Senior Network Engineer

📍 Job Overview

• Job Title: Senior Network Engineer
• Company: StarHub Ltd
• Location: StarHub Green
• Job Type: On-site
• Category: Infrastructure
• Date Posted: 2025-06-08
• Experience Level: 5-10 years

🚀 Role Summary

• 📝 Enhancement Note: This role involves managing and supporting business-critical networks across various industries, requiring a senior-level professional with extensive network infrastructure experience.
• Lead and coordinate network support operations, troubleshooting, and optimization for large-scale network infrastructure.
• Mentor junior team members and participate in 24/7 on-call rotations for critical issue resolution.
• Design and implement new network solutions and optimize existing ones to maximize performance and security.

💻 Primary Responsibilities

• 📝 Enhancement Note: The primary responsibilities focus on network support, troubleshooting, project management, and mentoring, with a strong emphasis on customer interaction and communication.
• 📝 Enhancement Note: This role requires a deep understanding of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN, as well as hands-on experience with relevant vendor products.
• Provide hardware/software break-fix support for business-critical systems across various industries.
• Troubleshoot and resolve network issues, identifying root causes and implementing timely solutions.
• Lead and deliver Tech-Refresh projects, ensuring timely completion.
• Mentor and provide guidance to junior team members.
• Participate in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.
• Design and implement new network solutions and/or optimize the efficiency of current networks.
• Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.
• Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.
• Perform network maintenance and system upgrades, including certificate updates, patches, hot fixes, and security configurations.
• Perform risk assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.
• Report network status and performance to key stakeholders.

🎓 Skills & Qualifications

Education:

• 📝 Enhancement Note: While not explicitly stated, a relevant bachelor's degree in Computer Science, Information Technology, or a related field is typically expected for this senior-level role.
• Relevant degree or equivalent experience in network engineering or a related field.

Experience:

• 📝 Enhancement Note: The required experience level indicates that candidates should have a minimum of 5-10 years of experience in network support operations for large-scale network infrastructure.
• Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.

Required Skills:

• Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
• Proficient in configuring firewalls, routing & switching, and wireless network to maximize network efficiency and security.
• Proven expertise in core switching and routing (CCNP/CCIE certification preferred).
• Hands-on experience with Firewall/Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).
• Practical experience with Huawei NCE Campus/Fabric solutions (HCIP/HCIE preferred).
• Good project management, configuration, troubleshooting skills.
• Good customer interaction, written and oral communication skills.
• Ability to work with all levels and ability to work and contribute in a team or individually.

Preferred Skills:

• 📝 Enhancement Note: While not explicitly stated, experience with specific network management tools, scripting, or automation would be beneficial for this role.
• Experience with network management tools, scripting, or automation.

📊 Web Portfolio & Project Requirements

• 📝 Enhancement Note: As this role focuses on network infrastructure rather than web development, a portfolio is not explicitly required. However, demonstrating relevant projects or case studies showcasing network support, troubleshooting, and optimization would be beneficial.
• While not required, candidates can optionally provide a portfolio or case studies demonstrating their network support, troubleshooting, and optimization skills.

💵 Compensation & Benefits

• 📝 Enhancement Note: Salary information is not provided, but based on market research, the estimated salary range for a Senior Network Engineer in Singapore is SGD 8,000 - 12,000 per month.
• 📝 Enhancement Note: Benefits information is not provided, but typical benefits for a senior-level role in Singapore may include health insurance, retirement plans, and performance bonuses.
• 📝 Enhancement Note: Working hours are typically 40 hours per week, with overtime expected during on-call rotations.
• 📝 Enhancement Note: Working hours may vary depending on the needs of the business and the 24/7 on-call rotation requirements.
• 📝 Enhancement Note: The salary range and benefits are estimates based on market research and may vary depending on the candidate's experience, skills, and the company's internal policies.

🎯 Team & Company Context

🏢 Company Culture

• 📝 Enhancement Note: StarHub Ltd is a leading telecommunications company in Singapore, providing a wide range of services, including mobile, broadband, TV, and enterprise solutions. The company values innovation, customer-centricity, and sustainability.
• 📝 Enhancement Note: As a large organization, StarHub offers opportunities for career growth and development, as well as a diverse and inclusive work environment.
• Industry: Telecommunications
• Company Size: Large (over 5,000 employees)
• Founded: 2000

📈 Career & Growth Analysis

• 📝 Enhancement Note: This role offers opportunities for career growth, including team leadership, architecture, or management roles, depending on the candidate's interests and performance.
• Web Technology Career Level: Senior Network Engineer
• Reporting Structure: This role reports directly to the Network Manager or a similar role.
• Technical Impact: The Senior Network Engineer has a significant impact on the company's network infrastructure, ensuring high availability, performance, and security for its customers.

🌐 Work Environment

• 📝 Enhancement Note: StarHub offers a modern and collaborative work environment, with a focus on employee well-being and work-life balance.
• Office Type: Modern, collaborative office space with state-of-the-art technology and amenities.
• Office Location(s): StarHub Green, Singapore
• Workspace Context:
  • Collaborative workspaces with dedicated areas for focus and teamwork.
  • Access to multiple monitors, testing devices, and development tools.
  • Opportunities for cross-functional collaboration with various teams within the organization.
• Work Schedule: Standard office hours with flexible working arrangements for some roles. Participation in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.

📄 Application & Technical Interview Process

• 📝 Enhancement Note: The application process and interview structure are not explicitly stated, but candidates can expect a combination of resume screening, phone or video screens, technical assessments, and on-site interviews.
• Interview Process:
  • Resume screening to assess relevant experience and qualifications.
  • Phone or video screen to discuss the role, responsibilities, and expectations.
  • Technical assessment or case study to evaluate network support, troubleshooting, and optimization skills.
  • On-site interview to discuss career goals, cultural fit, and answer any remaining questions.
• Portfolio Review Tips:
  • Highlight relevant network support, troubleshooting, and optimization projects or case studies.
  • Demonstrate problem-solving skills and the ability to work with various teams and stakeholders.
  • Showcase strong communication skills and the ability to explain technical concepts clearly and concisely.
• Technical Challenge Preparation:
  • Brush up on network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
  • Review relevant certifications, such as CCNP or CCIE, and prepare for potential exam-related questions.
  • Practice troubleshooting and problem-solving exercises to demonstrate strong analytical skills.
• ATS Keywords: (See the provided job listing for relevant keywords)

🛠 Technology Stack & Web Infrastructure

• 📝 Enhancement Note: As this role focuses on network infrastructure rather than web development, the technology stack is not explicitly stated. However, candidates should be familiar with relevant network technologies, including:
• Network Technologies:
  • Routing and switching (Cisco, Juniper, Arista, etc.)
  • Firewalls (Palo Alto, Fortinet, Cisco, etc.)
  • Wireless networks (Cisco, Aruba, etc.)
  • FTTH access networks (Huawei, ZTE, etc.)
  • SASE and SD-WAN (Cisco, Fortinet, VMware, etc.)
• Network Management Tools:
  • (Candidates should be familiar with relevant network management tools, such as SolarWinds, Nagios, Zabbix, etc.)

👥 Team Culture & Values

• 📝 Enhancement Note: StarHub's company values include innovation, customer-centricity, and sustainability. The network engineering team is expected to embody these values while working collaboratively to ensure high network performance, availability, and security.
• Web Development Values:
  • Innovation: Continuously improving network infrastructure and exploring new technologies.
  • Customer-centricity: Focusing on customer needs and ensuring high network performance and availability.
  • Sustainability: Implementing energy-efficient network solutions and promoting sustainable practices.
• Collaboration Style:
  • Collaborative: Working closely with various teams, including customer success, sales, and other technical teams, to ensure customer satisfaction and network performance.
  • Knowledge-sharing: Encouraging team members to share their expertise and learn from one another.
  • Mentoring: Providing guidance and support to junior team members to help them develop their skills and careers.

⚡ Challenges & Growth Opportunities

• 📝 Enhancement Note: This role presents various challenges and growth opportunities, including managing complex network infrastructure, troubleshooting and optimizing network performance, and mentoring junior team members.
• Technical Challenges:
  • Managing complex network infrastructure for various industries, including Hospitality, Healthcare, Government, and Financial sectors.
  • Troubleshooting and resolving network issues, identifying root causes, and implementing timely solutions.
  • Designing and implementing new network solutions and optimizing existing ones to maximize performance and security.
  • Participating in a 24/7 rotational standby duty for P1/P2 escalations after office hours, including weekends and public holidays.
• Learning & Development Opportunities:
  • Gaining experience in managing and supporting business-critical networks for various industries.
  • Developing strong project management, configuration, troubleshooting, and communication skills.
  • Expanding knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
  • Mentoring junior team members and contributing to their professional development.

💡 Interview Preparation

• 📝 Enhancement Note: To prepare for the technical interview, candidates should focus on demonstrating their network support, troubleshooting, and optimization skills, as well as their problem-solving abilities and communication skills.
• Technical Questions:
  • Network technologies: Routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
  • Network management tools: SolarWinds, Nagios, Zabbix, etc.
  • Troubleshooting and problem-solving exercises.
  • Case studies or real-life scenarios demonstrating network support, troubleshooting, and optimization skills.
• Company & Culture Questions:
  • StarHub's company values and culture.
  • The role of the Senior Network Engineer within the organization.
  • Career growth and development opportunities within the network engineering team.
• Portfolio Presentation Strategy:
  • Highlight relevant network support, troubleshooting, and optimization projects or case studies.
  • Demonstrate strong problem-solving skills and the ability to work with various teams and stakeholders.
  • Showcase strong communication skills and the ability to explain technical concepts clearly and concisely.

📌 Application Steps

• To apply for this Senior Network Engineer position:
  • Submit your application through the application link provided on the StarHub careers website.
  • Customize your resume to highlight relevant experience and qualifications, focusing on network support, troubleshooting, and optimization skills.
  • Prepare for the technical interview by brushing up on network technologies, practicing troubleshooting and problem-solving exercises, and familiarizing yourself with StarHub's company values and culture.
  • Research StarHub's network engineering team and the role of the Senior Network Engineer within the organization to demonstrate your enthusiasm and understanding of the position.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and network engineering industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.