📍 Job Overview

• Job Title: Site Reliability Engineer
• Company: Feedzai
• Location: Portugal (Remote)
• Job Type: Full-Time
• Category: DevOps Engineer, System Administrator
• Date Posted: 2025-06-18
• Experience Level: Mid-Senior Level (2-5 years)
• Remote Status: Remote OK

🚀 Role Summary

• Key Responsibilities: Ensure high availability and reliability of Feedzai's cloud services, optimize performance, and automate infrastructure.
• Key Technologies: Cloud (AWS/GCP), Distributed Systems, Go, Python, Kubernetes, Monitoring (Grafana, Prometheus), Infrastructure as Code (IaC).
• Key Challenges: Manage complex, low-latency, high-throughput systems; collaborate with cross-functional teams to drive improvements.

📝 Enhancement Note: This role requires a strong background in distributed systems, cloud environments, and automation to succeed in a fast-paced, collaborative environment.

💻 Primary Responsibilities

• Capacity Planning & Allocation: Provide recommendations on capacity allocation, considering cost, resilience, and performance.
• System Performance & Reliability: Work with product teams to support best practices and drive improvements before and after systems go live.
• Automation & Infrastructure: Automate all aspects of cloud infrastructure and incident response; develop playbooks for actionable alerts.
• Incident Response: Participate in incident response, root cause investigation, and resolution; maintain and develop infrastructure as code (IaC).
• Collaboration & Problem Solving: Utilize problem-solving skills to help prevent and investigate production issues; collaborate with cross-functional teams.

📝 Enhancement Note: This role requires a proactive approach to identifying and mitigating potential issues, as well as strong communication skills to work effectively with various teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Systems, or a related field.

Experience:

• 2+ years of experience in data structures, algorithms, programming, asynchronous & multithreaded designs.
• 2+ years of experience building scalable and distributed cloud services.
• 2+ years operating production environments.
• 1+ year of experience in cross-team collaboration within a supportive role.

Required Skills:

• Programming skills in Go, Python, or similar languages.
• Experience with monitoring and observability stacks (Grafana, Prometheus).
• Familiarity with Kubernetes, Cloud (AWS/GCP), and Hashicorp tools.
• Experience being on-call.

Preferred Skills:

• Knowledge or experience with AWS or GCP.
• Familiarity with Terraform or other IaC tools.

📝 Enhancement Note: While not required, having experience with AWS or GCP and familiarity with Terraform or other IaC tools can be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

• Demonstrate experience with cloud infrastructure, distributed systems, and automation.
• Showcase problem-solving skills through case studies or live projects.
• Highlight experience with monitoring and observability tools.

Technical Documentation:

• Provide examples of code quality, commenting, and documentation standards.
• Showcase version control, deployment processes, and server configuration experience.
• Demonstrate understanding of testing methodologies, performance metrics, and optimization techniques.

📝 Enhancement Note: For this role, focus on projects that showcase your ability to manage complex systems, optimize performance, and automate infrastructure.

💵 Compensation & Benefits

Salary Range: €55,000 - €75,000 per year (based on market research for mid-senior level DevOps roles in Portugal)

Benefits:

• Competitive salary and equity compensation.
• Health, dental, and vision insurance.
• 401(k) or pension plan with company matching.
• Flexible work arrangements and remote work options.
• Professional development opportunities, including training, conferences, and certifications.

Working Hours: Full-time (40 hours/week) with flexible working hours and maintenance windows.

📝 Enhancement Note: Salary range is estimated based on market research for mid-senior level DevOps roles in Portugal, considering the required skills and experience for this position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Risk Management, Fintech

Company Size: Medium (250-1,000 employees)

Founded: 2011

Team Structure:

• The Platform Engineering area supports the product development lifecycle, from development through testing and deployment to operations and maintenance.
• The Site Reliability Engineering team focuses on ensuring high availability, reliability, and performance of Feedzai's cloud services.

Development Methodology:

• Feedzai follows a DevOps approach, with close collaboration between development, operations, and other teams.
• The company uses Agile methodologies, with a focus on continuous integration, continuous deployment, and continuous improvement.

Company Website: Feedzai

📝 Enhancement Note: Feedzai's culture values collaboration, innovation, and continuous learning, with a strong focus on driving results and challenging the status quo.

📈 Career & Growth Analysis

Web Technology Career Level: Mid-Senior Level (2-5 years) - Site Reliability Engineer

Reporting Structure: This role reports directly to the Engineering Manager within the Platform Engineering area.

Technical Impact: Site Reliability Engineers at Feedzai have a significant impact on the performance, reliability, and scalability of the company's cloud services, directly contributing to the customer experience and business success.

Growth Opportunities:

• Technical Growth: Deepen expertise in cloud environments, distributed systems, and automation; explore emerging technologies and tools.
• Leadership Growth: Develop leadership skills through mentoring, coaching, and team management opportunities.
• Architecture & Design Growth: Gain experience in designing and implementing large-scale, highly available, and performant systems.

📝 Enhancement Note: Feedzai offers numerous growth opportunities for technical professionals looking to advance their careers in a dynamic and challenging environment.

🌐 Work Environment

Office Type: Hybrid (remote work available)

Office Location(s): Portugal (Lisbon, Porto, and remote)

Workspace Context:

• Collaboration: Work closely with cross-functional teams, including product, development, and operations teams.
• Tools & Equipment: Access to modern development tools, multiple monitors, and testing devices.
• Interaction: Regular team meetings, code reviews, and knowledge-sharing sessions.

Work Schedule: Flexible working hours with maintenance windows and on-call rotations.

📝 Enhancement Note: Feedzai's hybrid work environment encourages collaboration and knowledge-sharing while offering the flexibility to work remotely.

📄 Application & Technical Interview Process

Interview Process:

1. Technical Phone Screen: Assess problem-solving skills, programming proficiency, and understanding of cloud environments and distributed systems.
2. System Design & Architecture: Evaluate system design, scalability, and performance optimization skills through a take-home exercise or on-site presentation.
3. Behavioral & Cultural Fit: Assess communication skills, teamwork, and cultural fit through behavioral questions and case studies.
4. Final Decision: Make a final decision based on the candidate's technical skills, problem-solving abilities, and cultural fit.

Portfolio Review Tips:

• Highlight projects that demonstrate your ability to manage complex systems, optimize performance, and automate infrastructure.
• Showcase your problem-solving skills through case studies or live projects.
• Emphasize your experience with cloud environments, distributed systems, and monitoring tools.

Technical Challenge Preparation:

• Brush up on your knowledge of cloud environments (AWS/GCP), distributed systems, and automation tools.
• Practice system design and architecture exercises to prepare for the take-home exercise or on-site presentation.
• Familiarize yourself with Feedzai's product and industry to demonstrate your understanding of the company and its mission.

ATS Keywords: (Organized by category)

• Programming Languages: Go, Python, Bash
• Cloud Platforms: AWS, GCP
• Infrastructure as Code: Terraform, CloudFormation
• Monitoring & Observability: Grafana, Prometheus, ELK Stack
• Containerization & Orchestration: Kubernetes, Docker
• Problem-Solving Skills: Algorithms, Data Structures, System Design
• Soft Skills: Communication, Teamwork, Collaboration

📝 Enhancement Note: Tailor your resume and application materials to highlight the skills and experiences most relevant to this Site Reliability Engineer role at Feedzai.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms: AWS, GCP

Programming Languages: Go, Python, Bash

Infrastructure as Code: Terraform, CloudFormation

Monitoring & Observability: Grafana, Prometheus, ELK Stack

Containerization & Orchestration: Kubernetes, Docker

Database: PostgreSQL, Redis

Caching: Redis, Memcached

Search: Elasticsearch, Algolia

Messaging: RabbitMQ, Apache Kafka

CI/CD: Jenkins, GitLab CI/CD

Version Control: Git

Project Management: Jira, Confluence

📝 Enhancement Note: Familiarize yourself with Feedzai's technology stack, as it is essential for success in this role.

👥 Team Culture & Values

Web Development Values:

• Reliability: Ensure high availability and reliability of Feedzai's cloud services.
• Performance: Optimize system performance and scalability to meet business demands.
• Automation: Automate infrastructure and incident response processes to improve efficiency and reduce manual effort.
• Collaboration: Work closely with cross-functional teams to drive improvements and deliver results.

Collaboration Style:

• Cross-Functional Integration: Collaborate with product, development, and operations teams to ensure alignment and successful project delivery.
• Code Review Culture: Participate in code reviews and pair programming to maintain high coding standards and share knowledge.
• Knowledge Sharing: Contribute to Feedzai's culture of continuous learning and improvement by sharing your expertise with colleagues.

📝 Enhancement Note: Feedzai's culture values collaboration, innovation, and continuous learning, with a strong focus on driving results and challenging the status quo.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• System Complexity: Manage complex, low-latency, high-throughput systems with varying workloads and traffic patterns.
• Scalability & Performance: Optimize system performance and scalability to meet growing business demands and ensure consistent user experience.
• Incident Response: Participate in incident response and resolution, minimizing downtime and ensuring quick recovery.
• Automation & Tooling: Develop and maintain automation tools and scripts to improve efficiency and reduce manual effort.

Learning & Development Opportunities:

• Emerging Technologies: Stay up-to-date with the latest cloud technologies, distributed systems, and automation tools.
• Leadership Development: Develop leadership skills through mentoring, coaching, and team management opportunities.
• Architecture & Design: Gain experience in designing and implementing large-scale, highly available, and performant systems.

📝 Enhancement Note: Feedzai offers numerous growth opportunities for technical professionals looking to advance their careers in a dynamic and challenging environment.

💡 Interview Preparation

Technical Questions:

• System Design & Architecture: Describe your approach to designing scalable, highly available, and performant systems. Provide examples of system design patterns and best practices you've used in previous projects.
• Incident Response: Walk through a scenario where you had to respond to a critical system incident. Describe your approach, the tools you used, and the outcome.
• Automation & Infrastructure as Code: Explain your experience with IaC tools (e.g., Terraform, CloudFormation) and how you've used them to automate infrastructure and incident response processes.

Company & Culture Questions:

• Feedzai's Mission: Explain why you're interested in Feedzai's mission to secure the transition to a cashless world and enable digital trust in every transaction and payment type.
• Collaboration & Teamwork: Describe your experience working with cross-functional teams and how you've contributed to their success. Provide specific examples of projects or initiatives where your collaboration skills were essential.

Portfolio Presentation Strategy:

• System Design & Architecture: Present your approach to designing scalable, highly available, and performant systems using a structured, step-by-step process.
• Incident Response: Describe a critical system incident you've responded to, highlighting your problem-solving skills, communication, and collaboration with other teams.
• Automation & Infrastructure as Code: Showcase your experience with IaC tools by walking through a project or initiative where you've used them to automate infrastructure and incident response processes.

📝 Enhancement Note: Tailor your interview preparation to the specific requirements and challenges of the Site Reliability Engineer role at Feedzai, focusing on your technical skills, problem-solving abilities, and cultural fit.

📌 Application Steps

To apply for this Site Reliability Engineer position at Feedzai:

1. Update Your Resume: Highlight your experience with cloud environments, distributed systems, and automation tools. Emphasize your problem-solving skills, system design, and architecture expertise.
2. Prepare for Technical Phone Screen: Brush up on your knowledge of cloud environments (AWS/GCP), distributed systems, and automation tools. Practice problem-solving exercises and system design questions.
3. Prepare for System Design & Architecture Interview: Review system design patterns and best practices. Practice system design exercises and prepare a structured, step-by-step presentation approach.
4. Research Feedzai: Familiarize yourself with Feedzai's product, industry, and company culture. Prepare thoughtful questions to ask during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.