📍 Job Overview

Job Title: Service Delivery Analyst II (Linux, AWS, Kubernetes) - 3-5 Years Exp - Pune/Indore/Bangalore
Company: Worldpay
Location: India (Pune, Indore, Bangalore)
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: 2025-06-11
Experience Level: Mid-Senior level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Maintain high availability and stability for one or more applications, including incident/problem analysis and resolution.
Work with advanced, challenging, and relevant applications in financial services and technology.
Opportunities to work on latest technologies, including AWS Cloud, Kubernetes deployments, DevOps, and observability tools.
Collaborate with cross-functional teams to deliver value-add business services to customers.

📝 Enhancement Note: This role requires a strong background in Linux-based application environments and a solid understanding of AWS Cloud and Kubernetes deployments. Familiarity with SQL, ITSM, and monitoring tools is also crucial for success in this position.

💻 Primary Responsibilities

Application Support: Perform support activities required to maintain high availability and stability for one or more applications, including incident/problem analysis and resolution, change deployment and certification, application performance management, application operations management, and development support.
Technical Troubleshooting: Diagnose and resolve technical issues related to applications, infrastructure, and services.
Collaboration: Work closely with cross-functional teams, including developers, QA, and project managers, to ensure smooth operation and continuous improvement of applications.
Documentation: Maintain up-to-date documentation on applications, processes, and troubleshooting guides.

📝 Enhancement Note: This role involves a high level of technical troubleshooting and problem-solving, requiring strong analytical skills and a deep understanding of Linux-based application environments.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, IT, or a related field.

Experience: 3-5 years of hands-on experience in Linux-based application environments, with a basic to intermediate understanding of AWS Cloud and Kubernetes deployments.

Required Skills:

Linux-based application environments
SQL databases
ITSM and monitoring tools
Problem-solving and troubleshooting skills
Strong communication and collaboration skills

Preferred Skills:

Advanced understanding of AWS Cloud and Kubernetes deployments
Familiarity with DevOps tools and practices
Experience with observability tools
Knowledge of financial services and technology industry

📝 Enhancement Note: Candidates with a strong foundation in Linux-based application environments and a solid understanding of AWS Cloud and Kubernetes deployments will be well-suited for this role. Familiarity with DevOps tools and practices is a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with Linux-based application environments, SQL databases, and monitoring tools.
Showcase problem-solving skills through case studies or examples of technical challenges overcome.
Highlight any experience with AWS Cloud, Kubernetes deployments, or DevOps tools.

Technical Documentation:

Provide documentation on Linux-based application environments, SQL databases, and monitoring tools.
Include any relevant documentation on AWS Cloud, Kubernetes deployments, or DevOps tools.

📝 Enhancement Note: While a portfolio is not explicitly mentioned in the job listing, demonstrating relevant experience and skills through case studies, examples, or documentation will strengthen a candidate's application.

💵 Compensation & Benefits

Salary Range: INR 8-12 LPA (Estimated based on industry standards for mid-senior level DevOps roles in India)

Benefits:

Competitive benefits package
Opportunities for professional growth and development
Collaborative and inclusive work environment

Working Hours: Full-time (40 hours/week), with flexibility for maintenance windows and project deadlines.

📝 Enhancement Note: The salary range is estimated based on industry standards for mid-senior level DevOps roles in India. Benefits and working hours may vary and should be confirmed with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services and Technology

Company Size: Large (10,000+ employees)

Founded: 1994 (as Vantiv, later merged with Worldpay in 2018)

Team Structure:

Cross-functional teams, including developers, QA, project managers, and support staff.
Collaborative and inclusive work environment, with a focus on winning and failing as one.

Development Methodology:

Agile/Scrum methodologies, with a focus on continuous integration, continuous deployment, and continuous improvement.
Code review, testing, and quality assurance practices.
Deployment strategies, including CI/CD pipelines and server management.

Company Website: Worldpay

📝 Enhancement Note: Worldpay is a large financial services and technology company with a collaborative and inclusive work environment. The company emphasizes continuous improvement and winning as a team.

📈 Career & Growth Analysis

DevOps Engineer Career Level: Mid-Senior level (2-5 years)

Reporting Structure: Reports to the SRO Team Lead, with opportunities for growth and leadership development.

Technical Impact: Directly impacts the availability, stability, and performance of applications, ensuring smooth operation and continuous improvement.

Growth Opportunities:

Technical skill development and specialization in AWS Cloud, Kubernetes, or DevOps tools.
Technical leadership and architecture decision-making opportunities.
Mentoring and knowledge-sharing opportunities within the team.

📝 Enhancement Note: This role offers opportunities for technical skill development, specialization, and leadership growth within the DevOps team.

🌐 Work Environment

Office Type: On-site, with multiple office locations in India (Pune, Indore, Bangalore)

Office Location(s): Pune, Indore, Bangalore (specific office locations may vary)

Workspace Context:

Collaborative workspace with multiple monitors and testing devices available.
Cross-functional collaboration with developers, QA, project managers, and support staff.
Opportunities for knowledge sharing, technical mentoring, and continuous learning.

Work Schedule: Full-time (40 hours/week), with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The work environment at Worldpay is collaborative and inclusive, with opportunities for knowledge sharing, technical mentoring, and continuous learning. The work schedule is full-time, with flexibility for deployment windows, maintenance, and project deadlines.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Assess problem-solving skills, technical knowledge, and communication abilities through a phone or video call.
On-site Technical Interview: Evaluate technical skills, including Linux-based application environments, SQL databases, and monitoring tools. May include case studies, live coding, or system design exercises.
Behavioral Interview: Assess cultural fit, problem-solving skills, and teamwork abilities through behavioral questions.
Final Review: Evaluate overall fit and make a hiring decision.

Portfolio Review Tips:

Highlight relevant experience with Linux-based application environments, SQL databases, and monitoring tools.
Include case studies or examples demonstrating problem-solving skills and technical challenges overcome.
Showcase any experience with AWS Cloud, Kubernetes deployments, or DevOps tools.

Technical Challenge Preparation:

Brush up on Linux-based application environments, SQL databases, and monitoring tools.
Familiarize yourself with AWS Cloud, Kubernetes deployments, or DevOps tools, if applicable.
Practice problem-solving and troubleshooting skills through online platforms or case studies.

ATS Keywords: Linux, AWS, Kubernetes, SQL, ITSM, Monitoring Tools, DevOps, Observability Tools, Problem-solving, Troubleshooting, Collaboration, Technical Troubleshooting, Application Support, Agile, Scrum, CI/CD, Continuous Improvement, Financial Services, Technology Industry, Professional Growth, Leadership Development, Mentoring, Knowledge Sharing, Continuous Learning, On-site, Full-time, Deployment Windows, Maintenance, Project Deadlines.

📝 Enhancement Note: The interview process for this role is comprehensive, evaluating technical skills, problem-solving abilities, and cultural fit. Candidates should prepare for technical phone screens, on-site interviews, and behavioral interviews. Familiarizing themselves with relevant technologies and practicing problem-solving skills will help candidates succeed in the interview process.

🛠 Technology Stack & Web Infrastructure

Linux Distributions:

CentOS
Ubuntu
Red Hat Enterprise Linux (RHEL)

AWS Services:

EC2 (Elastic Compute Cloud)
RDS (Relational Database Service)
S3 (Simple Storage Service)
CloudFormation
Elastic Load Balancing (ELB)
Auto Scaling

Kubernetes:

Kubernetes Engine (GKE)
Docker
Helm
Prometheus and Grafana for monitoring and visualization

DevOps Tools:

Jenkins
Ansible
Terraform
Git
Jira
Confluence

📝 Enhancement Note: This role requires a strong understanding of Linux-based application environments, AWS Cloud, and Kubernetes deployments. Familiarity with DevOps tools, such as Jenkins, Ansible, and Terraform, is also beneficial.

👥 Team Culture & Values

DevOps Values:

Collaboration: Work closely with cross-functional teams to deliver value-add business services to customers.
Continuous Improvement: Focus on continuous integration, continuous deployment, and continuous improvement.
Winning as One: Collaborate and win as a team, supporting each other to achieve collective goals.
Inclusive: Encourage others to perform at their best, welcoming new perspectives and ideas.

Collaboration Style:

Cross-functional collaboration with developers, QA, project managers, and support staff.
Code review culture and peer programming practices.
Knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: The DevOps team at Worldpay values collaboration, continuous improvement, and winning as one. The team encourages knowledge sharing, technical mentoring, and continuous learning, fostering an inclusive and supportive work environment.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Maintaining high availability and stability for one or more applications in a dynamic and evolving environment.
Troubleshooting complex technical issues related to applications, infrastructure, and services.
Staying up-to-date with the latest technologies, including AWS Cloud, Kubernetes deployments, and DevOps tools.

Learning & Development Opportunities:

Technical skill development and specialization in AWS Cloud, Kubernetes, or DevOps tools.
Conference attendance, certification, and community involvement.
Technical mentorship, leadership development, and architecture decision-making opportunities.

📝 Enhancement Note: This role presents technical challenges related to maintaining high availability and stability for applications, troubleshooting complex issues, and staying up-to-date with the latest technologies. It also offers learning and development opportunities, including technical skill development, conference attendance, and mentorship.

💡 Interview Preparation

Technical Questions:

Linux-based Application Environments: Describe your experience with Linux-based application environments. How have you handled and resolved technical issues in these environments?
SQL Databases: Explain your experience with SQL databases. How have you optimized database performance and ensured data integrity?
Monitoring Tools: Discuss your experience with monitoring tools. How have you used these tools to identify and resolve performance issues?
AWS Cloud & Kubernetes Deployments: Describe your understanding of AWS Cloud and Kubernetes deployments. How have you used these technologies in your previous roles?

Company & Culture Questions:

Worldpay Values: How do you embody Worldpay's values of determined, inclusive, and open in your work?
Team Collaboration: Describe your experience working with cross-functional teams. How have you ensured effective communication and collaboration in these environments?
Problem-solving: Provide an example of a complex technical challenge you've faced and how you overcame it. What was the outcome, and what did you learn from the experience?

Portfolio Presentation Strategy:

Highlight relevant experience with Linux-based application environments, SQL databases, and monitoring tools.
Include case studies or examples demonstrating problem-solving skills and technical challenges overcome.
Showcase any experience with AWS Cloud, Kubernetes deployments, or DevOps tools, if applicable.
Tailor your presentation to the specific needs and goals of the Worldpay team.

📝 Enhancement Note: Interview preparation for this role should focus on technical questions related to Linux-based application environments, SQL databases, monitoring tools, AWS Cloud, and Kubernetes deployments. Candidates should also be prepared to discuss Worldpay's values and their experience working with cross-functional teams and problem-solving complex technical challenges.

📌 Application Steps

To apply for this DevOps Engineer position:

Submit your application through the Worldpay careers website.
Customize your resume and portfolio to highlight relevant experience with Linux-based application environments, SQL databases, monitoring tools, AWS Cloud, and Kubernetes deployments.
Prepare for technical phone screens, on-site interviews, and behavioral interviews by practicing problem-solving skills and brushing up on relevant technologies.
Research Worldpay's company culture, values, and team structure to ensure a strong fit and effective communication during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Service Delivery Analyst II (Linux, AWS, Kubernetes)- 3-5years Exp- Pune/ Indore/Bangalore