Senior Network Operations Engineer

📍 Job Overview

• Job Title: Senior Network Operations Engineer
• Company: Walmart
• Location: Hyderabad, Office Level 3 & 4, Block A - East Wing, India
• Job Type: On-site, Full-time
• Category: Network Infrastructure & Operations
• Date Posted: 2025-08-08
• Experience Level: 5-10 years
• Remote Status: On-site

🚀 Role Summary

• Network Infrastructure Management: Monitor, maintain, and enhance the performance, security, and integrity of the organization's network infrastructure.
• Technical Support & Troubleshooting: Provide advanced technical support for incident and problem resolution, acting as an escalation point for complex issues.
• Network Planning & Implementation: Contribute to strategic network planning and implementation projects.
• Compliance & Documentation: Ensure compliance with internal policies and external regulations related to network operations, and maintain comprehensive documentation.

📝 Enhancement Note: This role requires a high level of technical expertise and experience in network administration and operations, with a focus on maintaining and enhancing network infrastructure performance and security.

💻 Primary Responsibilities

• Network Monitoring & Maintenance (40%): Monitor network performance, conduct routine inspections and maintenance, and implement upgrades to improve performance and security.
• Issue Resolution & Support (30%): Provide advanced technical support for incident and problem resolution, collaborate with IT team members and external vendors, and use network management tools to analyze network traffic and identify root causes of performance bottlenecks.
• Network Requests (20%): Participate in the review and completion of service requests for the network infrastructure, ensuring that all requests are resolved within documented SLAs.
• Documentation & Compliance (10%): Maintain comprehensive documentation of network configurations, processes, and service records, ensure compliance with internal policies and external regulations, and conduct regular reviews and audits of network security measures and protocols.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience: 5+ years of experience in network administration or operations in a complex network environment.

Required Skills:

• Extensive experience with various network protocols (TCP/IP, DNS, DHCP), network operating systems, and network hardware platforms.
• Extensive experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
• Excellent communication and interpersonal skills.
• Proficiency in using network management and analysis tools like SolarWinds, Wireshark, or similar.

Preferred Skills:

• Experience working in a global organization and managing diverse teams.
• Familiarity with network automation and scripting languages (e.g., Python, PowerShell).
• Knowledge of network security best practices and certifications (e.g., CISSP, CCNA Security).

📝 Enhancement Note: While not explicitly stated, having experience with network automation and scripting languages would be beneficial for this role, as it could help streamline network management tasks and improve overall efficiency.

📊 Web Portfolio & Project Requirements (N/A)

This role does not require a web portfolio or project requirements as it is not a web development or design role. However, a well-documented history of network administration and operations projects, along with relevant certifications, would be beneficial.

💵 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Based on industry standards for senior network operations engineers in Hyderabad, India)

Benefits:

• Comprehensive health insurance
• Retirement savings plan
• Employee stock purchase plan
• Generous time-off policies
• Tuition assistance and professional development opportunities

Working Hours: 3 PM to 11 PM weekdays local time (Second Shift)

📝 Enhancement Note: The salary range provided is an estimate based on industry standards for senior network operations engineers in Hyderabad, India. The actual salary may vary depending on the candidate's experience, skills, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail and E-commerce

Company Size: Large (Over 2.2 million employees worldwide)

Founded: 1962 (as Walmart Inc.)

Team Structure:

• The network operations team is part of the broader IT department, working closely with various business units to ensure network infrastructure supports business objectives.
• The team consists of network administrators, network engineers, and network architects, with a hierarchical structure for decision-making and escalation.

Development Methodology:

• The team follows ITIL (Information Technology Infrastructure Library) best practices for IT service management.
• Agile methodologies are used for network planning, implementation, and maintenance projects.

Company Website: https://corporate.walmart.com/

📝 Enhancement Note: Walmart is a large, global retailer with a complex network infrastructure supporting its operations. The network operations team plays a critical role in ensuring the company's IT systems run smoothly and support business objectives.

📈 Career & Growth Analysis

Network Operations Career Level: Senior Network Operations Engineer roles involve managing and enhancing network infrastructure, providing technical leadership, and driving strategic network planning and implementation projects. They require a high level of technical expertise and experience in network administration and operations.

Reporting Structure: This role reports directly to the Network Operations Manager and may oversee junior network administrators or engineers.

Technical Impact: Senior Network Operations Engineers have a significant impact on the organization's network infrastructure, ensuring high availability, performance, and security. They also play a crucial role in driving network modernization and optimization efforts.

Growth Opportunities:

• Technical leadership roles, such as Network Architect or Network Manager
• Specialization in specific network domains, such as network security or network automation
• Transition to other IT roles, such as IT Project Manager or IT Director

📝 Enhancement Note: Career growth opportunities for senior network operations engineers at Walmart may include technical leadership roles, specialization in specific network domains, or transition to other IT roles within the organization.

🌐 Work Environment

Office Type: On-site, with a collaborative and dynamic work environment.

Office Location(s): Hyderabad, Office Level 3 & 4, Block A - East Wing, India

Workspace Context:

• The workspace is designed to foster collaboration and innovation, with open-plan offices and dedicated meeting spaces.
• Network operations team members have access to multiple monitors and specialized network management tools to perform their jobs effectively.
• The team works closely with other IT departments and business units, providing opportunities for cross-functional collaboration and knowledge sharing.

Work Schedule: 3 PM to 11 PM weekdays local time (Second Shift), with minimal travel anticipated for this position.

📝 Enhancement Note: The on-site work environment at Walmart's Hyderabad office is designed to support collaboration and innovation, with access to specialized tools and opportunities for cross-functional collaboration.

📄 Application & Technical Interview Process

Interview Process:

1. Phone Screen (30 minutes): A brief conversation to assess communication skills, technical knowledge, and cultural fit.
2. Technical Deep Dive (60 minutes): A detailed discussion of the candidate's technical expertise, experience, and problem-solving skills, focusing on network protocols, network management tools, and network infrastructure.
3. Behavioral Questions (30 minutes): An assessment of the candidate's soft skills, such as communication, teamwork, and adaptability.
4. Final Interview (60 minutes): A conversation with the hiring manager or a senior team member to discuss the candidate's fit within the team, career aspirations, and any remaining questions.

Portfolio Review Tips: N/A (This role does not require a web portfolio)

Technical Challenge Preparation:

• Brush up on network protocols (TCP/IP, DNS, DHCP, etc.) and network management tools (SolarWinds, Wireshark, etc.)
• Prepare examples of network infrastructure projects, including network design, implementation, and maintenance efforts.
• Familiarize yourself with network security best practices and any relevant certifications (e.g., CISSP, CCNA Security).

ATS Keywords: Network Administration, Network Operations, Network Infrastructure, Network Protocols, Network Management Tools, Technical Support, Problem Solving, Network Security, ITIL, Agile Methodologies, Retail, E-commerce

📝 Enhancement Note: The interview process for this role focuses on assessing the candidate's technical expertise, experience, and problem-solving skills, as well as their communication and teamwork abilities. Familiarizing yourself with network protocols, network management tools, and network infrastructure is essential for success in the technical deep dive interview stage.

🛠 Technology Stack & Web Infrastructure (N/A)

This role does not involve web development or web infrastructure technologies. However, proficiency in network protocols, network operating systems, and network hardware platforms is required.

👥 Team Culture & Values

Network Operations Values:

• Customer Focus: Prioritize the needs of internal and external customers, ensuring network infrastructure supports business objectives and user requirements.
• Continuous Learning: Stay up-to-date with the latest network technologies, trends, and best practices to improve network performance, security, and efficiency.
• Collaboration: Work closely with other IT departments and business units to ensure network infrastructure aligns with business needs and supports overall organizational goals.
• Accountability: Take ownership of network infrastructure management, ensuring high availability, performance, and security, and driving network modernization and optimization efforts.

Collaboration Style:

• The network operations team works closely with other IT departments and business units, providing opportunities for cross-functional collaboration and knowledge sharing.
• The team follows a structured approach to network management, with clear roles, responsibilities, and escalation paths.
• Network operations team members are encouraged to share their knowledge and expertise with others, fostering a culture of continuous learning and improvement.

📝 Enhancement Note: The network operations team at Walmart values customer focus, continuous learning, collaboration, and accountability, working closely with other IT departments and business units to ensure network infrastructure supports business objectives and user requirements.

⚡ Challenges & Growth Opportunities

Technical Challenges:

• Network Performance Optimization: Identify and address network performance bottlenecks, ensuring high availability and low latency for critical business applications.
• Network Security Enhancement: Implement and maintain network security measures, protecting network infrastructure from cyber threats and ensuring compliance with internal policies and external regulations.
• Network Modernization: Drive network modernization efforts, adopting emerging network technologies and best practices to improve network performance, security, and efficiency.

Learning & Development Opportunities:

• Certification Programs: Participate in certification programs, such as Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP), to enhance technical expertise and advance career growth.
• Conferences & Events: Attend industry conferences and events, such as Cisco Live or RSA Conference, to stay up-to-date with the latest network technologies, trends, and best practices.
• Mentorship & Coaching: Seek mentorship and coaching opportunities from senior network operations team members or external industry experts to develop technical and leadership skills.

📝 Enhancement Note: Technical challenges for senior network operations engineers at Walmart may include network performance optimization, network security enhancement, and network modernization. Learning and development opportunities may include certification programs, industry conferences and events, and mentorship and coaching.

💡 Interview Preparation

Technical Questions:

• Network Protocols: Describe the function of various network protocols (TCP/IP, DNS, DHCP, etc.) and their role in network communication and data transmission.
• Network Management Tools: Explain your experience with network management tools like SolarWinds or Wireshark, and how you've used them to monitor, maintain, and troubleshoot network infrastructure.
• Network Infrastructure Design: Discuss your experience with network infrastructure design, including network topology, network segmentation, and network redundancy.

Company & Culture Questions:

• Network Operations at Walmart: Describe your understanding of network operations at Walmart and how your experience aligns with the company's network infrastructure management needs.
• ITIL & Agile Methodologies: Explain your experience with ITIL and Agile methodologies, and how you've applied them to network planning, implementation, and maintenance projects.
• Network Security Best Practices: Discuss your knowledge of network security best practices and how you've implemented them to protect network infrastructure from cyber threats.

Portfolio Presentation Strategy: N/A (This role does not require a web portfolio)

📝 Enhancement Note: Technical interview questions for this role may focus on network protocols, network management tools, and network infrastructure design. Company and culture questions may assess the candidate's understanding of network operations at Walmart, ITIL and Agile methodologies, and network security best practices.

📌 Application Steps

To apply for this Senior Network Operations Engineer position at Walmart:

1. Submit your application through the application link provided in the job listing.
2. Prepare for the phone screen by reviewing your technical expertise, experience, and career aspirations, and practicing your communication skills.
3. Brush up on your technical knowledge by reviewing network protocols, network management tools, and network infrastructure, and preparing examples of network infrastructure projects.
4. Research Walmart's network operations and familiarize yourself with the company's network infrastructure management needs, ITIL, and Agile methodologies.
5. Prepare for the final interview by reflecting on your career aspirations, any remaining questions, and how your experience aligns with the role's requirements.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and network operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.