Senior Oracle Cloud Specialist
📍 Job Overview
- Job Title: Senior Oracle Cloud Specialist
- Company: GXBank
- Location: Petaling Jaya, Malaysia
- Job Type: Full-Time
- Category: IT & Software
- Date Posted: 2025-03-06
- Experience Level: 5-10 years
- Remote Status: On-site
🚀 Role Summary
- Lead Oracle Cloud technical support, implementation, and delivery for finance and procurement functionalities.
- Ensure Oracle system stability, reliability, and security, managing incidents, problems, and changes.
- Drive automation initiatives and strategic roadmap development for Oracle Cloud.
- Collaborate with stakeholders to gather business requirements, conduct RFPs, POCs, and present business cases.
- 📝 Enhancement Note: This role requires a strong technical background in Oracle ERP and Cloud, with a focus on finance and procurement modules. It also demands excellent communication skills and the ability to manage multiple stakeholders effectively.
💻 Primary Responsibilities
- Oracle Cloud Technical Support & Implementation: Manage Oracle Fusion technical items (integrations, reports, customizations) support and delivery.
- System Stability & Reliability: Ensure the stability and reliability of the Oracle system, including SaaS, PaaS, and infrastructure.
- Incident/Problem/Change Management: Manage incident, problem, and change management for the Oracle system.
- Root Cause Analysis & Improvement Plans: Lead end-to-end root cause analysis for incidents, provide improvement plans, and ensure recommendations are carried out.
- System Audits & Compliance: Support system audits with internal and external parties to ensure all vulnerabilities and compliances are met with stringent requirements.
- Automation Initiatives: Drive automation initiatives to enable zero/minimal-touch and eliminate manual efforts.
- Business Requirements Gathering & RFP/POC: Lead new business requirements gathering, RFP, POC, and business case presentation.
- 📝 Enhancement Note: This role involves a mix of technical and project management responsibilities, requiring a well-rounded professional with strong Oracle Cloud expertise and stakeholder management skills.
🎓 Skills & Qualifications
Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., Oracle Certified Associate, Java, etc.) are a plus.
Experience: 6-10 years of technical experience in Oracle ERP, with a minimum of 3+ years in Oracle Fusion SaaS and PaaS.
Required Skills:
- Proven expertise in Oracle ERP, with a strong focus on finance and procurement modules.
- Excellent knowledge of Oracle Integration Cloud, Fusion Reports, SQL, and PL/SQL.
- Strong analytical and problem-solving skills, driven by data and facts.
- Excellent communication skills and the ability to manage multiple stakeholder expectations.
- Good business and financial acumen.
- Strong interpersonal skills, adaptable to a multicultural environment.
Preferred Skills:
- Stakeholder management skills, with the ability to articulate clearly to business stakeholders.
- Keen doer attitude, always seeking out the next disruption to the way the future network works.
- Ability to adapt to a very fast-paced, fast-changing environment.
📊 Web Portfolio & Project Requirements
Portfolio Essentials:
- Demonstrate a strong track record in Oracle Cloud implementation and support projects.
- Showcase successful incident management and root cause analysis case studies.
- Highlight automation initiatives that have improved efficiency and eliminated manual efforts.
Technical Documentation:
- Provide detailed documentation of Oracle Cloud systems, including architecture, configuration, and customizations.
- Include incident management records, root cause analysis reports, and improvement plans.
- Showcase business requirements gathering, RFP, POC, and business case presentation documents.
💵 Compensation & Benefits
Salary Range: RM 15,000 - RM 25,000 per month (Malaysian Ringgit), depending on experience and qualifications. This range is estimated based on market research for senior Oracle Cloud specialists in Malaysia.
Benefits:
- Medical and dental insurance.
- Retirement savings plan.
- Employee discounts on Grab services and products.
- Opportunities for professional development and training.
- 📝 Enhancement Note: The salary range and benefits are estimated based on market research and may vary depending on the candidate's qualifications and experience.
🎯 Team & Company Context
🏢 Company Culture
Industry: Fintech & Banking Company Size: Medium (5,000 - 10,000 employees) Founded: 2020 (as GrabFinancial, rebranded to GXBank in 2025)
Team Structure:
- The Enterprise Tech team is responsible for providing predictive and seamless IT experiences to all GX Bank employees.
- The team is diverse, with a mix of local and international talent, fostering a collaborative and innovative work environment.
Development Methodology:
- Agile development methodologies are employed, with a focus on continuous improvement and innovation.
- The team emphasizes cross-functional collaboration, working closely with various departments to deliver effective IT solutions.
Company Website: GXBank
📈 Career & Growth Analysis
Web Technology Career Level: Senior Specialist Reporting Structure: Reports directly to the Head of Enterprise Tech. Technical Impact: This role has a significant impact on the stability, reliability, and security of GXBank's Oracle Cloud systems, ensuring smooth operations and compliance with regulations.
Growth Opportunities:
- Opportunities for career progression into management or specialist roles within the Enterprise Tech team.
- Potential to work on high-impact projects, driving innovation and digital transformation in the banking industry.
- 📝 Enhancement Note: Career growth opportunities depend on individual performance, company growth, and available positions.
🌐 Work Environment
Office Type: Modern, collaborative workspace with state-of-the-art facilities. Office Location(s): Petaling Jaya First Avenue, with opportunities for remote work and hybrid arrangements.
Workspace Context:
- The workspace is designed to foster collaboration and creativity, with open-plan offices and dedicated meeting spaces.
- Employees have access to the latest technology and tools to support their work.
- The office is conveniently located near public transportation and amenities.
Work Schedule: Full-time, with standard banking hours (Monday - Friday, 9:00 AM - 5:00 PM), with flexibility for project deadlines and maintenance windows.
📝 Enhancement Note: The work environment and schedule may be subject to change based on business needs and individual team dynamics.
📄 Application & Technical Interview Process
Interview Process:
- Phone/Video Screen: A brief conversation to assess communication skills and cultural fit (30 minutes).
- Technical Deep Dive: A detailed discussion of the candidate's Oracle Cloud experience, focusing on technical skills and problem-solving abilities (60 minutes).
- Case Study & Problem-Solving: A hands-on exercise to evaluate the candidate's ability to analyze complex problems and develop effective solutions (60 minutes).
- Final Interview: A meeting with the hiring manager to discuss the candidate's fit for the role and the team, as well as any remaining questions (30 minutes).
Portfolio Review Tips:
- Highlight successful Oracle Cloud implementation and support projects.
- Showcase incident management and root cause analysis case studies, demonstrating problem-solving skills and attention to detail.
- Emphasize automation initiatives that have improved efficiency and eliminated manual efforts.
Technical Challenge Preparation:
- Brush up on Oracle Cloud architecture, focusing on finance and procurement modules.
- Review SQL, PL/SQL, and Oracle Integration Cloud concepts.
- Prepare for case studies and problem-solving exercises by practicing common Oracle Cloud scenarios and challenges.
ATS Keywords: Oracle ERP, Oracle Fusion, SaaS, PaaS, Oracle Integration Cloud, Fusion Reports, SQL, PL/SQL, Finance, Procurement, Incident Management, Problem Management, Change Management, Automation, Stakeholder Management, Business Requirements Gathering, RFP, POC, Business Case Presentation.
📌 Application Steps
To apply for this Senior Oracle Cloud Specialist position:
- Submit your application through the GXBank careers portal.
- Tailor your resume to highlight your Oracle Cloud experience, focusing on finance and procurement modules.
- Prepare a portfolio showcasing your successful Oracle Cloud implementation and support projects, incident management case studies, and automation initiatives.
- Research GXBank's company culture and values to ensure a strong cultural fit.
- Practice common Oracle Cloud interview questions and case studies to refine your problem-solving skills and technical presentation.
Application Requirements
6-10 years of technical experience in Oracle ERP with a minimum of 3+ years in Oracle Fusion SaaS and PaaS is required. Excellent communication, analytical skills, and the ability to manage multiple stakeholder expectations are essential.