📍 Job Overview

Job Title: Senior Site Reliability Engineer
Company: MATTR
Location: Auckland, Auckland, New Zealand
Job Type: On-site
Category: DevOps & Infrastructure
Date Posted: 2025-06-16
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

MATTR is a trailblazing SaaS company specializing in verifiable data and digital trust, delivering cutting-edge decentralized identity solutions.
As a Senior Site Reliability Engineer, you'll play a pivotal role in shaping MATTR's globally scalable infrastructure, supporting both production and development environments.
This role involves maintaining and supporting cloud infrastructure using Terraform, collaborating with engineering teams to improve reliability, observability, and security, and developing automation for environment provisioning and deployments.

📝 Enhancement Note: This role requires a strong background in cloud infrastructure management and a deep understanding of Infrastructure as Code, making it an excellent fit for experienced DevOps professionals seeking to make a significant impact on a growing company's infrastructure.

💻 Primary Responsibilities

Maintain and support cloud infrastructure using Terraform to define Infrastructure as Code in AWS environments.
Collaborate with engineering teams to enhance the reliability, observability, and security of cloud services.
Develop automation for environment provisioning, deployments, and configuration to reduce manual effort and improve scalability.
Produce clean, consistent, and well-organized code to automate infrastructure, builds, deployments, and configuration running on the production stack, including AWS, Redis, SQL, cloud storage, Prometheus, Grafana, Alertmanager, Kubernetes, Docker, NodeJS, and HashiCorp Vault.
Build shared tooling for incident response, logging, alerting, and CI/CD pipelines to improve developer productivity.
Participate in a rotating on-call schedule, proactively resolving incidents and leading continuous improvement via post-mortems.
Contribute to the infrastructure roadmap and help evolve how MATTR monitors and supports services at scale.
Become a trusted subject matter expert on MATTR's systems, supporting cross-team collaboration and knowledge sharing.

📝 Enhancement Note: This role requires a strong focus on automation, observability, and incident response, making it an excellent fit for experienced DevOps engineers looking to drive infrastructure improvements and ensure high service availability.

🎓 Skills & Qualifications

Education: A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

Experience: 5+ years of experience managing cloud-based infrastructure in both production and non-production environments.

Required Skills:

Deep understanding of Infrastructure as Code (e.g., Terraform), CI/CD workflows, and container orchestration (Kubernetes, Docker).
Proficiency in at least one scripting language (e.g., NodeJS, Go, Bash, Python).
Hands-on experience with operations and observability tooling like Prometheus, Grafana, HashiCorp Vault, and ArgoCD.
Strong communication skills, with the ability to explain complex ideas clearly.
A collaborative, low-ego approach, someone who shares knowledge and contributes to team success.

Preferred Skills:

Familiarity with Self-Sovereign Identity, Decentralized Identifiers, and the Web of Trust ecosystems.
Understanding of identity protocols like OAuth2 and OpenID Connect.

📝 Enhancement Note: While not essential, familiarity with identity protocols and ecosystems will provide a strong foundation for success in this role, as MATTR specializes in decentralized identity solutions.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate your experience with cloud infrastructure management, highlighting your ability to maintain and support production environments.
Showcase your proficiency in Infrastructure as Code (IaC) tools, with a focus on Terraform, and explain your approach to automating infrastructure, builds, and deployments.
Provide examples of your work with container orchestration tools like Kubernetes and Docker, and discuss your experience with CI/CD pipelines and incident response.

Technical Documentation:

Include documentation for your cloud infrastructure, explaining your approach to environment provisioning, deployments, and configuration.
Demonstrate your understanding of observability tools like Prometheus, Grafana, and Alertmanager, and discuss your experience with logging, alerting, and monitoring.
Showcase your ability to collaborate with engineering teams, highlighting your contributions to improving reliability, observability, and security in cloud services.

📝 Enhancement Note: When preparing your portfolio, focus on demonstrating your ability to manage and automate cloud infrastructure, as well as your experience with observability tools and incident response. Highlight your collaborative approach and explain how you've contributed to improving cloud services in previous roles.

💵 Compensation & Benefits

Salary Range: NZ$120,000 - NZ$160,000 per year (Based on market research and industry standards for senior DevOps roles in Auckland, New Zealand)

Benefits:

Corporate medical, life, and income protection insurance.
Enhanced parental leave for life's big moments.
Free Spark corporate mobile account with a generous monthly allowance.
Vibrant Britomart office with energy, events, and good times.

Working Hours: Full-time, 40 hours per week, with a rotating on-call schedule for incident response and resolution.

📝 Enhancement Note: The provided salary range is an estimate based on market research and industry standards for senior DevOps roles in Auckland, New Zealand. The actual salary may vary depending on the candidate's experience and skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: MATTR operates in the SaaS industry, specializing in verifiable data and digital trust, with a focus on decentralized identity solutions.

Company Size: MATTR is a high-growth SaaS company, offering a dynamic and collaborative work environment with ample opportunities for professional growth.

Founded: MATTR was founded in 2018, with a mission to build cutting-edge decentralized identity solutions that empower both traditional enterprises and pioneering Web3 organizations to build for a secure, privacy-first digital future.

Team Structure:

MATTR's engineering teams consist of dedicated professionals working collaboratively to deliver cloud services that are secure, observable, and built to last.
The Senior Site Reliability Engineer will work closely with these teams to maintain and support cloud infrastructure, improve reliability, observability, and security, and develop automation for environment provisioning and deployments.

Development Methodology:

MATTR follows Infrastructure as Code principles, using modern tooling to build, monitor, and evolve systems that enable speed, stability, and confidence across the organization.
The company employs CI/CD workflows, container orchestration, and automation to ensure efficient and reliable software delivery.

Company Website: mattr.com

📝 Enhancement Note: MATTR's focus on decentralized identity solutions and cutting-edge technology makes it an attractive opportunity for DevOps professionals seeking to work on innovative projects and make a significant impact on the company's infrastructure.

📈 Career & Growth Analysis

Web Technology Career Level: The Senior Site Reliability Engineer role is a senior-level position, requiring a deep understanding of cloud infrastructure management, Infrastructure as Code, and container orchestration. This role offers significant opportunities for professional growth and leadership within MATTR's engineering teams.

Reporting Structure: The Senior Site Reliability Engineer will report directly to the Head of Engineering, working closely with other engineering teams to maintain and support cloud infrastructure, improve reliability, observability, and security, and develop automation for environment provisioning and deployments.

Technical Impact: In this role, you will have a significant impact on MATTR's infrastructure, contributing to the company's ability to deliver secure, observable, and reliable cloud services. Your work will directly influence the performance, scalability, and security of MATTR's globally scalable platform.

Growth Opportunities:

Technical Leadership: As a senior member of the engineering team, you will have the opportunity to mentor junior team members, contribute to technical decision-making, and drive infrastructure improvements across the organization.
Architecture Decisions: With your deep understanding of MATTR's systems, you will play a crucial role in shaping the company's infrastructure roadmap and helping evolve how MATTR monitors and supports services at scale.
Emerging Technologies: MATTR's focus on cutting-edge decentralized identity solutions provides ample opportunities to work with emerging technologies and stay at the forefront of industry trends.

📝 Enhancement Note: The Senior Site Reliability Engineer role at MATTR offers significant opportunities for professional growth, technical leadership, and exposure to emerging technologies in the decentralized identity space.

🌐 Work Environment

Office Type: MATTR's office is located in the vibrant Britomart area of Auckland, offering a modern, collaborative workspace with energy, events, and good times.

Office Location(s): Auckland, New Zealand

Workspace Context:

Collaborative Workspace: MATTR's office fosters a collaborative environment, with dedicated spaces for team meetings, brainstorming sessions, and social events.
Development Tools: The office is equipped with state-of-the-art development tools, multiple monitors, and testing devices to support the engineering team's work.
Cross-Functional Collaboration: MATTR encourages cross-functional collaboration between engineering teams, designers, and stakeholders, ensuring that all projects align with the company's mission and objectives.

Work Schedule: Full-time, 40 hours per week, with a rotating on-call schedule for incident response and resolution. MATTR offers flexible working arrangements to support work-life balance.

📝 Enhancement Note: MATTR's vibrant office environment, collaborative workspace, and flexible working arrangements make it an attractive opportunity for DevOps professionals seeking a dynamic and supportive work environment.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A brief phone or video call to discuss your experience, qualifications, and career goals.
Technical Assessment: A hands-on technical assessment, focusing on your ability to maintain and support cloud infrastructure, develop automation, and improve reliability, observability, and security.
Cultural Fit Interview: A conversation with the Head of Engineering to assess your cultural fit with MATTR's team and values.
Final Decision: A final decision will be made based on your technical skills, cultural fit, and alignment with MATTR's mission and objectives.

Portfolio Review Tips:

Cloud Infrastructure Management: Highlight your experience with cloud infrastructure management, focusing on your ability to maintain and support production environments using Terraform and other Infrastructure as Code tools.
Automation and CI/CD: Demonstrate your proficiency in developing automation for environment provisioning, deployments, and configuration, and discuss your experience with CI/CD pipelines and incident response.
Observability and Monitoring: Showcase your understanding of observability tools like Prometheus, Grafana, and Alertmanager, and explain your approach to logging, alerting, and monitoring in cloud environments.
Collaboration and Communication: Emphasize your ability to collaborate with engineering teams, explaining how you've contributed to improving reliability, observability, and security in previous roles.

Technical Challenge Preparation:

Cloud Infrastructure Management: Brush up on your knowledge of cloud infrastructure management, focusing on AWS or other established cloud providers, and familiarize yourself with Terraform and other Infrastructure as Code tools.
Automation and Scripting: Refresh your skills in scripting languages like NodeJS, Go, Bash, or Python, and practice writing clean, consistent, and well-organized code to automate infrastructure, builds, deployments, and configuration.
Incident Response: Familiarize yourself with incident response processes and best practices, and practice resolving incidents and leading post-mortems to drive continuous improvement.

ATS Keywords: (Organized by category)

Programming Languages: NodeJS, Go, Bash, Python, JavaScript
Web Frameworks: Not applicable for this role
Server Technologies: AWS, Kubernetes, Docker, Terraform, HashiCorp Vault
Databases: Redis, SQL, cloud storage
Tools: Prometheus, Grafana, Alertmanager, ArgoCD, CI/CD pipelines
Methodologies: Infrastructure as Code, DevOps, Site Reliability Engineering
Soft Skills: Communication, collaboration, problem-solving, incident response, automation
Industry Terms: Cloud infrastructure, cloud services, reliability, observability, security, automation, incident response, Infrastructure as Code, CI/CD, container orchestration, DevOps, Site Reliability Engineering

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your expertise in cloud infrastructure management, automation, and incident response. Familiarize yourself with MATTR's technology stack and be prepared to discuss your approach to improving reliability, observability, and security in cloud services.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable for this role

Backend & Server Technologies:

Cloud Infrastructure: AWS, with a focus on using Terraform to define Infrastructure as Code.
Containerization: Kubernetes and Docker, with an emphasis on building, deploying, and managing containerized applications.
Scripting Languages: NodeJS, Go, Bash, and Python, with a focus on writing clean, consistent, and well-organized code to automate infrastructure, builds, deployments, and configuration.
Observability Tools: Prometheus, Grafana, and Alertmanager, with an emphasis on logging, alerting, and monitoring in cloud environments.
Infrastructure as Code Tools: Terraform and HashiCorp Vault, with a focus on managing and provisioning cloud resources using code.

Development & DevOps Tools:

CI/CD Pipelines: ArgoCD, with an emphasis on automating the deployment and management of applications across multiple environments.
Version Control: Git, with an emphasis on collaborative development and code review processes.
Incident Response Tools: Not explicitly mentioned, but likely to include tools for monitoring, alerting, and troubleshooting cloud services.

📝 Enhancement Note: Familiarize yourself with MATTR's technology stack, focusing on cloud infrastructure, containerization, scripting languages, observability tools, and Infrastructure as Code tools. Brush up on your knowledge of these technologies and be prepared to discuss your experience with them in the technical interview.

👥 Team Culture & Values

Web Development Values:

Reliability: MATTR values reliability in its cloud services, with a focus on maintaining and supporting production environments, improving reliability, observability, and security, and developing automation for environment provisioning and deployments.
Collaboration: MATTR encourages collaboration between engineering teams, designers, and stakeholders, fostering a culture of knowledge sharing and continuous learning.
Automation: MATTR emphasizes automation in its infrastructure management, CI/CD pipelines, and incident response processes, driving efficiency and scalability across the organization.
Continuous Improvement: MATTR values continuous improvement, with a focus on driving infrastructure improvements, enhancing cloud services, and staying at the forefront of industry trends.

Collaboration Style:

Cross-Functional Integration: MATTR encourages cross-functional integration between engineering teams, designers, and stakeholders, ensuring that all projects align with the company's mission and objectives.
Code Review Culture: MATTR fosters a code review culture, with an emphasis on collaborative development and knowledge sharing.
Knowledge Sharing: MATTR values knowledge sharing, with a focus on mentoring junior team members, driving technical decision-making, and contributing to the company's infrastructure roadmap.

📝 Enhancement Note: MATTR's focus on reliability, collaboration, automation, and continuous improvement makes it an attractive opportunity for DevOps professionals seeking a dynamic and supportive work environment that values their expertise and contributions.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Infrastructure Management: Maintaining and supporting cloud infrastructure using Terraform to define Infrastructure as Code in AWS environments, with a focus on improving reliability, observability, and security.
Automation and CI/CD: Developing automation for environment provisioning, deployments, and configuration, with an emphasis on improving scalability, efficiency, and reliability in cloud services.
Incident Response: Participating in a rotating on-call schedule, proactively resolving incidents, and leading continuous improvement via post-mortems to drive infrastructure improvements and enhance cloud services.
Emerging Technologies: Staying up-to-date with emerging technologies in the decentralized identity space, and contributing to MATTR's infrastructure roadmap and evolution.

Learning & Development Opportunities:

Technical Skill Development: Expanding your knowledge of cloud infrastructure management, automation, incident response, and emerging technologies in the decentralized identity space.
Conference Attendance: Attending industry conferences and events to stay up-to-date with the latest trends and best practices in cloud infrastructure management, automation, and incident response.
Certification and Community Involvement: Pursuing relevant certifications and actively participating in online communities, forums, and discussion groups to enhance your knowledge and skills.
Technical Mentorship: Seeking mentorship opportunities within MATTR to drive professional growth and development in your career.

📝 Enhancement Note: The Senior Site Reliability Engineer role at MATTR offers significant opportunities for professional growth, technical skill development, and exposure to emerging technologies in the decentralized identity space. Embrace these challenges and growth opportunities to drive your career forward and make a meaningful impact on MATTR's infrastructure and cloud services.

💡 Interview Preparation

Technical Questions:

Cloud Infrastructure Management: Describe your experience with cloud infrastructure management, focusing on your ability to maintain and support production environments using Terraform and other Infrastructure as Code tools.
Automation and Scripting: Explain your approach to developing automation for environment provisioning, deployments, and configuration, and discuss your proficiency in scripting languages like NodeJS, Go, Bash, or Python.
Incident Response: Discuss your experience with incident response processes and best practices, and explain how you've resolved incidents and led post-mortems to drive continuous improvement in cloud services.

Company & Culture Questions:

Company Mission and Values: Explain why you're interested in working at MATTR and how your values align with the company's mission and objectives.
Team Collaboration: Describe your experience with cross-functional collaboration, and explain how you've contributed to improving reliability, observability, and security in previous roles.
Technical Challenges: Discuss the technical challenges you've faced in previous roles and how you've overcome them to drive infrastructure improvements and enhance cloud services.

Portfolio Presentation Strategy:

Cloud Infrastructure Management: Highlight your experience with cloud infrastructure management, focusing on your ability to maintain and support production environments using Terraform and other Infrastructure as Code tools.
Automation and Scripting: Demonstrate your proficiency in developing automation for environment provisioning, deployments, and configuration, and discuss your approach to writing clean, consistent, and well-organized code to automate infrastructure, builds, deployments, and configuration.
Incident Response: Showcase your understanding of incident response processes and best practices, and explain how you've resolved incidents and led post-mortems to drive continuous improvement in cloud services.

📝 Enhancement Note: When preparing for the technical interview, focus on demonstrating your expertise in cloud infrastructure management, automation, and incident response. Familiarize yourself with MATTR's technology stack and be prepared to discuss your approach to improving reliability, observability, and security in cloud services.

📌 Application Steps

To apply for this Senior Site Reliability Engineer position at MATTR:

Submit your application through the application link provided in the job listing.
Customize your portfolio with live demos and responsive examples, highlighting your experience with cloud infrastructure management, automation, and incident response.
Optimize your resume for web technology roles, emphasizing your project highlights and technical skills relevant to the Senior Site Reliability Engineer position.
Prepare for the technical interview by practicing coding challenges and portfolio presentation strategies, focusing on your expertise in cloud infrastructure management, automation, and incident response.
Research MATTR to gain a deep understanding of the company's mission, values, and culture, and be prepared to discuss your alignment with the organization's objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Site Reliability Engineer