📍 Job Overview

Job Title: Senior Systems Administrator
Company: NinjaOne, LLC
Location: Austin, Texas, United States
Job Type: Hybrid (Remote & On-site)
Category: System Administrator
Date Posted: June 11, 2025
Experience Level: 5-10 years
Remote Status: On-site & Hybrid (Remote & On-site)

🚀 Role Summary

📝 Enhancement Note: This role focuses on Identity and Access Management (IAM) and system integrations, requiring strong technical skills and experience in managing complex systems.
Manage and support the integration of key applications into the Okta system, ensuring Single Sign-On (SSO), Multi-Factor Authentication (MFA), and user provisioning/deprovisioning are properly set up and maintained.
Administer and maintain access integrations for infrastructure, networks, servers, and virtual environments, demonstrating a strong understanding of IAM security concepts.
Collaborate with cross-functional teams to ensure compliance with privacy protection laws, security standards, quality assurance guidelines, and ethical considerations.
Develop and implement automation scripts for repetitive tasks using programming languages like Python, PowerShell, or Bash to optimize performance and enhance daily operations.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities revolve around system management, compliance, security, and automation, requiring a well-rounded skill set and experience in various aspects of IT administration.
Systems and Infrastructure Management:
- Manage and support the integration of key applications (e.g., Zoom, Microsoft 365, Slack, Salesforce, and other SaaS tools) into the Okta system.
- Ensure Single Sign-On (SSO), Multi-Factor Authentication (MFA), and user provisioning/deprovisioning are properly set up and maintained for integrated applications.
- Manage complex Okta configurations, including lifecycle management and security protocols.
- Administer and maintain access integrations for infrastructure, networks, servers, and virtual environments (AWS, Azure, or on-prem solutions).
- Integrate third-party applications with Okta for both user management and security purposes.
- Implement and manage role-based access control (RBAC) and least privilege access across applications.
Compliance and Security:
- Work with cross-functional teams to ensure compliance with privacy protection laws, security standards, quality assurance guidelines, and ethical considerations.
- Thoroughly understand auditing requirements and facilitate the audit process and procedures with internal departments.
- Review and adhere to compliance-related policies and procedures to ensure accurate IT reporting capabilities.
- Ensure uptime and optimize performance across platforms.
- Strong understanding of security protocols like OAuth, SAML, OpenID, etc.
Automation and Workflow Development:
- Develop and implement automation scripts for repetitive tasks using programming languages like Python, PowerShell, or Bash.
- Automate user onboarding/offboarding, provisioning, software deployment, and regular maintenance tasks.
- Build and document workflows to enhance the efficiency of daily operations and helpdesk processes.
- Knowledge of RESTful APIs for application integrations.

🎓 Skills & Qualifications

Education: Bachelor’s degree in computer science, Information Technology, or a related field (preferred).

Experience: 5+ years of experience as a systems administrator or in a similar role with a focus on compliance, security, and system integrations.

Required Skills:

Identity and Access Management: In-depth knowledge of Okta, including lifecycle management, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and integrating with SaaS applications (Zoom, Slack, Office 365, Salesforce).
Programming and Scripting: Experience writing automation scripts in languages like Python, PowerShell, or Bash to automate IT tasks and workflows.
Certifications: Industry certifications like Okta Certified Administrator, Microsoft Certified: Azure Administrator Associate, CompTIA Security+, or AWS Certified SysOps Administrator.
Compliance Knowledge: Experience with SOC2, ISO27001, FedRAMP, and/or SOX.

Preferred Skills:

Knowledge of RESTful APIs for application integrations.
Experience with AWS, Azure, or other cloud platforms.
Familiarity with ITIL or other service management frameworks.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with Okta, including lifecycle management, MFA, SSO, and application integrations.
Showcase automation scripts and workflows developed using Python, PowerShell, or Bash.
Highlight projects involving compliance, security, and system integrations.

Technical Documentation:

Provide documentation on user provisioning/deprovisioning processes, access controls, and security protocols.
Include workflow diagrams and process flowcharts for automation scripts and system integrations.
Demonstrate understanding of auditing requirements and IT reporting capabilities.

💵 Compensation & Benefits

Salary Range: $110,000 - $125,000 per year (based on location and experience level)

Benefits:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life Insurance
Unlimited PTO

Working Hours: 40 hours per week, with flexibility for deployment windows, maintenance, and project deadlines.

🎯 Team & Company Context

Company Culture:

Industry: Software as a Service (SaaS)
Company Size: Medium (20,000+ customers)
Founded: Not specified

Team Structure:

The IT operations team consists of experienced professionals focusing on system integrations, automation, and process management.
The team works collaboratively with cross-functional departments to ensure compliance with security standards and ethical considerations.

Development Methodology:

The team follows Agile methodologies, focusing on continuous improvement and process management.
They emphasize automation, scripting, and workflow development to optimize daily operations and enhance performance.

Company Website: https://ninjaone.com/

📝 Enhancement Note: NinjaOne is a global software company focused on endpoint management, with a strong emphasis on customer success and support. They offer a collaborative and flexible work environment with comprehensive benefits.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Systems Administrator - Experienced professional responsible for managing and integrating complex systems, ensuring compliance with security standards, and driving continuous improvement in security, privacy, and quality assurance.

Reporting Structure: This role reports directly to the IT Director and works closely with cross-functional teams, including IT, Security, and Compliance.

Technical Impact: The Senior Systems Administrator plays a crucial role in managing and integrating key applications, ensuring uptime, and optimizing performance across platforms. They also drive continuous improvement in security, privacy, and quality assurance, contributing to the overall success of the company.

Growth Opportunities:

Technical Growth: Expand knowledge of Okta, IAM security concepts, and emerging technologies to drive innovation and improvement in system integrations and security.
Leadership Development: Gain experience in managing teams, mentoring junior staff, and driving process improvements to enhance the efficiency of daily operations.
Architecture Decisions: Contribute to strategic decisions regarding system architecture, security protocols, and compliance standards to ensure the company remains competitive and secure.

📝 Enhancement Note: This role offers significant growth opportunities for experienced systems administrators looking to expand their skill set, gain leadership experience, and make a meaningful impact on the company's success.

🌐 Work Environment

Office Type: Hybrid (Remote & On-site) - The company offers flexibility for remote working from home, with physical offices in Austin, TX, and Tampa, FL.

Office Location(s): Austin, TX, and Tampa, FL

Workspace Context:

The workspace is designed to facilitate collaboration and communication between team members, with a focus on system integrations, automation, and process management.
Team members have access to the necessary tools and resources to perform their jobs effectively, including multiple monitors and testing devices.
The work environment encourages knowledge sharing, technical mentoring, and continuous learning to drive professional growth and development.

Work Schedule: Flexible hours with a focus on results and performance, with regular maintenance windows and project deadlines.

📝 Enhancement Note: NinjaOne offers a flexible and collaborative work environment, with a strong focus on customer success and support. They prioritize work-life balance and provide comprehensive benefits to attract and retain top talent.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: Discuss your experience with Okta, IAM security concepts, and automation scripts. Be prepared to answer questions about your approach to system integrations, compliance, and security.
On-site Technical Assessment: Demonstrate your ability to manage complex Okta configurations, implement role-based access control, and automate user provisioning/deprovisioning processes. Showcase your understanding of security protocols and auditing requirements.
Behavioral Interview: Discuss your problem-solving skills, communication style, and teamwork approach. Be prepared to provide examples of your experience working with cross-functional teams and driving process improvements.
Final Review: Present your portfolio, highlighting your experience with Okta, automation scripts, and system integrations. Discuss your long-term career goals and how this role aligns with your professional development.

Portfolio Review Tips:

Highlight your experience with Okta, including lifecycle management, MFA, SSO, and application integrations.
Showcase automation scripts and workflows developed using Python, PowerShell, or Bash.
Include documentation on user provisioning/deprovisioning processes, access controls, and security protocols.
Demonstrate your understanding of auditing requirements and IT reporting capabilities.

Technical Challenge Preparation:

Brush up on your knowledge of Okta, IAM security concepts, and automation scripts.
Familiarize yourself with the company's products and services, focusing on endpoint management and security.
Prepare for questions about your approach to system integrations, compliance, and security, demonstrating your problem-solving skills and technical expertise.

ATS Keywords: See the comprehensive list of web development and server administration-relevant keywords for resume optimization, organized by category: programming languages, web frameworks, server technologies, databases, tools, methodologies, soft skills, industry terms.

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, problem-solving abilities, and cultural fit. Be prepared to discuss your experience with Okta, IAM security concepts, and automation scripts, as well as your approach to system integrations, compliance, and security.

🛠 Technology Stack & Web Infrastructure

Identity and Access Management (IAM) Tools:

Okta: Okta is the primary IAM tool used for lifecycle management, Multi-Factor Authentication (MFA), Single Sign-On (SSO), and user provisioning/deprovisioning.
Okta Certified Administrator: Industry certification preferred for this role.

Programming Languages:

Python: Used for automation scripts and workflow development.
PowerShell: Used for automation scripts and system administration tasks.
Bash: Used for automation scripts and system administration tasks.

Cloud Platforms:

AWS: Experience with AWS services is preferred for this role.
Azure: Experience with Azure services is preferred for this role.

Security Protocols:

OAuth: Strong understanding of OAuth protocols for application integrations and user authentication.
SAML: Strong understanding of SAML protocols for single sign-on and identity federation.
OpenID: Familiarity with OpenID Connect for user authentication and authorization.

📝 Enhancement Note: The technology stack for this role is focused on Identity and Access Management (IAM), with a strong emphasis on Okta, automation scripts, and security protocols. Experience with AWS, Azure, or other cloud platforms is preferred.

👥 Team Culture & Values

Web Development Values:

Customer Success: Focus on customer success and support, ensuring compliance with security standards and ethical considerations.
Collaboration: Foster a collaborative work environment, encouraging knowledge sharing, technical mentoring, and continuous learning.
Innovation: Encourage innovation and improvement in system integrations, security, and quality assurance to drive business growth and success.

Collaboration Style:

Cross-Functional Integration: Work closely with cross-functional teams, including IT, Security, and Compliance, to ensure compliance with security standards and ethical considerations.
Code Review Culture: Encourage code review and peer programming practices to enhance the quality and security of automation scripts and system integrations.
Knowledge Sharing: Foster a culture of knowledge sharing and technical mentoring to drive professional growth and development.

📝 Enhancement Note: NinjaOne's culture is focused on customer success and support, with a strong emphasis on collaboration, innovation, and continuous learning. They prioritize a collaborative work environment, encouraging knowledge sharing and technical mentoring to drive professional growth and development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Okta Configuration: Manage complex Okta configurations, including lifecycle management and security protocols, to ensure accurate user provisioning/deprovisioning and access control.
Security Protocols: Demonstrate a strong understanding of security protocols like OAuth, SAML, and OpenID, integrating them with Okta for user authentication and authorization.
Compliance Standards: Ensure compliance with privacy protection laws, security standards, quality assurance guidelines, and ethical considerations, working closely with cross-functional teams.
System Integrations: Integrate third-party applications with Okta for both user management and security purposes, ensuring seamless and secure user experiences.

Learning & Development Opportunities:

Okta Certification: Pursue Okta Certified Administrator certification to enhance your understanding of Okta and IAM security concepts.
Cloud Platforms: Expand your knowledge of AWS, Azure, or other cloud platforms to drive innovation and improvement in system integrations and security.
Leadership Development: Gain experience in managing teams, mentoring junior staff, and driving process improvements to enhance the efficiency of daily operations.
Architecture Decisions: Contribute to strategic decisions regarding system architecture, security protocols, and compliance standards to ensure the company remains competitive and secure.

📝 Enhancement Note: This role offers significant technical challenges and growth opportunities for experienced systems administrators looking to expand their skill set, gain leadership experience, and make a meaningful impact on the company's success.

💡 Interview Preparation

Technical Questions:

Okta Configuration: Describe your experience managing complex Okta configurations, including lifecycle management and security protocols. How do you ensure accurate user provisioning/deprovisioning and access control?
Security Protocols: Explain your understanding of security protocols like OAuth, SAML, and OpenID. How do you integrate them with Okta for user authentication and authorization?
Compliance Standards: Discuss your experience ensuring compliance with privacy protection laws, security standards, quality assurance guidelines, and ethical considerations. How do you work with cross-functional teams to achieve this?
System Integrations: Describe your approach to integrating third-party applications with Okta for both user management and security purposes. How do you ensure seamless and secure user experiences?

Company & Culture Questions:

Company Culture: Explain what you understand about NinjaOne's company culture, focusing on customer success, collaboration, innovation, and continuous learning. How do you think you would fit into this environment?
Team Dynamics: Describe your experience working with cross-functional teams, focusing on collaboration, knowledge sharing, and technical mentoring. How do you contribute to a positive and productive work environment?
Problem-Solving Skills: Provide an example of a complex technical challenge you faced in a previous role and how you approached it. What was the outcome, and what did you learn from the experience?

Portfolio Presentation Strategy:

Okta Demonstration: Showcase your experience with Okta, including lifecycle management, MFA, SSO, and application integrations. Highlight any automation scripts or workflows you've developed to optimize performance and enhance daily operations.
Security Protocols: Demonstrate your understanding of security protocols like OAuth, SAML, and OpenID, explaining how you've integrated them with Okta for user authentication and authorization.
Compliance Documentation: Present documentation on user provisioning/deprovisioning processes, access controls, and security protocols, showing your understanding of auditing requirements and IT reporting capabilities.

📌 Application Steps

To apply for this Senior Systems Administrator position:

Update Your Resume: Tailor your resume to highlight your experience with Okta, IAM security concepts, automation scripts, and system integrations. Include relevant keywords and phrases to optimize your resume for applicant tracking systems (ATS).
Prepare Your Portfolio: Showcase your experience with Okta, including lifecycle management, MFA, SSO, and application integrations. Include any automation scripts or workflows you've developed to optimize performance and enhance daily operations.
Research the Company: Familiarize yourself with NinjaOne's products and services, focusing on endpoint management and security. Understand their company culture, values, and mission to demonstrate your fit for the role.
Prepare for Technical Interviews: Brush up on your knowledge of Okta, IAM security concepts, and automation scripts. Familiarize yourself with the company's products and services, focusing on endpoint management and security. Prepare for questions about your approach to system integrations, compliance, and security, demonstrating your problem-solving skills and technical expertise.

📝 Enhancement Note: The application process for this role requires a strong understanding of Okta, IAM security concepts, automation scripts, and system integrations. Tailor your resume and portfolio to highlight your relevant experience and demonstrate your fit for the role. Research the company and prepare for technical interviews to showcase your technical skills and cultural fit.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to system administration, with a focus on Identity and Access Management (IAM), security, compliance, and automation.
Include Okta-specific details, automation scripts, and system integration processes.
Address the role's focus on managing complex systems, ensuring compliance with security standards, and driving continuous improvement in security, privacy, and quality assurance.

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information.
Only include Enhancement Notes when making significant inferences about Okta configuration, IAM security concepts, or system integration processes.
Be comprehensive but concise, prioritizing actionable information over descriptive text.
Strategically distribute web development and server administration-related keywords throughout all sections naturally.
Provide realistic salary ranges based on location, experience level, and system administration specialization.

Industry Expertise:

Include specific Okta, IAM, and automation-related details relevant to the role.
Address system integration processes, compliance standards, and security protocols.
Provide tactical advice for Okta configuration, automation scripts, and system integration projects.
Include web technology-specific interview preparation and coding challenge guidance.

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout.
Use system administration and IAM-specific terminology appropriately and accurately.
Include comprehensive benefits and growth opportunities relevant to system administration professionals.
Provide actionable insights that give system administration candidates a competitive advantage.
Focus on system administration team culture, cross-functional collaboration, and security impact measurement.

Technical Focus & Portfolio Emphasis:

Emphasize Okta, IAM, and automation-related details, addressing system integration processes, compliance standards, and security protocols.
Include specific portfolio requirements tailored to the system administration discipline and role level.
Address browser compatibility, accessibility standards, and user experience design principles in the context of system administration and IAM.
Focus on problem-solving methods, performance optimization, and scalable system architecture.
Include technical presentation skills and stakeholder communication for system administration and IAM projects.

Avoid:

Generic business jargon not relevant to system administration or IAM roles.
Placeholder text or incomplete sections.
Repetitive content across different sections.
Non-technical terminology unless relevant to the specific system administration or IAM role.
Marketing language unrelated to system administration, IAM, or security.

Generate comprehensive, system administration-focused content that serves as a valuable resource for system administration candidates seeking their next opportunity and preparing for technical interviews in the system administration and IAM industry.

Senior Systems Administrator