📍 Job Overview

Job Title: Site Reliability Engineer (Athens, Thessaloniki, Heraklion Crete)
Company: Vodafone
Location: Athens, Attikí, Greece
Job Type: Hybrid
Category: DevOps, Infrastructure
Date Posted: 2025-06-13
Experience Level: 5-10 years
Remote Status: On-site with hybrid options

🚀 Role Summary

Key Responsibilities: Ensure high reliability and uptime of Vodafone's data services, design and implement monitoring strategies, support incident management, and contribute to continuous improvement of service reliability.
Key Skills: Site Reliability Engineering, Data Infrastructure, Database Systems, Monitoring Tools, Incident Management, Automation, Cloud Solutions, Scripting, Problem Solving, Communication, Data Technologies, Capacity Planning, Performance Improvement, Mentoring, Collaboration, Root Cause Analysis.

📝 Enhancement Note: This role requires a strong background in data technologies and a solid understanding of SRE principles to ensure optimal performance and reliability of Vodafone's data services.

💻 Primary Responsibilities

Data Infrastructure Management: Design and implement robust monitoring strategies for data infrastructure, including database systems, data pipelines, and ETL processes.
Incident & Problem Management: Actively participate in incident and problem management for both data infrastructure and business-related incidents, focusing on root cause analysis and future-proofing solutions.
Cost Management: Manage operational costs (OPEX) for data-related services, covering aspects like capacity planning, database licensing, support, and other related expenses.
Collaboration & Mentoring: Collaborate closely with internal and external teams, mentor new SRE team members, and guide them on data-related aspects of SRE and best practices for reliability engineering.
Automation & Optimization: Lead automation initiatives to streamline data processing, reduce manual interventions, and increase business SLAs for data services. Ensure resilience, redundancy, and high availability for critical data services and workflows.
Design & Review: Oversee the successful transition of data solutions from development to production, ensuring compliance with SRE principles. Review the functional design of new data-centric deliverables, offering recommendations to optimize performance and reliability.

🎓 Skills & Qualifications

Education

Bachelor's degree in Computer Science, Engineering, or a related field

Experience

5+ years of experience in IT Operations, focusing on data technologies and platforms (e.g., AWS, GCP, Oracle, MySQL)

Required Skills

Technical Skills: Proficiency in CI/CD tools (e.g., Jenkins, GitOps), scripting (e.g., Python, Bash), and cloud-based data solutions. Expertise in monitoring tools like Prometheus, Grafana, ELK, and experience with containerization and Kubernetes. Strong skills in automation (e.g., Ansible, Terraform) and database management (Oracle PL/SQL, large-scale databases).
Soft Skills: Analytical mindset, strong problem-solving skills, and excellent communication abilities in Greek and English.

Preferred Skills

Experience with data pipelines and ETL processes
Familiarity with data warehousing and big data technologies
Knowledge of ITIL and Agile methodologies

📝 Enhancement Note: While the required skills list is comprehensive, candidates with a strong background in data technologies and a willingness to learn and adapt will find this role an excellent fit for career growth.

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Showcase your experience in data infrastructure management, incident management, and automation projects. Highlight your ability to optimize performance, improve reliability, and manage costs in data-centric environments.
Technical Documentation: Demonstrate your understanding of SRE principles by providing case studies or project documentation that showcases your approach to monitoring, incident management, and automation. Include any relevant metrics or data that illustrate the impact of your work on service reliability and performance.

📝 Enhancement Note: As this role involves managing data services, candidates should focus on demonstrating their ability to work with data technologies, optimize performance, and ensure high availability.

💵 Compensation & Benefits

Salary Range: €45,000 - €65,000 per year (based on experience and local market conditions)

Benefits:

Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Special employee offers and discounts

Working Hours: Full-time position with flexible working hours and the option to work remotely up to 20 days per year.

📝 Enhancement Note: The salary range provided is an estimate based on market research and local salary standards for SRE roles in the Athens area. The final salary offer will depend on the candidate's experience and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications, with a strong focus on data services and infrastructure.

Company Size: Large, global organization with a significant presence in Greece.

Founded: 1992 (as Vodafone Greece)

Team Structure:

The SRE team is responsible for ensuring the reliability and performance of Vodafone's data services.
The team works closely with data engineers, data platform teams, and other internal and external stakeholders to drive alignment on data service performance and reliability.
The team is expected to grow, providing opportunities for mentoring and leadership development.

Development Methodology:

Vodafone follows Agile methodologies for software development and IT operations.
The company emphasizes continuous improvement, collaboration, and cross-functional teamwork.
Vodafone uses tools like Jira, Confluence, and Bitbucket for project management, documentation, and version control.

Company Website: https://www.vodafone.gr/

📝 Enhancement Note: Vodafone's company culture emphasizes innovation, collaboration, and a customer-centric approach. The SRE team plays a crucial role in ensuring the reliability and performance of Vodafone's data services, which are essential for the company's success in the competitive telecommunications market.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for experienced SRE professionals looking to advance their careers in data infrastructure management, incident management, and automation. The role offers opportunities for mentoring, leadership development, and technical specialization in data technologies.

Reporting Structure: The SRE team reports directly to the Head of SRE, who is responsible for driving the team's strategy and ensuring the reliability and performance of Vodafone's data services.

Technical Impact: The SRE team has a significant impact on Vodafone's data services, ensuring high availability, optimizing performance, and managing costs. The team works closely with other departments to drive alignment on data service performance and reliability, contributing to the company's overall success.

Growth Opportunities:

Technical Growth: Develop your expertise in data technologies, monitoring tools, and automation. Stay up-to-date with emerging trends and best practices in SRE.
Leadership Development: Mentor new SRE team members and contribute to the team's growth and success. Develop your leadership skills by driving automation initiatives and collaborating with cross-functional teams.
Career Progression: As the SRE team grows, there will be opportunities for career progression into senior roles, such as Senior SRE or Technical Lead.

📝 Enhancement Note: This role offers excellent opportunities for career growth and development in the field of SRE, with a focus on data infrastructure management, incident management, and automation.

🌐 Work Environment

Office Type: Vodafone's offices are modern, collaborative workspaces designed to facilitate teamwork and innovation. The company offers a hybrid work arrangement, allowing employees to balance remote work and on-site collaboration.

Office Location(s): Vodafone has offices in Athens, Thessaloniki, and Heraklion Crete. The specific office location for this role is Athens.

Workspace Context:

Collaboration: The SRE team works closely with other departments, such as data engineering, data platform teams, and IT operations. Collaboration is key to ensuring the reliability and performance of Vodafone's data services.
Tools & Equipment: Vodafone provides remote work equipment to help employees create a comfortable, ergonomic workspace at home. The company also offers access to learning resources and trainings to support professional development.
Work-Life Balance: Vodafone offers a hybrid work arrangement, allowing employees to balance remote work and on-site collaboration. The company also provides extra days off, such as Vodafone Day, Family Day, and Volunteering Day, to support work-life balance.

Work Schedule: Full-time position with flexible working hours and the option to work remotely up to 20 days per year. The work schedule may vary depending on the specific needs of the data services and infrastructure.

📝 Enhancement Note: Vodafone's hybrid work arrangement offers employees the flexibility to balance remote work and on-site collaboration, promoting a healthy work-life balance and supporting professional development.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a technical phone screen to discuss your experience, qualifications, and career goals.
On-site Interview: Attend an on-site interview at Vodafone's Athens office to meet the hiring manager and other team members. This interview will focus on your technical skills, cultural fit, and alignment with Vodafone's values.
Final Decision: Vodafone will make a final decision based on the interviews and assessments.

Portfolio Review Tips:

Highlight your experience in data infrastructure management, incident management, and automation projects.
Include case studies or project documentation that showcases your approach to monitoring, incident management, and automation.
Demonstrate your understanding of SRE principles and your ability to optimize performance, improve reliability, and manage costs in data-centric environments.

Technical Challenge Preparation:

Brush up on your knowledge of data technologies, monitoring tools, and automation techniques.
Familiarize yourself with Vodafone's products and services, and be prepared to discuss how your skills and experience align with the company's needs.
Practice explaining technical concepts and solutions clearly and concisely.

ATS Keywords: [See the comprehensive list of ATS keywords below]

📝 Enhancement Note: Vodafone's interview process is designed to evaluate candidates' technical skills, cultural fit, and alignment with the company's values. The process includes online assessments, technical phone screens, and on-site interviews to ensure a thorough evaluation of each candidate's qualifications and potential.

🛠 Technology Stack & Web Infrastructure

Backend & Server Technologies:

Database Systems: Oracle, MySQL
Cloud Platforms: AWS, GCP
Containerization: Kubernetes
Monitoring Tools: Prometheus, Grafana, ELK stack
Automation Tools: Ansible, Terraform
CI/CD Tools: Jenkins, GitOps
Scripting Languages: Python, Bash

Frontend Technologies: [Not applicable for this role]

Development & DevOps Tools:

Version Control: Git
Project Management: Jira, Confluence
Code Review: Bitbucket
Infrastructure as Code (IaC): Terraform
Configuration Management: Ansible
Container Orchestration: Kubernetes

📝 Enhancement Note: Vodafone's technology stack is designed to support the reliability, performance, and scalability of the company's data services and infrastructure. The SRE team works closely with other departments to ensure that the technology stack meets the company's needs and aligns with best practices in SRE.

👥 Team Culture & Values

Web Development Values:

Innovation: Vodafone encourages its employees to think creatively and challenge the status quo to drive innovation in data services and infrastructure.
Collaboration: The company fosters a culture of collaboration and teamwork, with a strong focus on cross-functional collaboration between departments.
Customer-centric: Vodafone prioritizes the needs of its customers, ensuring that its data services and infrastructure meet their expectations and requirements.
Performance-driven: The company emphasizes continuous improvement, with a strong focus on optimizing performance and driving results.

Collaboration Style:

Cross-functional Integration: The SRE team works closely with other departments, such as data engineering, data platform teams, and IT operations, to drive alignment on data service performance and reliability.
Code Review Culture: Vodafone encourages a culture of code review and peer programming to ensure high-quality standards and knowledge sharing.
Knowledge Sharing: The company promotes a culture of knowledge sharing and continuous learning, with regular training and development opportunities.

📝 Enhancement Note: Vodafone's culture is characterized by innovation, collaboration, and a customer-centric approach. The SRE team plays a crucial role in driving the company's success by ensuring the reliability, performance, and scalability of its data services and infrastructure.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Data Infrastructure Optimization: Design and implement optimization strategies for data infrastructure, including database systems, data pipelines, and ETL processes.
Monitoring & Alerting: Define monitoring requirements and implement alerting mechanisms for data services and infrastructure, using tools such as Prometheus, Grafana, and ELK stack.
Incident & Problem Management: Participate actively in incident and problem management for both data infrastructure and business-related incidents, focusing on root cause analysis and future-proofing solutions.
Cost Management: Manage operational costs (OPEX) for data-related services, covering aspects like capacity planning, database licensing, support, and other related expenses.

Learning & Development Opportunities:

Technical Skill Development: Develop your expertise in data technologies, monitoring tools, and automation. Stay up-to-date with emerging trends and best practices in SRE.
Career Progression: As the SRE team grows, there will be opportunities for career progression into senior roles, such as Senior SRE or Technical Lead.
Leadership Development: Mentor new SRE team members and contribute to the team's growth and success. Develop your leadership skills by driving automation initiatives and collaborating with cross-functional teams.

📝 Enhancement Note: This role offers numerous technical challenges and growth opportunities for experienced SRE professionals looking to advance their careers in data infrastructure management, incident management, and automation.

💡 Interview Preparation

Technical Questions:

Data Infrastructure: Describe your experience with data infrastructure management, including database systems, data pipelines, and ETL processes. How have you optimized performance and ensured high availability in data-centric environments?
Monitoring & Alerting: Explain your approach to defining monitoring requirements and implementing alerting mechanisms for data services and infrastructure. How do you ensure that alerts are relevant and actionable, minimizing false positives and negatives?
Incident & Problem Management: Discuss your experience with incident and problem management for data infrastructure and business-related incidents. How do you approach root cause analysis and future-proofing solutions?
Cost Management: Describe your experience with managing operational costs (OPEX) for data-related services. How do you ensure that costs are optimized without compromising performance and reliability?

Company & Culture Questions:

Company Culture: How do you align with Vodafone's values and culture, particularly in terms of innovation, collaboration, and a customer-centric approach?
Team Dynamics: Describe your experience working in a team environment, particularly in cross-functional teams with data engineers, data platform teams, and IT operations. How do you contribute to a positive and productive team culture?
Adaptability: How do you approach change and adaptability in a fast-paced, dynamic work environment like Vodafone?

Portfolio Presentation Strategy:

Data Infrastructure Projects: Highlight your experience with data infrastructure management, incident management, and automation projects. Include case studies or project documentation that showcases your approach to monitoring, incident management, and automation.
Technical Deep Dive: Prepare a technical deep dive into a specific data infrastructure project, demonstrating your expertise in data technologies, monitoring tools, and automation.
Problem-Solving Approach: Be prepared to discuss your problem-solving approach and how you apply it to data infrastructure management, incident management, and automation.

📝 Enhancement Note: Vodafone's interview process is designed to evaluate candidates' technical skills, cultural fit, and alignment with the company's values. The process includes technical questions, company and culture questions, and a portfolio presentation to ensure a comprehensive evaluation of each candidate's qualifications and potential.

📌 Application Steps

To apply for this Site Reliability Engineer position at Vodafone:

Submit Your Application: Click the "Apply Now" button on the job listing to submit your application through the Workable application portal.
Prepare Your Portfolio: Highlight your experience in data infrastructure management, incident management, and automation projects. Include case studies or project documentation that showcases your approach to monitoring, incident management, and automation.
Tailor Your Resume: Customize your resume to emphasize your relevant skills and experience in data technologies, monitoring tools, and automation. Include any relevant keywords from the ATS keywords list below.
Research Vodafone: Familiarize yourself with Vodafone's products, services, and company culture. Prepare thoughtful questions to ask during the interview process, demonstrating your interest in the role and the company.
Prepare for Technical Interviews: Brush up on your knowledge of data technologies, monitoring tools, and automation techniques. Practice explaining technical concepts and solutions clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

📌 ATS Keywords

Programming Languages

Python
Bash
SQL
PL/SQL

Web Frameworks & Libraries

[Not applicable for this role]

Server Technologies

Oracle
MySQL
AWS
GCP

Databases

Oracle
MySQL
PostgreSQL
MongoDB

Tools

Jenkins
GitOps
Ansible
Terraform
Prometheus
Grafana
ELK stack
Kubernetes
Docker
Jira
Confluence
Bitbucket

Methodologies

Agile
ITIL
DevOps
SRE

Soft Skills

Problem-solving
Communication
Collaboration
Leadership
Mentoring
Adaptability
Innovation
Customer-centric

Industry Terms

Site Reliability Engineering
Data Infrastructure
Database Systems
Monitoring Tools
Incident Management
Automation
Cloud Solutions
Data Technologies
Capacity Planning
Performance Improvement
Mentoring
Collaboration
Root Cause Analysis
Cost Management
Hybrid Work
Remote Work
On-site Work
Technical Interview
Portfolio Review
Technical Challenge
ATS
Web Development
Server Administration
Infrastructure
DevOps
SRE
Data Technologies
Data Infrastructure
Data Services
Data Pipelines
ETL Processes
Monitoring
Alerting
Incident Management
Problem Management
Cost Management
Technical Deep Dive
Portfolio Presentation
Technical Interview Questions
Company & Culture Questions
Application Steps
ATS Keywords

This comprehensive list of ATS keywords is designed to help web development and server administration candidates optimize their resumes and applications for this Site Reliability Engineer role at Vodafone. By strategically placing these keywords throughout their application materials, candidates can increase their visibility to the company's Applicant Tracking System and improve their chances of being selected for an interview.

Site Reliability Engineer (Athens, Thessaloniki, Heraklion Crete)