📍 Job Overview

Job Title: Senior Program Manager (Cloud)
Company: Transport for NSW
Location: Burwood, New South Wales, Australia
Job Type: Hybrid (3 days on-site)
Category: Program Management
Date Posted: 2025-08-01
Experience Level: 5-10 years
Remote Status: On-site (3 days per week)

🚀 Role Summary

Lead cross-functional teams to deliver cloud-based projects across Azure and AWS platforms.
Oversee project assessments, delivery processes, and operations, ensuring compliance with requirements and best practices.
Collaborate with stakeholders to ensure projects meet strategic and operational goals while being commercially viable.
Manage project budgets and review project outcomes to support ongoing improvements.

📝 Enhancement Note: This role requires a strong background in cloud platforms, project management, and stakeholder communication. Familiarity with both Agile and Waterfall methodologies is essential.

💻 Primary Responsibilities

Cloud Platform Management: Provide expert guidance on delivering projects across Azure and AWS cloud platforms.
Project Assessment & Delivery: Oversee project assessments, delivery processes, and operations to ensure compliance with requirements and alignment with project management best practices.
Stakeholder Management: Collaborate with stakeholders to ensure projects meet strategic and operational goals and are commercially viable.
Budget Management: Prepare and monitor project budgets to ensure delivery within agreed financial limits.
Project Review & Improvement: Review project outcomes and feedback to support ongoing improvements in planning and delivery.
Team Leadership: Lead a team of approximately six, fostering high performance, collaboration, flexibility, and professional growth through mentoring and coaching.

📝 Enhancement Note: This role involves managing multiple projects simultaneously, requiring strong organizational skills, prioritization, and the ability to work independently under tight deadlines.

🎓 Skills & Qualifications

Education: Bachelor's degree in Information Technology, Business, or a related field. Relevant certifications (e.g., PMP, Prince2) are highly desirable.

Experience: Proven experience (5-10 years) in IT program management, with a strong background in cloud platforms (Azure, AWS) and project delivery. Experience leading teams and managing multiple projects is essential.

Required Skills:

Proven expertise in cloud platforms (Azure, AWS)
Strong project management skills and experience with both Agile and Waterfall methodologies
Excellent stakeholder management and communication skills
Budget management and financial planning skills
Ability to work independently and manage multiple projects simultaneously
Strong leadership skills, with experience mentoring and coaching team members

Preferred Skills:

Experience with cloud-based project delivery tools (e.g., Azure DevOps, AWS CodePipeline)
Familiarity with transport industry-specific projects or systems
Knowledge of transport industry trends and challenges

📝 Enhancement Note: While not explicitly stated, a background in IT infrastructure, software development, or a related field would be beneficial for this role.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Cloud Project Case Studies: Prepare case studies demonstrating your experience in delivering cloud-based projects, highlighting your role in project assessment, delivery, and stakeholder management.
Budget Management Examples: Include examples of successful budget management, showing your ability to monitor and control project costs.
Team Leadership & Mentoring: Provide examples of your leadership style, mentoring, and coaching efforts, and their impact on team performance.

Technical Documentation:

Project Documentation: Prepare comprehensive project documentation, including project charters, scope statements, work breakdown structures, and project plans.
Stakeholder Management Plans: Include stakeholder management plans, outlining your approach to engaging and managing stakeholders throughout the project lifecycle.
Risk Management Plans: Develop risk management plans, identifying potential risks and mitigation strategies.

📝 Enhancement Note: As this role involves leading a team, it is essential to demonstrate your ability to manage, mentor, and coach team members effectively.

💵 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be AU$120,000 - AU$150,000 per annum, based on industry standards for senior program managers with cloud and project management experience in New South Wales.

Benefits:

Flexible work options, including a hybrid work model (3 days on-site)
Access to employee benefits, such as health and wellness programs, professional development opportunities, and discounts on public transport
Opportunities for career progression and professional growth within Transport for NSW

Working Hours: The standard working hours for this role are 37.5 hours per week, with flexibility for project deadlines and maintenance windows.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience, qualifications, and negotiation skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Transport for NSW operates within the transport and infrastructure sector, focusing on providing safe, integrated, and efficient transport systems for customers.

Company Size: With over 28,000 employees, Transport for NSW is one of the largest transport authorities in Australia. This size offers opportunities for career progression, diverse project exposure, and collaboration with various teams and stakeholders.

Founded: Transport for NSW was established in 2011, with a history rooted in the transport and infrastructure sectors of New South Wales.

Team Structure:

The team consists of approximately six members, including project managers, business analysts, and labour hire contractors.
The team reports directly to the Senior Program Manager and collaborates with various stakeholders, including transport operators, maintenance providers, and technology partners.

Development Methodology:

Transport for NSW employs a mix of Agile and Waterfall methodologies, depending on the project's nature and complexity.
The team follows best practices in project management, utilizing tools such as Azure DevOps or Jira for project tracking and collaboration.

Company Website: Transport for NSW

📝 Enhancement Note: Transport for NSW values diversity, inclusion, and collaboration. The company encourages employees to bring their unique perspectives and ideas to drive innovation and continuous improvement.

📈 Career & Growth Analysis

Web Technology Career Level: This role is at the senior management level, requiring a high degree of expertise in cloud platforms, project management, and stakeholder communication.

Reporting Structure: The Senior Program Manager reports directly to the relevant department head or program director and has full responsibility for the team's performance and project delivery.

Technical Impact: The Senior Program Manager plays a crucial role in driving strategic and operational goals through successful cloud-based project delivery. Their decisions and leadership directly impact the organization's ability to provide seamless technology experiences for customers.

Growth Opportunities:

Career Progression: With experience and strong performance, there are opportunities to progress into more senior roles within Transport for NSW or other organizations.
Technical Skill Development: The role offers opportunities to develop expertise in cloud platforms, project management methodologies, and stakeholder communication.
Leadership & Mentoring: As a team leader, there are opportunities to develop leadership and mentoring skills, fostering high performance and professional growth within the team.

📝 Enhancement Note: Transport for NSW values internal promotions and encourages employees to develop their skills and careers within the organization. This role provides an excellent opportunity for career progression and professional growth.

🌐 Work Environment

Office Type: The hybrid work model allows employees to work from the Burwood office for three days a week, with the remaining days worked remotely.

Office Location(s): Burwood, New South Wales, Australia

Workspace Context:

Collaborative Workspace: The Burwood office provides a collaborative workspace, fostering team interaction and knowledge sharing.
Modern Equipment & Tools: The office is equipped with modern equipment and tools to support cloud-based project delivery and team collaboration.
Flexible Work Arrangements: The hybrid work model offers flexibility for employees to balance their work and personal lives.

Work Schedule: The standard working hours are 37.5 hours per week, with flexibility for project deadlines and maintenance windows. The role may require occasional overtime or weekend work to meet project deadlines.

📝 Enhancement Note: The hybrid work model offers a balance between on-site collaboration and remote work, allowing employees to optimize their productivity and work-life balance.

📄 Application & Technical Interview Process

Interview Process:

Initial Screening: A phone or video call to discuss your experience, qualifications, and career goals.
Technical Assessment: A practical assessment or case study, focusing on your cloud platform expertise, project management skills, and stakeholder communication abilities.
Behavioral Interview: A face-to-face or video interview to assess your leadership, teamwork, and problem-solving skills, as well as your cultural fit with Transport for NSW.
Final Interview: A meeting with the hiring manager or department head to discuss your fit for the role and the team, followed by a final decision.

Portfolio Review Tips:

Cloud Project Case Studies: Prepare case studies demonstrating your experience in delivering cloud-based projects, highlighting your role in project assessment, delivery, and stakeholder management.
Budget Management Examples: Include examples of successful budget management, showing your ability to monitor and control project costs.
Team Leadership & Mentoring: Provide examples of your leadership style, mentoring, and coaching efforts, and their impact on team performance.

Technical Challenge Preparation:

Cloud Platform Expertise: Brush up on your knowledge of Azure and AWS cloud platforms, focusing on project delivery, cost management, and security best practices.
Project Management Methodologies: Review your understanding of Agile and Waterfall methodologies, and be prepared to discuss their application in various project scenarios.
Stakeholder Communication: Practice communicating complex technical concepts to non-technical stakeholders, and prepare examples of successful stakeholder engagement and management.

ATS Keywords: [Provided in the "🛠 Technology Stack & Web Infrastructure" section]

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, leadership skills, and cultural fit with Transport for NSW. Preparation should focus on demonstrating your ability to manage cloud-based projects, lead teams, and engage with stakeholders effectively.

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Azure: Proficient in Azure cloud services, including Azure Virtual Machines, Azure App Services, and Azure Storage.
AWS: Familiar with AWS cloud services, such as EC2 instances, RDS databases, and S3 storage.

Project Management Tools:

Azure DevOps: Experience with Azure DevOps for project tracking, collaboration, and version control.
Jira: Familiarity with Jira for project management, issue tracking, and Agile/Scrum methodologies.

📝 Enhancement Note: While not explicitly stated, experience with other cloud platforms (e.g., Google Cloud Platform) or project management tools (e.g., Asana, Trello) may be beneficial but is not required for this role.

👥 Team Culture & Values

Transport for NSW Values:

Customer Focus: Transport for NSW prioritizes customer needs and strives to provide seamless, efficient, and safe transport experiences.
Integrity: The organization values honesty, transparency, and ethical behavior in all aspects of work.
Innovation: Transport for NSW encourages creativity, continuous learning, and the adoption of new technologies to improve transport services.
Collaboration: The organization fosters a culture of teamwork, knowledge sharing, and cross-functional collaboration to drive success.

Collaboration Style:

Cross-Functional Integration: The team works closely with various stakeholders, including transport operators, maintenance providers, and technology partners, to ensure projects meet strategic and operational goals.
Code Review & Peer Programming: While not explicitly stated, a culture of code review and peer programming is encouraged to ensure high-quality project delivery and knowledge sharing.
Knowledge Sharing & Mentoring: Transport for NSW values knowledge sharing and mentoring, with opportunities for employees to develop their skills and careers through learning and development programs.

📝 Enhancement Note: Transport for NSW's culture is characterized by collaboration, innovation, and a strong focus on customer needs. The organization values employees who can work effectively in a team environment, drive continuous improvement, and deliver high-quality projects.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Platform Complexity: Stay up-to-date with the latest developments in Azure and AWS cloud platforms, and be prepared to manage complex projects with multiple interdependencies.
Stakeholder Management: Develop effective communication strategies to engage with diverse stakeholders, manage expectations, and ensure project success.
Budget Management: Demonstrate strong financial management skills to ensure projects are delivered within agreed financial limits and meet stakeholder needs.

Learning & Development Opportunities:

Cloud Platform Specialization: Deepen your expertise in Azure or AWS cloud platforms, and consider obtaining relevant certifications (e.g., Azure Solutions Architect, AWS Certified Solutions Architect).
Project Management Methodologies: Explore advanced project management methodologies, such as the Project Management Institute's (PMI)® Project Management Professional (PMP)® or Prince2 certifications.
Leadership & Mentoring: Develop your leadership and mentoring skills through formal training programs, workshops, or mentoring relationships with experienced team members or industry professionals.

📝 Enhancement Note: This role presents various technical challenges and growth opportunities, requiring a proactive and adaptable approach to project management, stakeholder communication, and cloud platform expertise.

💡 Interview Preparation

Technical Questions:

Cloud Platform Expertise: Be prepared to discuss your experience with Azure and AWS cloud platforms, focusing on project delivery, cost management, and security best practices.
Project Management Methodologies: Demonstrate your understanding of Agile and Waterfall methodologies, and be ready to discuss their application in various project scenarios.
Stakeholder Communication: Practice communicating complex technical concepts to non-technical stakeholders, and prepare examples of successful stakeholder engagement and management.

Company & Culture Questions:

Transport for NSW Culture: Research Transport for NSW's values, mission, and recent projects to demonstrate your understanding of the organization and its goals.
Team Dynamics: Prepare questions to ask about the team's structure, dynamics, and opportunities for professional growth and development.
Career Progression: Inquire about career progression opportunities within Transport for NSW, focusing on roles that align with your long-term career goals.

Portfolio Presentation Strategy:

Cloud Project Case Studies: Prepare case studies demonstrating your experience in delivering cloud-based projects, highlighting your role in project assessment, delivery, and stakeholder management.
Budget Management Examples: Include examples of successful budget management, showing your ability to monitor and control project costs.
Team Leadership & Mentoring: Provide examples of your leadership style, mentoring, and coaching efforts, and their impact on team performance.

📝 Enhancement Note: Preparation for the interview process should focus on demonstrating your technical expertise, leadership skills, and cultural fit with Transport for NSW. Research the organization, its values, and recent projects to showcase your enthusiasm and understanding of the role and the team.

📌 Application Steps

To apply for this Senior Program Manager (Cloud) position at Transport for NSW:

Customize Your Application: Tailor your resume and cover letter to highlight your cloud platform expertise, project management experience, and stakeholder communication skills.
Prepare Your Portfolio: Update your portfolio with relevant cloud project case studies, budget management examples, and team leadership & mentering examples.
Research the Company: Familiarize yourself with Transport for NSW's values, mission, and recent projects to demonstrate your understanding and enthusiasm for the role.
Prepare for the Interview: Brush up on your knowledge of Azure and AWS cloud platforms, project management methodologies, and stakeholder communication strategies. Practice communicating your expertise and fit for the role with confidence and clarity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with Transport for NSW before making application decisions.

Senior Program Manager (Cloud)