Site Reliability Engineer

📍 Job Overview

• Job Title: Site Reliability Engineer
• Company: Luminance
• Location: Sydney, New South Wales, Australia
• Job Type: Hybrid (On-site & Remote)
• Category: DevOps & Infrastructure
• Date Posted: June 11, 2025
• Experience Level: Entry to Mid-Level (0-2 years)
• Remote Status: Hybrid (On-site & Remote)

🚀 Role Summary

Luminance, a UK-based AI company revolutionizing the legal sector, seeks a Site Reliability Engineer (SRE) to join their dynamic team in Sydney. The SRE team ensures the reliability, scalability, and performance of Luminance's unique software applications. This role involves incident response, issue resolution, automation, and infrastructure tooling. You'll work with a small, creative team to tackle complex challenges and explore new technology areas regularly.

📝 Enhancement Note: This role offers an excellent opportunity for entry to mid-level professionals to gain experience in a fast-paced, innovative environment and contribute to cutting-edge AI solutions in the legal sector.

💻 Primary Responsibilities

• Incident Response & Issue Resolution: Quickly diagnose and resolve service interruptions to maintain high customer satisfaction.
• Root Cause Analysis: Identify the root causes of issues and propose structural improvements to prevent recurring problems.
• Infrastructure Tooling & Automation: Implement and maintain modern infrastructure and operational tools within cloud-based architectures to enhance reliability and scalability.
• Collaboration & Communication: Work closely with the development team to ensure smooth deployment and integration of new features and services.
• Monitoring & Performance Optimization: Continuously monitor system performance, identify bottlenecks, and optimize processes to improve overall system efficiency.

📝 Enhancement Note: This role requires strong problem-solving skills and the ability to thrive in a fast-paced environment with a high degree of urgency. Excellent communication skills are essential for effective incident response and collaboration with the development team.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in a technical subject (preferably First or 2:1) is preferred.

Experience: 0-2 years of relevant experience in a similar role or a related field.

Required Skills:

• Excellent problem-solving skills, including diagnosing issues within complex systems
• Ability to identify root causes of issues and propose structural improvements
• Strong communication skills and capability to perform in scenarios with urgency
• Knowledge of the design and operation of web-based software applications (e.g., node.js, PostgreSQL, Elasticsearch)
• Familiarity with modern infrastructure and operational tooling within cloud-based architectures (e.g., Linux, Python, AWS, Ansible, Prometheus)

Preferred Skills:

• Experience with AI or machine learning systems
• Familiarity with the legal sector or legal tech industry
• Knowledge of containerization (e.g., Docker, Kubernetes) and infrastructure as code (IaC) tools (e.g., Terraform)

📝 Enhancement Note: While not explicitly required, experience with AI or machine learning systems and familiarity with the legal sector or legal tech industry would be highly beneficial for this role. These skills could provide a competitive advantage and enable you to contribute more effectively to Luminance's unique software applications.

📊 Web Portfolio & Project Requirements

As this role focuses on infrastructure and reliability rather than web development, a portfolio is not explicitly required. However, demonstrating relevant projects or case studies showcasing your problem-solving skills, root cause analysis, and infrastructure tooling experience would be highly beneficial.

Technical Documentation:

• Document your approach to incident response, root cause analysis, and infrastructure tooling in your resume or cover letter.
• Include any relevant projects or case studies demonstrating your skills in these areas.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Sydney, New South Wales, Australia is approximately AU$80,000 - AU$120,000 per year, based on industry standards for entry to mid-level DevOps and SRE roles. This range takes into account the cost of living in Sydney and the experience level required for the role.

Benefits:

• Competitive salary and benefits package
• Opportunity to work in a fast-paced, innovative environment with a market-leading AI company
• Potential for career growth and development within the company
• Collaborative and dynamic team environment

Working Hours: Full-time position with standard business hours (Monday to Friday, 9:00 AM to 5:00 PM AEST). Occasional on-call duties may be required for incident response and issue resolution.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards and regional cost of living. The actual salary offered may vary depending on the candidate's experience, skills, and the company's internal compensation structure.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luminance operates in the legal tech industry, focusing on AI-powered document review and analysis solutions for law firms and corporate legal departments.

Company Size: Luminance is a mid-sized company with a team of around 200 employees, providing a collaborative and dynamic work environment.

Founded: Luminance was founded in 2017, with headquarters in Cambridge, UK. The company has since expanded its presence globally, including offices in Sydney, Australia.

Team Structure:

• The SRE team is a small, close-knit group responsible for ensuring the reliability and performance of Luminance's software applications.
• The team works closely with the development team to integrate new features and services, as well as other departments to ensure smooth operation and user satisfaction.
• The SRE team reports directly to the CTO, providing direct influence on the company's technical direction and decision-making processes.

Development Methodology:

• Luminance follows an Agile development methodology, with a focus on continuous integration and deployment (CI/CD) practices.
• The SRE team employs infrastructure as code (IaC) principles to ensure consistency, scalability, and reliability in Luminance's cloud-based architecture.
• The team uses modern tools and technologies, such as AWS, Ansible, Prometheus, and Kubernetes, to manage and monitor Luminance's infrastructure.

Company Website: https://www.luminance.com/

📝 Enhancement Note: Luminance's company culture emphasizes innovation, collaboration, and continuous learning. The company's focus on AI and machine learning provides an exciting environment for professionals seeking to work at the forefront of legal tech.

📈 Career & Growth Analysis

Web Technology Career Level: This role is suitable for entry to mid-level professionals seeking to gain experience in site reliability engineering, infrastructure management, and DevOps practices. The role offers opportunities for career growth and development within the company.

Reporting Structure: The SRE team reports directly to the CTO, providing opportunities for direct influence on the company's technical direction and decision-making processes. This reporting structure enables team members to contribute significantly to Luminance's success and growth.

Technical Impact: The SRE team plays a crucial role in ensuring the reliability, scalability, and performance of Luminance's software applications. The team's work directly impacts the user experience and customer satisfaction, as well as the company's overall success and growth.

Growth Opportunities:

• Technical Skill Development: Gain experience in AI and machine learning systems, as well as cutting-edge infrastructure and operational tools within cloud-based architectures.
• Leadership & Mentoring: As the team grows, there may be opportunities for team members to take on leadership roles, mentoring junior team members, and driving the team's technical direction.
• Career Progression: With experience and demonstrated success in the SRE role, team members may have the opportunity to progress into more senior roles within the company, such as Technical Lead, Engineering Manager, or even CTO.

📝 Enhancement Note: Luminance's focus on innovation and continuous learning provides ample opportunities for professionals seeking to develop their skills and advance their careers in the legal tech industry.

🌐 Work Environment

Office Type: Luminance's Sydney office is a modern, collaborative workspace designed to foster creativity and innovation. The office features an open-plan layout, with dedicated spaces for team meetings and quiet work.

Office Location(s): Luminance's Sydney office is located in the CBD, providing easy access to public transportation and nearby amenities.

Workspace Context:

• Collaborative Environment: The open-plan workspace encourages collaboration and communication among team members, fostering a dynamic and innovative work environment.
• State-of-the-Art Technology: The office is equipped with modern hardware and software, ensuring that team members have the tools they need to perform their jobs effectively.
• Flexible Work Arrangement: Luminance offers a hybrid work arrangement, allowing team members to work both on-site and remotely, providing flexibility to balance work and personal responsibilities.

Work Schedule: Full-time position with standard business hours (Monday to Friday, 9:00 AM to 5:00 PM AEST). Occasional on-call duties may be required for incident response and issue resolution.

📝 Enhancement Note: Luminance's work environment is designed to support the needs of its team members, providing a collaborative, flexible, and innovative workspace that enables professionals to perform their best work.

📄 Application & Technical Interview Process

Interview Process:

1. Initial Screening: A brief phone or video call to discuss your resume, experience, and motivation for applying to the role.
2. Technical Challenge: A take-home technical challenge focusing on incident response, root cause analysis, and infrastructure tooling. You will be asked to document your approach and thought process.
3. On-site Interview: A day-long on-site interview at Luminance's Sydney office, consisting of:
   • A presentation of your technical challenge solution to the SRE team and other stakeholders.
   • A series of technical and behavioral interviews to assess your problem-solving skills, communication, and cultural fit.
4. Final Decision: Luminance will make a final decision and extend an offer to the successful candidate.

Portfolio Review Tips:

• As this role focuses on infrastructure and reliability, a traditional web development portfolio is not required. However, you may want to include relevant projects or case studies demonstrating your problem-solving skills, root cause analysis, and infrastructure tooling experience.
• Highlight any experience with AI or machine learning systems, as well as your familiarity with the legal sector or legal tech industry.

Technical Challenge Preparation:

• Familiarize yourself with Luminance's software applications and AI-powered document review and analysis solutions.
• Brush up on your incident response, root cause analysis, and infrastructure tooling skills, as well as your knowledge of modern infrastructure and operational tools within cloud-based architectures.
• Prepare for the on-site interview by researching Luminance's company culture, values, and mission, as well as the legal tech industry and AI-powered document review and analysis solutions.

ATS Keywords: (Organized by category)

• Problem-Solving Skills: Troubleshooting, Root Cause Analysis, Incident Response, Debugging, System Analysis
• Cloud-Based Architectures: AWS, Linux, Python, Ansible, Prometheus, Infrastructure as Code (IaC), Containerization (Docker, Kubernetes)
• Web-Based Software Applications: Node.js, PostgreSQL, Elasticsearch
• Communication Skills: Stakeholder Management, Teamwork, Collaboration, Urgency, Incident Communication
• Legal Tech Industry: Legal Tech, AI-powered Document Review, AI-powered Document Analysis, Legal Industry, Legal Sector
• AI & Machine Learning: AI, Machine Learning, Natural Language Processing (NLP), Document Analysis, Document Review

📝 Enhancement Note: Luminance's interview process is designed to assess your problem-solving skills, communication, and cultural fit, as well as your technical expertise in site reliability engineering, infrastructure management, and DevOps practices. By preparing thoroughly and demonstrating your skills and experience in these areas, you will increase your chances of success in the interview process.

🛠 Technology Stack & Web Infrastructure

Cloud Platform: Amazon Web Services (AWS)

Infrastructure as Code (IaC) Tools: Terraform, Ansible

Containerization: Docker, Kubernetes

Monitoring & Logging: Prometheus, ELK Stack (Elasticsearch, Logstash, Kibana)

Configuration Management: Ansible

Version Control: Git

Programming Languages: Python, Bash, JavaScript (Node.js)

Databases: PostgreSQL, Elasticsearch

Web Frameworks: Express.js (Node.js)

📝 Enhancement Note: Luminance's technology stack is designed to ensure the reliability, scalability, and performance of its software applications. Familiarity with these tools and technologies will be essential for success in the SRE role.

👥 Team Culture & Values

Web Development Values:

• Innovation: Luminance values innovation and encourages team members to explore new technologies and approaches to problem-solving.
• Collaboration: Luminance fosters a collaborative work environment, with a strong emphasis on teamwork and communication.
• Continuous Learning: Luminance prioritizes continuous learning and encourages team members to develop their skills and knowledge through training, workshops, and mentorship opportunities.
• User-Centric Design: Luminance focuses on creating user-centric solutions that meet the needs of its clients and users.

Collaboration Style:

• Cross-Functional Collaboration: Luminance encourages collaboration across departments and teams, with a focus on integrating new features and services seamlessly.
• Code Review & Peer Programming: Luminance employs code review practices and encourages peer programming to ensure high-quality, maintainable code.
• Knowledge Sharing: Luminance fosters a culture of knowledge sharing, with regular team meetings, workshops, and training sessions to ensure that team members are up-to-date with the latest technologies and best practices.

📝 Enhancement Note: Luminance's team culture is designed to support the needs of its team members, providing a collaborative, innovative, and user-centric work environment that enables professionals to perform their best work.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Incident Response & Root Cause Analysis: Develop your incident response and root cause analysis skills by working on real-world issues and problems in a fast-paced, dynamic environment.
• Infrastructure Tooling & Automation: Gain experience in modern infrastructure and operational tools within cloud-based architectures, and develop your skills in infrastructure as code (IaC) and containerization.
• AI & Machine Learning Systems: Familiarize yourself with AI and machine learning systems, and gain experience in AI-powered document review and analysis solutions.
• Legal Tech Industry: Develop your understanding of the legal tech industry, and gain experience working with legal professionals and clients.

Learning & Development Opportunities:

• Technical Skill Development: Luminance offers opportunities for technical skill development through training, workshops, and mentorship programs.
• Conference Attendance & Certification: Luminance encourages team members to attend industry conferences and obtain relevant certifications to enhance their knowledge and skills.
• Technical Mentorship & Leadership: As the team grows, there may be opportunities for team members to take on technical mentorship and leadership roles, driving the team's technical direction and decision-making processes.

📝 Enhancement Note: Luminance's technical challenges and growth opportunities are designed to help professionals develop their skills and advance their careers in the legal tech industry. By embracing these challenges and opportunities, you can gain valuable experience and make a significant impact on Luminance's success and growth.

💡 Interview Preparation

Technical Questions:

• Incident Response & Root Cause Analysis: Be prepared to discuss your approach to incident response and root cause analysis, and provide examples of your experience in these areas.
• Infrastructure Tooling & Automation: Demonstrate your knowledge of modern infrastructure and operational tools within cloud-based architectures, and explain how you have used these tools to enhance reliability and scalability in previous roles.
• AI & Machine Learning Systems: Familiarize yourself with AI and machine learning systems, and be prepared to discuss how you have worked with these technologies in previous roles or projects.

Company & Culture Questions:

• Company Culture: Research Luminance's company culture, values, and mission, and be prepared to discuss how you align with these principles and how you can contribute to Luminance's success.
• Legal Tech Industry: Familiarize yourself with the legal tech industry, and be prepared to discuss how your experience and skills can contribute to Luminance's AI-powered document review and analysis solutions.
• AI-Powered Document Review & Analysis: Understand Luminance's AI-powered document review and analysis solutions, and be prepared to discuss how your technical expertise can enhance these products and services.

Portfolio Presentation Strategy:

• Technical Challenge Presentation: Prepare a clear and concise presentation of your technical challenge solution, highlighting your approach, thought process, and the outcomes you achieved.
• Relevant Projects & Case Studies: Highlight any relevant projects or case studies demonstrating your problem-solving skills, root cause analysis, and infrastructure tooling experience.
• Company-Specific Considerations: Tailor your portfolio and presentation to Luminance's company culture, values, and mission, and be prepared to discuss how your skills and experience align with the company's goals and objectives.

📝 Enhancement Note: Luminance's interview process is designed to assess your problem-solving skills, communication, and cultural fit, as well as your technical expertise in site reliability engineering, infrastructure management, and DevOps practices. By preparing thoroughly and demonstrating your skills and experience in these areas, you will increase your chances of success in the interview process.

📌 Application Steps

To apply for this Site Reliability Engineer position at Luminance:

1. Submit Your Application: Visit the Luminance careers page (https://www.luminance.com/careers/) and follow the instructions to submit your resume and cover letter.
2. Prepare Your Portfolio: While not explicitly required, including relevant projects or case studies demonstrating your problem-solving skills, root cause analysis, and infrastructure tooling experience can strengthen your application.
3. Research Luminance: Familiarize yourself with Luminance's company culture, values, mission, and AI-powered document review and analysis solutions. This will help you tailor your application and prepare for the interview process.
4. Prepare for the Technical Challenge: Brush up on your incident response, root cause analysis, and infrastructure tooling skills, as well as your knowledge of modern infrastructure and operational tools within cloud-based architectures. Be prepared to document your approach and thought process in your solution.
5. Prepare for the On-Site Interview: Research Luminance's company culture, values, and mission, as well as the legal tech industry and AI-powered document review and analysis solutions. Prepare a clear and concise presentation of your technical challenge solution, highlighting your approach, thought process, and the outcomes you achieved.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.