Senior Systems Engineer - Microsoft Modern Workplace at IFS

📍 Job Overview

Job Title: Senior Systems Engineer - Microsoft Modern Workplace
Company: IFS
Location: Colombo, Western, Sri Lanka
Job Type: Full-time
Category: DevOps Engineer, System Administrator
Date Posted: 2025-06-26
Experience Level: 5-10 years
Remote Status: On-site/Hybrid (2-3 days per week)

🚀 Role Summary

Key Responsibilities: Manage Microsoft 365 services, troubleshoot issues, automate tasks, and enhance user experience.
Key Skills: Microsoft 365 Administration, Exchange Online, Microsoft Teams, SharePoint, Microsoft Defender, Intune Device Management, PowerShell, Python, Bash, Data Migration, Cloud Computing, Cyber Security, Problem Solving, Compliance Solutions, Automation, User Experience.
📝 Enhancement Note: This role requires a broad range of Microsoft 365 administration skills, with a focus on Exchange Online, Teams, and SharePoint. The ideal candidate should have a strong background in cloud computing and cybersecurity to effectively manage the platform's security and compliance.

💻 Primary Responsibilities

🔑 Manage Microsoft 365 Services: Oversee Exchange Online, Microsoft Defender, Microsoft Teams, Microsoft Viva platform, and SharePoint services.
🛠 Troubleshoot and Resolve Issues: Diagnose and resolve technical problems related to Microsoft 365 services and integrations.
📈 Monitor System Performance, Security, and Data Integrity: Proactively address potential problems and ensure data integrity.
🤖 Automate Tasks and Processes: Use PowerShell or other scripting languages to automate administrative tasks and workflows.
📚 Develop and Maintain Clear Documentation and Training Materials: Ensure users have access to up-to-date resources.
🛡 Focus on Building and Maintaining the Underlying Operational Aspects of the Platform: Remediate vulnerabilities and enhance overall user experience.
💡 Encourage Innovation, Automation, and Implementation of Cutting-Edge Technologies: Foster a culture of continuous improvement and outside-the-box thinking.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: More than 5 years of experience in a related field, with at least 4 years in Microsoft 365 productivity suite administration (Exchange, Teams, SharePoint, Viva, OneDrive) and 2 years in Microsoft Power Platform Administration.

Required Skills:

Proven experience in Microsoft 365 compliance solutions, including data retention policies, labeling, and data loss prevention (DLP) for all M365 collaboration services.
Strong problem-solving skills and interest in cloud computing and cybersecurity.
Experience in scripting languages such as PowerShell, Python, and Bash.
Familiarity with data migration from mergers and acquisitions.

Preferred Skills:

Experience in Microsoft Defender and Intune device management.
Knowledge of data migration tools and processes.

📝 Enhancement Note: Given the role's focus on Microsoft 365 administration, a solid understanding of Microsoft's cloud services and security is crucial. Experience in data migration and scripting languages will be essential for automating tasks and remediating issues.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing Microsoft 365 services, with a focus on Exchange Online, Teams, and SharePoint.
Showcase problem-solving skills through case studies or examples of troubleshooting complex issues.
Highlight automation projects using PowerShell or other scripting languages to streamline administrative tasks.

Technical Documentation:

Provide clear and concise documentation outlining your approach to managing Microsoft 365 services, including security, compliance, and data migration strategies.
Include examples of training materials or user guides you've developed to support end-users.

💵 Compensation & Benefits

Salary Range: LKR 2,500,000 - 3,500,000 per annum (Estimated based on market research and industry standards for senior systems engineers in Colombo, Sri Lanka)

Benefits:

Flexible and hybrid work opportunities to support diverse needs and lifestyles.
Inclusive workplace experiences that foster innovation, strengthen connections, and nurture belonging.
A commitment to sustainability and making a positive impact on the world.

Working Hours: 40 hours per week, with the option for hybrid work (2-3 days per week on-site).

🎯 Team & Company Context

🏢 Company Culture

Industry: Enterprise software solutions, with a focus on AI-driven technologies.

Company Size: 7,000+ employees worldwide, with a global presence on all continents.

Founded: Not specified, but a billion-dollar revenue company with a strong focus on internal AI adoption and technological advancements.

Team Structure:

The ideal candidate will join a global team focused on Microsoft Modern Workplace services.
The team is responsible for managing and enhancing the user experience of the platform, with a strong emphasis on security, compliance, and automation.

Development Methodology:

IFS is committed to fostering a culture of innovation, automation, and continuous improvement.
The team encourages outside-the-box thinking, self-organization, and diversity to drive legacy processes forward.

Company Website: ifs.com

📝 Enhancement Note: IFS is a global enterprise software company with a strong commitment to AI-driven technologies and a culture of innovation. The company values diversity, sustainability, and making a positive impact on the world. The ideal candidate for this role should be comfortable working in a global, diverse environment and committed to driving change and making a real difference.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Systems Engineer - Microsoft Modern Workplace

Reporting Structure: This role reports directly to the Manager of Microsoft Modern Workplace Services and is responsible for managing a team of Microsoft 365 administrators.

Technical Impact: The Senior Systems Engineer plays a critical role in ensuring the security, compliance, and overall user experience of the Microsoft Modern Workplace platform. Their work directly impacts the productivity and collaboration of IFS's global workforce.

Growth Opportunities:

Career Progression: With experience and strong performance, the Senior Systems Engineer may progress to a Manager or Architect role within the Microsoft Modern Workplace team or explore other opportunities within IFS's global technology organization.
Technical Skill Development: The role offers ample opportunities to develop expertise in Microsoft 365 administration, cloud computing, cybersecurity, and automation. IFS encourages continuous learning and supports employees in pursuing relevant certifications and training.
Leadership and Mentoring: As a senior member of the team, the ideal candidate will have opportunities to mentor junior team members, drive best practices, and influence the team's direction.

📝 Enhancement Note: This role offers significant growth potential for the right candidate, with opportunities to advance their career, develop their technical skills, and make a real impact on IFS's global technology organization.

🌐 Work Environment

Office Type: IFS offers a flexible and hybrid work environment, with the option for employees to work on-site 2-3 days per week.

Office Location(s): Colombo, Sri Lanka

Workspace Context:

Collaborative Workspace: IFS's Colombo office provides a collaborative workspace designed to foster innovation and teamwork.
Modern Technology: The office is equipped with modern technology, including multiple monitors and testing devices, to support the development and administration of enterprise software solutions.
Global Team Interaction: The global nature of IFS's workforce offers opportunities for cross-functional collaboration and knowledge sharing with team members from around the world.

Work Schedule: IFS offers a flexible work schedule, with the option for hybrid work and a commitment to work-life balance.

📝 Enhancement Note: IFS's flexible and hybrid work environment, combined with its global team and commitment to sustainability, makes it an attractive workplace for tech professionals seeking a dynamic and inclusive work environment.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate your technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a phone or video call with a member of the recruitment team to discuss your experience and answer technical questions related to Microsoft 365 administration.
On-site Interview: Attend an on-site interview at IFS's Colombo office to meet the team, discuss your approach to managing Microsoft 365 services, and demonstrate your problem-solving skills through case studies or coding challenges.
Final Decision: IFS will make a final decision based on your interview performance, technical skills, and cultural fit.

Portfolio Review Tips:

Highlight your experience in managing Microsoft 365 services, with a focus on Exchange Online, Teams, and SharePoint.
Include case studies or examples of troubleshooting complex issues and automating administrative tasks using PowerShell or other scripting languages.
Showcase your approach to security, compliance, and data migration, with a focus on best practices and industry standards.

Technical Challenge Preparation:

Brush up on your knowledge of Microsoft 365 services, with a focus on Exchange Online, Teams, and SharePoint.
Familiarize yourself with Microsoft's cloud services and security best practices.
Prepare for problem-solving questions related to Microsoft 365 administration, cloud computing, and cybersecurity.

ATS Keywords: Microsoft 365 Administration, Exchange Online, Microsoft Teams, SharePoint, Microsoft Defender, Intune Device Management, PowerShell, Python, Bash, Data Migration, Cloud Computing, Cyber Security, Problem Solving, Compliance Solutions, Automation, User Experience.

📝 Enhancement Note: IFS's interview process is designed to evaluate your technical skills, problem-solving abilities, and cultural fit. The ideal candidate will have a strong background in Microsoft 365 administration, cloud computing, and cybersecurity, as well as a commitment to driving change and making a real impact on the organization.

📌 Application Steps

To apply for this Senior Systems Engineer - Microsoft Modern Workplace position at IFS:

Submit Your Application: Visit the IFS careers page and submit your application through the application link provided.
Tailor Your Resume: Highlight your experience in Microsoft 365 administration, cloud computing, and cybersecurity, with a focus on the required and preferred skills listed in the job description.
Prepare for Online Assessment: Familiarize yourself with Microsoft 365 services and brush up on your problem-solving skills in preparation for the online assessment.
Research IFS: Learn about IFS's commitment to AI-driven technologies, sustainability, and making a positive impact on the world. Consider how your skills and experience align with the company's mission and values.

📝 Enhancement Note: IFS is looking for a Senior Systems Engineer with a strong background in Microsoft 365 administration, cloud computing, and cybersecurity. The ideal candidate will be comfortable working in a global, diverse environment and committed to driving change and making a real difference. By tailoring your resume and preparing for the interview process, you'll increase your chances of success in securing this exciting opportunity.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor the job description to highlight the role's focus on Microsoft 365 administration, cloud computing, and cybersecurity.
Emphasize the candidate's need for strong problem-solving skills and experience in managing Microsoft 365 services.
Include specific references to Microsoft 365 services, such as Exchange Online, Teams, and SharePoint, as well as relevant tools and technologies, such as PowerShell, Python, and Bash.

Quality Standards:

Ensure the job description is comprehensive, well-organized, and valuable to web development and server administration candidates seeking their next opportunity.
Maintain a consistent formatting and professional tone throughout the job description.
Use web technology industry terminology appropriately and accurately, with a focus on Microsoft 365 administration, cloud computing, and cybersecurity.

Industry Expertise:

Include specific details about IFS's commitment to AI-driven technologies, sustainability, and making a positive impact on the world.
Highlight the role's focus on managing Microsoft 365 services, with an emphasis on security, compliance, and automation.
Provide tactical advice for preparing for the interview process, including online assessments, technical phone screens, and on-site interviews.

Professional Standards:

Maintain a consistent formatting, spacing, and professional tone throughout the job description.
Use web technology industry terminology appropriately and accurately, with a focus on Microsoft 365 administration, cloud computing, and cybersecurity.
Include comprehensive benefits and growth opportunities relevant to web technology professionals, with a focus on IFS's flexible and hybrid work environment, commitment to sustainability, and global team dynamics.

Technical Focus & Portfolio Emphasis:

Emphasize the candidate's need for strong problem-solving skills and experience in managing Microsoft 365 services.
Include specific references to Microsoft 365 services, such as Exchange Online, Teams, and SharePoint, as well as relevant tools and technologies, such as PowerShell, Python, and Bash.
Highlight the role's focus on security, compliance, and automation, with an emphasis on driving change and making a real impact on the organization.

Avoid:

Generic business jargon not relevant to Microsoft 365 administration, cloud computing, or cybersecurity.
Placeholder text or incomplete sections in the job description.
Repetitive content across different sections of the job description.
Non-technical terminology unrelated to Microsoft 365 administration, cloud computing, or cybersecurity.

By following these guidelines, you'll create a comprehensive, web technology-focused job description that serves as a valuable resource for web development and server administration candidates seeking their next opportunity in Microsoft 365 administration, cloud computing, and cybersecurity.

Senior Systems Engineer - Microsoft Modern Workplace