Senior Performance Engineer - Payments

📍 Job Overview

• Job Title: Senior Performance Engineer - Payments
• Company: NAB
• Location: 15 Tran Bach Dang, Thu Thiem Ward, District 7, Ho Chi Minh City, Vietnam
• Job Type: Hybrid
• Category: DevOps Engineer
• Date Posted: 2025-06-23
• Experience Level: Mid-Senior level
• Remote Status: On-site/Hybrid

🚀 Role Summary

• Key Responsibilities: Analyze requirements, identify acceptance criteria, and develop test scenarios. Collaborate with cross-functional teams to maximize non-functional test coverage during development. Work closely with SRE Leads, Developers, and Quality Engineers to ensure system performance and availability goals are met.
• Key Technologies: Java, Kafka, API, JSON, XML, Cucumber, SQL, Rest, GitHub, Gatling, Postman, JMeter, JBehave, Jenkins, AppD, Splunk

💻 Primary Responsibilities

🔎 Performance Testing & Optimization

• Shift-Left Testing: Work in a Shift-Left test model by providing non-functional test acceptance criteria to Developers ahead of story development commencing.
• Performance Testing: Develop and maintain performance testing pipelines at the component level to reduce feedback loops on tuning needs.
• Performance Framework: Implement a common performance framework/strategy for all microservices within the Payments TLM team in different development CI/CD phases.
• Performance Tuning: Perform in-depth analysis on performance issues and own tuning. Provide tuning guidance and recommendations to other developers to achieve better performance and resilience.

🛠️ System Resilience & Availability

• Resilience Testing: Develop and improve automated resiliency/availability testing capabilities across all microservices.
• Incident Response: Support the SRE team in incident/problem triage to identify the root cause of performance degradation related to network, storage, data, etc.
• Monitoring & Alerting: Create and update application performance monitoring and alerting dashboards for production and non-production environments. Analyze and provide regular application performance insights to leadership teams.

📊 Documentation & Collaboration

• Non-Functional Requirements: Update and maintain documentation for non-functional requirements (SLAs, TPS, response times, availability) across all microservices and workflows.
• Design Review: Collaborate with Dev leads and Solution Designers in design review to ensure non-functional needs are incorporated in the solution design well before coding commences.
• Mentoring & Coaching: Coach and mentor less experienced team members in non-functional engineering and suggest best practices.

🎓 Skills & Qualifications

📚 Education & Experience

• Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant industry certifications are a plus.
• Experience: Proven experience in software development and quality engineering, with a focus on non-functional requirements and performance testing. Familiarity with Agile/Scrum practices is essential.

🛠️ Required Skills

• Programming Languages: Java, Kafka, API, JSON, XML, SQL, Rest
• Testing Tools: Gatling, Postman, JMeter, JBehave, Jenkins, AppD, Splunk
• Version Control: GitHub
• Methodologies: Shift-Left, Agile/Scrum

💡 Preferred Skills

• Additional Programming Languages: Python, JavaScript
• Additional Testing Tools: Chaos Monkey/Gremlin
• Additional Tools: MQ, Regex

📊 Web Portfolio & Project Requirements

🎨 Portfolio Essentials

• Performance Testing Cases: Demonstrate a variety of performance testing scenarios, showcasing your ability to identify and address performance bottlenecks.
• Resilience Testing Cases: Showcase your experience in creating and maintaining automated resilience/availability testing capabilities.
• Incident Response Documentation: Highlight your incident response experience by providing documentation or case studies demonstrating your ability to triage and resolve performance issues.
• Performance Tuning Guidance: Provide examples of performance tuning guidance and recommendations given to other developers.

📄 Technical Documentation

• Performance Testing Documentation: Include detailed documentation outlining your performance testing strategies, tools, and methodologies.
• Resilience Testing Documentation: Provide comprehensive documentation on your resilience testing approach, tools, and best practices.
• Incident Response Documentation: Showcase your incident response documentation, highlighting your problem-solving skills and ability to collaborate with cross-functional teams.

💵 Compensation & Benefits

💰 Salary Range

• Region-appropriate Salary Range: The salary range for a Senior Performance Engineer in Ho Chi Minh City, Vietnam, is approximately VND 1,200,000 - 1,800,000 per month, based on industry standards and regional cost of living. This range is inclusive of base salary, 13th-month salary, and annual performance bonus.

🎁 Benefits

• Healthcare: Premium healthcare for yourself and family members
• Leave: 20-day paid annual leave and 7-day paid sick leave
• Allowances: Monthly allowance for team activities and occasional gifts of appreciation
• Training & Development: Access to digital learning platforms, consistent leadership training, and specialist capabilities accreditations
• Work-Life Balance: Hybrid working model and excellent work-life balance
• Office Amenities: State-of-the-art & modern Agile office, food and beverages in the office pantry, and employee assistance program

🎯 Team & Company Context

🏢 Company Culture

• Industry: Financial Services
• Company Size: Large (10,000+ employees)
• Founded: 1858 (Australia), 2011 (Vietnam)
• Team Structure: Large, cross-functional teams with multiple squads within the Payments TLM team
• Development Methodology: Agile/Scrum methodologies, code review, testing, and quality assurance practices

📈 Career & Growth Analysis

• Web Technology Career Level: Senior Performance Engineer, focusing on non-functional requirements, performance testing, and system resilience.
• Technical Impact: Collaborate with cross-functional teams to ensure system performance and availability goals are met, supporting the development of high-quality, scalable, and resilient microservices.
• Growth Opportunities: Opportunities for career progression within the technical pathway, focusing on senior performance engineering roles, team leadership, or architecture decision-making.

🌐 Work Environment

🏢 Office Type

• Office Type: Modern, state-of-the-art Agile office with hybrid working arrangements, promoting collaboration and innovation.

🌐 Office Location(s)

• Office Location(s): 15 Tran Bach Dang, Thu Thiem Ward, District 7, Ho Chi Minh City, Vietnam

📅 Work Schedule

• Work Schedule: Standard full-time working hours with occasional out-of-hours work required for production-related change or consulting.

📄 Application & Technical Interview Process

📜 Interview Process

1. Technical Preparation: Brush up on your performance testing and resilience engineering skills, focusing on Java, Kafka, API, JSON, XML, SQL, and other relevant technologies.
2. Portfolio Review: Prepare your portfolio, highlighting your performance testing cases, resilience testing cases, incident response documentation, and performance tuning guidance.
3. Technical Challenge: Be prepared for a technical challenge focusing on performance testing, resilience engineering, and problem-solving skills.
4. Behavioral & Cultural Fit: Demonstrate your ability to work effectively in a cross-functional team, collaborating with developers, quality engineers, and other stakeholders.

📝 Portfolio Presentation Strategy

1. Live Demonstration: Prepare a live demonstration of your performance testing and resilience engineering projects, showcasing your ability to identify and address performance bottlenecks.
2. Code Explanation: Be ready to explain your code and architecture decisions, highlighting your technical expertise and problem-solving skills.
3. User Experience Showcase: Although not the primary focus, be prepared to discuss the user experience impact of your performance engineering efforts.

🛠️ Technology Stack & Web Infrastructure

💻 Frontend Technologies

• Not Applicable: As a Senior Performance Engineer, your focus will be on backend and infrastructure technologies.

💼 Backend & Server Technologies

• Programming Languages: Java, Kafka, API, JSON, XML, SQL, Rest
• Testing Tools: Gatling, Postman, JMeter, JBehave, Jenkins, AppD, Splunk
• Version Control: GitHub

🛠️ Development & DevOps Tools

• CI/CD Pipelines: Jenkins
• Monitoring Tools: AppD, Splunk
• Incident Management: Not explicitly mentioned, but likely included in the role's responsibilities

👥 Team Culture & Values

💡 Web Development Values

• Performance & Resilience: Prioritize system performance and resilience, ensuring high availability and scalability of microservices.
• Collaboration & Cross-Functionality: Work closely with cross-functional teams, including developers, quality engineers, and other stakeholders, to maximize non-functional test coverage during development.
• Continuous Improvement: Regularly analyze and improve performance testing strategies, tools, and methodologies to enhance system performance and resilience.

🤝 Collaboration Style

• Cross-Functional Integration: Collaborate with developers, quality engineers, and other stakeholders to ensure systems are designed for reliability, performance, security, and testability.
• Code Review Culture: Participate in code reviews to incorporate non-functional requirements and performance testing considerations into the development process.
• Knowledge Sharing: Share your expertise and best practices with less experienced team members, fostering a culture of continuous learning and improvement.

💡 Interview Preparation

💡 Technical Questions

1. Performance Testing Strategies: Describe your approach to performance testing, highlighting your experience with Shift-Left testing, load testing, and stress testing.
2. Resilience Engineering: Explain your understanding of system resilience and your experience in creating and maintaining automated resilience/availability testing capabilities.
3. Incident Response: Walk through a real-life incident response scenario, demonstrating your ability to triage and resolve performance issues.

💡 Company & Culture Questions

1. Company Culture: Describe what you appreciate about NAB's culture and how you align with the company's values and mission.
2. Team Dynamics: Explain how you would collaborate with cross-functional teams to maximize non-functional test coverage during development.
3. User Experience Impact: Discuss how your performance engineering efforts contribute to enhancing the user experience and meeting customer expectations.

📌 Application Steps

To apply for this Senior Performance Engineer - Payments position:

1. Update Your Resume: Highlight your performance testing, resilience engineering, and incident response experience, emphasizing your technical skills and problem-solving abilities.
2. Prepare Your Portfolio: Showcase your performance testing and resilience engineering projects, focusing on live demonstrations, code explanations, and user experience impact.
3. Research the Company: Familiarize yourself with NAB's company culture, values, and mission, and be prepared to discuss how you align with the organization.
4. Practice Technical Interview Questions: Brush up on your performance testing, resilience engineering, and problem-solving skills, and practice answering technical interview questions based on the provided guidelines.