Site Reliability Engineer (Application Edge)

Proton
Full_timeBarcelona, Spain

📍 Job Overview

  • Job Title: Site Reliability Engineer (Application Edge)
  • Company: Proton
  • Location: Barcelona, London
  • Job Type: Hybrid (3 core days in the office, 2-4 days remote)
  • Category: DevOps, Site Reliability Engineering
  • Date Posted: June 25, 2025
  • Experience Level: Mid-level (2-5 years of experience)

🚀 Role Summary

  • Design, build, and operate resilient application and traffic management systems for Proton’s most critical production services.
  • Develop and maintain automation tools to enhance deployment processes, configuration management, and service reliability.
  • Ensure availability and performance of production services through load balancing, network optimization, and failure recovery strategies.
  • Improve monitoring, alerting, and incident response to maintain high availability and rapid issue resolution.
  • Optimize and scale Proton’s hybrid infrastructure, spanning on-premises and cloud-based deployments.
  • Collaborate with product and security teams to implement best practices for privacy and data protection at every layer of the stack.
  • Document and share knowledge to foster a culture of learning and continuous improvement within the team and beyond.

📝 Enhancement Note: The role requires a strong security mindset and understanding of secure infrastructure practices, as Proton is committed to providing privacy as a default for all users.

💻 Primary Responsibilities

  • Infrastructure Management: Design, build, and maintain resilient application and traffic management systems for Proton’s critical production services. Ensure the availability, performance, and scalability of these systems to meet the growing demands of Proton’s user base.
  • Automation and Configuration Management: Develop and maintain automation tools to enhance deployment processes, configuration management, and service reliability. Streamline manual processes and reduce human error through automation.
  • Load Balancing and Traffic Management: Ensure the availability and performance of production services through load balancing, network optimization, and failure recovery strategies. Manage and optimize traffic flow to distribute workloads effectively and efficiently.
  • Monitoring and Alerting: Improve monitoring, alerting, and incident response to maintain high availability and rapid issue resolution. Proactively identify and address potential service disruptions before they impact users.
  • Infrastructure Optimization and Scaling: Optimize and scale Proton’s hybrid infrastructure, spanning on-premises and cloud-based deployments. Ensure that the infrastructure can scale to meet the demands of Proton’s growing user base and support the company’s long-term growth.
  • Collaboration and Knowledge Sharing: Collaborate with product and security teams to implement best practices for privacy and data protection at every layer of the stack. Document and share knowledge to foster a culture of learning and continuous improvement within the team and beyond.

📝 Enhancement Note: The role requires strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

🎓 Skills & Qualifications

Education: A Bachelor’s degree in Computer Science, a similar field, or equivalent practical experience.

Experience: 2-5 years of experience in Site Reliability Engineering, DevOps, or a related role.

Required Skills:

  • Strong knowledge of networking, including TCP/IP, DNS, and HTTP/HTTPS traffic management.
  • Experience deploying, tuning, and maintaining high-performance load balancing solutions (e.g., HAProxy, Envoy, Traefik).
  • Familiarity with Kubernetes and container orchestration in production environments.
  • Experience with software development and automation in one or more programming languages (e.g., Python, Rust, Go).
  • Ability to troubleshoot complex production issues across network, application, and system layers.
  • A strong security mindset, with an understanding of secure infrastructure practices.

Preferred Skills:

  • Hands-on experience with traffic shaping, rate limiting, and DDoS mitigation strategies.
  • Deep expertise in Kubernetes service optimization and management.
  • Experience with Infrastructure as Code (Terraform, Ansible, or similar).
  • Familiarity with privacy-focused infrastructure challenges and solutions.

📝 Enhancement Note: While not required, experience with privacy-focused infrastructure challenges and solutions would be highly beneficial for this role, given Proton’s commitment to providing privacy as a default for all users.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

  • A portfolio showcasing your experience with load balancing, traffic management, and infrastructure optimization projects.
  • Examples of your automation and configuration management work, highlighting your ability to streamline manual processes and reduce human error.
  • Case studies demonstrating your ability to improve monitoring, alerting, and incident response in production environments.
  • Documentation of your experience with Kubernetes and container orchestration, including any relevant certifications or projects.

Technical Documentation:

  • Code quality, commenting, and documentation standards for your automation and configuration management projects.
  • Version control, deployment processes, and server configuration best practices.
  • Testing methodologies, performance metrics, and optimization techniques for your infrastructure projects.

📝 Enhancement Note: While not required, including examples of your work with privacy-focused infrastructure challenges and solutions would strengthen your portfolio and demonstrate your understanding of Proton’s commitment to privacy.

💵 Compensation & Benefits

Salary Range: €55,000 - €75,000 per year (based on market research for mid-level Site Reliability Engineers in Barcelona and London, with regional cost of living adjustments)

Benefits:

  • Office First: Collaboration is easier and more effective in person, with offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei. Enjoy working from home up to 30% of the time, while enjoying great company during our three core days in the office.
  • Technology: Proton provides all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
  • Food: Lunch and snacks are provided by Proton every day at our offices.
  • Transport: Proton supports employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on your office location.
  • Stock Options: At Proton, we are all owners of the company, and you get stock options when you join us.
  • Flexible Working: You can define your own working hours as long as it works with team meetings.
  • Learning and Development: Proton offers various learning opportunities, including training programs, conferences and events, and continual learning.
  • Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies, and wellness programs.
  • Work that Matters: Proton is a community-first organization, started with the support of a crowdfunding campaign and built with community input. Over 100 million people trust and support Proton, and we put our users and community first in everything we do. Read more about our impact here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Proton operates in the privacy-focused technology industry, providing secure communication and data storage services to millions of users worldwide.

Company Size: Proton has a growing team of over 500 people from over 50 different countries, ranging from the world’s top companies and universities.

Founded: Proton was founded in 2014 by a team of scientists from CERN, with a mission to provide free and open-source technology to millions worldwide, ensuring access to privacy, security, and freedom online.

Team Structure:

  • Proton’s team is organized around specific products and services, with cross-functional collaboration between developers, designers, and other teams.
  • The Application Edge team is responsible for managing user-facing production infrastructure across both on-premises and cloud environments, ensuring the reliable, secure, and high-performance delivery of Proton’s most critical traffic.

Development Methodology:

  • Proton embraces SRE principles—automation, reliability, and performance—to develop and operate infrastructure that scales with the company’s growing user base.
  • The team uses Agile methodologies, with regular sprint planning and cross-functional collaboration to ensure efficient and effective development processes.

Company Website: proton.me

📝 Enhancement Note: Proton’s commitment to privacy and user-focused development is reflected in its company culture, with a strong emphasis on collaboration, innovation, and continuous learning.

📈 Career & Growth Analysis

Web Technology Career Level: The Site Reliability Engineer (Application Edge) role is a mid-level position, requiring 2-5 years of experience in Site Reliability Engineering, DevOps, or a related role. The role offers significant opportunities for career growth and professional development within Proton’s expanding team.

Reporting Structure: The Site Reliability Engineer reports directly to the Engineering Manager of the Application Edge team, with regular check-ins and performance reviews to support professional growth and development.

Technical Impact: The Site Reliability Engineer plays a critical role in ensuring the availability, performance, and scalability of Proton’s most critical production services. The work directly impacts the user experience and the overall success of Proton’s privacy-focused services.

Growth Opportunities:

  • Technical Progression: Proton offers various learning opportunities, including training programs, conferences and events, and continual learning, to support the professional development of its team members. The Site Reliability Engineer can expect to gain valuable experience and expertise in cutting-edge infrastructure technologies and best practices.
  • Technical Leadership: As Proton continues to grow, there will be opportunities for the Site Reliability Engineer to take on more senior roles, mentoring junior team members, and driving technical decision-making within the team and across the organization.
  • Architecture and Design: With experience and proven success, the Site Reliability Engineer may have the opportunity to contribute to the architectural design and long-term strategy of Proton’s infrastructure, shaping the future of the company’s privacy-focused services.

📝 Enhancement Note: Proton’s commitment to its employees’ professional growth and development is reflected in its comprehensive learning and development opportunities, as well as its emphasis on mentorship and technical leadership.

🌐 Work Environment

Office Type: Proton’s offices are designed to foster collaboration and innovation, with open-concept workspaces, meeting rooms, and breakout areas to support team interaction and knowledge sharing.

Office Location(s): Proton has offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje, and Taipei, with remote work options available for eligible roles.

Workspace Context:

  • Collaboration and Interaction: Proton’s offices are designed to encourage collaboration and interaction between team members, with open-concept workspaces, meeting rooms, and breakout areas to support team interaction and knowledge sharing.
  • Technology and Tools: Proton provides all the devices and software you need to excel in your role, ensuring you have the best tools at your disposal to achieve your goals.
  • Work-Life Balance: Proton offers flexible working hours and remote work options to support a healthy work-life balance for its employees.

Work Schedule: Proton’s work schedule is designed to balance the demands of the role with the need for a healthy work-life balance. The company offers flexible working hours and remote work options to support its employees’ personal and professional growth.

📝 Enhancement Note: Proton’s commitment to a positive work environment is reflected in its emphasis on collaboration, innovation, and work-life balance, as well as its provision of the best tools and resources to support its employees’ success.

📄 Application & Technical Interview Process

Interview Process:

  1. Technical Phone Screen: A 30-45 minute phone screen to assess your technical skills and understanding of Site Reliability Engineering concepts.
  2. Technical Deep Dive: A 2-3 hour hands-on assessment, where you will work on a real-world infrastructure challenge to demonstrate your problem-solving skills and technical expertise.
  3. Behavioral Interview: A 45-60 minute interview to discuss your career goals, work style, and cultural fit with Proton’s team.
  4. Final Interview: A 30-45 minute interview with Proton’s Engineering Manager to discuss your technical assessment, career aspirations, and any remaining questions.

Portfolio Review Tips:

  • Highlight your experience with load balancing, traffic management, and infrastructure optimization projects.
  • Include examples of your automation and configuration management work, demonstrating your ability to streamline manual processes and reduce human error.
  • Showcase your ability to improve monitoring, alerting, and incident response in production environments.
  • Emphasize your experience with Kubernetes and container orchestration, including any relevant certifications or projects.
  • Tailor your portfolio to Proton’s commitment to privacy and user-focused development, highlighting any relevant experience with privacy-focused infrastructure challenges and solutions.

Technical Challenge Preparation:

  • Brush up on your knowledge of networking, load balancing, and traffic management concepts.
  • Familiarize yourself with Proton’s products and services, understanding the unique challenges and requirements of a privacy-focused infrastructure.
  • Practice your problem-solving skills and be prepared to discuss your approach to complex infrastructure challenges.

ATS Keywords: Networking, Load Balancing, Traffic Management, Kubernetes, Container Orchestration, Infrastructure as Code, Site Reliability Engineering, DevOps, Automation, Monitoring, Alerting, Incident Response, Infrastructure Optimization, Scalability, Security, Privacy, User Experience, Collaboration, Agile Methodologies, Cloud Infrastructure, On-Premises Infrastructure, Hybrid Infrastructure, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical 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Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving Skills, Technical Expertise, Infrastructure Challenges, Infrastructure Solutions, Technical Leadership, Mentorship, Career Progression, Work-Life Balance, Remote Work, Office Environment, Technical Interview, Behavioral Interview, Final Interview, Portfolio Review, Technical Assessment, Problem-Solving

Application Requirements

Candidates should have a Bachelor’s degree in Computer Science or equivalent experience, along with strong knowledge of networking and experience with load balancing solutions. Familiarity with Kubernetes and a programming language for automation is also required.