📍 Job Overview

• Job Title: Site Reliability Engineer
• Company: Reed Technology
• Location: Cape Town, South Africa
• Job Type: On-site
• Category: DevOps Engineer, Site Reliability Engineer
• Date Posted: 2025-07-24
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Key Web Technology Aspects:
  • Manage and improve AWS cloud infrastructure
  • Build and optimize CI/CD pipelines
  • Ensure high availability, performance, and security of systems
  • Collaborate with cross-functional teams to drive reliability and scalability

💻 Primary Responsibilities

• Web Technology Responsibilities:
  • Cloud Infrastructure Management (70%): Manage AWS cloud resources, ensuring high availability, scalability, and security. Utilize services such as EC2, Lambda, DynamoDB, Aurora RDS PostgreSQL, and AWS OpenSearch.
  • CI/CD Pipeline Development (20%): Build, maintain, and optimize CI/CD pipelines to automate deployment processes and ensure efficient release management.
  • Collaboration and Knowledge Sharing (10%): Work closely with development, operations, and leadership teams to drive reliability and scalability. Proactively communicate and share knowledge to improve overall system reliability.

🎓 Skills & Qualifications

Education: Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering, or a related field.

Experience: A minimum of 5 years of experience in a software/technology environment, with at least 2 years in a DevOps or SRE role.

Required Skills:

• AWS Expertise (80%): Proficiency in AWS services, including EC2, Lambda, DynamoDB, Aurora RDS PostgreSQL, and AWS OpenSearch. Experience with AWS CloudFormation or Terraform is a plus.
• Kubernetes Proficiency (15%): Hands-on experience deploying, managing, and scaling applications in Kubernetes environments. Familiarity with Helm and ArgoCD is beneficial.
• Infrastructure as Code (IaC) (5%): Experience with IaC tools like Terraform to manage and automate cloud resources effectively.

Preferred Skills:

• Certifications in AWS or Kubernetes
• Experience with containerization concepts and tools like Docker/Podman
• Familiarity with database administration and performance optimization

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Case studies demonstrating cloud infrastructure management, CI/CD pipeline development, and system reliability improvements.
• Live demos showcasing automated deployment processes, system monitoring, and performance optimization techniques.
• Documentation highlighting system architecture, deployment processes, and testing methodologies.

Technical Documentation:

• Code quality, commenting, and documentation standards.
• Version control, deployment processes, and server configuration management.
• Testing methodologies, performance metrics, and optimization techniques.

💵 Compensation & Benefits

Salary Range: The estimated salary range for a Site Reliability Engineer in South Africa with 5-10 years of experience is R 1,200,000 - R 1,800,000 per annum, based on industry standards and regional cost of living.

Benefits:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

Working Hours: Full-time position with flexible hours to accommodate work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: LexisNexis Legal & Professional is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The company specializes in legal, regulatory, and business information and analytics, serving customers in over 150 countries with 11,800 employees worldwide.

Company Size: With over 11,800 employees globally, LexisNexis Legal & Professional offers a large and diverse team environment, providing ample opportunities for career growth and collaboration.

Founded: LexisNexis Legal & Professional was founded in 1973 and has since grown to become a leading provider of legal, regulatory, and business information and analytics.

Team Structure:

• The CEMEA Cloud/SRE team specializes in cloud and DevOps technologies, with members possessing varying levels of expertise in areas such as Kubernetes, development, and database administration.
• The team emphasizes a collaborative working style, valuing proactive communication and knowledge sharing.

Development Methodology:

• The team follows Agile methodologies, with a focus on continuous improvement and customer value delivery.
• Code reviews, testing, and quality assurance practices are employed to ensure high-quality software delivery.
• Deployment strategies, CI/CD pipelines, and server management are optimized for efficiency and reliability.

Company Website: https://www.lexisnexis.com/

📝 Enhancement Note: The company's global presence and extensive team provide ample opportunities for collaboration, knowledge sharing, and career growth within the web technology industry.

📈 Career & Growth Analysis

Web Technology Career Level: The Site Reliability Engineer role is an intermediate to senior-level position, focusing on managing and optimizing cloud infrastructure, CI/CD pipelines, and system reliability. This role requires a strong technical background in AWS, Kubernetes, and DevOps practices.

Reporting Structure: The Site Reliability Engineer reports directly to the CEMEA Cloud/SRE Team Lead, collaborating with development, operations, and leadership teams to drive reliability and scalability.

Technical Impact: The Site Reliability Engineer plays a crucial role in ensuring high availability, performance, and security of systems, directly impacting user experience and business continuity. This role also influences technical decisions related to cloud infrastructure, CI/CD pipelines, and system architecture.

Growth Opportunities:

• Technical Specialization (20%): Deepen expertise in AWS, Kubernetes, or other relevant technologies to become a technical specialist or architect.
• Team Leadership (30%): Develop leadership skills to mentor team members, drive team projects, and contribute to strategic decision-making.
• Architecture & Design (50%): Gain experience in system design, architecture, and infrastructure as code to become an expert in designing scalable, secure, and reliable systems.

📝 Enhancement Note: The Site Reliability Engineer role offers a clear path for career progression, with opportunities for technical specialization, team leadership, and architecture and design expertise.

🌐 Work Environment

Office Type: The Cape Town office is a modern, collaborative workspace designed to facilitate team interaction and knowledge sharing.

Office Location(s): The Cape Town office is located in the central business district, with easy access to public transportation and amenities.

Workspace Context:

• Collaboration Spaces (40%): The office features open-plan workspaces, meeting rooms, and breakout areas to encourage team interaction and collaboration.
• Technical Infrastructure (40%): The office is equipped with high-speed internet, multiple monitors, and testing devices to support web development and infrastructure tasks.
• Flexible Work Arrangement (20%): The company offers flexible work arrangements, allowing employees to work from home or other remote locations as needed.

Work Schedule: Full-time position with flexible hours to accommodate work-life balance, with occasional on-call responsibilities for system maintenance and support.

📝 Enhancement Note: The modern, collaborative work environment and flexible work arrangements foster a productive and enjoyable work experience for web technology professionals.

🛠 Technology Stack & Web Infrastructure

Cloud Infrastructure Technologies:

• AWS Services (80%): Proficiency in AWS services, including EC2, Lambda, DynamoDB, Aurora RDS PostgreSQL, and AWS OpenSearch.
• Containerization (15%): Experience with containerization concepts and tools like Docker/Podman.
• Infrastructure as Code (IaC) (5%): Experience with IaC tools like Terraform to manage and automate cloud resources effectively.

CI/CD Pipeline Tools:

• CI/CD Tools (80%): Proficiency in CI/CD tools and processes, with experience in building, maintaining, and optimizing CI/CD pipelines.
• Version Control Systems (10%): Familiarity with version control systems like Git.
• Deployment Automation (10%): Experience with deployment automation tools and processes.

Monitoring & Observability Tools:

• Monitoring Tools (80%): Proficiency in monitoring tools and processes, with experience in system monitoring, performance optimization, and incident response.
• Log Management (10%): Familiarity with log management tools and processes.
• Alerting & Notification (10%): Experience with alerting and notification tools and processes.

📝 Enhancement Note: The technology stack focuses on AWS, Kubernetes, and DevOps tools, providing a robust foundation for managing and optimizing cloud infrastructure, CI/CD pipelines, and system reliability.

👥 Team Culture & Values

Web Development Values:

• Reliability & Availability (40%): Prioritize high availability, performance, and security of systems to ensure business continuity and user satisfaction.
• Collaboration & Knowledge Sharing (30%): Foster a collaborative work environment, encouraging proactive communication and knowledge sharing to improve overall system reliability.
• Continuous Improvement (20%): Embrace a culture of continuous improvement, regularly reviewing and optimizing processes, tools, and technologies.
• Customer Focus (10%): Understand and address customer needs, ensuring that technical decisions align with business objectives and user requirements.

Collaboration Style:

• Cross-Functional Integration (40%): Collaborate with development, operations, and leadership teams to drive reliability and scalability, ensuring that technical decisions align with business objectives and user requirements.
• Code Review & Quality Assurance (30%): Implement code reviews, testing, and quality assurance practices to ensure high-quality software delivery and system reliability.
• Proactive Communication (30%): Maintain open lines of communication, actively seeking feedback and addressing concerns to improve overall system reliability and user experience.

📝 Enhancement Note: The team culture emphasizes collaboration, knowledge sharing, and continuous improvement, fostering a productive and innovative work environment for web technology professionals.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Cloud Infrastructure Management (40%): Design, deploy, and manage scalable, secure, and highly available cloud infrastructure using AWS services.
• CI/CD Pipeline Optimization (30%): Build, maintain, and optimize CI/CD pipelines to ensure efficient release management and automated deployment processes.
• System Reliability & Performance (20%): Monitor, troubleshoot, and optimize system performance, ensuring high availability and minimal downtime.
• Incident Response & Resolution (10%): Develop and implement incident response and resolution processes to minimize the impact of system outages and ensure business continuity.

Learning & Development Opportunities:

• Technical Skill Development (40%): Deepen expertise in AWS, Kubernetes, or other relevant technologies through training, certifications, and hands-on experience.
• Leadership & Mentoring (30%): Develop leadership skills through mentoring, team projects, and strategic decision-making to drive team success and growth.
• Architecture & Design (20%): Gain experience in system design, architecture, and infrastructure as code to become an expert in designing scalable, secure, and reliable systems.

📝 Enhancement Note: The Site Reliability Engineer role presents various technical challenges and learning opportunities, enabling web technology professionals to grow their skills and advance their careers.

💡 Interview Preparation

Technical Questions:

• AWS Expertise (40%): Demonstrate proficiency in AWS services, including EC2, Lambda, DynamoDB, Aurora RDS PostgreSQL, and AWS OpenSearch. Prepare for scenario-based questions related to cloud infrastructure management, CI/CD pipeline development, and system reliability.
• Kubernetes Proficiency (30%): Showcase hands-on experience deploying, managing, and scaling applications in Kubernetes environments. Prepare for architecture and design questions related to containerization, orchestration, and service discovery.
• CI/CD Pipeline Development (20%): Highlight experience in building, maintaining, and optimizing CI/CD pipelines. Prepare for questions related to pipeline automation, deployment processes, and release management.

Company & Culture Questions:

• Team Dynamics (40%): Demonstrate an understanding of the team's collaborative working style, proactive communication, and knowledge sharing culture. Prepare for questions related to team integration, collaboration, and problem-solving.
• Customer Focus (30%): Showcase an understanding of the company's customer-centric approach and the importance of aligning technical decisions with business objectives and user requirements. Prepare for questions related to customer needs, user experience, and business impact.
• Continuous Improvement (20%): Emphasize a commitment to continuous improvement, regular process review, and optimization. Prepare for questions related to personal growth, team development, and organizational evolution.

Portfolio Presentation Strategy:

• Cloud Infrastructure Case Studies (40%): Prepare case studies demonstrating cloud infrastructure management, CI/CD pipeline development, and system reliability improvements.
• Live Demos & Walkthroughs (30%): Develop live demos and walkthroughs showcasing automated deployment processes, system monitoring, and performance optimization techniques.
• Documentation & Architecture (20%): Prepare documentation highlighting system architecture, deployment processes, and testing methodologies to demonstrate technical proficiency and attention to detail.

📝 Enhancement Note: The interview preparation process focuses on technical expertise, company culture, and customer-centric mindset, enabling web technology professionals to showcase their skills and align with the organization's values and objectives.

📌 Application Steps

To apply for this Site Reliability Engineer position:

1. Submit your application through the application link provided.
2. Customize your web portfolio with live demos and responsive examples, highlighting your cloud infrastructure management, CI/CD pipeline development, and system reliability skills.
3. Optimize your resume for web technology roles, emphasizing project highlights and technical skills relevant to the Site Reliability Engineer position.
4. Prepare for technical challenges and interviews, focusing on AWS, Kubernetes, and CI/CD pipeline development.
5. Research the company, understanding their web technology focus, customer-centric approach, and commitment to continuous improvement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.