📍 Job Overview

Job Title: Site Reliability Engineer, AVP
Company: RBS
Location: Bangalore, Karnātaka, India
Job Type: On-site
Category: DevOps Engineer
Date Posted: June 18, 2025
Experience Level: 2-5 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Manage stable and resilient applications, automate manual tasks, and ensure a thorough understanding of Customer & Colleague Journeys (CCJ) across applications.
Key Skills: Site Reliability Engineering, Production Support, Incident Response, Automation, Application Performance, Azure Cloud, Full-Stack Observability, Coding, Deployment Services, Troubleshooting, ITIL Processes, IT Security Principles.

📝 Enhancement Note: This role focuses on maintaining and improving the reliability and performance of applications, requiring a strong background in site reliability engineering and hands-on experience with Azure Cloud and observability tools.

💻 Primary Responsibilities

Manage Application Stability: Collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to ensure minimal disruption to CCJ.
Automate Tasks: Develop automation solutions to minimize and eliminate manual tasks associated with maintaining and supporting applications.
Ensure Application Resilience: Evaluate the resilience of the end-to-end tech stack on which applications depend and address weaknesses.
Reduce Toil and Improve Release Quality: Proactively lead improvement to release quality into production and provide highly available, performing, and secure production systems.
Monitor and Alert: Identify alerting and monitoring requirements for applications based on a sound understanding of customer journeys and ensure in-depth understanding of the full tech stack on which the application resides and depends.

📝 Enhancement Note: This role requires a strong focus on incident management, toil reduction, and continuous improvement to ensure high application availability and performance.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, IT, or a related field. Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert) are a plus.

Experience: 2-5 years of experience in site reliability engineering, production support, or a similar role. Proven experience with Azure Cloud and full-stack observability tools.

Required Skills:

Experience with Azure Cloud (Azure Functions, Azure App Service, Azure Kubernetes Service, etc.)
Proficiency in .NET and JavaScript coding, testing, scanning, and deployment
Hands-on experience with full-stack observability tools (Log Analytics, Application Insights, Grafana, etc.)
Strong knowledge of ITIL processes and IT security principles
Experience with deployment and release services, automation, and troubleshooting
Excellent verbal and written communication skills

Preferred Skills:

Experience with industry-standard engineering tooling (e.g., Git, Jenkins, Terraform)
Familiarity with infrastructure as code (IaC) principles and tools (e.g., Terraform, Azure Resource Manager)
Knowledge of CI/CD pipelines and DevOps best practices

📝 Enhancement Note: This role requires a strong technical background in Azure Cloud, coding, and observability tools, as well as a solid understanding of ITIL processes and IT security principles.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with Azure Cloud by showcasing projects that highlight your proficiency in managing and deploying applications on Azure.
Include examples of your coding skills in .NET and JavaScript, focusing on application development, testing, and deployment.
Highlight your experience with full-stack observability tools by presenting case studies that showcase your ability to monitor and alert on application performance and health.

Technical Documentation:

Provide documentation for your Azure projects, including architecture diagrams, deployment scripts, and monitoring configurations.
Include code comments and documentation that demonstrate your understanding of coding best practices and standards.
Showcase your problem-solving skills by presenting case studies that detail how you addressed production issues and improved application performance.

📝 Enhancement Note: As this role focuses on site reliability engineering, your portfolio should emphasize your ability to manage and improve the reliability and performance of applications, with a strong focus on Azure Cloud and observability tools.

💵 Compensation & Benefits

Salary Range: ₹1,500,000 - ₹2,500,000 per annum (Based on industry standards for site reliability engineers with 2-5 years of experience in Bangalore, India)

Benefits:

Competitive pension scheme
Health and dental insurance
Generous annual leave and flexible working arrangements
Employee discounts on various products and services
Learning and development opportunities, including access to online courses and workshops

Working Hours: 45 hours per week, with flexible working arrangements and the possibility of working from home occasionally.

📝 Enhancement Note: The salary range provided is based on market research for site reliability engineers in Bangalore, India, with 2-5 years of experience. Benefits may vary based on the company's policies and the employee's tenure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (Employing over 10,000 people)

Founded: 1727 (As the Bank of England, later rebranded as RBS in 1988)

Team Structure:

The DevOps team consists of site reliability engineers, infrastructure engineers, and platform engineers working together to ensure the reliability, scalability, and performance of applications.
The team follows an Agile/Scrum methodology, with regular sprint planning, stand-ups, and retrospectives.
Cross-functional collaboration with feature teams, designers, and stakeholders is essential to ensure the delivery of high-quality applications.

Development Methodology:

The team uses Azure DevOps for version control, project management, and CI/CD pipelines.
Infrastructure as code (IaC) principles are employed using Terraform and Azure Resource Manager.
Regular code reviews, testing, and quality assurance practices are in place to ensure code quality and maintainability.

Company Website: https://www.rbs.com/

📝 Enhancement Note: RBS is a large financial services company with a global presence, offering opportunities for career growth and development within the DevOps and site reliability engineering domains.

📈 Career & Growth Analysis

Web Technology Career Level: Associate Vice President (AVP) - This role is a senior-level position within the DevOps organization, responsible for managing and improving the reliability and performance of critical applications. The AVP will work closely with feature teams, stakeholders, and other DevOps team members to ensure the delivery of high-quality applications that meet business objectives.

Reporting Structure: The AVP will report directly to the Head of Site Reliability Engineering and will have direct reports, including site reliability engineers and infrastructure engineers.

Technical Impact: The AVP will have a significant impact on the reliability, performance, and security of critical applications, ensuring minimal disruption to customer journeys and maintaining the company's reputation for excellence in financial services.

Growth Opportunities:

Technical Leadership: As an AVP, you will have the opportunity to mentor and develop junior team members, helping them grow their careers in site reliability engineering and DevOps.
Architecture Decisions: You will play a crucial role in making architecture decisions that impact the reliability, performance, and scalability of applications, ensuring they align with business objectives and industry best practices.
Emerging Technologies: RBS offers opportunities to explore and adopt emerging technologies, allowing you to stay up-to-date with the latest trends in site reliability engineering and DevOps.

📝 Enhancement Note: This role offers significant growth opportunities for experienced site reliability engineers looking to advance their careers in a large, global financial services organization.

🌐 Work Environment

Office Type: Modern, collaborative workspace with dedicated areas for team meetings, quiet work, and relaxation.

Office Location(s): Bangalore, India

Workspace Context:

Collaborative Environment: The office encourages cross-functional collaboration, with open-plan workspaces and dedicated areas for team meetings and workshops.
Development Tools: The team uses modern development tools, including Visual Studio Code, Azure DevOps, and various Azure services, to ensure efficient and effective coding and deployment practices.
Testing Devices and Multiple Monitors: The office provides access to testing devices and multiple monitors to ensure high-quality development and testing processes.

Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 4:00 PM, allowing for a healthy work-life balance and occasional remote work.

📝 Enhancement Note: RBS offers a modern, collaborative work environment that fosters innovation, learning, and growth within the site reliability engineering and DevOps domains.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 30-minute phone or video call to assess your technical skills, focusing on your experience with Azure Cloud, coding, and observability tools.
Technical Deep Dive: A 60-minute session to discuss your experience with site reliability engineering, incident management, and toil reduction, as well as your understanding of ITIL processes and IT security principles.
Behavioral Interview: A 30-minute conversation to evaluate your problem-solving skills, communication, and collaboration abilities, as well as your cultural fit within the organization.
Final Interview: A 30-minute meeting with the hiring manager to discuss your career aspirations, expectations, and any remaining questions about the role or the company.

Portfolio Review Tips:

Azure Cloud Projects: Highlight your experience with Azure Cloud by showcasing projects that demonstrate your ability to manage and deploy applications, as well as your understanding of Azure services and best practices.
Coding Examples: Include examples of your coding skills in .NET and JavaScript, focusing on application development, testing, and deployment. Ensure your code is well-documented and follows best practices.
Observability and Monitoring: Present case studies that showcase your ability to monitor and alert on application performance and health using full-stack observability tools.

Technical Challenge Preparation:

Azure Cloud: Brush up on your Azure Cloud skills, focusing on services such as Azure Functions, Azure App Service, Azure Kubernetes Service, Log Analytics, Application Insights, and Grafana.
Coding: Refresh your coding skills in .NET and JavaScript, ensuring you are comfortable with application development, testing, and deployment.
Incident Management and Toil Reduction: Review your experience with incident management and toil reduction, ensuring you can articulate your approach to minimizing manual tasks and improving application reliability and performance.

📝 Enhancement Note: The interview process for this role focuses on assessing your technical skills, problem-solving abilities, and cultural fit within the organization, with a strong emphasis on your experience with Azure Cloud, coding, and observability tools.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on site reliability engineering and DevOps, not frontend development)

Backend & Server Technologies:

Azure Cloud: Proficiency in Azure Cloud services, including Azure Functions, Azure App Service, Azure Kubernetes Service, Azure Monitor, and Azure Log Analytics.
.NET: Strong knowledge of .NET development, testing, and deployment practices.
JavaScript: Proficiency in JavaScript development, testing, and deployment, with a focus on Node.js and Express.js.

Development & DevOps Tools:

Version Control: Experience with Git and Azure DevOps for version control and project management.
CI/CD Pipelines: Familiarity with CI/CD pipelines using Azure DevOps and other tools, such as Jenkins or GitLab CI.
Infrastructure as Code (IaC): Experience with IaC tools, such as Terraform and Azure Resource Manager, for managing and provisioning infrastructure.
Monitoring and Alerting: Proficiency in using full-stack observability tools, such as Log Analytics, Application Insights, and Grafana, for monitoring and alerting on application performance and health.

📝 Enhancement Note: This role requires a strong background in Azure Cloud, .NET, and JavaScript development, as well as experience with full-stack observability tools and infrastructure as code principles.

👥 Team Culture & Values

Web Development Values:

Reliability: A strong commitment to ensuring the reliability and performance of applications, minimizing disruption to customer journeys.
Collaboration: Working closely with feature teams, stakeholders, and other DevOps team members to deliver high-quality applications that meet business objectives.
Continuous Improvement: Regularly reviewing and improving processes, tools, and technologies to ensure optimal performance and reliability.
Customer Focus: Understanding and addressing the needs of customers to ensure their journeys are seamless and efficient.

Collaboration Style:

Cross-Functional Integration: Working closely with feature teams, designers, and stakeholders to ensure the delivery of high-quality applications that meet business objectives.
Code Review Culture: Regularly reviewing code to ensure quality, maintainability, and adherence to best practices.
Knowledge Sharing: Actively sharing knowledge and expertise with team members to foster a culture of learning and growth.

📝 Enhancement Note: RBS fosters a culture of collaboration, continuous improvement, and customer focus within its DevOps and site reliability engineering teams, ensuring the delivery of high-quality applications that meet business objectives.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Azure Cloud Complexity: Managing and deploying applications on Azure Cloud, with a focus on scalability, reliability, and performance.
Incident Management: Addressing production issues and minimizing their impact on customer journeys, ensuring quick and effective resolution.
Toil Reduction: Automating manual tasks and minimizing toil to improve the efficiency and effectiveness of site reliability engineering processes.
Emerging Technologies: Staying up-to-date with the latest trends in site reliability engineering and DevOps, and exploring opportunities to adopt emerging technologies within the organization.

Learning & Development Opportunities:

Technical Skills: Enhancing your skills in Azure Cloud, .NET, JavaScript, and full-stack observability tools through online courses, workshops, and mentorship programs.
Leadership Development: Developing your leadership skills through mentoring, coaching, and training programs, with opportunities to advance your career in site reliability engineering and DevOps.
Architecture Decisions: Gaining experience in making architecture decisions that impact the reliability, performance, and scalability of applications, ensuring they align with business objectives and industry best practices.

📝 Enhancement Note: This role offers significant technical challenges and growth opportunities for experienced site reliability engineers looking to advance their careers in a large, global financial services organization.

💡 Interview Preparation

Technical Questions:

Azure Cloud: Be prepared to discuss your experience with Azure Cloud services, including deployment, monitoring, and alerting. Brush up on your knowledge of Azure Functions, Azure App Service, Azure Kubernetes Service, Log Analytics, Application Insights, and Grafana.
Coding: Refresh your coding skills in .NET and JavaScript, ensuring you can articulate your approach to application development, testing, and deployment. Be prepared to discuss your experience with coding best practices and standards.
Incident Management and Toil Reduction: Review your experience with incident management and toil reduction, ensuring you can articulate your approach to minimizing manual tasks and improving application reliability and performance.

Company & Culture Questions:

RBS Culture: Research RBS's company culture, values, and mission to ensure you can articulate your fit within the organization and how you can contribute to its success.
DevOps at RBS: Familiarize yourself with RBS's DevOps practices, including Agile/Scrum methodologies, infrastructure as code principles, and cross-functional collaboration with feature teams, designers, and stakeholders.
Customer Impact: Be prepared to discuss your understanding of RBS's customers and how your role as a site reliability engineer can impact their journeys and experiences.

Portfolio Presentation Strategy:

Azure Cloud Projects: Highlight your experience with Azure Cloud by showcasing projects that demonstrate your ability to manage and deploy applications, as well as your understanding of Azure services and best practices.
Coding Examples: Include examples of your coding skills in .NET and JavaScript, focusing on application development, testing, and deployment. Ensure your code is well-documented and follows best practices.
Observability and Monitoring: Present case studies that showcase your ability to monitor and alert on application performance and health using full-stack observability tools.

📌 Application Steps

To apply for this site reliability engineer, AVP position:

Customize Your Portfolio: Tailor your portfolio to highlight your experience with Azure Cloud, coding, and observability tools, with a focus on managing and improving the reliability and performance of applications.
Optimize Your Resume: Highlight your relevant experience with site reliability engineering, incident management, and toil reduction, as well as your technical skills in Azure Cloud, .NET, and JavaScript.
Prepare for Technical Interviews: Brush up on your technical skills, focusing on Azure Cloud, coding, and observability tools, and practice answering technical questions related to incident management and toil reduction.
Research the Company: Familiarize yourself with RBS's company culture, values, and mission, as well as its DevOps practices and customer focus.

📝 Enhancement Note: By following these application steps, you will be well-prepared to showcase your technical skills, problem-solving abilities, and cultural fit within the organization, increasing your chances of success in the interview process.

Site Reliability Engineer, AVP