📍 Job Overview

Job Title: Senior Systems Engineer
Company: St Vincent's Health Australia
Location: NSW Group Office - Sydney, Brisbane, Melbourne
Job Type: Full-time, Contract
Category: DevOps, Server Administration, Infrastructure
Date Posted: 2025-08-01
Experience Level: 5-10 years
Remote Status: On-site with on-call roster

🚀 Role Summary

Key Responsibilities: Design, secure, and optimize compute and storage infrastructure for maximum reliability across the healthcare network. Manage daily administration of server and storage environment, ensuring smooth operation 24/7.
Key Technologies: Windows Server, Linux, VMware, hybrid cloud, Active Directory, DNS, DHCP, Group Policy, Exchange, backup technologies, system monitoring, patching, automation, storage management, incident resolution.

📝 Enhancement Note: This role requires a broad range of technical skills and experience, with a focus on infrastructure management, storage solutions, and virtualization. Candidates should have a strong background in IT infrastructure within large enterprises and be comfortable working in a 24/7 environment.

💻 Primary Responsibilities

Infrastructure Management: Design, build, and maintain Cisco Hyperflex and VMware vSAN virtual infrastructure. Manage enterprise storage platforms including PureStorage, Dell Isilon, PowerEdge, and Cisco UCS.
Storage Solutions: Implement and support storage capacity planning, replication, and disaster recovery solutions across datacentres. Administer backup, monitoring, and infrastructure management tools across virtual and physical environments.
Incident Management: Perform proactive issue detection, root cause analysis, and long-term remediation of storage-related incidents. Apply firmware, OS, and application updates to storage and virtual server infrastructure to maintain support compliance.
Migration Projects: Lead VMware and storage migration projects including hybrid and cloud integration. Automate storage and virtualization management tasks using orchestration platforms to reduce operational overhead.
Technical Support: Provide technical support and troubleshooting for infrastructure-related issues. Participate in the on-call roster to provide priority support and incident management.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., MCSE, VCP, CCNA) are a plus.

Experience: 5-10 years of experience in IT infrastructure roles within large and complex enterprise organizations. Proven experience supporting Windows Server, Linux, VMware, and hybrid cloud environments.

Required Skills:

Thorough knowledge and experience supporting Pure Storage, Dell Isilon & Unity, Cisco UCS Hyperflex, and VMWare Virtualisation platform across multiple datacentres.
Experience administering and securing Microsoft Active Directory, DNS, DHCP, Group Policy, Exchange, and file services.
Strong knowledge of backup and recovery technologies, system monitoring, patching, and automation.
Proven experience with current Microsoft technologies (server, desktop, and applications), server hardware, and peripherals.
Experience in the usage of systems configuration and change management processes and documentation.
Ability to identify production issues and suggest proactive remediation, take an active role in incident resolution, and deliver future-proofing services.
Experience managing routine IT administration tasks to ensure core storage infrastructure runs smoothly at all times.

Preferred Skills:

Experience with current storage technologies and trends.
Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
Knowledge of ITIL frameworks and best practices.
Experience with scripting languages (e.g., PowerShell, Python) for automation and configuration management.

📝 Enhancement Note: While not explicitly stated, familiarity with containerization (e.g., Docker, Kubernetes) and infrastructure as code (IaC) tools (e.g., Terraform, Ansible) would be beneficial for this role, as they are becoming increasingly important in modern infrastructure management.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with infrastructure management, storage solutions, and virtualization through case studies or projects.
Showcase your ability to manage and optimize complex IT environments, highlighting your problem-solving skills and attention to detail.
Include examples of your involvement in migration projects, highlighting your ability to lead and manage such initiatives.

Technical Documentation:

Provide documentation for your projects, including system diagrams, architecture decisions, and any relevant code samples.
Include any relevant certifications or training courses that demonstrate your expertise in infrastructure management and storage solutions.

📝 Enhancement Note: While not explicitly stated, including any experience with or knowledge of healthcare-specific IT systems or regulations would be beneficial, as this role is within a healthcare organization.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be AU$120,000 - AU$150,000 per annum, based on industry standards for senior IT infrastructure roles in Australia. However, the actual salary may vary depending on the candidate's experience and qualifications.

Benefits:

Competitive salary packaging options.
Discounted private health insurance.
Employee Assistance Program for staff and their families.
Access to the Fitness Passport (FP).

Working Hours: The working hours for this role are 40 hours per week, with an on-call roster outside of business hours.

📝 Enhancement Note: While the salary range is an estimate, it is recommended to research the market rate for senior IT infrastructure roles in Australia to ensure a competitive offer.

🎯 Team & Company Context

Company Culture:

Industry: Healthcare. St Vincent's Health Australia is a leading provider of healthcare services in Australia, with a focus on compassion, connection, and caring for others.
Company Size: Large (nearly 30,000 people). This role is part of the IT department, which plays a crucial role in supporting the organization's healthcare services and operations.
Founded: 1857. St Vincent's has a long history of providing healthcare services in Australia, with a strong commitment to excellence and innovation.

Team Structure:

The IT department is responsible for providing and maintaining IT services and infrastructure across the organization.
This role will work closely with other IT teams, including infrastructure, applications, and security, to ensure the smooth operation of the organization's IT systems.
The role may also involve working with other departments, such as clinical and administrative teams, to understand their IT needs and provide appropriate solutions.

Development Methodology:

St Vincent's uses industry-standard ITIL frameworks and best practices for IT service management.
The IT department follows a structured approach to incident management, problem management, and change management to ensure the stability and reliability of the organization's IT systems.
The IT department also uses agile methodologies for software development and project management, with a focus on collaboration, continuous improvement, and customer value.

Company Website: https://www.svha.org.au/

📝 Enhancement Note: St Vincent's Health Australia has a strong commitment to diversity, inclusion, and equal opportunity. The organization encourages applications from Aboriginal and Torres Strait Islander Peoples and provides support for reconciliation and closing the gap in employment-related outcomes.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior level, with a focus on managing and optimizing complex IT environments. The role requires a high level of technical expertise and experience, as well as strong leadership and communication skills.

Reporting Structure: This role reports directly to the IT Manager and may have supervisory responsibilities for junior IT staff or contractors.

Technical Impact: The role has a significant impact on the organization's ability to provide high-quality healthcare services. The role is responsible for ensuring the stability, security, and performance of the organization's IT infrastructure, which is critical for the delivery of healthcare services.

Growth Opportunities:

Technical Growth: This role provides opportunities for technical growth through exposure to a wide range of IT infrastructure and storage technologies. The role also offers the chance to develop leadership and management skills through supervisory responsibilities and project management tasks.
Career Progression: This role is a senior position within the IT department, with opportunities for career progression into more senior management roles or specialist technical roles within the organization.
Industry Recognition: St Vincent's Health Australia is a well-respected healthcare organization, providing opportunities for industry recognition and networking through involvement in industry events and conferences.

📝 Enhancement Note: While not explicitly stated, there may be opportunities for this role to work on cutting-edge technologies and projects, as St Vincent's Health Australia is at the forefront of healthcare innovation in Australia.

🌐 Work Environment

Office Type: The role is based in one of St Vincent's Group Offices in Sydney, Brisbane, or Melbourne. The offices are modern and well-equipped, with a focus on collaboration and productivity.

Office Location(s): The role can be based in any of the following locations:

NSW - Sydney, CBD, Inner West and Eastern Suburbs
VIC - Melbourne, CBD & Inner Suburbs
QLD - Brisbane, CBD & Inner Suburbs

Workspace Context:

Collaboration: The role involves working closely with other IT teams and departments, with a focus on collaboration, communication, and teamwork.
Tools & Equipment: The role requires the use of a range of IT infrastructure and storage technologies, as well as relevant software tools and applications. The role also involves the use of relevant hardware, such as servers, storage devices, and network equipment.
Interaction: The role involves regular interaction with other IT staff, as well as stakeholders from other departments, such as clinical and administrative teams.

Work Schedule: The role is full-time, with an on-call roster outside of business hours. The role may also require working outside of standard business hours to support critical IT projects or incidents.

📝 Enhancement Note: While not explicitly stated, the role may require travel between St Vincent's Group Offices in Sydney, Brisbane, and Melbourne, as well as to other healthcare facilities and sites within the organization.

📄 Application & Technical Interview Process

Interview Process:

Technical Assessment: The interview process will include a technical assessment, focusing on the candidate's knowledge of IT infrastructure, storage solutions, and virtualization. The assessment may include a combination of written, practical, and scenario-based questions.
Behavioral Assessment: The interview process will also include a behavioral assessment, focusing on the candidate's problem-solving skills, communication skills, and leadership potential. The assessment may include situational and behavioral-based questions.
Final Evaluation: The final evaluation will focus on the candidate's cultural fit with the organization and their alignment with St Vincent's values and mission.

Portfolio Review Tips:

Case Studies: Highlight your experience with infrastructure management, storage solutions, and virtualization through case studies or projects. Include any relevant metrics or success stories that demonstrate your ability to manage and optimize complex IT environments.
Documentation: Include any relevant documentation, such as system diagrams, architecture decisions, or code samples, that support your case studies or projects.
Certifications: Highlight any relevant certifications or training courses that demonstrate your expertise in infrastructure management and storage solutions.

Technical Challenge Preparation:

Technical Deep Dive: Familiarize yourself with the specific technologies and tools used by St Vincent's Health Australia, such as PureStorage, Dell Isilon, PowerEdge, Cisco UCS, and VMware vSAN.
Incident Management: Brush up on your incident management skills, including root cause analysis, troubleshooting, and problem-solving techniques.
Leadership Skills: Prepare for questions related to leadership, management, and teamwork, as these skills are crucial for this role.

📝 Enhancement Note: While not explicitly stated, the interview process may include a presentation or demonstration of your portfolio, allowing you to showcase your technical skills and achievements more effectively.

🛠 Technology Stack & Web Infrastructure

Infrastructure Technologies:

Server Virtualization: VMware vSAN, Cisco Hyperflex
Storage Platforms: PureStorage, Dell Isilon, PowerEdge, Cisco UCS
Networking: Cisco
Monitoring & Management: Various tools and applications, such as Nagios, Zabbix, and SolarWinds

Operating Systems:

Windows Server
Linux (various distributions)

Scripting & Automation:

PowerShell
Bash
Python (for automation and orchestration)

Cloud Platforms:

AWS
Azure
Google Cloud (limited use)

📝 Enhancement Note: While not explicitly stated, the role may require experience with or knowledge of containerization (e.g., Docker, Kubernetes) and infrastructure as code (IaC) tools (e.g., Terraform, Ansible) to support the organization's adoption of modern IT practices and technologies.

👥 Team Culture & Values

IT Department Values:

Excellence: St Vincent's Health Australia strives for excellence in all aspects of its operations, including IT services and infrastructure.
Compassion: The organization is committed to providing compassionate and caring IT services that support the delivery of high-quality healthcare services.
Connection: The IT department works closely with other departments and teams within the organization to ensure that IT services and infrastructure meet the needs of the organization and its patients.
Innovation: The IT department is committed to driving innovation in IT services and infrastructure, with a focus on improving the efficiency, effectiveness, and quality of healthcare services.

Collaboration Style:

Cross-Functional Integration: The IT department works closely with other departments, such as clinical and administrative teams, to understand their IT needs and provide appropriate solutions.
Code Review Culture: The IT department follows best practices for software development and project management, including code reviews and peer programming.
Knowledge Sharing: The IT department encourages knowledge sharing and continuous learning, with a focus on staying up-to-date with the latest technologies and best practices.

📝 Enhancement Note: St Vincent's Health Australia has a strong commitment to diversity, inclusion, and equal opportunity. The organization encourages applications from Aboriginal and Torres Strait Islander Peoples and provides support for reconciliation and closing the gap in employment-related outcomes.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Infrastructure Complexity: The role involves managing and optimizing complex IT environments, with a wide range of technologies and systems.
Incident Management: The role requires strong incident management skills, with a focus on proactive issue detection, root cause analysis, and long-term remediation.
Storage Solutions: The role requires a deep understanding of storage technologies, with a focus on capacity planning, replication, and disaster recovery.
Emerging Technologies: The role may require knowledge of emerging technologies, such as containerization and infrastructure as code, to support the organization's adoption of modern IT practices and technologies.

Learning & Development Opportunities:

Technical Training: St Vincent's Health Australia provides opportunities for technical training and development, with a focus on staying up-to-date with the latest technologies and best practices.
Conferences & Events: The organization encourages attendance at industry conferences and events, providing opportunities for networking and professional development.
Mentorship: The IT department offers mentorship opportunities, with a focus on knowledge sharing and continuous learning.

📝 Enhancement Note: While not explicitly stated, the role may provide opportunities for working on cutting-edge technologies and projects, as St Vincent's Health Australia is at the forefront of healthcare innovation in Australia.

💡 Interview Preparation

Technical Questions:

Infrastructure Management: Questions related to infrastructure management, storage solutions, and virtualization, such as:
- How do you approach capacity planning and management for enterprise storage environments?
- How do you ensure high availability and disaster recovery for critical IT systems?
- How do you manage and optimize complex IT environments, with a wide range of technologies and systems?
Incident Management: Questions related to incident management, such as:
- How do you approach root cause analysis and troubleshooting for complex IT incidents?
- How do you ensure proactive issue detection and long-term remediation for storage-related incidents?
- How do you manage and prioritize incidents in a 24/7 environment?
Leadership & Management: Questions related to leadership and management, such as:
- How do you approach team management and leadership in a dynamic IT environment?
- How do you ensure effective communication and collaboration between IT teams and stakeholders?
- How do you approach project management and delivery in an Agile environment?

Company & Culture Questions:

Company Values: Questions related to St Vincent's Health Australia's values and culture, such as:
- How do you demonstrate compassion and caring in your approach to IT services and infrastructure?
- How do you approach innovation and continuous improvement in IT services and infrastructure?
- How do you ensure that IT services and infrastructure meet the needs of the organization and its patients?
ITIL & Best Practices: Questions related to ITIL frameworks and best practices, such as:
- How do you approach incident management, problem management, and change management in an ITIL environment?
- How do you ensure the stability and reliability of the organization's IT systems through effective IT service management?
Healthcare IT: Questions related to healthcare-specific IT systems and regulations, such as:
- How do you approach the management and optimization of healthcare-specific IT systems and infrastructure?
- How do you ensure compliance with relevant healthcare regulations and standards?

Portfolio Presentation Strategy:

Case Studies: Present your case studies or projects related to infrastructure management, storage solutions, and virtualization, highlighting your problem-solving skills, attention to detail, and ability to manage and optimize complex IT environments.
Documentation: Include any relevant documentation, such as system diagrams, architecture decisions, or code samples, that support your case studies or projects.
Certifications: Highlight any relevant certifications or training courses that demonstrate your expertise in infrastructure management and storage solutions.
Presentation Skills: Demonstrate strong presentation skills, with a clear and concise delivery, and an ability to engage and connect with your audience.

📝 Enhancement Note: While not explicitly stated, the interview process may include a presentation or demonstration of your portfolio, allowing you to showcase your technical skills and achievements more effectively.

📌 Application Steps

To apply for this Senior Systems Engineer position at St Vincent's Health Australia:

Tailor Your Resume: Customize your resume to highlight your relevant experience and skills in IT infrastructure, storage solutions, and virtualization. Include any relevant certifications or training courses that demonstrate your expertise in these areas.
Prepare Your Portfolio: Prepare your portfolio, including case studies or projects related to infrastructure management, storage solutions, and virtualization. Include any relevant documentation, such as system diagrams, architecture decisions, or code samples, that support your case studies or projects.
Research the Company: Research St Vincent's Health Australia, its values, and culture. Prepare for questions related to the organization's mission, vision, and commitment to healthcare excellence.
Prepare for Technical Assessment: Brush up on your knowledge of IT infrastructure, storage solutions, and virtualization. Familiarize yourself with the specific technologies and tools used by St Vincent's Health Australia, such as PureStorage, Dell Isilon, PowerEdge, Cisco UCS, and VMware vSAN.
Prepare for Behavioral Assessment: Prepare for questions related to problem-solving, communication, leadership, and teamwork. Think about specific examples from your past experiences that demonstrate these skills.
Prepare for Final Evaluation: Prepare for questions related to your cultural fit with the organization and your alignment with St Vincent's values and mission. Think about how your personal values and career goals align with the organization's commitment to healthcare excellence.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with St Vincent's Health Australia before making application decisions.

Senior Systems Engineer