Senior Network Engineer, IT Services (Civil Service) at City of Dallas

📍 Job Overview

Job Title: Senior Network Engineer, IT Services (Civil Service)
Company: City of Dallas
Location: 1500 MARILLA, Dallas, TX, USA
Job Type: Full-Time
Category: IT Infrastructure & Networking
Date Posted: June 20, 2025
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Lead and oversee network infrastructure design, deployment, and maintenance for various City of Dallas departments
Collaborate with business analysts, IT architects, and managers to support and maintain networks and associated equipment
Provide senior-level expertise to solve complex network problems and ensure operational efficiency
Monitor network health, respond to alarms, and provide on-call services as needed

📝 Enhancement Note: This role requires a strong background in network engineering, with a focus on designing, configuring, and maintaining network infrastructure. Candidates should have experience working with various network devices and systems, as well as the ability to lead and mentor other network engineers.

💻 Primary Responsibilities

Network Design & Deployment: Design, select, test, assemble, configure, and standardize technology models for network hardware and software requirements. Implement and migrate technology models across the organization, ensuring effectiveness and operational efficiency.
Network Maintenance & Troubleshooting: Support, troubleshoot, and configure networks, wireless access points, switches, circuits, and all other systems. Assist, support, and communicate with customers and clients regarding business needs, engineering requests, and other critical network components.
Team Leadership & Collaboration: Lead and assist other network engineers in completing work in a timely and efficient manner. Collaborate with vendors to ensure scheduled work is completed and processed to meet customer requests. Provide communication and education to information systems personnel on the technology model.
Network Monitoring & Security: Monitor network health and provide on-call services when needed. Define business requirements to meet technology needs in providing a secured, robust, reliable, and efficient infrastructure.
Project Management: Perform business modeling and systems engineering. Assist in defining business requirements to meet technology needs in providing a secured, robust, reliable, and efficient infrastructure.

🎓 Skills & Qualifications

Education:

Bachelor's degree in computer science, information technology, engineering, mathematics, or a business field

Experience:

Four (4) years of experience analyzing, designing, installing, configuring, maintaining, and repairing network infrastructure and application components
Two (2) years of lead or supervisory responsibilities in an IT setting

Required Skills:

Knowledge of technology trends and network diagnostic, monitoring, and analysis tools
Ability to administer and manage networks and systems with various facets
Ability to analyze, design, install, and run network systems on large-scale projects and for large departments
Ability to troubleshoot networks, identify problems, and devise professional and functional solutions
Ability to lead other analysts and provide direction in challenging situations
Ability to make sound decisions and situational analysis
Communicating effectively verbally and in writing
Establishing and maintaining effective working relationships

Preferred Skills:

Experience with Microsoft Windows Server 2016+ and Linux (RHEL 8.0+) operating systems
Experience with SD-Wan implementation, deployment, and administration
Project Management Professional (PMP), Information Technology Infrastructure Library (ITIL), or other network-related certifications

Certifications:

Must have or obtain CCNA or CCNP certification within the probationary period

Other Requirements:

No felony or class A misdemeanor convictions
No class B misdemeanor convictions in the last ten (10) years
No family violence convictions
Cannot currently be on deferred adjudication for any felony, class A misdemeanor, or class B misdemeanor charge

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in network infrastructure design, deployment, and maintenance through case studies or projects
Showcase problem-solving skills and ability to troubleshoot complex network issues
Highlight leadership and team collaboration skills through examples of managing network projects or teams

Technical Documentation:

Provide documentation of network designs, configurations, and maintenance procedures
Include any relevant certifications or training completed in network engineering

💵 Compensation & Benefits

Salary Range: $81,127.23 - $101,409.04 per year

Benefits:

Health Insurance
Vision Insurance
Dental Insurance
Pet Insurance
Tuition Reimbursement
Childcare Assistance
Paid Time Off

🎯 Team & Company Context

🏢 Company Culture

Industry: Government & Public Sector Company Size: Large (over 10,000 employees) Founded: The City of Dallas was founded in 1841

Team Structure:

The IT Services department consists of various teams, including network engineering, which is further divided into sub-teams based on specific network domains or projects
The Senior Network Engineer role reports directly to the Network Engineering Manager and may oversee junior network engineers or network analysts

Development Methodology:

The City of Dallas follows ITIL (Information Technology Infrastructure Library) best practices for IT service management
Network engineering projects are typically managed using Agile methodologies, with regular sprint planning and collaboration between team members

Company Website: City of Dallas

📝 Enhancement Note: The City of Dallas offers a diverse and inclusive work environment, with a strong focus on public service and community engagement. Network engineers play a crucial role in maintaining and improving the city's IT infrastructure, supporting various departments and services that serve the Dallas community.

📈 Career & Growth Analysis

Network Engineering Career Level: Senior

Provides oversight and leads network infrastructure projects and maintenance efforts
Collaborates with IT architects, business analysts, and other stakeholders to define and implement network solutions
Mentors and guides junior network engineers and analysts

Reporting Structure: Reports directly to the Network Engineering Manager

Works closely with other network engineers, IT architects, and business analysts to support and maintain networks and associated equipment
Leads and oversees the work of junior network engineers or network analysts as needed

Technical Impact: Senior Network Engineers have a significant impact on the city's IT infrastructure, ensuring reliable and efficient network connectivity for various departments and services. They play a crucial role in designing, deploying, and maintaining network systems that support the city's operations and improve the quality of life for Dallas residents.

Growth Opportunities:

Technical Growth: Expand expertise in network engineering by staying up-to-date with the latest technologies and best practices. Pursue advanced certifications, such as CCIE (Cisco Certified Internetwork Expert), to further develop skills and knowledge in network engineering
Leadership Growth: Develop leadership and management skills by taking on more complex projects or mentoring junior team members. Explore opportunities to move into a management role, such as Network Engineering Manager or IT Services Manager
Broadening Role: Gain experience in related IT disciplines, such as cybersecurity or IT project management, to broaden career prospects within the City of Dallas or other organizations

📝 Enhancement Note: Career growth opportunities for Senior Network Engineers within the City of Dallas may include advancing to management roles or exploring other IT disciplines. Network engineers can also develop their skills and knowledge by staying current with the latest technologies and pursuing relevant certifications.

🌐 Work Environment

Office Type: On-site, with multiple office locations across the City of Dallas Office Location(s): 1500 MARILLA, Dallas, TX, USA

Workspace Context:

Network Operations Center (NOC): Senior Network Engineers typically work in a NOC, where they monitor network health, respond to alarms, and provide on-call support as needed
Collaborative Workspace: Network engineering teams often work in open-plan offices, fostering collaboration and communication between team members
Specialized Equipment: Network engineers have access to specialized tools and equipment, such as network diagnostic and monitoring software, to perform their job functions effectively

Work Schedule:

Full-time, Monday through Friday, with on-call support and rotation as needed
Flexible scheduling to accommodate project deadlines and maintenance windows

📝 Enhancement Note: The City of Dallas offers a diverse and inclusive work environment, with a strong focus on public service and community engagement. Network engineers play a crucial role in maintaining and improving the city's IT infrastructure, supporting various departments and services that serve the Dallas community.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to assess communication skills and initial fit for the role
Technical Assessment: A hands-on technical assessment, focusing on network design, configuration, and troubleshooting skills. Candidates may be asked to complete a network configuration task or case study
Behavioral Interview: A structured interview focused on behavioral questions, designed to assess problem-solving skills, leadership, and teamwork
Final Interview: A final interview with the hiring manager or panel, focusing on cultural fit, career goals, and long-term potential within the City of Dallas

Portfolio Review Tips:

Highlight network infrastructure design, deployment, and maintenance projects, with a focus on problem-solving, leadership, and team collaboration
Include any relevant certifications or training completed in network engineering
Prepare to discuss network security best practices and experience with network monitoring tools

Technical Challenge Preparation:

Brush up on network engineering fundamentals, including routing, switching, and wireless networking
Familiarize yourself with the City of Dallas' network infrastructure and any relevant network devices or systems
Practice problem-solving and troubleshooting skills through network simulation tools or hands-on labs

ATS Keywords:

Network Engineering: Network Design, Network Deployment, Network Maintenance, Network Troubleshooting, Network Security, Network Monitoring, Network Architecture, Network Infrastructure, Network Devices, Network Protocols, Network Services, Network Management
Certifications: CCNA, CCNP, CCIE, ITIL, PMP
Tools & Software: Cisco IOS, Cisco Packet Tracer, Wireshark, SolarWinds, Nagios, Zabbix, Microsoft Windows Server, Linux (RHEL), SD-Wan, VPN, Firewall, Router, Switch, Wireless Access Point, Circuit, Network Health, Network Alarm, On-Call Support

📌 Application Steps

To apply for this Senior Network Engineer, IT Services (Civil Service) position:

Submit your application through the City of Dallas Careers portal
Customize your resume and portfolio to highlight network engineering experience, with a focus on design, deployment, maintenance, and troubleshooting
Prepare for the technical assessment by brushing up on network engineering fundamentals and practicing problem-solving skills
Research the City of Dallas' network infrastructure and any relevant network devices or systems to demonstrate your understanding of the organization's technology environment
Prepare for behavioral interviews by reflecting on your problem-solving skills, leadership, and teamwork experiences in network engineering roles

⚠️ Important Notice: This enhanced job description includes AI-generated insights and network engineering industry-standard assumptions. All details should be verified directly with the City of Dallas before making application decisions.

Senior Network Engineer, IT Services (Civil Service)