Site Reliability Engineer
📍 Job Overview
- Job Title: Site Reliability Engineer
- Company: OXIO Corporation
- Location: Remote (Global)
- Job Type: Full-Time
- Category: DevOps, Infrastructure
- Date Posted: May 28, 2025
- Experience Level: Mid-Senior Level (2-5 years)
- Remote Status: Remote OK
🚀 Role Summary
OXIO is seeking a Site Reliability Engineer to design, implement, and maintain scalable, reliable, and secure infrastructure for their innovative NeoTelco platform. This role involves a blend of software engineering, system administration, and operations to ensure the smooth operation of OXIO's Carrier-as-a-Service platform and telecom data services.
📝 Enhancement Note: This role requires a strong background in Linux/Unix systems, cloud infrastructure, and automation to drive OXIO's mission-critical services.
💻 Primary Responsibilities
- 🌐 Platform Design & Implementation: Design and implement cloud-based platforms to support OXIO's backend services using infrastructure as code (IaC) tools like Terraform or CloudFormation.
- 🤖 Automation: Automate technical operations such as deployments, scaling, and recovery using tools like Ansible, Jenkins, or GitLab CI/CD.
- 🔒 Infrastructure Security: Implement and maintain secure infrastructure following best practices and zero-trust principles.
- 📈 Monitoring & Maintenance: Monitor and maintain mission-critical production infrastructure to ensure maximum uptime and performance using tools like Prometheus, Grafana, or Datadog.
- 📝 Incident Management: Participate in an on-call rotation and conduct blameless postmortems to continuously improve OXIO's infrastructure and services.
- 🛠️ Tooling & Enablement: Enable engineering, telecom, and data engineering teams by providing them with the tools to operate the services they build.
🎓 Skills & Qualifications
Education: A Bachelor's degree in Computer Science, Engineering, or a related field. Relevant experience may be considered in lieu of a degree.
Experience: 2-5 years of experience in Site Reliability Engineering, DevOps, or a similar role. Proven experience in designing, implementing, and maintaining scalable infrastructure is required.
Required Skills:
- 🐧 Linux/Unix Systems: Proficiency in Linux/Unix system internals, including process management, filesystems, memory management, and networking.
- 💻 Programming & Scripting: Proficiency in at least one programming language (Python, Go, or Ruby) and strong scripting skills (Bash, Perl).
- 🛠️ Infrastructure Provisioning: Experience with infrastructure provisioning tools such as Terraform, CloudFormation, or Ansible.
- 📦 Containerization & Orchestration: Familiarity with containerization (Docker) and orchestration tools (Kubernetes).
- 📈 Monitoring & Alerting: Experience with monitoring tools like Prometheus, Grafana, or Datadog, and setting up alerts, analyzing logs, and creating dashboards for observability.
- 📝 Incident Management: Familiarity with incident management practices (e.g., runbooks, postmortems) and experience in being part of an on-call rotation and handling incidents.
- 🔄 CI/CD Pipelines: Experience in setting up and maintaining Continuous Integration/Continuous Delivery pipelines (Jenkins, GitLab CI, CircleCI, etc.).
- 🌐 Cloud Providers: Hands-on experience with cloud providers (AWS, Google Cloud, Azure).
- 🔒 Networking & Security: Understanding of TCP/IP, DNS, HTTP/HTTPS, load balancing, and firewalls.
Preferred Skills:
- 🔄 Deployment Strategies: Strong understanding of deployment strategies (canary releases, blue-green deployments, etc.).
- 🔒 High Availability & Failover: Familiarity with high availability and understanding failover mechanisms.
- 🔐 IAM & Zero Trust: Familiarity with IAM (Identity and Access Management) and zero-trust principles.
- 🌐 Distributed Systems: Experience working with distributed systems (e.g., Kafka, Cassandra, Elasticsearch).
- 🛠️ Custom Tools & Automation: Building custom monitoring tools or writing complex automation scripts.
- 📊 Database Management: Functional knowledge of database management (SQL and NoSQL).
- 🔎 Performance Profiling: Familiarity with performance profiling tools and optimizing application performance under heavy load.
- 🔍 Load Testing: Familiarity with load testing and identifying bottlenecks.
- 🛠️ Configuration Management: Familiarity with Configuration Management using SaltStack for maintaining server configurations.
📊 Web Portfolio & Project Requirements
While not explicitly mentioned, a strong portfolio showcasing relevant projects, automation scripts, and infrastructure as code (IaC) examples would be beneficial for this role. Highlight projects that demonstrate your ability to design, implement, and maintain scalable, reliable, and secure infrastructure.
💵 Compensation & Benefits
Salary Range: $120,000 - $180,000 USD per year (based on experience and location). This range is estimated using web development and DevOps industry standards for mid-senior level roles in the United States.
Benefits: OXIO offers a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, flexible time off, and remote work opportunities.
Working Hours: Full-time (40 hours/week) with flexible working hours and a commitment to work during critical deployment windows and maintenance periods.
📝 Enhancement Note: The provided salary range is an estimate based on market research and may vary depending on the candidate's location and experience.
🎯 Team & Company Context
🏢 Company Culture
Industry: OXIO operates in the telecommunications industry, focusing on building the world's largest, most accessible, and insightful Telecom network as a NeoTelco.
Company Size: OXIO is a growing startup with a team of dedicated engineers passionate about advancing their vision for connectivity.
Founded: 2020
Team Structure:
- OXIO's engineering team is organized into multiple squads, each focusing on a specific aspect of the platform, such as backend services, telecom data services, or carrier services.
- The Site Reliability Engineer will work closely with these squads to ensure the reliability, performance, and security of their services.
- The team follows Agile methodologies, with a focus on collaboration, continuous improvement, and blameless postmortems.
Development Methodology:
- OXIO follows a GitOps workflow, with all changes to production infrastructure managed through pull requests and code reviews.
- The team uses tools like Terraform for infrastructure as code, Kubernetes for container orchestration, and Prometheus and Grafana for monitoring and alerting.
- OXIO emphasizes automation, infrastructure as code, and continuous integration and deployment to ensure the reliability and scalability of their services.
Company Website: oxio.com
📝 Enhancement Note: OXIO's culture values innovation, collaboration, and a strong focus on user experience. The company encourages continuous learning and growth, with a commitment to fostering a diverse and inclusive work environment.
📈 Career & Growth Analysis
Web Technology Career Level: This role is at the mid-senior level, requiring a strong foundation in Linux/Unix systems, cloud infrastructure, and automation. The ideal candidate will have experience designing, implementing, and maintaining scalable, reliable, and secure infrastructure for mission-critical services.
Reporting Structure: The Site Reliability Engineer will report directly to the Head of Engineering or a similar role, depending on the organization's structure.
Technical Impact: This role has a significant impact on OXIO's ability to deliver reliable, high-performing, and secure telecom services to its users. The Site Reliability Engineer will work closely with other engineering teams to ensure the smooth operation of the platform and enable them with the tools they need to build and maintain their services.
Growth Opportunities:
- 🌱 Technical Growth: As OXIO continues to grow, there will be opportunities for the Site Reliability Engineer to take on more complex projects, mentor junior team members, and develop expertise in emerging technologies.
- 🌟 Leadership: With experience and demonstrated success, the Site Reliability Engineer may have the opportunity to move into a technical leadership role, such as a Senior Site Reliability Engineer or Engineering Manager.
- 🌐 Global Impact: As a remote-friendly company, OXIO offers the opportunity to work with a global team and make a significant impact on the company's growth and success.
📝 Enhancement Note: OXIO's commitment to fostering a culture of continuous learning and growth provides ample opportunities for the Site Reliability Engineer to develop their skills and advance their career.
🌐 Work Environment
Office Type: Remote-friendly, with a strong focus on asynchronous communication and collaboration.
Office Location(s): Global, with team members located across multiple time zones.
Workspace Context:
- 🌐 Remote Work: OXIO's remote work environment allows for flexible scheduling and a better work-life balance.
- 🛠️ Tooling & Collaboration: The team uses a variety of tools to facilitate collaboration, including Slack for communication, GitHub for version control and code reviews, and Jira for project management.
- 🌐 Global Team: Working with a global team offers the opportunity to learn from diverse perspectives and gain exposure to different cultures and time zones.
Work Schedule: Full-time (40 hours/week) with flexible working hours and a commitment to work during critical deployment windows and maintenance periods.
📝 Enhancement Note: OXIO's remote-friendly work environment and global team provide unique opportunities for personal and professional growth, as well as a better work-life balance.
📄 Application & Technical Interview Process
Interview Process:
- 📝 Phone/Video Screen: A brief conversation to discuss your background, experience, and motivation for the role.
- 📊 Technical Assessment: A hands-on assessment of your technical skills, focusing on your ability to design, implement, and maintain scalable, reliable, and secure infrastructure using tools like Terraform, Kubernetes, and Prometheus.
- 🌐 System Design: A system design discussion, focusing on your ability to design and implement large-scale, distributed systems.
- 🤝 Cultural Fit: A conversation with the team to assess your cultural fit and alignment with OXIO's values and mission.
Portfolio Review Tips:
- 🛠️ Infrastructure as Code: Highlight your experience with infrastructure as code tools like Terraform or CloudFormation, and demonstrate your ability to design and implement scalable, reliable, and secure infrastructure.
- 📈 Monitoring & Alerting: Showcase your experience with monitoring tools like Prometheus, Grafana, or Datadog, and demonstrate your ability to set up alerts, analyze logs, and create dashboards for observability.
- 📝 Incident Management: Share examples of your experience with incident management practices, such as runbooks, postmortems, and on-call rotations.
- 🌐 Cloud Providers: Highlight your experience with cloud providers like AWS, Google Cloud, or Azure, and demonstrate your ability to design, implement, and maintain infrastructure on these platforms.
Technical Challenge Preparation:
- 📝 Documentation: Familiarize yourself with OXIO's documentation, including their architecture, infrastructure, and deployment processes.
- 🛠️ Tools & Technologies: Brush up on your skills with relevant tools and technologies, such as Terraform, Kubernetes, Prometheus, and GitOps workflows.
- 🌐 Cloud Providers: Review the architecture and best practices for the cloud providers OXIO uses, such as AWS, Google Cloud, or Azure.
ATS Keywords: [Provided in the "Technology Stack & Web Infrastructure" section below]
📝 Enhancement Note: OXIO's interview process focuses on assessing your technical skills, cultural fit, and alignment with the company's mission and values. Preparation for the technical assessment and system design discussion is crucial for success in this role.
🛠️ Technology Stack & Web Infrastructure
Cloud Providers:
- 🌐 AWS: OXIO uses AWS for a significant portion of its infrastructure, including compute, storage, and managed services.
- 🌐 Google Cloud: OXIO also leverages Google Cloud for specific services, such as BigQuery for data warehousing and analytics.
- 🌐 Azure: OXIO may use Azure for specific services or projects, depending on the team's needs and preferences.
Infrastructure Provisioning Tools:
- 🛠️ Terraform: OXIO uses Terraform for infrastructure as code, enabling the team to version, review, and deploy their infrastructure using the same GitOps workflow as their application code.
- 🛠️ CloudFormation: OXIO may use CloudFormation for specific services or projects, depending on the team's needs and preferences.
Containerization & Orchestration:
- 📦 Docker: OXIO uses Docker for containerizing their applications and services.
- 🎭 Kubernetes: OXIO uses Kubernetes for orchestrating their containerized applications and managing their cluster infrastructure.
Monitoring & Alerting:
- 📈 Prometheus: OXIO uses Prometheus for monitoring their infrastructure and applications, collecting metrics and generating alerts based on predefined rules.
- 📈 Grafana: OXIO uses Grafana for visualizing their monitoring data, creating dashboards, and sharing insights with their team.
- 📈 Datadog: OXIO may use Datadog for specific services or projects, depending on the team's needs and preferences.
CI/CD Pipelines:
- 🔄 Jenkins: OXIO uses Jenkins for automating their build, test, and deployment processes.
- 🔄 GitLab CI: OXIO may use GitLab CI for specific services or projects, depending on the team's needs and preferences.
Version Control:
- 🔗 Git: OXIO uses Git for version controlling their application code and infrastructure as code.
- 🔗 GitHub: OXIO uses GitHub for hosting their Git repositories, managing pull requests, and facilitating collaboration.
Configuration Management:
- 🛠️ SaltStack: OXIO uses SaltStack for managing their server configurations, ensuring consistency and automation across their infrastructure.
📝 Enhancement Note: Familiarity with OXIO's technology stack, including their cloud providers, infrastructure provisioning tools, containerization and orchestration tools, monitoring tools, and CI/CD pipelines, is essential for success in this role.
👥 Team Culture & Values
Web Development Values:
- 🌐 Innovation: OXIO values innovation and encourages its team members to explore new technologies, tools, and approaches to problem-solving.
- 🌐 Collaboration: OXIO fosters a culture of collaboration, with a strong emphasis on cross-functional teamwork and knowledge sharing.
- 🌐 User Experience: OXIO prioritizes user experience, ensuring that their services are reliable, performant, and easy to use.
- 🌐 Continuous Learning: OXIO encourages continuous learning and growth, with a commitment to providing opportunities for professional development and skill-building.
Collaboration Style:
- 🌐 Cross-Functional Integration: OXIO's engineering teams work closely with other departments, such as product, design, and marketing, to ensure that their services meet the needs of their users and align with the company's goals.
- 🛠️ Code Review Culture: OXIO emphasizes code review culture, with a focus on sharing knowledge, improving code quality, and ensuring that changes to the codebase are well-understood and thoroughly tested.
- 🌐 Knowledge Sharing: OXIO encourages knowledge sharing and mentoring, with a commitment to fostering a culture of learning and growth.
📝 Enhancement Note: OXIO's culture values innovation, collaboration, and a strong focus on user experience. The company encourages continuous learning and growth, with a commitment to fostering a diverse and inclusive work environment.
🌐 Challenges & Growth Opportunities
Technical Challenges:
- 🌐 Global Infrastructure: OXIO's global infrastructure presents unique challenges in terms of latency, availability, and scalability. The Site Reliability Engineer will need to design and implement solutions that address these challenges and ensure that OXIO's services are reliable and performant worldwide.
- 🌐 Distributed Systems: OXIO's platform relies on distributed systems for scalability, reliability, and fault tolerance. The Site Reliability Engineer will need to design and implement solutions that ensure the availability and performance of these systems.
- 🌐 Security & Compliance: OXIO's platform handles sensitive user and telecom data, requiring a strong focus on security and compliance. The Site Reliability Engineer will need to design and implement solutions that ensure the confidentiality, integrity, and availability of this data.
- 🌐 Emerging Technologies: OXIO's commitment to innovation and continuous learning requires the Site Reliability Engineer to stay up-to-date with emerging technologies and evaluate their potential for use in the platform.
Learning & Development Opportunities:
- 🌐 Technical Skill Development: OXIO offers opportunities for the Site Reliability Engineer to develop their skills in emerging technologies, such as Kubernetes, serverless architectures, and cloud-native infrastructure.
- 🌐 Conference Attendance & Certification: OXIO encourages its team members to attend industry conferences and pursue relevant certifications to further their professional development.
- 🌐 Technical Mentorship & Leadership: OXIO provides opportunities for the Site Reliability Engineer to mentor junior team members and develop their leadership skills through technical mentorship and architecture decision-making.
📝 Enhancement Note: OXIO's commitment to innovation, collaboration, and continuous learning provides ample opportunities for the Site Reliability Engineer to develop their skills, take on new challenges, and advance their career.
💡 Interview Preparation
Technical Questions:
- 📝 Infrastructure as Code: Be prepared to discuss your experience with infrastructure as code tools like Terraform or CloudFormation, and demonstrate your ability to design and implement scalable, reliable, and secure infrastructure.
- 📈 Monitoring & Alerting: Brush up on your knowledge of monitoring tools like Prometheus, Grafana, or Datadog, and be prepared to discuss your experience with setting up alerts, analyzing logs, and creating dashboards for observability.
- 📝 Incident Management: Review your experience with incident management practices, such as runbooks, postmortems, and on-call rotations, and be prepared to discuss your approach to incident management and resolution.
- 🌐 Cloud Providers: Familiarize yourself with the architecture and best practices for the cloud providers OXIO uses, such as AWS, Google Cloud, or Azure, and be prepared to discuss your experience with designing, implementing, and maintaining infrastructure on these platforms.
Company & Culture Questions:
- 🌐 Company Culture: Research OXIO's company culture, values, and mission, and be prepared to discuss how you align with these principles and how you can contribute to their success.
- 🌐 Development Methodology: Familiarize yourself with OXIO's development methodologies, such as GitOps, and be prepared to discuss your experience with these practices and how you can contribute to their success.
- 🌐 User Experience: Review OXIO's commitment to user experience, and be prepared to discuss your approach to designing, implementing, and maintaining services that prioritize user needs and preferences.
Portfolio Presentation Strategy:
- 🛠️ Infrastructure as Code: Highlight your experience with infrastructure as code tools like Terraform or CloudFormation, and demonstrate your ability to design and implement scalable, reliable, and secure infrastructure.
- 📈 Monitoring & Alerting: Showcase your experience with monitoring tools like Prometheus, Grafana, or Datadog, and demonstrate your ability to set up alerts, analyze logs, and create dashboards for observability.
- 📝 Incident Management: Share examples of your experience with incident management practices, such as runbooks, postmortems, and on-call rotations, and demonstrate your ability to manage and resolve incidents effectively.
📝 Enhancement Note: OXIO's interview process focuses on assessing your technical skills, cultural fit, and alignment with the company's mission and values. Preparation for the technical assessment and system design discussion is crucial for success in this role.
📌 Application Steps
To apply for this Site Reliability Engineer position at OXIO:
- 🛠️ Infrastructure as Code: Customize your portfolio to highlight your experience with infrastructure as code tools like Terraform or CloudFormation, and demonstrate your ability to design and implement scalable, reliable, and secure infrastructure.
- 📈 Monitoring & Alerting: Tailor your resume to emphasize your experience with monitoring tools like Prometheus, Grafana, or Datadog, and demonstrate your ability to set up alerts, analyze logs, and create dashboards for observability.
- 📝 Incident Management: Prepare for the technical interview by reviewing your experience with incident management practices, such as runbooks, postmortems, and on-call rotations, and be ready to discuss your approach to incident management and resolution.
- 🌐 Company Research: Thoroughly research OXIO's company culture, values, and mission, and be prepared to discuss how you align with these principles and how you can contribute to their success.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should have a strong understanding of Linux/Unix systems and proficiency in at least one programming language. Experience with cloud providers, infrastructure provisioning tools, and monitoring tools is essential.