Site Reliability Engineer III at Chase- Candidate Experience page

📍 Job Overview

Job Title: Site Reliability Engineer III
Company: JPMorgan Chase
Location: Hyderabad, Telangana, India
Job Type: Full time
Category: DevOps Engineer
Date Posted: June 20, 2025
Experience Level: Mid-Senior level (2-5 years)

🚀 Role Summary

Key Responsibilities: Solve complex business problems, optimize applications and infrastructure, collaborate with teams to implement deployment approaches, and support site reliability engineering best practices.
Key Skills: Site Reliability Engineering, Python, Java/Spring Boot, .Net, Cloud, Artificial Intelligence, Android, Observability, Monitoring, Telemetry Collection, Continuous Integration, Continuous Delivery, Container Orchestration, Networking, Collaboration, Problem Solving.

📝 Enhancement Note: This role requires a strong background in site reliability engineering principles and a solid understanding of cloud infrastructure, programming languages, and observability tools. Candidates should be comfortable working in collaborative teams and have a proven track record of solving complex problems.

💻 Primary Responsibilities

Design and Implement Deployment Approaches: Collaborate with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines.
Design and Implement Availability, Reliability, Scalability, and Solutions: Collaborate with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications.
Implement Infrastructure, Configuration, and Network as Code: Implement infrastructure, configuration, and network as code for the applications and platforms in your remit.
Resolve Complex Problems: Collaborate with technical experts, key stakeholders, and team members to resolve complex problems.
Proactively Resolve Issues: Understand service level indicators and utilize service level objectives to proactively resolve issues before they impact customers.
Support Site Reliability Engineering Best Practices: Support the adoption of site reliability engineering best practices within your team.

📝 Enhancement Note: This role requires a strong understanding of site reliability engineering principles and the ability to apply them to real-world scenarios. Candidates should be comfortable working in a collaborative environment and have a proven track record of solving complex problems.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications or advanced degrees are a plus.

Experience: 3+ years of applied experience in software engineering concepts.

Required Skills:

Proficient in site reliability culture and principles.
Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net.
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.).
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
Experience with container and container orchestration such as ECS, Kubernetes, and Docker.
Experience with troubleshooting common networking technologies and issues.
Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision.

Preferred Skills:

Familiarity with financial services industry and relevant regulations.
Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or Azure Resource Manager.
Knowledge of Agile methodologies and DevOps practices.

📝 Enhancement Note: This role requires a strong background in software engineering concepts and site reliability engineering principles. Candidates should have experience with programming languages, observability tools, and containerization technologies. Familiarity with the financial services industry and relevant regulations is a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your understanding of site reliability engineering principles through case studies or projects that showcase your ability to optimize application and infrastructure performance.
Showcase your proficiency in programming languages and observability tools through code samples or project documentation.
Highlight your experience with containerization and networking technologies through relevant projects or certifications.

Technical Documentation:

Provide detailed documentation of your past projects, including architecture decisions, deployment processes, and performance metrics.
Include code comments and version control history to demonstrate your commitment to code quality and collaboration.
Showcase your understanding of service level indicators and objectives through relevant metrics and alerts.

📝 Enhancement Note: This role requires a strong portfolio that demonstrates your understanding of site reliability engineering principles and your ability to apply them to real-world scenarios. Candidates should provide detailed documentation of their past projects and showcase their proficiency in relevant tools and technologies.

💵 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Based on industry standards for a mid-senior level site reliability engineer in Hyderabad)

Benefits:

Competitive health and wellness benefits
Retirement savings plans
Employee stock purchase plan
Tuition assistance and professional development opportunities
Employee discounts on various products and services

Working Hours: 40 hours per week, with flexibility for deployment windows and maintenance.

📝 Enhancement Note: The salary range for this role is based on industry standards for a mid-senior level site reliability engineer in Hyderabad. Benefits are competitive and include health and wellness benefits, retirement savings plans, and professional development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (250,000+ employees)

Founded: 1799

Team Structure:

The site reliability engineering team is part of the Consumer and Community Banking - IPM Technology organization.
The team works collaboratively with other software engineers and stakeholders to design, develop, and maintain applications and platforms.
The team follows Agile methodologies and DevOps practices to ensure high-quality, reliable, and scalable solutions.

Development Methodology:

The team follows Agile methodologies, including Scrum and Kanban, to manage projects and deliver features.
The team uses continuous integration and continuous delivery (CI/CD) pipelines to automate deployment and testing processes.
The team follows infrastructure as code (IaC) principles to ensure consistent and version-controlled infrastructure.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase is a large financial services company with a strong focus on technology and innovation. The site reliability engineering team is part of the Consumer and Community Banking - IPM Technology organization and works collaboratively with other software engineers and stakeholders to design, develop, and maintain applications and platforms.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior level (2-5 years)

Reporting Structure: This role reports directly to the Site Reliability Engineering Manager.

Technical Impact: This role has a significant impact on the availability, reliability, and scalability of applications and platforms within the Consumer and Community Banking - IPM Technology organization. The role requires a strong understanding of site reliability engineering principles and the ability to apply them to real-world scenarios.

Growth Opportunities:

Technical Growth: This role provides opportunities to gain experience with new technologies and tools, as well as to deepen your understanding of site reliability engineering principles.
Leadership Growth: This role provides opportunities to mentor junior team members and to contribute to the development of site reliability engineering best practices within the team.
Career Progression: This role provides a pathway to more senior roles within the site reliability engineering team or to other technical leadership roles within the organization.

📝 Enhancement Note: This role provides significant opportunities for technical and leadership growth, as well as a pathway to more senior roles within the organization. Candidates should be comfortable working in a collaborative environment and have a strong desire to learn and grow.

🌐 Work Environment

Office Type: On-site (Hyderabad, Telangana, India)

Office Location(s): JPMorgan Chase Tower, Hyderabad

Workspace Context:

The Hyderabad office is a modern, collaborative workspace with state-of-the-art technology and amenities.
The site reliability engineering team works in an open-plan office with dedicated spaces for meetings and quiet work.
The team has access to multiple monitors, testing devices, and other tools necessary for their work.

Work Schedule: 40 hours per week, with flexibility for deployment windows and maintenance.

📝 Enhancement Note: The Hyderabad office is a modern, collaborative workspace with state-of-the-art technology and amenities. The site reliability engineering team works in an open-plan office with dedicated spaces for meetings and quiet work. The team has access to multiple monitors, testing devices, and other tools necessary for their work.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A 30-minute phone screen to assess your technical skills and cultural fit.
Technical Deep Dive: A 60-minute technical deep dive to assess your understanding of site reliability engineering principles and your ability to apply them to real-world scenarios.
Behavioral Interview: A 60-minute behavioral interview to assess your problem-solving skills, collaboration, and communication skills.
Final Interview: A 30-minute final interview with the hiring manager to discuss your career goals and fit within the team.

Portfolio Review Tips:

Highlight your understanding of site reliability engineering principles through case studies or projects that showcase your ability to optimize application and infrastructure performance.
Showcase your proficiency in programming languages and observability tools through code samples or project documentation.
Highlight your experience with containerization and networking technologies through relevant projects or certifications.

Technical Challenge Preparation:

Brush up on your understanding of site reliability engineering principles and your ability to apply them to real-world scenarios.
Familiarize yourself with the latest trends and best practices in observability, containerization, and networking technologies.
Prepare for behavioral interview questions that assess your problem-solving skills, collaboration, and communication skills.

ATS Keywords: (Organized by category)

Programming Languages: Python, Java, Spring Boot, .Net
Observability Tools: Grafana, Dynatrace, Prometheus, Datadog, Splunk
Containerization: ECS, Kubernetes, Docker
Networking: TCP/IP, DNS, HTTP, HTTPS, SSL/TLS
Collaboration: Agile, Scrum, Kanban, Git, JIRA
Problem Solving: Troubleshooting, Root Cause Analysis, Incident Management
Site Reliability Engineering: Availability, Reliability, Scalability, Service Level Objectives, Service Level Indicators

📝 Enhancement Note: The interview process for this role includes a phone screen, technical deep dive, behavioral interview, and final interview. Candidates should prepare for technical challenges that assess their understanding of site reliability engineering principles and their ability to apply them to real-world scenarios. Candidates should also be prepared to discuss their problem-solving skills, collaboration, and communication skills.

🛠 Technology Stack & Web Infrastructure

Programming Languages:

Python
Java/Spring Boot
.Net

Observability Tools:

Grafana
Dynatrace
Prometheus
Datadog
Splunk

Containerization:

ECS
Kubernetes
Docker

Networking:

TCP/IP
DNS
HTTP
HTTPS
SSL/TLS

Infrastructure as Code (IaC) Tools:

Terraform
CloudFormation
Azure Resource Manager

📝 Enhancement Note: This role requires proficiency in programming languages such as Python, Java/Spring Boot, and .Net. Candidates should also have experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk. Experience with containerization and networking technologies is also required.

👥 Team Culture & Values

Web Development Values:

Reliability: We strive to ensure that our applications and platforms are highly available, reliable, and scalable.
Collaboration: We work collaboratively with other software engineers and stakeholders to design, develop, and maintain applications and platforms.
Continuous Learning: We are committed to continuous learning and staying up-to-date with the latest trends and best practices in site reliability engineering.
Customer Focus: We prioritize the needs of our customers and ensure that our solutions meet their expectations.

Collaboration Style:

The site reliability engineering team follows Agile methodologies and DevOps practices to ensure high-quality, reliable, and scalable solutions.
The team works collaboratively with other software engineers and stakeholders to design, develop, and maintain applications and platforms.
The team has a strong culture of knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: The site reliability engineering team at JPMorgan Chase values reliability, collaboration, continuous learning, and customer focus. The team works collaboratively with other software engineers and stakeholders to design, develop, and maintain applications and platforms. The team has a strong culture of knowledge sharing, technical mentoring, and continuous learning.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Scalability: Design and implement solutions that can scale to meet the demands of a large and growing user base.
Availability: Ensure that applications and platforms are highly available and can withstand failures and outages.
Performance: Optimize applications and platforms for performance and ensure that they can handle high traffic and loads.
Security: Ensure that applications and platforms are secure and protected from threats and vulnerabilities.

Learning & Development Opportunities:

Technical Skills: Gain experience with new technologies and tools, as well as deepen your understanding of site reliability engineering principles.
Leadership Skills: Mentor junior team members and contribute to the development of site reliability engineering best practices within the team.
Career Progression: Pursue more senior roles within the site reliability engineering team or other technical leadership roles within the organization.

📝 Enhancement Note: This role presents significant technical challenges, including scalability, availability, performance, and security. Candidates should be comfortable working in a collaborative environment and have a strong desire to learn and grow. The role also provides opportunities for technical and leadership growth, as well as career progression.

💡 Interview Preparation

Technical Questions:

Site Reliability Engineering Principles: Describe a complex business problem that you have solved using site reliability engineering principles. Walk us through your approach and the outcome.
Observability: Explain how you have used observability tools to monitor and troubleshoot application and infrastructure issues. Provide specific examples and the results of your efforts.
Containerization: Describe your experience with containerization and container orchestration. How have you used these technologies to improve the availability, reliability, and scalability of applications and platforms?
Networking: Explain how you have troubleshot common networking technologies and issues. Provide specific examples and the results of your efforts.

Company & Culture Questions:

Agile Methodologies: Describe your experience with Agile methodologies, such as Scrum and Kanban. How have you used these methodologies to deliver high-quality, reliable, and scalable solutions?
Collaboration: Describe your experience working in a collaborative environment. How have you worked with other software engineers and stakeholders to design, develop, and maintain applications and platforms?
Customer Focus: Describe your approach to ensuring that your solutions meet the needs of your customers. How have you gathered and acted on customer feedback to improve your solutions?

Portfolio Presentation Strategy:

Case Studies: Prepare case studies that demonstrate your understanding of site reliability engineering principles and your ability to apply them to real-world scenarios.
Code Samples: Include code samples that showcase your proficiency in programming languages and observability tools.
Project Documentation: Provide detailed documentation of your past projects, including architecture decisions, deployment processes, and performance metrics.

📝 Enhancement Note: The interview process for this role includes technical questions that assess your understanding of site reliability engineering principles, observability, containerization, and networking technologies. Candidates should also be prepared to discuss their experience with Agile methodologies, collaboration, and customer focus. Candidates should prepare case studies, code samples, and project documentation to demonstrate their skills and experience.

📌 Application Steps

To apply for this Site Reliability Engineer III position at JPMorgan Chase:

Submit Your Application: Click the "Apply Now" button on the job posting and follow the instructions to submit your application.
Prepare Your Portfolio: Highlight your understanding of site reliability engineering principles through case studies or projects that showcase your ability to optimize application and infrastructure performance. Showcase your proficiency in programming languages and observability tools through code samples or project documentation. Highlight your experience with containerization and networking technologies through relevant projects or certifications.
Optimize Your Resume: Tailor your resume to highlight your relevant skills and experience for this role. Include specific examples of your experience with site reliability engineering principles, programming languages, observability tools, containerization, and networking technologies.
Prepare for Technical Challenges: Brush up on your understanding of site reliability engineering principles and your ability to apply them to real-world scenarios. Familiarize yourself with the latest trends and best practices in observability, containerization, and networking technologies. Prepare for behavioral interview questions that assess your problem-solving skills, collaboration, and communication skills.
Research the Company: Familiarize yourself with JPMorgan Chase's mission, values, and culture. Understand the role of the site reliability engineering team within the Consumer and Community Banking - IPM Technology organization and the company's broader technology strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and site reliability engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer III