📍 Job Overview

Job Title: Site Reliability Engineer
Company: Unison Consulting Pte Ltd
Location: Kuala Lumpur, Kuala Lumpur, Malaysia
Job Type: Full-Time
Category: DevOps & Site Reliability Engineering
Date Posted: July 30, 2025

🚀 Role Summary

Key Responsibilities: Design and implement resilient system architectures, automate operational processes, define and track SLOs/SLIs, conduct post-mortem analyses, and collaborate with development and operations teams to establish best practices in system reliability and incident management.
Key Skills: Proficiency in programming languages (Python, Golang, Java), strong understanding of SRE principles, experience with cloud environments, Linux system administration, and excellent problem-solving abilities.

💻 Primary Responsibilities

🔧 System Architecture & Design

Design and implement resilient system architectures that support high availability and scalability.
Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.

📝 Enhancement Note: This role requires a deep understanding of system architecture and design principles to ensure the reliability and scalability of systems.

🤖 Automation & Tool Development

Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.

📝 Enhancement Note: Proficiency in scripting or automation for system administration tasks is preferred to excel in this role.

📈 SLOs & SLIs

Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.

📝 Enhancement Note: A solid understanding of SLOs and SLIs is crucial for measuring and maintaining the reliability and performance of systems.

🛠 Troubleshooting & Incident Management

Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.

📝 Enhancement Note: Strong troubleshooting skills and a proactive approach to operational challenges are essential for success in this role.

🤝 Collaboration & Best Practices

Collaborate with development and operations teams to establish best practices in system reliability and incident management.
Maintain high standards of service delivery by ensuring issues are resolved within the stipulated Service Level Agreements (SLAs).

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 2-5 years of experience in Site Reliability Engineering, DevOps, or a similar role.

Required Skills:

Proficiency in programming languages such as Python, Golang, Java, or similar, focusing on operational efficiency.
Demonstrated experience in system architecture and design, prioritizing reliability and scalability.
Strong understanding of SRE principles, including SLOs, SLIs, toil reduction, and incident post-mortems.
Experience with cloud environments (e.g., AWS, Azure, Google Cloud) and their operational management.
Strong expertise in Linux system administration.
Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
Familiarity with networking concepts and effective troubleshooting techniques.
Excellent problem-solving abilities and a proactive approach to operational challenges.
Ability to work independently while effectively collaborating within a team environment.

Preferred Skills:

Familiarity with monitoring tools and performance optimization techniques.
Experience in scripting or automation for system administration tasks.
Knowledge of networking concepts and troubleshooting methodologies.
Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your ability to design and implement resilient system architectures with case studies or projects showcasing high availability and scalability.
Showcase your automation skills with examples of tools and scripts developed to enhance operational efficiency.
Highlight your experience in defining, tracking, and analyzing SLOs and SLIs with relevant metrics and graphs.
Include examples of post-mortem analyses conducted following incidents, demonstrating your problem-solving skills and continuous improvement approach.

Technical Documentation:

Provide documentation of processes and incident responses, demonstrating your ability to maintain detailed and organized records.
Include examples of code quality, commenting, and documentation standards in your portfolio.
Showcase your version control, deployment processes, and server configuration skills with relevant examples.

💵 Compensation & Benefits

Salary Range: The estimated salary range for this role in Kuala Lumpur, Malaysia is MYR 8,000 - 12,000 per month, based on experience and market standards for Site Reliability Engineers.

Benefits:

Competitive salary package
Medical and dental insurance
Retirement benefits
Employee referral program
Professional development opportunities

Working Hours: Full-time position with standard working hours, including flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on market research and regional adjustments for Site Reliability Engineers in Kuala Lumpur, Malaysia.

🎯 Team & Company Context

🏢 Company Culture

Industry: Unison Consulting Pte Ltd operates in the technology and consulting industry, focusing on delivering innovative solutions to clients across various sectors. This role will play a crucial part in ensuring the reliability and performance of the company's technology infrastructure.

Company Size: Unison Consulting Pte Ltd is a mid-sized company, providing an ideal environment for growth and collaboration. This size allows for a more agile and flexible work environment, enabling employees to make a significant impact on the company's success.

Founded: Unison Consulting Pte Ltd was founded in 2010, with a strong commitment to delivering high-quality technology solutions and exceptional customer service.

Team Structure:

The Site Reliability Engineering team works closely with development and operations teams to ensure the reliability and performance of the company's technology infrastructure.
The team consists of experienced Site Reliability Engineers, DevOps engineers, and system administrators, collaborating to establish best practices and incident management processes.
The team follows an Agile/Scrum development methodology, with regular sprint planning, code reviews, and quality assurance practices.

Development Methodology:

Agile/Scrum methodologies are employed for sprint planning, code reviews, and quality assurance practices.
CI/CD pipelines and automated deployment strategies are used to ensure efficient and reliable software delivery.
Server management and monitoring tools are employed to maintain high standards of service delivery and resolve issues within stipulated Service Level Agreements (SLAs).

Company Website: Unison Consulting Pte Ltd

📝 Enhancement Note: Unison Consulting Pte Ltd's focus on delivering high-quality technology solutions and exceptional customer service creates an environment that values technical excellence and continuous improvement.

📈 Career & Growth Analysis

Web Technology Career Level: This Site Reliability Engineer role is at the intermediate to senior level, with a focus on designing and implementing resilient system architectures, automating operational processes, and defining and tracking SLOs and SLIs. The role requires a strong understanding of SRE principles and experience with cloud environments, Linux system administration, and troubleshooting application support issues.

Reporting Structure: This role reports directly to the Head of Site Reliability Engineering, working closely with development and operations teams to establish best practices in system reliability and incident management.

Technical Impact: The Site Reliability Engineer plays a crucial role in ensuring the reliability and performance of the company's technology infrastructure. This includes designing and implementing resilient system architectures, automating operational processes, and defining and tracking SLOs and SLIs. The role also involves conducting thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.

Growth Opportunities:

Technical Growth: Expand your expertise in system architecture, cloud environments, and SRE principles by working on diverse projects and collaborating with experienced team members.
Leadership Growth: Develop your leadership skills by mentoring junior team members, driving best practices, and contributing to incident management processes.
Architecture Decision-Making: Gain experience in making critical architecture decisions that impact the reliability and performance of the company's technology infrastructure.

📝 Enhancement Note: This role offers significant growth opportunities for technical and leadership development, with a focus on expanding expertise in system architecture, cloud environments, and SRE principles.

🌐 Work Environment

Office Type: Unison Consulting Pte Ltd operates a modern and collaborative office environment, fostering open communication and knowledge sharing among team members.

Office Location(s): Kuala Lumpur, Malaysia

Workspace Context:

Collaborative Workspace: The office features open-plan workspaces that encourage collaboration and communication among team members.
Development Tools: The company provides access to multiple monitors, testing devices, and development tools to ensure optimal productivity.
Cross-Functional Collaboration: The office layout facilitates interaction with other departments, such as design, marketing, and business teams, promoting cross-functional collaboration.

Work Schedule: Full-time position with standard working hours, including flexibility for deployment windows, maintenance, and project deadlines. The company offers a hybrid work arrangement, with the option to work remotely for up to two days per week.

📝 Enhancement Note: Unison Consulting Pte Ltd's modern and collaborative office environment, along with its hybrid work arrangement, creates an ideal workspace for Site Reliability Engineers seeking a balance between collaboration and remote work.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment (60 minutes): A hands-on technical assessment focusing on system architecture, troubleshooting, and problem-solving skills. Candidates will be required to design and implement a simple system architecture, troubleshoot application support issues, and explain their thought process and approach.
Cultural Fit Interview (30 minutes): A conversation with the hiring manager to assess cultural fit, communication skills, and problem-solving abilities. Candidates should be prepared to discuss their approach to incident management, collaboration, and continuous improvement.
Final Decision: The hiring manager will make a final decision based on the candidate's technical skills, cultural fit, and alignment with the company's values and goals.

Portfolio Review Tips:

Highlight your ability to design and implement resilient system architectures with case studies or projects showcasing high availability and scalability.
Include examples of automation tools and scripts developed to enhance operational efficiency.
Demonstrate your experience in defining, tracking, and analyzing SLOs and SLIs with relevant metrics and graphs.
Showcase your problem-solving skills and continuous improvement approach with examples of post-mortem analyses conducted following incidents.

Technical Challenge Preparation:

Brush up on your system architecture and design skills, focusing on reliability and scalability.
Familiarize yourself with cloud environments, Linux system administration, and troubleshooting application support issues.
Prepare for hands-on technical assessments by practicing system architecture design, troubleshooting, and problem-solving exercises.

ATS Keywords: See the comprehensive list of ATS keywords at the end of this document, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms.

📝 Enhancement Note: Unison Consulting Pte Ltd's interview process focuses on assessing candidates' technical skills, cultural fit, and alignment with the company's values and goals. Candidates should be prepared to demonstrate their system architecture, troubleshooting, and problem-solving skills, as well as their ability to collaborate and drive continuous improvement.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)

Server Technologies:

Linux (Ubuntu, CentOS)
Docker
Kubernetes
Virtual Machines

Monitoring & Logging Tools:

Prometheus
Grafana
ELK Stack (Elasticsearch, Logstash, Kibana)
Datadog

Configuration Management & Automation Tools:

Ansible
Puppet
Chef
Terraform

Version Control Systems:

Git
GitHub
GitLab

Programming Languages:

Python
Golang
Java
Bash

Databases:

PostgreSQL
MySQL
MongoDB
Redis

Caching:

Redis
Memcached

Load Balancing:

HAProxy
Nginx
AWS ELB
Azure Load Balancer
GCP Load Balancing

Content Delivery Network (CDN):

Cloudflare
AWS CloudFront
Azure CDN
Google Cloud CDN

📝 Enhancement Note: Unison Consulting Pte Ltd's technology stack includes a mix of cloud platforms, server technologies, monitoring and logging tools, configuration management and automation tools, version control systems, programming languages, databases, caching, load balancing, and CDN services. Candidates should have hands-on experience with a significant portion of these technologies to excel in this role.

👥 Team Culture & Values

Web Development Values:

User-Centric Design: Prioritize user experience and accessibility in system architecture and design decisions.
Performance Optimization: Focus on optimizing system performance and minimizing latency to ensure a seamless user experience.
Resilience & Scalability: Design systems that can handle increased traffic and maintain high availability, even under challenging conditions.
Continuous Improvement: Regularly review and update system architecture and design to incorporate feedback, address performance bottlenecks, and adopt emerging technologies.

Collaboration Style:

Cross-Functional Integration: Collaborate with development, design, marketing, and business teams to ensure system architecture and design align with user needs and business goals.
Code Review Culture: Foster a culture of peer review and knowledge sharing to improve the quality and maintainability of system architecture and design.
Peer Programming: Encourage pair programming and collaborative problem-solving to drive continuous learning and improvement.

📝 Enhancement Note: Unison Consulting Pte Ltd's web development values emphasize user-centric design, performance optimization, resilience, scalability, and continuous improvement. The company fosters a collaborative culture that encourages cross-functional integration, code review, and peer programming.

⚡ Challenges & Growth Opportunities

Technical Challenges:

System Architecture Design: Design and implement resilient system architectures that support high availability and scalability, while minimizing latency and optimizing performance.
Cloud Migration & Management: Migrate and manage applications and services across multiple cloud platforms, ensuring consistency, reliability, and performance.
Incident Management: Develop and refine incident management processes to minimize downtime, reduce response times, and drive continuous improvement.
Performance Optimization: Identify and address performance bottlenecks across systems, optimizing resource utilization and minimizing latency.

Learning & Development Opportunities:

Technical Skill Development: Expand your expertise in system architecture, cloud environments, and SRE principles through hands-on projects, workshops, and online courses.
Conference Attendance: Attend industry conferences and events to stay up-to-date with emerging technologies, best practices, and networking opportunities.
Mentorship & Leadership Development: Participate in mentorship programs and leadership development initiatives to enhance your technical and interpersonal skills.

📝 Enhancement Note: Unison Consulting Pte Ltd offers technical challenges and learning opportunities that focus on system architecture design, cloud migration and management, incident management, and performance optimization. Candidates should be prepared to tackle these challenges and embrace continuous learning and improvement.

💡 Interview Preparation

Technical Questions:

System Architecture Design (45 minutes): Describe your approach to designing a resilient system architecture that supports high availability and scalability. Walk the interviewer through your thought process, considering factors such as user needs, performance optimization, and cost-efficiency.
Troubleshooting & Problem-Solving (30 minutes): Present a real-world scenario involving a complex system architecture issue and guide the interviewer through your troubleshooting process. Explain your approach to identifying the root cause, implementing a solution, and preventing similar issues in the future.
Incident Management (15 minutes): Discuss your experience with incident management, including your approach to minimizing downtime, reducing response times, and driving continuous improvement. Provide examples of incident management processes you've developed or refined in previous roles.

Company & Culture Questions:

Company Culture (15 minutes): Describe what you value in a company culture and how you've seen these values reflected in your previous work environments. Explain how you believe your values align with Unison Consulting Pte Ltd's culture.
Team Collaboration (10 minutes): Describe your experience working in a collaborative team environment and how you've contributed to cross-functional projects or initiatives. Explain how you believe your collaborative skills would contribute to Unison Consulting Pte Ltd's team dynamics.
User Experience Impact (10 minutes): Discuss your approach to designing and implementing system architectures that prioritize user experience and accessibility. Provide examples of user experience considerations you've incorporated into your previous projects.

Portfolio Presentation Strategy:

System Architecture Case Studies (20 minutes): Present case studies or projects showcasing your ability to design and implement resilient system architectures that support high availability and scalability. Highlight your consideration of user needs, performance optimization, and cost-efficiency in your design decisions.
Troubleshooting & Problem-Solving Demonstrations (15 minutes): Demonstrate your troubleshooting and problem-solving skills by walking the interviewer through a real-world scenario involving a complex system architecture issue. Explain your approach to identifying the root cause, implementing a solution, and preventing similar issues in the future.
Incident Management Process Documentation (10 minutes): Present documentation or examples of incident management processes you've developed or refined in previous roles. Explain your approach to minimizing downtime, reducing response times, and driving continuous improvement.

📝 Enhancement Note: Unison Consulting Pte Ltd's interview process focuses on assessing candidates' technical skills, cultural fit, and alignment with the company's values and goals. Candidates should be prepared to demonstrate their system architecture design, troubleshooting, and problem-solving skills, as well as their ability to collaborate and drive continuous improvement.

📌 Application Steps

To apply for this Site Reliability Engineer position at Unison Consulting Pte Ltd:

Review the Job Description: Carefully read the entire job description to ensure you understand the role's requirements, responsibilities, and qualifications.
Tailor Your Resume: Highlight your relevant experience, skills, and accomplishments that align with the role's requirements. Include specific examples of your system architecture design, troubleshooting, and problem-solving skills, as well as your experience with cloud environments, Linux system administration, and incident management.
Prepare Your Portfolio: Showcase your ability to design and implement resilient system architectures, automate operational processes, define and track SLOs and SLIs, and conduct post-mortem analyses. Include examples of your problem-solving skills, continuous improvement approach, and collaboration with development and operations teams.
Research the Company: Familiarize yourself with Unison Consulting Pte Ltd's mission, values, and culture. Understand the company's focus on delivering high-quality technology solutions and exceptional customer service, and consider how your skills and experience align with these priorities.
Practice Technical Interview Questions: Brush up on your system architecture design, troubleshooting, and problem-solving skills, and practice answering technical interview questions based on the scenarios and challenges presented in this job description.
Prepare for the Interview: Plan your outfit, commute (if applicable), and arrive early to ensure a smooth and confident interview experience. Bring any necessary documentation, such as your resume, portfolio, and references.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with Unison Consulting Pte Ltd before making application decisions.

📊 ATS Keywords