Senior Site Reliability Engineer at JPMC Candidate Experience page

📍 Job Overview

Job Title: Senior Site Reliability Engineer
Company: JPMorgan Chase & Co.
Location: Buenos Aires, Argentina
Job Type: Full Time
Category: DevOps Engineer
Date Posted: May 8, 2025
Experience Level: Mid-Senior Level (2-5 years)
Remote Status: On-site

🚀 Role Summary

Drive infrastructure engineering and site reliability engineering to improve data and systems running at scale.
Collaborate with application and infrastructure teams to identify potential capacity risks and ensure end-to-end monitoring of applications.
Leverage strong technical knowledge and problem-solving methodologies to resolve issues and make significant decisions for projects.
Contribute to a diverse, equitable, and inclusive team culture.

📝 Enhancement Note: This role requires a balance of technical expertise and collaboration skills to succeed in a dynamic, large-scale infrastructure environment.

💻 Primary Responsibilities

Apply technical knowledge and problem-solving methodologies to projects of moderate scope, focusing on improving data and systems running at scale.
Resolve technical nuances and determine appropriate escalation paths.
Execute conventional approaches to build or break down technical problems.
Drive daily activities supporting the standard capacity process applications.
Partner with application and infrastructure teams to identify potential capacity risks and govern remediation statuses.
Consider upstream/downstream data and systems or technical implications.
Make significant decisions for projects consisting of multiple technologies and applications.
Contribute to a team culture that values diversity, equity, inclusion, and respect.

📝 Enhancement Note: This role requires a strong understanding of various infrastructure disciplines and the ability to apply that knowledge to improve data and systems at scale.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications in infrastructure engineering, site reliability engineering, or software engineering are preferred.

Experience: 3+ years of applied experience in infrastructure engineering, site reliability engineering, or software engineering.

Required Skills:

Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
Strong knowledge of one or more scripting languages (e.g., shell scripting, Python, etc.).
Strong communications skills, verbal, written, ability to drive meetings and knowledge sharing sessions to teams.
Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds.
Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge.
Knowledge and hands-on experience with tools like Jira, Confluence, ServiceNow, Netcool.

Preferred Skills:

Hands-on experience with AWS, Azure, GCP, or other cloud environments, including certifications.
Hands-on experience with Terraform or other infrastructure as code technologies.
Hands-on experience with CI/CD pipelines.
Hands-on experience with GitHub and code reviews.
Hands-on experience with DevOps using Python, scripting for automation.
Knowledge of Observability tools like Grafana, Dynatrace, Apica, Splunk, etc.
Knowledge of SRE best practices.

📝 Enhancement Note: This role requires a strong foundation in infrastructure engineering and a willingness to learn and adapt to new technologies and domains.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:
- Demonstrate experience in infrastructure engineering, site reliability engineering, or software engineering through past projects.
- Showcase problem-solving skills and the ability to improve data and systems running at scale.
- Highlight collaboration skills and experience working with cross-functional teams.
Technical Documentation:
- Provide documentation of past projects, including technical specifications, architecture decisions, and performance assessments.
- Include examples of code reviews, automation scripts, and CI/CD pipelines.
- Demonstrate experience with observability tools and data fluency.

💵 Compensation & Benefits

Salary Range: The salary range for this role in Buenos Aires, Argentina is approximately ARS 250,000 - ARS 350,000 per year (USD 2,250 - USD 3,150 per month), based on market research and regional adjustments.

Benefits:

Competitive benefits package, including health insurance, retirement plans, and employee discounts.
Opportunities for professional development, training, and career growth.
A dynamic and inclusive work environment.

Working Hours: Full-time position with standard working hours, including flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on market research and regional adjustments. Actual salary offers may vary based on individual qualifications and experience.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (250,000+ employees)

Founded: 1799

Team Structure:

The CTC team is part of the larger Infrastructure Engineering organization, which consists of various teams working on different aspects of JPMorgan Chase's infrastructure.
The team is organized around specific applications or services, with each team responsible for the end-to-end delivery and support of their assigned systems.
The team follows an Agile/Scrum development methodology, with regular sprint planning, code reviews, and retrospectives.

Development Methodology:

Agile/Scrum methodologies with regular sprint planning, code reviews, and retrospectives.
Infrastructure as code (IaC) practices using tools like Terraform.
CI/CD pipelines for automated deployment and testing.
Observability tools for monitoring and performance assessment.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase is a large, global financial institution with a complex infrastructure requiring a diverse set of skills and expertise.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Site Reliability Engineer - Applies technical knowledge and problem-solving methodologies to improve data and systems running at scale. Partners with application and infrastructure teams to identify potential capacity risks and ensure end-to-end monitoring of applications.

Reporting Structure: Reports to the Infrastructure Engineering Manager within the CTC team. Collaborates with application and infrastructure teams across the organization.

Technical Impact: Plays a crucial role in ensuring the stability, performance, and scalability of JPMorgan Chase's infrastructure. Works closely with application and infrastructure teams to identify and mitigate potential capacity risks.

Growth Opportunities:

Technical leadership roles within the Infrastructure Engineering organization.
Specialization in specific infrastructure domains, such as networking, databases, or cloud technologies.
Career progression into management or architecture roles.

📝 Enhancement Note: This role offers significant opportunities for career growth and technical specialization within JPMorgan Chase's large and complex infrastructure organization.

🌐 Work Environment

Office Type: Modern, collaborative workspace with dedicated areas for team meetings and knowledge sharing.

Office Location(s): Buenos Aires, Argentina

Workspace Context:

Collaborative workspace with dedicated areas for team meetings and knowledge sharing.
Access to multiple monitors, testing devices, and development tools.
Opportunities for cross-functional collaboration with application and infrastructure teams.

Work Schedule: Standard working hours with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: JPMorgan Chase offers a modern, collaborative work environment that fosters cross-functional collaboration and knowledge sharing.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 45-minute phone screen focusing on technical problem-solving skills and infrastructure engineering knowledge.
On-site Interview: A full-day on-site interview consisting of:
- Technical deep dive into infrastructure engineering concepts and cloud technologies.
- System design and architecture discussion.
- Behavioral questions focusing on problem-solving, collaboration, and communication skills.
- Final evaluation and discussion of technical impact and cultural fit.

Portfolio Review Tips:

Highlight past projects that demonstrate experience in infrastructure engineering, site reliability engineering, or software engineering.
Showcase problem-solving skills and the ability to improve data and systems running at scale.
Include examples of collaboration with cross-functional teams and the ability to drive meetings and knowledge sharing sessions.

Technical Challenge Preparation:

Brush up on infrastructure engineering concepts, cloud technologies, and scripting languages.
Practice problem-solving and system design exercises.
Prepare for behavioral questions focusing on collaboration, communication, and problem-solving skills.

ATS Keywords:

Infrastructure Engineering
Site Reliability Engineering
Cloud Technologies
Scripting Languages
Automation
Capacity Management
Technical Problem Solving
Communication Skills
DevOps
Observability Tools
CI/CD Pipelines
Infrastructure as Code
Data Fluency
Diversity and Inclusion
Performance Assessments

📝 Enhancement Note: The interview process for this role is designed to assess both technical expertise and collaboration skills, as both are crucial for success in this position.

🛠 Technology Stack & Web Infrastructure

Cloud Technologies:

AWS, Azure, GCP, or other cloud environments
Terraform or other infrastructure as code technologies
CI/CD pipelines (e.g., Jenkins, GitLab CI/CD, CircleCI)
Observability tools (e.g., Grafana, Dynatrace, Apica, Splunk)

Scripting Languages:

Shell scripting
Python
Other relevant scripting languages (e.g., Bash, PowerShell, etc.)

Infrastructure Tools:

Jira, Confluence, ServiceNow, Netcool
Other relevant infrastructure tools (e.g., Ansible, Puppet, Chef, etc.)

📝 Enhancement Note: This role requires experience with multiple cloud technologies and infrastructure tools, as well as scripting languages for automation and problem-solving.

👥 Team Culture & Values

Web Development Values:

Technical excellence and a commitment to continuous learning.
Collaboration and cross-functional teamwork.
User-centric design and a focus on improving user experience.
Performance optimization and a commitment to delivering high-quality, scalable solutions.

Collaboration Style:

Cross-functional integration between developers, designers, and stakeholders.
Code review culture and peer programming practices.
Knowledge sharing, technical mentoring, and continuous learning.

📝 Enhancement Note: JPMorgan Chase values technical excellence, collaboration, and a commitment to continuous learning and improvement.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Improving data and systems running at scale in a large, complex infrastructure environment.
Identifying and mitigating potential capacity risks across multiple applications and technologies.
Ensuring end-to-end monitoring and performance assessment of applications.
Collaborating with cross-functional teams to drive technical decisions and architecture.

Learning & Development Opportunities:

Technical training and certifications in cloud technologies, infrastructure as code, and other relevant domains.
Opportunities to work on cutting-edge projects and emerging technologies.
Mentorship and leadership development programs.

📝 Enhancement Note: This role offers significant opportunities for technical growth and learning within JPMorgan Chase's large and complex infrastructure organization.

💡 Interview Preparation

Technical Questions:

Infrastructure Engineering Concepts: Be prepared to discuss infrastructure engineering concepts, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
Cloud Technologies: Brush up on your knowledge of AWS, Azure, GCP, or other cloud environments, including relevant services and best practices.
Scripting Languages: Be prepared to demonstrate proficiency in shell scripting, Python, or other relevant scripting languages.
System Design and Architecture: Practice system design and architecture exercises, focusing on scalability, performance, and resilience.
Problem-Solving: Prepare for problem-solving exercises that focus on infrastructure engineering challenges.

Company & Culture Questions:

Research JPMorgan Chase's company culture, values, and mission.
Prepare for behavioral questions that focus on collaboration, communication, and problem-solving skills.
Familiarize yourself with JPMorgan Chase's infrastructure engineering organization and the CTC team's role within it.

Portfolio Presentation Strategy:

Highlight past projects that demonstrate experience in infrastructure engineering, site reliability engineering, or software engineering.
Showcase problem-solving skills and the ability to improve data and systems running at scale.
Include examples of collaboration with cross-functional teams and the ability to drive meetings and knowledge sharing sessions.
Tailor your portfolio to the specific requirements and values of the CTC team and JPMorgan Chase.

📝 Enhancement Note: The interview process for this role is designed to assess both technical expertise and cultural fit, as both are crucial for success in this position.

📌 Application Steps

To apply for this Senior Site Reliability Engineer position:

Submit your application through the provided link.
Customize your resume and portfolio to highlight relevant experience and skills for this role.
Prepare for the technical phone screen and on-site interview by brushing up on infrastructure engineering concepts, cloud technologies, and scripting languages.
Research JPMorgan Chase's company culture, values, and mission to prepare for behavioral questions and demonstrate cultural fit.
Familiarize yourself with the CTC team and JPMorgan Chase's infrastructure engineering organization to show your understanding of the role and the company.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Site Reliability Engineer