities

Design and Implement Deployment Approaches: Collaborate with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines.
Develop and Maintain Applications and Infrastructure: Design, develop, test, and implement availability, reliability, scalability, and solutions in your applications and platforms.
Implement Infrastructure as Code: Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
Collaborate and Troubleshoot: Collaborate with technical experts, key stakeholders, and team members to resolve complex problems and understand service level indicators to proactively resolve issues.

📝 Enhancement Note: This role requires a deep understanding of software engineering concepts and the ability to apply them to ensure the reliability and availability of critical systems.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications are a plus.

Experience: Proven experience as a Site Reliability Engineer or similar role, with a strong background in software engineering and site reliability engineering.

Required Skills:

Proficiency in at least one programming language such as SQL, Java/Spring Boot, and Python.
Experience with observability tools like Grafana, Dynatrace, Prometheus, Datadog, and Splunk.
Familiarity with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
Knowledge of software applications and technical processes within a given technical discipline (e.g., AWS, Kubernetes, etc.).
Strong collaboration and communication skills, with the ability to present information logically and persuasively.

Preferred Skills:

Knowledge of HDFS, Hadoop, and Databricks.
Familiarity with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
Experience troubleshooting common networking technologies and issues.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Demonstrate your experience in site reliability engineering by showcasing projects that highlight your ability to optimize application and infrastructure performance, implement deployment approaches, and collaborate with teams to resolve complex problems.
Technical Documentation: Provide detailed documentation of your projects, including code quality, version control, deployment processes, and server configuration. Include testing methodologies, performance metrics, and optimization techniques.

📝 Enhancement Note: As a Site Reliability Engineer III, your portfolio should focus on demonstrating your ability to ensure the reliability and performance of critical systems, with a strong emphasis on collaboration and problem-solving.

💵 Compensation & Benefits

Salary Range: £70,000 - £90,000 per year (based on UK market research for Site Reliability Engineer III roles)

Benefits:

Competitive benefits package, including health insurance, retirement plans, and employee discounts.
Opportunities for professional development and career growth within the organization.
A dynamic and inclusive work environment that values diversity and encourages innovation.

Working Hours: Full-time position with standard business hours, with flexibility for on-call rotations and maintenance windows.

📝 Enhancement Note: Salary range is based on market research for Site Reliability Engineer III roles in the United Kingdom, with adjustments for cost of living in Glasgow.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: JPMorgan Chase is a large, global organization with a significant presence in the financial services industry. This means that you'll be working in a large team with ample opportunities for collaboration and growth.

Founded: 1799

Team Structure:

The Site Reliability Engineering team at JPMorgan Chase works closely with software engineering and infrastructure teams to ensure the reliability and performance of critical systems.
The team is organized around specific applications and platforms, with each engineer responsible for the end-to-end operations, availability, reliability, and scalability of their assigned systems.

Development Methodology:

Agile/Scrum methodologies are used for software development, with sprint planning and regular code reviews to ensure code quality and collaboration.
Infrastructure as Code (IaC) is used to automate deployment and configuration management, ensuring consistency and reducing human error.

Company Website: JPMorgan Chase

📝 Enhancement Note: JPMorgan Chase is a large, global organization with a strong focus on technology and innovation. As a Site Reliability Engineer III, you'll have the opportunity to work on critical systems and collaborate with talented team members to drive innovation and improve system reliability.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior individual contributor level, with a focus on driving innovation and improving system reliability through collaboration and problem-solving.

Reporting Structure: This role reports directly to the Site Reliability Engineering Manager and works closely with software engineering and infrastructure teams.

Technical Impact: As a Site Reliability Engineer III, you'll have a significant impact on the reliability and performance of critical systems at JPMorgan Chase. Your work will directly contribute to the availability and reliability of applications and platforms used by millions of customers worldwide.

Growth Opportunities:

Technical Leadership: With experience and demonstrated success, there are opportunities to move into technical leadership roles, mentoring junior team members and driving technical decision-making.
Architecture and Design: As you gain experience and deepen your technical expertise, you may have the opportunity to work on architecture and design decisions, shaping the future of JPMorgan Chase's technology stack.
Specialization: Depending on your interests and the organization's needs, you may have the opportunity to specialize in specific technologies or domains, becoming a subject matter expert in your area.

📝 Enhancement Note: As a Site Reliability Engineer III at JPMorgan Chase, you'll have ample opportunities for career growth and development, with a focus on driving technical innovation and improving system reliability.

🌐 Work Environment

Office Type: JPMorgan Chase has a modern, collaborative work environment that fosters innovation and collaboration. The Glasgow office is located in the heart of the city, with easy access to public transportation and amenities.

Office Location(s): Glasgow City, United Kingdom

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces that encourage collaboration and communication among team members.
Technical Infrastructure: JPMorgan Chase provides state-of-the-art hardware and software tools to ensure that you have everything you need to succeed in your role.
Work-Life Balance: The organization offers flexible work arrangements, including remote work options and flexible hours, to help you achieve a healthy work-life balance.

Work Schedule: Standard business hours, with flexibility for on-call rotations and maintenance windows.

📝 Enhancement Note: JPMorgan Chase offers a modern, collaborative work environment that fosters innovation and encourages teamwork. As a Site Reliability Engineer III, you'll have access to state-of-the-art tools and resources to help you succeed in your role.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 30-minute phone screen to assess your technical skills and cultural fit with the team.
On-Site Technical Interview: A 4-hour on-site interview consisting of a technical deep dive, system design exercise, and behavioral questions.
Final Interview: A final interview with the hiring manager to discuss your fit for the role and answer any remaining questions.

Portfolio Review Tips:

Demonstrate Your Impact: Highlight the specific improvements you've made to system reliability and performance in your previous roles.
Showcase Your Collaboration Skills: Emphasize your ability to work effectively with other team members to resolve complex problems and drive innovation.
Provide Technical Details: Be prepared to discuss the technical details of your projects, including the tools and technologies you used, and the challenges you faced along the way.

Technical Challenge Preparation:

Brush Up on Your Technical Skills: Review your knowledge of site reliability engineering principles, software engineering concepts, and relevant technologies.
Practice System Design Exercises: Familiarize yourself with common system design patterns and practice solving problems using a structured approach.
Prepare for Behavioral Questions: Reflect on your past experiences and be prepared to discuss your problem-solving approach, collaboration skills, and ability to drive innovation.

ATS Keywords:

Programming Languages: SQL, Java, Spring Boot, Python
Site Reliability Engineering: Observability, Monitoring, Alerting, Telemetry, Continuous Integration, Continuous Delivery
Infrastructure as Code: Terraform, Ansible, CloudFormation
Cloud Platforms: AWS, GCP, Azure
Containerization and Orchestration: Docker, Kubernetes, ECS
Networking: TCP/IP, DNS, Load Balancing, Firewalls
Soft Skills: Collaboration, Communication, Problem-Solving, Innovation, Leadership

📝 Enhancement Note: As a Site Reliability Engineer III, you'll need to demonstrate a strong background in software engineering and site reliability engineering, with a focus on collaboration, problem-solving, and driving innovation.

🛠 Technology Stack & Web Infrastructure

Programming Languages:

SQL
Java/Spring Boot
Python

Site Reliability Engineering Tools:

Observability: Grafana, Dynatrace, Prometheus, Datadog, Splunk
Continuous Integration and Continuous Delivery: Jenkins, GitLab, Terraform

Infrastructure as Code Tools:

Terraform
Ansible
CloudFormation

Cloud Platforms:

AWS
GCP
Azure

Containerization and Orchestration:

Docker
Kubernetes
ECS

Networking Tools:

TCP/IP
DNS
Load Balancing
Firewalls

📝 Enhancement Note: As a Site Reliability Engineer III, you'll need to be proficient in a variety of programming languages, site reliability engineering tools, and infrastructure as code tools to ensure the reliability and performance of critical systems at JPMorgan Chase.

👥 Team Culture & Values

Site Reliability Engineering Values:

Reliability: A relentless focus on ensuring the availability and reliability of critical systems.
Collaboration: Working effectively with other team members to drive innovation and resolve complex problems.
Continuous Improvement: A commitment to learning and improving, with a focus on driving technical innovation.
Customer Focus: A deep understanding of the needs of JPMorgan Chase's customers and a commitment to delivering exceptional experiences.

Collaboration Style:

Cross-Functional Collaboration: Site Reliability Engineers at JPMorgan Chase work closely with software engineering and infrastructure teams to ensure the reliability and performance of critical systems.
Code Review Culture: Regular code reviews are conducted to ensure code quality and collaboration among team members.
Knowledge Sharing: Site Reliability Engineers are encouraged to share their knowledge and expertise with other team members, fostering a culture of learning and continuous improvement.

📝 Enhancement Note: As a Site Reliability Engineer III at JPMorgan Chase, you'll be part of a collaborative, customer-focused team that values reliability, continuous improvement, and technical innovation.

⚡ Challenges & Growth Opportunities

Technical Challenges:

System Complexity: JPMorgan Chase's systems are complex and mission-critical, requiring a deep understanding of software engineering concepts and site reliability engineering principles to ensure their reliability and performance.
Scalability: As the organization grows, you'll need to ensure that your systems can scale to meet the demands of a global customer base.
Innovation: JPMorgan Chase is committed to driving technical innovation, and you'll be expected to stay up-to-date with the latest technologies and trends in site reliability engineering.

Learning & Development Opportunities:

Technical Training: JPMorgan Chase offers a wide range of technical training opportunities to help you develop your skills and advance your career.
Conferences and Events: The organization encourages its employees to attend industry conferences and events to stay up-to-date with the latest trends and best practices in site reliability engineering.
Mentorship: As a Site Reliability Engineer III, you'll have the opportunity to mentor junior team members and help them develop their skills and advance their careers.

📝 Enhancement Note: As a Site Reliability Engineer III at JPMorgan Chase, you'll face complex technical challenges and have ample opportunities for learning and growth, with a focus on driving innovation and improving system reliability.

💡 Interview Preparation

Technical Questions:

Site Reliability Engineering: Be prepared to discuss your experience with site reliability engineering principles, observability tools, and continuous integration and continuous delivery pipelines.
Software Engineering: Demonstrate your strong background in software engineering, with a focus on problem-solving, collaboration, and driving innovation.
System Design: Prepare for system design exercises that focus on scalability, availability, and reliability.

Company & Culture Questions:

JPMorgan Chase's Technology Stack: Familiarize yourself with JPMorgan Chase's technology stack, including programming languages, site reliability engineering tools, and infrastructure as code tools.
Collaboration and Teamwork: Be prepared to discuss your experience working effectively with other team members to drive innovation and resolve complex problems.
Customer Focus: Demonstrate your understanding of JPMorgan Chase's customers and your commitment to delivering exceptional experiences.

Portfolio Presentation Strategy:

Demonstrate Your Impact: Highlight the specific improvements you've made to system reliability and performance in your previous roles.
Showcase Your Collaboration Skills: Emphasize your ability to work effectively with other team members to resolve complex problems and drive innovation.
Provide Technical Details: Be prepared to discuss the technical details of your projects, including the tools and technologies you used, and the challenges you faced along the way.

📝 Enhancement Note: As a Site Reliability Engineer III, you'll need to demonstrate a strong background in software engineering and site reliability engineering, with a focus on collaboration, problem-solving, and driving innovation. Prepare for technical questions that focus on site reliability engineering principles, software engineering concepts, and system design exercises.

📌 Application Steps

To apply for this Site Reliability Engineer III position at JPMorgan Chase:

Submit Your Application: Click on the application link and submit your resume and portfolio.
Prepare for Technical Phone Screen: Brush up on your technical skills and be prepared to discuss your experience with site reliability engineering principles, software engineering concepts, and relevant technologies.
Research JPMorgan Chase: Familiarize yourself with the organization's technology stack, culture, and values to ensure a strong fit for the role.
Prepare for On-Site Technical Interview: Practice system design exercises, prepare for behavioral questions, and be ready to discuss your portfolio and technical skills in detail.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and site reliability engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer III