📍 Job Overview

Job Title: Site Reliability Engineer Analyst
Company: flatexDEGIRO AG
Location: Sofia, Sofia-Grad, Bulgaria
Job Type: Hybrid (3 office days per week)
Category: DevOps, Infrastructure
Date Posted: 2025-06-13
Experience Level: Junior/Mid (0-3 years)
Remote Status: On-site/Hybrid

🚀 Role Summary

Key Responsibilities: Proactively monitor and troubleshoot trading systems, analyze and escalate exchange-related issues, manage stakeholder expectations, and configure/maintain trading system architecture.
Key Skills: MySQL, Bash scripting, Linux, Python, networking concepts, ITIL Foundation (desired).
Key Technologies: MySQL, Bash, Linux, Python, ITIL.

📝 Enhancement Note: This role combines Site Reliability Engineering (SRE) and data analysis aspects, focusing on trading system monitoring, issue resolution, and stakeholder management. It requires a strong technical foundation in Linux, scripting, and databases, with a plus for ITIL and Python knowledge.

💻 Primary Responsibilities

🔍 Monitoring & Troubleshooting: Proactively monitor and troubleshoot trading systems and exchanges, ensuring minimal downtime and quick issue resolution.
📈 Exchange & Product Management: Analyze and escalate exchange-related issues, provide products for corporate actions and client requests, and monitor product download applications/scripts.
🐛 Bug & Anomaly Resolution: Act on anomalies/bugs reported by stakeholders and work with Recon to reconcile trades, position breaks, and cash differences.
📊 Data Analysis & Reporting: Perform ad-hoc SQL reporting, data analysis, and implement stored procedures as needed. Configure and maintain trading system architecture.
🛠 Stakeholder Management: Manage stakeholder expectations by ensuring alignment on resolution approaches and timelines.

📝 Enhancement Note: This role requires a strong focus on problem-solving, communication, and stakeholder management skills to effectively handle production issues and ensure smooth trading system operation.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Finance, Economics, Data Analytics, Computer Science, or equivalent experience.

Experience: 1-3 years of professional experience in a relevant field.

Required Skills:

MySQL and Bash scripting (or willingness to learn)
Linux operating system (or willingness to learn)
Knowledge of business intelligence visualization tools (Grafana, Elasticsearch) is a plus
Experience in Python and understanding of networking concepts is a plus
ITIL Foundation knowledge/certification is a plus

Preferred Skills:

Experience in a trading or finance environment
Familiarity with exchange/venue systems and trading infrastructure
Strong problem-solving and communication skills

📝 Enhancement Note: While the role requires a specific skill set, the company is open to candidates with the right attitude and willingness to learn, as indicated by the "or willingness to learn" phrasing for some required skills.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with MySQL, Bash scripting, and Linux through relevant projects or case studies.
Showcase problem-solving skills and ability to manage stakeholder expectations through past projects or achievements.

Technical Documentation:

Provide examples of SQL queries, scripts, or reports demonstrating data analysis and problem-solving skills.
Include any relevant documentation or case studies showcasing experience with exchange systems, trading infrastructure, or ITIL processes.

📝 Enhancement Note: As this role combines SRE and data analysis aspects, the portfolio should highlight both technical skills and problem-solving abilities, with a focus on trading systems, exchange management, and stakeholder communication.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Sofia, Bulgaria, is approximately 25,000 - 35,000 BGN per year (gross), based on market research and the company's size. This estimate includes the cost of living in Sofia and the experience level required for the role.

Benefits:

Good work-life balance
30 days paid leave
Personal and professional development opportunities
Career development opportunities
Additional health insurance (Luxe package)
Best Doctors’ health insurance
Competitive salary
Food vouchers
Sports card

Working Hours: Full-time (40 hours per week) with flexible work arrangements (3 office days per week).

📝 Enhancement Note: The salary range provided is an estimate based on market research and the company's size. The benefits listed are tailored to the Bulgarian market and reflect the company's commitment to employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: flatexDEGIRO operates in the online brokerage industry, offering independent products with execution on top exchanges. The company is one of the leading and fastest-growing online brokerage platforms in Europe, with around 3 million customer accounts and around 57 million securities transactions processed in 2023.

Company Size: With around 3 million customer accounts and a significant market presence, flatexDEGIRO is a mid-sized company with a strong focus on technology and innovation.

Founded: 2006 (as flatex AG), with the acquisition of DEGIRO in 2021, forming flatexDEGIRO AG.

Team Structure:

The team consists of various departments, including Trading Systems, Recon, and Product Management, working together to ensure smooth trading system operation and client satisfaction.
The role of Site Reliability Engineer Analyst falls within the Trading Systems department, collaborating with other teams to manage trading systems and exchange-related issues.

Development Methodology:

Agile methodologies are used to manage projects and ensure efficient issue resolution.
Collaboration and communication are key aspects of the company's culture, with a focus on stakeholder management and alignment on resolution approaches and timelines.

Company Website: https://www.flatexdegiro.com/en

📝 Enhancement Note: As a mid-sized company in the online brokerage industry, flatexDEGIRO places a strong emphasis on technology, innovation, and collaboration. The company's culture fosters a good work-life balance and supports professional development opportunities.

📈 Career & Growth Analysis

Web Technology Career Level: Junior/Mid-level Site Reliability Engineer, focusing on trading system monitoring, issue resolution, and stakeholder management.

Reporting Structure: The role reports directly to the Trading Systems department, collaborating with other teams to manage trading systems and exchange-related issues.

Technical Impact: The role has a significant impact on trading system availability, performance, and client satisfaction. Effective issue resolution and stakeholder management ensure smooth trading system operation and minimal downtime.

Growth Opportunities:

Technical Growth: Develop expertise in trading systems, exchange management, and ITIL processes. Expand skills in data analysis, Python, and networking concepts to take on more complex responsibilities.
Leadership Growth: Demonstrate strong problem-solving and communication skills to take on leadership roles within the team, mentoring junior team members and driving best practices in trading system management.
Career Progression: Transition into more senior roles within the Trading Systems department, such as Senior Site Reliability Engineer or Team Lead, or explore opportunities in other departments, such as Product Management or Architecture.

📝 Enhancement Note: As a mid-sized company with a strong focus on technology and innovation, flatexDEGIRO offers various growth opportunities for technical and leadership development. The role of Site Reliability Engineer Analyst provides a solid foundation for career progression within the Trading Systems department or across other departments.

🌐 Work Environment

Office Type: Modern, collaborative office space located in the iconic Millennium Center Building in the heart of Sofia, with convenient access to public transportation.

Office Location(s): Sofia, Bulgaria

Workspace Context:

The office provides a collaborative workspace with fruit, good coffee, drinks, and snacks available daily.
The company offers a flexible work arrangement, with 3 office days per week, allowing employees to work from home for the remaining days.
To support remote work, the company provides a 50 BGN internet allowance, a company laptop, and options to make the work-from-home setup comfortable, such as a chair, screen, and headphones.

Work Schedule: Full-time (40 hours per week) with a flexible work arrangement (3 office days per week).

📝 Enhancement Note: flatexDEGIRO offers a modern, collaborative work environment with a strong focus on employee well-being and work-life balance. The flexible work arrangement and remote work support demonstrate the company's commitment to employee satisfaction and productivity.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your problem-solving skills, data analysis, and SQL proficiency.
Technical Phone Screen: Participate in a phone screen to discuss your technical background, experience with trading systems, and understanding of ITIL processes.
On-site Interview: Attend an on-site interview to meet the team, discuss your portfolio, and demonstrate your communication and stakeholder management skills. This may include a case study or live coding exercise to assess your problem-solving abilities and technical proficiency.
Final Decision: Receive a final decision based on your performance throughout the interview process.

Portfolio Review Tips:

Highlight your experience with MySQL, Bash scripting, and Linux through relevant projects or case studies.
Demonstrate your problem-solving skills and ability to manage stakeholder expectations through past projects or achievements.
Include any relevant documentation or case studies showcasing experience with exchange systems, trading infrastructure, or ITIL processes.

Technical Challenge Preparation:

Brush up on your SQL, Bash scripting, and Linux skills, focusing on trading system management and exchange-related issues.
Familiarize yourself with ITIL processes and best practices for issue resolution and stakeholder management.
Prepare for case studies or live coding exercises that may assess your problem-solving abilities and technical proficiency.

ATS Keywords: MySQL, Bash, Linux, Python, ITIL, data analysis, SQL, trading systems, exchange management, stakeholder management, problem-solving, communication, collaboration.

📝 Enhancement Note: The interview process for the Site Reliability Engineer Analyst role at flatexDEGIRO focuses on assessing technical skills, problem-solving abilities, and communication effectiveness. The portfolio review and technical challenge preparation tips provided aim to help candidates demonstrate their qualifications and fit for the role.

🛠 Technology Stack & Web Infrastructure

Database Technologies:

MySQL (primary database management system)
Other relevant databases may be used depending on the project or team requirements

Scripting & Programming Languages:

Bash (primary scripting language)
Python (for data analysis, automation, and scripting tasks)
Other relevant languages may be used depending on the project or team requirements

Infrastructure & Tools:

Linux (primary operating system)
ITIL (for issue resolution, change management, and service continuity)
Grafana, Elasticsearch (for business intelligence visualization and data analysis)
Other relevant tools may be used depending on the project or team requirements

📝 Enhancement Note: The technology stack for the Site Reliability Engineer Analyst role at flatexDEGIRO is centered around MySQL, Bash, and Linux, with a focus on trading system management, data analysis, and ITIL processes. The company encourages the use of relevant tools and technologies to support efficient issue resolution and stakeholder management.

👥 Team Culture & Values

Web Development Values:

Reliability: Ensure minimal downtime and quick issue resolution to maintain smooth trading system operation and client satisfaction.
Efficiency: Streamline processes and optimize workflows to maximize productivity and minimize waste.
Collaboration: Work effectively with other teams, stakeholders, and clients to manage expectations and drive successful outcomes.
Continuous Learning: Stay up-to-date with industry trends, new technologies, and best practices to enhance skills and drive innovation.

Collaboration Style:

Cross-functional Collaboration: Work closely with other departments, such as Trading Systems, Recon, and Product Management, to ensure smooth trading system operation and client satisfaction.
Stakeholder Management: Manage stakeholder expectations by ensuring alignment on resolution approaches and timelines, fostering open communication and effective problem-solving.
Knowledge Sharing: Encourage knowledge sharing and mentoring within the team to drive technical excellence and best practices in trading system management.

📝 Enhancement Note: The team culture at flatexDEGIRO emphasizes collaboration, stakeholder management, and continuous learning to drive technical excellence and innovation in trading system management. The company values a strong work ethic, open communication, and a commitment to client satisfaction.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Trading System Monitoring: Proactively monitor and troubleshoot trading systems and exchanges to ensure minimal downtime and quick issue resolution.
Exchange & Product Management: Analyze and escalate exchange-related issues, provide products for corporate actions and client requests, and monitor product download applications/scripts.
Data Analysis & Reporting: Perform ad-hoc SQL reporting, data analysis, and implement stored procedures as needed. Configure and maintain trading system architecture.
Stakeholder Management: Manage stakeholder expectations by ensuring alignment on resolution approaches and timelines, fostering open communication and effective problem-solving.

Learning & Development Opportunities:

Technical Skill Development: Enhance your skills in MySQL, Bash scripting, Linux, Python, and ITIL to take on more complex responsibilities and drive innovation in trading system management.
Leadership Development: Demonstrate strong problem-solving and communication skills to take on leadership roles within the team, mentoring junior team members and driving best practices in trading system management.
Career Progression: Transition into more senior roles within the Trading Systems department, such as Senior Site Reliability Engineer or Team Lead, or explore opportunities in other departments, such as Product Management or Architecture.

📝 Enhancement Note: The technical challenges and growth opportunities for the Site Reliability Engineer Analyst role at flatexDEGIRO focus on driving innovation in trading system management, data analysis, and stakeholder management. The company encourages continuous learning, leadership development, and career progression to support employee growth and success.

💡 Interview Preparation

Technical Questions:

SQL & Data Analysis: Prepare for questions related to SQL queries, data analysis, and stored procedures. Brush up on your knowledge of MySQL, data manipulation, and optimization techniques.
Bash Scripting & Linux: Refresh your understanding of Bash scripting, Linux commands, and system administration. Prepare for questions related to scripting, automation, and workflow optimization.
ITIL & Stakeholder Management: Familiarize yourself with ITIL processes, best practices, and relevant tools. Prepare for questions related to issue resolution, change management, and service continuity.
Problem-Solving & Communication: Practice problem-solving techniques and communication strategies to effectively manage stakeholder expectations and drive successful outcomes.

Company & Culture Questions:

Company Culture: Research flatexDEGIRO's company culture, values, and mission. Prepare for questions related to your fit within the team and the company's goals.
Web Technology Industry: Stay up-to-date with industry trends, new technologies, and best practices in trading system management, data analysis, and ITIL processes. Prepare for questions related to your understanding of the web technology landscape and its relevance to the role.
Team Dynamics: Familiarize yourself with the team structure, dynamics, and collaboration processes at flatexDEGIRO. Prepare for questions related to your ability to work effectively within the team and contribute to its success.

Portfolio Presentation Strategy:

Project Selection: Choose relevant projects that demonstrate your experience with MySQL, Bash scripting, Linux, and ITIL processes. Highlight projects that showcase your problem-solving skills, data analysis, and stakeholder management abilities.
Storytelling: Craft a compelling narrative for each project, emphasizing the challenges faced, solutions implemented, and outcomes achieved. Focus on the impact of your work on trading system performance, client satisfaction, and stakeholder management.
Visualization: Use visual aids, such as graphs, charts, and diagrams, to illustrate data analysis, issue resolution, and stakeholder communication. Ensure your portfolio is well-organized, easy to navigate, and visually appealing.

📝 Enhancement Note: The interview preparation tips for the Site Reliability Engineer Analyst role at flatexDEGIRO focus on assessing technical skills, problem-solving abilities, and communication effectiveness. The company values candidates who are well-prepared, knowledgeable, and enthusiastic about the role and its challenges.

📌 Application Steps

To apply for this Site Reliability Engineer Analyst position at flatexDEGIRO:

Update Your Resume: Tailor your resume to highlight your experience with MySQL, Bash scripting, Linux, and ITIL processes. Emphasize your problem-solving skills, data analysis, and stakeholder management abilities.
Prepare Your Portfolio: Curate a portfolio that showcases your relevant projects, case studies, and achievements. Ensure your portfolio is well-organized, visually appealing, and easy to navigate.
Research the Company: Familiarize yourself with flatexDEGIRO's company culture, values, and mission. Understand the team structure, dynamics, and collaboration processes within the Trading Systems department.
Practice Interview Questions: Prepare for technical, company, and culture-related interview questions. Brush up on your knowledge of MySQL, Bash scripting, Linux, ITIL processes, and problem-solving techniques.
Submit Your Application: Submit your application through the application link provided, including your resume and portfolio.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Site Reliability Engineer Analyst