📍 Job Overview

Job Title: Senior Windows Systems Administrator
Company: Global Payments Inc.
Location: Pune, Maharashtra, India
Job Type: Full-Time
Category: System Administrator
Date Posted: March 6, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Design, implement, and maintain Windows systems in company environments. Act as a technical resource, resolving issues with hardware and software used at company installations.
Key Skills: Windows Systems Administration, Active Directory, Windows Server, MS Windows Clustering, Enterprise SAN, NAS Configurations, MS SCCM, VMware VCM, Antivirus Software, TCP/IP, DNS, DHCP, Scripting Language, VMware Virtualization Technologies, Disaster Recovery, Security Standards

📝 Enhancement Note: This role requires a high level of technical expertise in Windows systems administration, with a focus on Active Directory, Windows Server, and VMware technologies. The ideal candidate will have a strong background in system administration and be familiar with enterprise-level SAN and NAS configurations.

💻 Primary Responsibilities

System Design & Configuration: Install, document, and configure Windows Operating Systems. Review complex designs and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with design requirements.
System Monitoring & Maintenance: Monitor systems to ensure platforms are available in accordance with Service Level Agreements (SLAs). Provide support to ensure that monitoring systems are available at all times and that appropriate thresholds and alerts have been set to ensure system availability. React and respond to events in accordance with escalation procedures.
Issue Resolution & Troubleshooting: Troubleshoot and resolve complex system issues. Provide mentoring for escalated issues. Conduct complex system maintenance, including patch management, firmware management, and Operating Systems upgrades.
Security & Compliance: Report and assist in investigation of security breaches. Review and investigate any issues identified via security monitoring applications. Maintain systems to meet the Payment Card Industry (PCI) Security Standards and other applicable industry best practices.
Disaster Recovery: Create and review the availability of disaster recovery systems. Maintain code, configuration, and documentation in-line with production systems. Perform regular disaster recovery testing for internal and client-facing systems.
Team Collaboration & Training: Interact closely with respective client service representatives and work with all levels of team members across business units within the company. Provide team members with detailed platform overview training and supporting documentation for operational, configuration, or other procedural purposes.
Service Improvement: Evaluate all systems supported or maintained for potential service improvements utilizing automation and orchestration technologies. Ensure skills are updated by attending appropriate courses, utilizing reference materials, Internet resources, and vendor-sponsored seminars.

📝 Enhancement Note: This role involves a high degree of technical complexity, requiring strong problem-solving skills and the ability to work independently. The ideal candidate will have a proven track record of resolving complex system issues and maintaining high system availability.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Computer Science preferred, with other majors considered. Additional experience may be accepted in lieu of a degree.

Experience: Typically, a minimum of 4 years of relevant experience in system administration is required, with a preference for candidates with 6 years of experience or more.

Required Skills:

Experience in system administration or related experience
Proficiency in Windows Server, Active Directory, and MS Windows Clustering
Experience with enterprise SAN and NAS configurations, MS SCCM, and VMware VCM
Familiarity with TCP/IP, DNS, DHCP, and scripting languages
Experience with managing VMWare virtualization technologies, including Virtual Center Management and Administration, vSphere Server, vSphere Client, and vCenter Server
Experience with installing and supporting VMware View, including Pool Management, Entitlements, Upgrades, and Break/Fix
Experience with deploying virtual machines and using technologies such as Snapshots, clones, and templates

Preferred Qualifications:

MCSE Certified or equivalent
Experience with antivirus software, application white-listing, and device control
Familiarity with the Global Payments change control process and Service Management guidelines

📝 Enhancement Note: Candidates with a strong background in Windows systems administration, Active Directory, and VMware technologies are highly sought after for this role. Relevant certifications, such as MCSE, are preferred but not required.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A well-documented portfolio showcasing your experience with Windows systems administration, Active Directory, and VMware technologies
Case studies demonstrating your ability to design, implement, and maintain Windows systems in enterprise environments
Examples of your experience with system monitoring, issue resolution, and troubleshooting
Documentation of your involvement in disaster recovery processes and security compliance efforts

Technical Documentation:

Detailed system design and configuration documentation, including hardware, peripherals, services, settings, directories, and storage
System monitoring and alerting procedures, including threshold and alert configuration
Issue resolution and troubleshooting processes, including escalation procedures and mentoring strategies
Disaster recovery plans and testing procedures, including regular testing schedules and results
Security compliance documentation, including PCI Security Standards and other applicable industry best practices

📝 Enhancement Note: A strong portfolio demonstrating your technical expertise in Windows systems administration, Active Directory, and VMware technologies is essential for this role. Be prepared to discuss your portfolio in detail during the interview process.

💵 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Estimated based on market research and industry standards for senior system administrators in Pune, India)

Benefits:

Comprehensive health insurance coverage
Retirement savings plans with company matching contributions
Employee stock purchase plan
Generous time-off policies, including vacation, sick leave, and holidays
Tuition assistance and professional development opportunities
Employee discounts on various products and services

Working Hours: Full-time position with standard working hours of 9:00 AM to 6:00 PM, Monday through Friday. Occasional on-call support may be required.

📝 Enhancement Note: The estimated salary range for this role is based on market research and industry standards for senior system administrators in Pune, India. Actual compensation may vary based on factors such as experience, skills, and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Global Payments Inc. operates in the financial services industry, providing payment technology and software solutions to businesses, financial institutions, and cardholders worldwide.

Company Size: Global Payments Inc. is a large, global organization with over 24,000 employees across more than 100 countries. This role is part of the company's technology and operations division, which is responsible for developing, implementing, and maintaining the company's payment technology and software solutions.

Founded: Global Payments Inc. was founded in 1967 and has since grown into a leading provider of payment technology and software solutions, serving over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders worldwide.

Team Structure:

The Windows systems administration team consists of experienced professionals responsible for designing, implementing, and maintaining Windows systems in company environments
The team works closely with other technical teams, including network administrators, database administrators, and software developers, to ensure the smooth operation of the company's payment technology and software solutions
The team is led by a senior manager who oversees the team's day-to-day operations and ensures that the team meets its goals and objectives

Development Methodology:

The team follows Agile development methodologies, with a focus on iterative development, continuous improvement, and collaboration
The team uses version control systems, such as Git, to manage code and ensure consistent and reliable software development
The team employs automated testing and quality assurance processes to ensure the reliability and performance of the company's payment technology and software solutions

Company Website: Global Payments Inc.

📝 Enhancement Note: Global Payments Inc. is a large, global organization with a strong focus on innovation and continuous improvement. The company's Windows systems administration team plays a critical role in ensuring the smooth operation of the company's payment technology and software solutions.

📈 Career & Growth Analysis

Web Technology Career Level: This role is a senior-level position within the Windows systems administration career path. The ideal candidate will have a strong background in Windows systems administration, Active Directory, and VMware technologies, with a proven track record of designing, implementing, and maintaining Windows systems in enterprise environments.

Reporting Structure: This role reports directly to the senior manager of the Windows systems administration team. The team works closely with other technical teams, including network administrators, database administrators, and software developers, to ensure the smooth operation of the company's payment technology and software solutions.

Technical Impact: The Windows systems administration team has a significant impact on the company's payment technology and software solutions. The team's work ensures that the company's systems are available, reliable, and secure, enabling the company to provide high-quality payment services to its customers.

Growth Opportunities:

Technical Leadership: As a senior member of the team, the ideal candidate will have the opportunity to provide mentoring and guidance to less experienced team members, helping them to develop their technical skills and advance their careers
Architecture Decisions: The role involves making critical decisions about the design and implementation of Windows systems in the company's environments. The ideal candidate will have the opportunity to influence the team's technical direction and contribute to the company's overall architecture strategy
Emerging Technologies: The company is committed to staying at the forefront of payment technology and software solutions. The ideal candidate will have the opportunity to work with emerging technologies and contribute to the company's innovation efforts

📝 Enhancement Note: This role offers significant opportunities for technical growth and leadership within the Windows systems administration career path. The ideal candidate will have a strong background in Windows systems administration, Active Directory, and VMware technologies, as well as a proven track record of designing, implementing, and maintaining Windows systems in enterprise environments.

🌐 Work Environment

Office Type: Global Payments Inc.'s Pune office is a modern, collaborative workspace designed to foster innovation and creativity. The office features state-of-the-art technology, comfortable workspaces, and ample opportunities for team interaction and collaboration.

Office Location(s): Global Payments Inc.'s Pune office is located in the heart of the city, with easy access to public transportation and nearby amenities. The office is designed to be a comfortable and convenient workspace for employees, with a focus on work-life balance.

Workspace Context:

Collaborative Work Environment: The office features open-plan workspaces that encourage collaboration and team interaction. The team works closely together to ensure the smooth operation of the company's payment technology and software solutions
Development Tools & Infrastructure: The team has access to the latest development tools and infrastructure, including Windows Server, Active Directory, and VMware technologies. The team also uses version control systems, such as Git, to manage code and ensure consistent and reliable software development
Cross-Functional Collaboration: The team works closely with other technical teams, including network administrators, database administrators, and software developers, to ensure the smooth operation of the company's payment technology and software solutions. The team also collaborates with business teams to ensure that the company's payment technology and software solutions meet the needs of the company's customers

Work Schedule: Full-time position with standard working hours of 9:00 AM to 6:00 PM, Monday through Friday. Occasional on-call support may be required.

📝 Enhancement Note: Global Payments Inc.'s Pune office is a modern, collaborative workspace designed to foster innovation and creativity. The team works closely together to ensure the smooth operation of the company's payment technology and software solutions, with a focus on collaboration, cross-functional teamwork, and continuous improvement.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A brief phone screen to assess the candidate's technical skills and experience in Windows systems administration, Active Directory, and VMware technologies
On-Site Technical Interview: A comprehensive on-site interview to assess the candidate's technical skills, problem-solving abilities, and cultural fit within the team. The interview may include a combination of technical assessments, case studies, and behavioral questions
Final Review: A final review of the candidate's qualifications and fit within the team, led by the senior manager of the Windows systems administration team

Portfolio Review Tips:

Portfolio Structure: Organize your portfolio to highlight your experience with Windows systems administration, Active Directory, and VMware technologies. Include case studies demonstrating your ability to design, implement, and maintain Windows systems in enterprise environments
Technical Documentation: Include detailed system design and configuration documentation, system monitoring and alerting procedures, issue resolution and troubleshooting processes, disaster recovery plans and testing procedures, and security compliance documentation
User Experience Focus: Highlight your experience with user-focused system design and implementation, with a focus on system availability, reliability, and security
Company-Specific Considerations: Research Global Payments Inc.'s payment technology and software solutions, and be prepared to discuss how your experience and skills align with the company's needs

Technical Challenge Preparation:

Technical Assessment: Be prepared to discuss your experience with Windows systems administration, Active Directory, and VMware technologies in detail. Be ready to provide specific examples of your problem-solving abilities and technical expertise
Case Studies: Prepare case studies demonstrating your ability to design, implement, and maintain Windows systems in enterprise environments. Be ready to discuss your approach to system design, implementation, and maintenance, as well as your problem-solving strategies and technical decision-making processes
Company-Specific Considerations: Research Global Payments Inc.'s payment technology and software solutions, and be prepared to discuss how your experience and skills align with the company's needs

📝 Enhancement Note: The interview process for this role is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit within the team. The ideal candidate will have a strong background in Windows systems administration, Active Directory, and VMware technologies, as well as a proven track record of designing, implementing, and maintaining Windows systems in enterprise environments.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable to this role

Backend & Server Technologies:

Windows Server: The team uses Windows Server to manage and maintain the company's Windows systems environments
Active Directory: The team uses Active Directory to manage user accounts, group policies, and other directory services within the company's Windows systems environments
MS Windows Clustering: The team uses MS Windows Clustering to ensure high availability and fault tolerance for the company's Windows systems environments
Enterprise SAN and NAS Configurations: The team uses enterprise SAN and NAS configurations to provide high-speed, reliable storage for the company's Windows systems environments
MS SCCM: The team uses MS SCCM to manage and deploy software applications and updates across the company's Windows systems environments
VMware VCM: The team uses VMware VCM to manage and deploy virtual machines and virtualization technologies within the company's Windows systems environments

Development & DevOps Tools:

Git: The team uses Git for version control and collaboration on software development projects
CI/CD Pipelines: The team uses CI/CD pipelines to automate software testing, deployment, and release management processes
Monitoring Tools: The team uses monitoring tools, such as Nagios or Zabbix, to monitor the health and performance of the company's Windows systems environments

📝 Enhancement Note: The technology stack for this role is focused on Windows systems administration, Active Directory, and VMware technologies. The ideal candidate will have a strong background in these technologies, as well as experience with enterprise-level SAN and NAS configurations, MS SCCM, and VMware VCM.

👥 Team Culture & Values

Web Development Values:

Technical Excellence: The team values technical excellence and strives to maintain high standards of technical proficiency in Windows systems administration, Active Directory, and VMware technologies
User Focus: The team values user-focused system design and implementation, with a focus on system availability, reliability, and security
Collaboration: The team values collaboration and works closely together to ensure the smooth operation of the company's payment technology and software solutions
Continuous Improvement: The team values continuous improvement and is committed to staying at the forefront of payment technology and software solutions

Collaboration Style:

Cross-Functional Teamwork: The team works closely with other technical teams, including network administrators, database administrators, and software developers, to ensure the smooth operation of the company's payment technology and software solutions
Code Review Culture: The team values code review and peer programming practices to ensure the quality and reliability of the company's payment technology and software solutions
Knowledge Sharing: The team values knowledge sharing and encourages team members to share their expertise and experience with one another

📝 Enhancement Note: The team culture for this role is focused on technical excellence, user focus, collaboration, and continuous improvement. The ideal candidate will have a strong background in Windows systems administration, Active Directory, and VMware technologies, as well as a proven track record of designing, implementing, and maintaining Windows systems in enterprise environments.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Windows Systems Administration: The role involves designing, implementing, and maintaining Windows systems in the company's environments. The ideal candidate will have a strong background in Windows systems administration and be familiar with enterprise-level SAN and NAS configurations, MS SCCM, and VMware technologies
Active Directory Management: The role involves managing user accounts, group policies, and other directory services within the company's Windows systems environments. The ideal candidate will have a strong background in Active Directory and be familiar with its management and administration processes
Security Compliance: The role involves maintaining the company's Windows systems environments to meet the Payment Card Industry (PCI) Security Standards and other applicable industry best practices. The ideal candidate will have a strong background in security compliance and be familiar with the PCI Security Standards and other applicable industry best practices

Learning & Development Opportunities:

Technical Skill Development: The company offers technical training and development opportunities to help team members advance their careers in Windows systems administration, Active Directory, and VMware technologies
Conference Attendance: The company encourages team members to attend industry conferences and events to stay up-to-date with the latest trends and best practices in Windows systems administration, Active Directory, and VMware technologies
Technical Mentorship: The company offers technical mentorship opportunities to help team members develop their skills and advance their careers in Windows systems administration, Active Directory, and VMware technologies

📝 Enhancement Note: The technical challenges for this role are focused on Windows systems administration, Active Directory, and VMware technologies. The ideal candidate will have a strong background in these technologies and be familiar with enterprise-level SAN and NAS configurations, MS SCCM, and VMware technologies. The learning and development opportunities for this role are focused on technical skill development, conference attendance, and technical mentorship.

💡 Interview Preparation

Technical Questions:

Windows Systems Administration: Be prepared to discuss your experience with Windows systems administration, Active Directory, and VMware technologies in detail. Be ready to provide specific examples of your problem-solving abilities and technical expertise
Active Directory Management: Be prepared to discuss your experience with Active Directory management and administration processes. Be ready to provide specific examples of your experience with user account management, group policy management, and other directory services
Security Compliance: Be prepared to discuss your experience with security compliance, including the Payment Card Industry (PCI) Security Standards and other applicable industry best practices. Be ready to provide specific examples of your experience with security compliance and best practices

Company & Culture Questions:

Company-Specific Considerations: Research Global Payments Inc.'s payment technology and software solutions, and be prepared to discuss how your experience and skills align with the company's needs
Team Dynamics: Be prepared to discuss your experience working in a team environment and your ability to collaborate with other technical teams, including network administrators, database administrators, and software developers
Problem-Solving Strategies: Be prepared to discuss your problem-solving strategies and technical decision-making processes, with a focus on user-focused system design and implementation

Portfolio Presentation Strategy:

Portfolio Structure: Organize your portfolio to highlight your experience with Windows systems administration, Active Directory, and VMware technologies. Include case studies demonstrating your ability to design, implement, and maintain Windows systems in enterprise environments
Technical Documentation: Include detailed system design and configuration documentation, system monitoring and alerting procedures, issue resolution and troubleshooting processes, disaster recovery plans and testing procedures, and security compliance documentation
User Experience Focus: Highlight your experience with user-focused system design and implementation, with a focus on system availability, reliability, and security
Company-Specific Considerations: Research Global Payments Inc.'s payment technology and software solutions, and be prepared to discuss how your experience and skills align with the company's needs

📝 Enhancement Note: The interview preparation for this role is designed to assess the candidate's technical skills, problem-solving abilities, and cultural fit within the team. The ideal candidate will have a strong background in Windows systems administration, Active Directory, and VMware technologies, as well as a proven track record of designing, implementing, and maintaining Windows systems in enterprise environments.

📌 Application Steps

To apply for this Senior Windows Systems Administrator position at Global Payments Inc., follow these steps:

Resume Optimization: Tailor your resume to highlight your experience with Windows systems administration, Active Directory, and VMware technologies. Include specific examples of your problem-solving abilities and technical expertise. Use relevant keywords and phrases to optimize your resume for applicant tracking systems.
Portfolio Customization: Organize your portfolio to highlight your experience with Windows systems administration, Active Directory, and VMware technologies. Include case studies demonstrating your ability to design, implement, and maintain Windows systems in enterprise environments. Tailor your portfolio to the specific requirements of this role.
Technical Interview Preparation: Review the technical interview process and prepare for the technical phone screen and on-site technical interview. Be ready to discuss your experience with Windows systems administration, Active Directory, and VMware technologies in detail. Practice your problem-solving strategies and technical decision-making processes.
Company Research: Research Global Payments Inc.'s payment technology and software solutions, and be prepared to discuss how your experience and skills align with the company's needs. Familiarize yourself with the company's culture, values, and team dynamics.

📝 Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Windows Systems Administrator