📍 Job Overview

Job Title: Site Reliability Engineer 2
Company: PhonePe
Location: Bangalore, Karnataka, India
Job Type: On-site
Category: DevOps Engineer, System Administrator
Date Posted: 2025-06-18
Experience Level: Mid-level (2-5 years)

🚀 Role Summary

Key Responsibilities: Manage and maintain the reliability of PhonePe's services, ensuring they are always available. Participate in on-call rotations and implement best practices in IT operations.
Key Technologies: Linux/Unix Administration, Networking, Open Source Technologies, Cloud Services, IT Operations, Oncall Rotation, English Communication, Linux Networking, MySQL, Code and Script, Automation, Private Cloud, Public Cloud, KVM/QEMU, DCOS, Aerospike, Data Center Activities.

📝 Enhancement Note: This role requires a strong background in Linux networking and experience with MySQL. Knowledge of scripting languages and cloud environments is also required. Familiarity with DCOS, Aerospike, and data center activities would be a plus.

💻 Primary Responsibilities

Reliability Management: Ensure PhonePe's services are always available by managing and maintaining their reliability.
On-Call Rotation: Participate in on-call rotations to provide 24/7 support for PhonePe's services.
IT Operations: Implement best practices in IT operations to ensure the smooth running of PhonePe's infrastructure.
Networking: Troubleshoot and maintain Linux networking (ip, iptables, ipsec) to ensure optimal performance.
Database Management: Work with MySQL to ensure database performance and availability.
Automation: Use automation and configuration management tools like SaltStack to streamline processes and improve efficiency.
Cloud Environment: Manage both private and public cloud environments to ensure they meet PhonePe's needs.

📝 Enhancement Note: This role requires strong problem-solving skills and the ability to work well under pressure. Experience with DCOS, Aerospike, and data center activities would be beneficial but not required.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Computer Science, Engineering, or a related field.

Experience: 2-5 years of experience in a similar role, with a strong background in Linux networking and experience with MySQL.

Required Skills:

Linux/Unix Administration
Networking
Open Source Technologies
Cloud Services
IT Operations
Oncall Rotation
English Communication
Linux Networking
MySQL
Code and Script (Perl/Golang preferred)
Automation/Configuration Management (SaltStack or equivalent)

Preferred Skills:

KVM/QEMU
DCOS (Mesos & Mesos Frameworks)
Aerospike (NoSQL)
Perl/Golang
Galera
OpenBSD
Data Center Related Activities (Rarely needed)

📝 Enhancement Note: While not required, experience with DCOS, Aerospike, and data center activities would be beneficial for this role. Familiarity with Perl and Golang would also be an asset.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with Linux networking (ip, iptables, ipsec) and MySQL.
Showcase your ability to manage and maintain the reliability of services in a cloud environment.
Highlight your problem-solving skills and experience with on-call rotations.

Technical Documentation:

Provide documentation for your projects, including code quality, commenting, and documentation standards.
Explain your version control, deployment processes, and server configuration strategies.
Include testing methodologies, performance metrics, and optimization techniques used in your projects.

📝 Enhancement Note: While not required, including examples of your work with DCOS, Aerospike, and data center activities would strengthen your portfolio.

💵 Compensation & Benefits

Salary Range: INR 15-20 LPA (Based on experience and skills)

Benefits:

Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits: Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy

Working Hours: 40 hours per week, with flexible deployment windows and maintenance schedules.

📝 Enhancement Note: The salary range provided is an estimate based on market research and industry standards for a mid-level DevOps Engineer role in Bangalore. Actual salary may vary based on experience and skills.

🎯 Team & Company Context

Company Culture: PhonePe is a fast-growing digital payments company with a strong focus on innovation and user experience. They offer a creative work environment that thrives on collaboration and the opportunity to take on roles beyond a defined job description.

Team Structure: The team consists of highly skilled professionals with a wide variety of expertise in open source technologies, cloud services, and IT operations. The team follows an Agile/Scrum methodology with a focus on code review, testing, and quality assurance practices.

Development Methodology: PhonePe uses Agile/Scrum methodologies for development, with a focus on code review, testing, and quality assurance. They also use CI/CD pipelines and automated deployment strategies for their infrastructure.

Company Website: PhonePe

📝 Enhancement Note: PhonePe's culture is characterized by its focus on innovation, user experience, and collaboration. The team follows an Agile/Scrum methodology with a focus on code review, testing, and quality assurance practices.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a mid-level DevOps Engineer position, responsible for managing and maintaining the reliability of PhonePe's services. The role requires a strong background in Linux networking and experience with MySQL, as well as knowledge of scripting languages and cloud environments.

Reporting Structure: This role reports directly to the Senior Site Reliability Engineer or the Engineering Manager.

Technical Impact: The Site Reliability Engineer 2 will have a significant impact on PhonePe's infrastructure, ensuring the reliability and availability of their services. This role will also contribute to the development and implementation of best practices in IT operations.

Growth Opportunities:

Technical Growth: With PhonePe's focus on innovation and emerging technologies, there are ample opportunities for technical growth and skill development.
Leadership Potential: As PhonePe continues to grow, there may be opportunities for this role to take on more leadership responsibilities, such as mentoring junior team members or leading projects.
Career Progression: With experience and strong performance, this role could lead to a promotion to Senior Site Reliability Engineer or a similar leadership position.

📝 Enhancement Note: PhonePe's focus on innovation and emerging technologies provides ample opportunities for technical growth and skill development. With strong performance, this role could lead to a promotion to Senior Site Reliability Engineer or a similar leadership position.

🌐 Work Environment

Office Type: PhonePe's office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): PhonePe's headquarters are located in Bangalore, with additional offices in other major cities across India.

Workspace Context:

Collaborative Workspace: PhonePe's office is designed to encourage collaboration and interaction between team members.
Development Tools: PhonePe provides its team members with access to the latest development tools, multiple monitors, and testing devices.
Cross-Functional Collaboration: PhonePe encourages collaboration between different teams, including developers, designers, and stakeholders.

Work Schedule: PhonePe offers a flexible work schedule with deployment windows and maintenance schedules that may require working outside of regular business hours.

📝 Enhancement Note: PhonePe's office is designed to encourage collaboration and interaction between team members. The company also provides its team members with access to the latest development tools and a flexible work schedule.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A phone or video call to assess your technical skills and understanding of Linux networking, MySQL, and cloud environments.
On-Site Technical Interview: A face-to-face interview to discuss your experience with on-call rotations, IT operations, and problem-solving skills. This may include a live coding or system design exercise.
Behavioral Interview: An interview to assess your cultural fit and communication skills.
Final Decision: A final decision will be made based on your technical skills, cultural fit, and alignment with PhonePe's values.

Portfolio Review Tips:

Highlight your experience with Linux networking, MySQL, and cloud environments.
Include examples of your problem-solving skills and experience with on-call rotations.
Showcase your ability to work well under pressure and manage multiple priorities.

Technical Challenge Preparation:

Brush up on your Linux networking (ip, iptables, ipsec) and MySQL skills.
Review your experience with on-call rotations, IT operations, and problem-solving skills.
Prepare for a live coding or system design exercise by practicing common interview questions and challenges.

ATS Keywords: Linux/Unix Administration, Networking, Open Source Technologies, Cloud Services, IT Operations, Oncall Rotation, English Communication, Linux Networking, MySQL, Code and Script, Automation, Private Cloud, Public Cloud, KVM/QEMU, DCOS, Aerospike, Data Center Activities, Perl, Golang, Galera, OpenBSD.

📝 Enhancement Note: PhonePe's interview process is designed to assess your technical skills, cultural fit, and alignment with the company's values. The portfolio review and technical challenge preparation tips provided are designed to help you succeed in the interview process.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (This role does not involve frontend development)

Backend & Server Technologies:

Linux/Unix Administration
Networking
Open Source Technologies
Cloud Services
IT Operations
MySQL

Development & DevOps Tools:

Automation/Configuration Management: SaltStack or equivalent
Cloud Environment: Private and Public Cloud Environments
Version Control: Git
Deployment: CI/CD Pipelines and Automated Deployment Strategies

📝 Enhancement Note: PhonePe uses a variety of open source technologies, cloud services, and IT operations tools to ensure the reliability and availability of their services. The company also uses CI/CD pipelines and automated deployment strategies for their infrastructure.

👥 Team Culture & Values

Web Development Values:

Innovation: PhonePe values innovation and encourages its team members to think creatively and push the boundaries of what's possible.
User Experience: PhonePe is committed to providing the best possible user experience for its customers.
Collaboration: PhonePe encourages collaboration and teamwork, both within and across teams.
Quality: PhonePe is committed to delivering high-quality products and services that meet the needs of its customers.

Collaboration Style:

Cross-Functional Integration: PhonePe encourages collaboration between different teams, including developers, designers, and stakeholders.
Code Review Culture: PhonePe follows a code review culture to ensure the quality and maintainability of its codebase.
Peer Programming: PhonePe encourages peer programming and knowledge sharing among its team members.

📝 Enhancement Note: PhonePe's culture is characterized by its focus on innovation, user experience, and collaboration. The company encourages collaboration and teamwork, both within and across teams, and follows a code review culture to ensure the quality and maintainability of its codebase.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Reliability Management: Ensuring the reliability of PhonePe's services in a dynamic and ever-changing environment.
On-Call Rotation: Managing on-call rotations to provide 24/7 support for PhonePe's services.
IT Operations: Implementing best practices in IT operations to ensure the smooth running of PhonePe's infrastructure.
Cloud Environment: Managing both private and public cloud environments to ensure they meet PhonePe's needs.

Learning & Development Opportunities:

Technical Skill Development: With PhonePe's focus on innovation and emerging technologies, there are ample opportunities for technical growth and skill development.
Conference Attendance: PhonePe encourages its team members to attend industry conferences and events to stay up-to-date with the latest trends and best practices.
Mentorship: PhonePe offers mentorship opportunities to help team members develop their skills and advance their careers.

📝 Enhancement Note: PhonePe's focus on innovation and emerging technologies provides ample opportunities for technical growth and skill development. The company also offers mentorship opportunities to help team members develop their skills and advance their careers.

💡 Interview Preparation

Technical Questions:

Linux Networking: Questions about your experience with Linux networking (ip, iptables, ipsec) and how you've used it to ensure optimal performance.
MySQL: Questions about your experience with MySQL and how you've used it to ensure database performance and availability.
Cloud Environment: Questions about your experience with cloud environments and how you've managed them to meet the needs of your organization.
On-Call Rotation: Questions about your experience with on-call rotations and how you've handled on-call duties to ensure the reliability of your organization's services.
Problem-Solving: Questions about your problem-solving skills and how you've used them to troubleshoot and resolve technical issues.

Company & Culture Questions:

PhonePe's Mission: Questions about your understanding of PhonePe's mission and how you align with the company's values.
PhonePe's Products: Questions about your experience with PhonePe's products and how you've used them to solve real-world problems.
PhonePe's Culture: Questions about your understanding of PhonePe's culture and how you would contribute to the company's collaborative and innovative environment.

Portfolio Presentation Strategy:

Live Demo: Demonstrate your experience with Linux networking, MySQL, and cloud environments using a live demo or presentation.
Code Walkthrough: Walk the interviewer through your code, explaining your design decisions and how you've optimized performance.
Problem-Solving: Highlight your problem-solving skills and experience with on-call rotations by walking the interviewer through a real-world scenario and explaining how you resolved the issue.

📝 Enhancement Note: PhonePe's interview process is designed to assess your technical skills, cultural fit, and alignment with the company's values. The technical questions and company & culture questions provided are designed to help you prepare for the interview process.

Site Reliability Engineer 2