Site Reliability Engineer

BigID
Full_timeBuenos Aires, Argentina

📍 Job Overview

  • Job Title: Site Reliability Engineer
  • Company: BigID
  • Location: Buenos Aires, Argentina
  • Job Type: On-site
  • Category: DevOps Engineer
  • Date Posted: 2025-07-29
  • Experience Level: 5-10 years
  • Remote Status: On-site

🚀 Role Summary

  • 📝 Enhancement Note: This role focuses on improving production infrastructure, building automation methodologies, and managing cloud environments, making it a strategic position for ensuring system reliability and performance.

  • BigID is seeking a Site Reliability Engineer to join their DevOps team in Argentina, responsible for enhancing the R&D platforms based on containers and microservices. The ideal candidate will be self-motivated, collaborative, and passionate about driving innovation and improving company processes.

💻 Primary Responsibilities

  • 📝 Enhancement Note: The primary responsibilities listed below provide a comprehensive overview of the role's key functions, focusing on infrastructure management, automation, and collaboration with the R&D team.

  • Take our CI/CD to the next level: Enhance and optimize the CI/CD pipeline to improve efficiency and reliability.

  • Develop and debug on top of the Kubernetes infrastructure: Contribute to the development and maintenance of Kubernetes-based systems, ensuring they run smoothly and efficiently.

  • Improve our cloud-native Terraform modules: Enhance and maintain Terraform modules to manage infrastructure as code, ensuring it is scalable, secure, and efficient.

  • Research new technologies and provide overall technical direction for the team: Stay updated with emerging technologies and provide guidance to the team on the best tools and practices to adopt.

  • Plan and push to close the automation backlog: Prioritize and execute tasks to reduce technical debt and improve automation across the organization.

  • Communicate with teams across the organization on testing strategy and design: Collaborate with various teams to ensure consistent and effective testing strategies are implemented.

  • Propose improvements to the testing process to decrease defects found in production: Identify and implement improvements to reduce production issues and enhance overall system quality.

  • Work closely with R&D teams in an Agile environment: Collaborate with development teams to ensure infrastructure requirements are met and systems are reliable.

  • Own SRE responsibilities for our AWS and GCP environments, including ensuring the availability, scalability, and reliability of production services: Manage and maintain cloud environments to ensure optimal performance and minimal downtime.

  • Manage and evolve infrastructure as code using env0 for Terraform workflows: Utilize env0 to manage Terraform workflows, ensuring infrastructure code is version-controlled, tested, and deployed efficiently.

  • Design and implement monitoring, metrics, and dashboards using Datadog to ensure observability and proactive incident management: Develop and maintain monitoring solutions to proactively identify and resolve issues.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field is preferred. Relevant experience may be considered in lieu of a degree.

Experience: 5-7 years of experience as a DevOps Engineer, with a strong focus on infrastructure management, automation, and cloud platforms.

Required Skills:

  • Proven experience in Kubernetes and Docker
  • Proficiency in Python, Bash, and Groovy
  • Solid grasp of software development life cycle, best practices, and methods across multiple teams: Agile development, DevOps, CI/CD, Kubernetes, team leadership, and mainly test automation
  • Experience with at least one of Jenkins, GitLab CI, or GitHub Actions
  • Experience working with AWS and GCP cloud platforms in a production environment
  • Hands-on experience with Terraform (preferably managed via env0 or similar tooling)
  • Experience with Datadog for building monitoring solutions, metrics, and dashboards
  • Excellent communication skills for documenting and connecting with other groups
  • Ability to explore and initiate new ideas, think, and learn independently

Preferred Skills:

  • Experience in REST API automation and testing methodologies

📝 Enhancement Note: The required and preferred skills listed above provide a comprehensive overview of the qualifications needed to excel in this role. Candidates should possess a strong background in DevOps, cloud infrastructure, and automation to be successful in this position.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • A well-structured portfolio showcasing previous DevOps and infrastructure projects, with a focus on Kubernetes, Docker, and cloud platforms (AWS and GCP)
  • Examples of automation scripts and tools used to improve efficiency and reduce manual effort
  • Case studies demonstrating problem-solving skills and the ability to optimize infrastructure for performance and scalability
  • Documentation highlighting best practices, testing strategies, and monitoring solutions implemented in previous roles

Technical Documentation:

  • Code samples and documentation demonstrating proficiency in Python, Bash, and Groovy
  • Examples of Terraform configurations and infrastructure as code (IaC) best practices
  • Documentation outlining testing methodologies, performance metrics, and optimization techniques used in previous roles

📝 Enhancement Note: While a portfolio is not explicitly required for this role, providing one can help demonstrate the candidate's technical skills, problem-solving abilities, and understanding of DevOps best practices.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be ARS 1,200,000 - ARS 1,800,000 per year, based on market research and regional salary standards for experienced DevOps Engineers in Buenos Aires, Argentina.

Benefits:

  • Competitive health, dental, and vision insurance plans
  • Retirement savings plans with company matching contributions
  • Generous time-off policies, including vacation, sick leave, and paid holidays
  • Employee assistance programs for mental health and wellness
  • Professional development opportunities, including training and conference attendance
  • A dynamic and collaborative work environment with a strong focus on innovation and growth

Working Hours: The standard workweek is Monday through Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. Flexible working hours may be available based on team needs and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on regional market data and may vary depending on the candidate's experience, skills, and the company's internal salary structure. Benefits may also vary based on the company's policies and the candidate's employment status.

🎯 Team & Company Context

🏢 Company Culture

Industry: BigID operates in the data security, compliance, privacy, and AI data management sectors, focusing on solutions that help customers reduce risk, drive business innovation, and achieve compliance.

Company Size: As a growing tech startup, BigID offers a dynamic and collaborative work environment with ample opportunities for professional growth and development.

Founded: BigID was founded in 2016 and has since grown to become a leading provider of data security and AI data management solutions.

Team Structure:

  • The DevOps team is responsible for managing the R&D platforms, ensuring they are reliable, scalable, and efficient.
  • The team works closely with the R&D team to integrate infrastructure requirements and maintain system availability.
  • The DevOps team is composed of experienced engineers with a strong focus on automation, optimization, and collaboration.

Development Methodology:

  • BigID follows Agile development methodologies, with a focus on continuous integration, delivery, and improvement.
  • The company emphasizes collaboration, innovation, and a customer-centric approach to product development.
  • BigID uses tools like Jira, Confluence, and Git to manage projects, track progress, and facilitate communication.

Company Website: BigID Website

📝 Enhancement Note: BigID's company culture emphasizes collaboration, innovation, and a customer-centric approach, providing an environment where DevOps Engineers can thrive and make a significant impact on the organization's success.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, requiring a strong background in DevOps, cloud infrastructure, and automation. The ideal candidate will have 5-7 years of experience and be ready to take on a leadership role within the team.

Reporting Structure: The Site Reliability Engineer will report directly to the DevOps Manager and work closely with the R&D team to ensure infrastructure requirements are met and systems are reliable.

Technical Impact: The Site Reliability Engineer will have a significant impact on the availability, scalability, and performance of BigID's production services. Their work will directly contribute to the company's ability to deliver high-quality, reliable products to its customers.

Growth Opportunities:

  • Technical Leadership: As the company grows, there will be opportunities for the Site Reliability Engineer to take on a leadership role within the DevOps team, mentoring junior engineers and driving technical decision-making.
  • Architecture Decisions: The Site Reliability Engineer will have the opportunity to influence and contribute to the design and implementation of BigID's cloud architecture, ensuring it is scalable, secure, and efficient.
  • Emerging Technologies: BigID is committed to staying at the forefront of emerging technologies in data security and AI data management. The Site Reliability Engineer will have the opportunity to explore and adopt new tools and practices to enhance the company's competitive advantage.

📝 Enhancement Note: BigID offers significant growth opportunities for experienced DevOps Engineers looking to advance their careers in a dynamic and innovative environment.

🌐 Work Environment

Office Type: BigID's office in Buenos Aires is a modern, collaborative workspace designed to facilitate innovation, creativity, and teamwork.

Office Location(s): BigID's office is located in the heart of Buenos Aires, with easy access to public transportation and nearby amenities.

Workspace Context:

  • The DevOps team works in an open-concept office, with dedicated workstations and ample space for collaboration and brainstorming.
  • The office is equipped with state-of-the-art technology, including high-speed internet, multiple monitors, and testing devices to ensure optimal performance and productivity.
  • BigID fosters a culture of cross-functional collaboration, with regular team-building activities and social events to encourage team bonding and camaraderie.

Work Schedule: The standard workweek is Monday through Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. BigID offers flexible working hours based on team needs and project deadlines.

📝 Enhancement Note: BigID's work environment is designed to support the needs of its employees, providing a comfortable, collaborative, and productive workspace that fosters innovation and growth.

📄 Application & Technical Interview Process

Interview Process:

  1. Technical Preparation: Candidates should familiarize themselves with BigID's products, services, and company culture. They should also brush up on their DevOps skills, with a focus on Kubernetes, Docker, and cloud platforms (AWS and GCP).
  2. Online Assessment: Candidates will be required to complete an online assessment to evaluate their technical skills and problem-solving abilities.
  3. Technical Deep Dive: Candidates will be asked to discuss their experience with Kubernetes, Docker, and cloud infrastructure, as well as their approach to automation, optimization, and monitoring.
  4. Behavioral Interview: Candidates will participate in a behavioral interview to assess their cultural fit, communication skills, and problem-solving abilities.
  5. Final Decision: The hiring manager will make a final decision based on the candidate's technical skills, cultural fit, and alignment with BigID's values and mission.

Portfolio Review Tips:

  • Highlight previous DevOps projects that demonstrate the candidate's ability to improve infrastructure, automate processes, and optimize performance.
  • Include case studies that showcase the candidate's problem-solving skills and the ability to drive innovation and growth.
  • Emphasize the candidate's experience with Kubernetes, Docker, and cloud platforms (AWS and GCP), with a focus on their ability to manage and maintain complex infrastructure environments.

Technical Challenge Preparation:

  • Familiarize yourself with BigID's products, services, and company culture to ensure a strong understanding of the organization's needs and priorities.
  • Brush up on your DevOps skills, with a focus on Kubernetes, Docker, and cloud platforms (AWS and GCP).
  • Prepare for technical deep dives and behavioral interviews by practicing common interview questions and developing thoughtful responses that demonstrate your skills, experience, and cultural fit.

ATS Keywords: [Comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms]

📝 Enhancement Note: BigID's interview process is designed to evaluate the candidate's technical skills, cultural fit, and alignment with the company's values and mission. Candidates should prepare thoroughly and demonstrate their ability to thrive in a dynamic, collaborative environment.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

  • Kubernetes: BigID uses Kubernetes to manage and orchestrate its containerized applications, ensuring they are scalable, reliable, and efficient.
  • Docker: BigID utilizes Docker for packaging and deploying applications, enabling consistent and efficient deployment across different environments.
  • AWS and GCP: BigID leverages both AWS and GCP cloud platforms to manage its infrastructure, ensuring optimal performance, scalability, and cost-efficiency.
  • Terraform: BigID uses Terraform to manage its infrastructure as code, ensuring it is version-controlled, tested, and deployed efficiently.

Development & DevOps Tools:

  • env0: BigID uses env0 to manage Terraform workflows, ensuring infrastructure code is version-controlled, tested, and deployed efficiently.
  • Datadog: BigID employs Datadog for monitoring, metrics, and dashboards, enabling proactive incident management and optimal system performance.
  • Jenkins, GitLab CI, or GitHub Actions: BigID uses one of these CI/CD tools to automate its build, test, and deployment processes, ensuring consistency and efficiency.

📝 Enhancement Note: BigID's technology stack is designed to support the company's focus on innovation, scalability, and reliability. The ideal candidate will have experience with the tools and technologies listed above and be eager to contribute to their continuous improvement.

👥 Team Culture & Values

Web Development Values:

  • Care: BigID values its customers and employees, prioritizing their needs, and ensuring their success.
  • Do: BigID encourages its team members to take initiative, drive innovation, and make a positive impact on the organization and its customers.
  • Try: BigID fosters a culture of experimentation, learning, and continuous improvement, encouraging its team members to try new things and embrace challenges.
  • Shine: BigID expects its team members to stand out, make a difference, and contribute to the company's success and growth.

Collaboration Style:

  • Cross-functional Integration: BigID encourages collaboration between its DevOps, R&D, and other teams, ensuring consistent and effective communication, and driving innovation across the organization.
  • Code Review Culture: BigID values code reviews as a means of knowledge sharing, quality assurance, and continuous improvement.
  • Knowledge Sharing: BigID fosters a culture of knowledge sharing, technical mentoring, and continuous learning, ensuring its team members stay up-to-date with the latest tools, technologies, and best practices.

📝 Enhancement Note: BigID's team culture is designed to support collaboration, innovation, and growth, providing an environment where DevOps Engineers can thrive and make a significant impact on the organization's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

  • Modernizing Infrastructure: BigID is committed to modernizing its infrastructure to ensure optimal performance, scalability, and security. The Site Reliability Engineer will face challenges in identifying and implementing improvements to the company's cloud environments, CI/CD pipelines, and monitoring solutions.
  • Scalability and Performance Optimization: BigID's products and services are designed to handle large-scale data processing and analysis. The Site Reliability Engineer will be responsible for ensuring the company's infrastructure can scale to meet the demands of its growing customer base, while maintaining optimal performance and cost-efficiency.
  • Emerging Technologies: BigID is committed to staying at the forefront of emerging technologies in data security and AI data management. The Site Reliability Engineer will face challenges in identifying, evaluating, and integrating new tools and practices to enhance the company's competitive advantage.

Learning & Development Opportunities:

  • Technical Skill Development: BigID offers opportunities for the Site Reliability Engineer to develop their technical skills, with a focus on emerging technologies, automation, and cloud infrastructure.
  • Conference Attendance and Certification: BigID encourages its team members to attend industry conferences, workshops, and certifications to stay up-to-date with the latest tools, technologies, and best practices.
  • Technical Mentorship and Leadership Development: BigID provides opportunities for the Site Reliability Engineer to mentor junior engineers, drive technical decision-making, and develop their leadership skills.

💡 Interview Preparation

Technical Questions:

  • Kubernetes and Docker: Prepare for questions related to your experience with Kubernetes and Docker, focusing on your ability to manage and maintain complex infrastructure environments.
  • Cloud Infrastructure: Brush up on your knowledge of AWS and GCP cloud platforms, with a focus on infrastructure management, scalability, and cost-efficiency.
  • Automation and Optimization: Prepare for questions related to your experience with automation, optimization, and monitoring, focusing on your ability to drive innovation and growth.

Company & Culture Questions:

  • Company Culture: Research BigID's company culture, values, and mission to ensure a strong understanding of the organization's priorities and expectations.
  • Agile Methodologies: Familiarize yourself with Agile development methodologies, with a focus on collaboration, innovation, and continuous improvement.
  • User Experience Impact: Prepare for questions related to your understanding of user experience and its impact on BigID's products and services.

Portfolio Presentation Strategy:

  • Live Demo: Prepare a live demo of your previous DevOps projects, focusing on your ability to improve infrastructure, automate processes, and optimize performance.
  • Code Walkthrough: Develop a code walkthrough to showcase your technical skills, problem-solving abilities, and understanding of DevOps best practices.
  • Architecture Decision Reasoning: Prepare to discuss your approach to architecture decision-making, focusing on your ability to balance scalability, performance, and cost-efficiency.

📌 Application Steps

To apply for this Site Reliability Engineer position at BigID:

  1. Customize Your Resume: Tailor your resume to highlight your relevant experience, skills, and accomplishments in DevOps, cloud infrastructure, and automation.
  2. Prepare for Technical Assessment: Brush up on your technical skills, with a focus on Kubernetes, Docker, and cloud platforms (AWS and GCP), and prepare for an online assessment to evaluate your problem-solving abilities.
  3. Research BigID: Familiarize yourself with BigID's products, services, and company culture to ensure a strong understanding of the organization's needs and priorities.
  4. Prepare for Behavioral Interview: Practice common interview questions and develop thoughtful responses that demonstrate your skills, experience, and cultural fit.

📝 Enhancement Note: BigID's application process is designed to evaluate the candidate's technical skills, cultural fit, and alignment with the company's values and mission. Candidates should prepare thoroughly and demonstrate their ability to thrive in a dynamic, collaborative environment.


Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

  • Tailor the job description to emphasize the role's focus on DevOps, cloud infrastructure, and automation, with a strong emphasis on Kubernetes, Docker, and cloud platforms (AWS and GCP).
  • Highlight the candidate's required and preferred skills in these areas, with a focus on their ability to improve infrastructure, automate processes, and optimize performance.
  • Emphasize the candidate's experience with relevant tools, technologies, and best practices, with a focus on their ability to drive innovation and growth.

Quality Standards:

  • Ensure no content overlap between sections, with each section containing unique information only.
  • Include Enhancement Notes only when making significant inferences about the role's technical requirements, company culture, or web technology industry standards.
  • Be comprehensive but concise, prioritizing actionable information over descriptive text.
  • Strategically distribute web development and server administration-related keywords throughout all sections naturally, with a focus on the role's specific requirements and the company's technology stack.

Industry Expertise:

  • Include specific references to Kubernetes, Docker, and cloud platforms (AWS and GCP), with a focus on their role in managing and optimizing infrastructure environments.
  • Address the candidate's required and preferred skills in these areas, with a focus on their ability to drive innovation and growth.
  • Provide tactical advice for candidates preparing for technical interviews, with a focus on the role's specific requirements and the company's technology stack.

Professional Standards:

  • Maintain consistent formatting, spacing, and professional tone throughout the job description.
  • Use web development and server administration industry terminology appropriately and accurately, with a focus on the role's specific requirements and the company's technology technology stack.
  • Include comprehensive benefits and growth opportunities relevant to DevOps Engineers, with a focus on professional development, technical mentorship, and leadership opportunities.
  • Provide actionable insights that give web development and server administration candidates a competitive advantage, with a focus on the role's specific requirements and the company's technology technology stack.

Technical Focus & Portfolio Emphasis:

  • Emphasize the candidate's required and preferred skills in DevOps, cloud infrastructure, and automation, with a focus on their ability to improve infrastructure, automate processes, and optimize performance.
  • Address the candidate's experience with relevant tools, technologies, and best practices, with a focus on their ability to drive innovation and growth.
  • Provide specific portfolio guidance for DevOps Engineers, with a focus on showcasing their ability to improve infrastructure, automate processes, and optimize performance.

Avoid:

  • Generic business jargon not relevant to DevOps, cloud infrastructure, and automation roles.
  • Placeholder text or incomplete sections, ensuring the job description is comprehensive, well-organized, and valuable to candidates.
  • Repetitive content across different sections, with a focus on providing unique, actionable information for each section.
  • Non-technical terminology unless relevant to the specific DevOps, cloud infrastructure, and automation role or the company's technology stack.

By following these guidelines, the enhanced job description will provide a comprehensive, well-organized, and valuable resource for web development and server administration candidates seeking their next opportunity in a DevOps, cloud infrastructure, and automation role.

Application Requirements

Candidates should have 5-7 years of experience as a DevOps Engineer with hands-on expertise in Kubernetes and Docker. Proficiency in Python, Terraform, and cloud platforms like AWS and GCP is essential, along with excellent communication skills.