📍 Job Overview

Job Title: Senior Manager of Site Reliability Engineering
Company: JPMorgan Chase
Location: Hyderabad, Telangana, India
Job Type: On-site, Full time
Category: Technical Leadership, Web Infrastructure
Date Posted: June 26, 2025

🚀 Role Summary

Lead multiple technical teams and drive financial technology advancements
Mentor and advise teams on reliability, stability, and observability of applications and platforms
Collaborate with cross-functional teams and stakeholders to create robust, stable, and efficient systems
Demonstrate advanced technical expertise in software applications, programming languages, and observability tools

📝 Enhancement Note: This role requires a strong balance of technical depth and leadership skills to effectively mentor teams and drive reliability improvements across complex systems.

💻 Primary Responsibilities

Leadership & Mentoring: Provide technical coaching and guidance to multiple teams, fostering a culture of continuous learning and improvement
Reliability Engineering: Develop and implement strategies to improve application reliability and stability using data-driven analytics
Observability & Automation: Design, implement, and maintain observability tools and platforms to enhance system reliability and developer productivity
Collaboration & Stakeholder Management: Work closely with other teams and stakeholders to ensure successful project execution and delivery
Resource & Budget Management: Oversee team resources, budget, and tactical operations, making decisions that impact teams' work and processes
Diversity, Equity, & Inclusion: Promote and maintain a culture that values diversity, equity, and inclusion, prioritizing diverse representation within teams

📝 Enhancement Note: This role requires a strong focus on problem-solving, strategic planning, and effective communication to drive successful outcomes across multiple teams and projects.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications are a plus.

Experience: 5+ years of applied experience in software applications, with 2+ years of experience leading technical teams in a similar role.

Required Skills:

Proficiency in programming languages such as Java, Python, and JavaScript (Angular)
Deep knowledge of software applications, technical processes, and emerging technologies
Advanced knowledge of observability tools and platforms (e.g., Dynatrace, Splunk, Grafana)
Extensive experience in Site Reliability Engineering (SRE) or a similar role
Strong leadership, management, and mentoring skills
Excellent troubleshooting, problem-solving, and communication skills
Practical cloud native experience
Ability to teach new programming languages and technologies to team members

Preferred Skills:

Experience with hiring, developing, and recognizing talent
Knowledge of data-driven analytics and risk management considerations related to observability infrastructure
Familiarity with budget planning, cost-effectiveness, and scalability strategies

📝 Enhancement Note: This role requires a well-rounded skill set that combines technical depth, leadership, and strategic planning to effectively manage and mentor teams working on complex systems.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate a strong portfolio showcasing your technical expertise, leadership, and mentoring skills
Highlight projects that exhibit your ability to improve application reliability, stability, and observability
Include case studies that illustrate your problem-solving skills, strategic planning, and collaboration with cross-functional teams

Technical Documentation:

Prepare comprehensive documentation outlining your approach to reliability engineering, observability, and automation
Include examples of your code, scripts, and tools used to enhance system reliability and developer productivity
Showcase your ability to create and maintain effective monitoring, logging, and tracing systems for software applications

📝 Enhancement Note: As this role focuses on leadership and mentoring, your portfolio should emphasize your ability to drive technical improvements, collaborate effectively, and develop team members' skills.

💵 Compensation & Benefits

Salary Range: INR 2,000,000 - 2,500,000 per annum (Estimated, based on market research and industry standards for senior technical leadership roles in Hyderabad)

Benefits:

Competitive health, dental, and vision insurance plans
Retirement savings plans with company match
Generous time-off policies, including vacation, sick leave, and holidays
Employee stock purchase plan and other equity-based incentives
Tuition assistance and professional development opportunities
Employee discounts on various products and services

Working Hours: Full-time, typically 40 hours per week, with flexibility for project deadlines and maintenance windows

📝 Enhancement Note: The estimated salary range is based on market research and industry standards for senior technical leadership roles in Hyderabad, India. Actual compensation may vary based on factors such as experience, skills, and performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services

Company Size: Large (Over 50,000 employees)

Founded: 1799 (as Chase Manhattan Bank)

Team Structure:

Multiple technical teams reporting to the Senior Manager of Software Engineering
Cross-functional collaboration with designers, marketers, and other business teams
Agile development methodologies, with a focus on iterative improvement and continuous learning

Development Methodology:

Agile/Scrum methodologies, with sprint planning, code reviews, and quality assurance practices
CI/CD pipelines and automated deployment strategies
Collaborative development environments, with a focus on knowledge sharing and technical mentoring

Company Website: https://www.jpmorgan.com/

📝 Enhancement Note: JPMorgan Chase is a large, established financial services company with a strong focus on technology and innovation. This role offers the opportunity to work in a dynamic, collaborative environment and drive significant impact on financial technology advancements.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Manager, Site Reliability Engineering

Reporting Structure: Multiple technical teams reporting to the Senior Manager, with cross-functional collaboration and stakeholder management responsibilities

Technical Impact: This role has a significant impact on the reliability, stability, and performance of financial technology systems, directly influencing user experience and business outcomes

Growth Opportunities:

Technical Leadership: Develop and mentor team members, fostering a culture of continuous learning and improvement
Architecture & Strategy: Participate in strategic planning for the technology roadmap, including scalability, cost-effectiveness, and risk management considerations related to observability infrastructure
Cross-Functional Collaboration: Work closely with other teams and stakeholders to drive successful project execution and delivery

📝 Enhancement Note: This role offers significant growth opportunities in technical leadership, architecture, and cross-functional collaboration, allowing you to make a substantial impact on financial technology advancements and drive your career forward.

🌐 Work Environment

Office Type: On-site, with multiple locations and flexible work arrangements available

Office Location(s): Hyderabad, Telangana, India (with additional locations in the United States, Europe, and Asia)

Workspace Context:

Collaborative workspaces designed to foster innovation and teamwork
Access to modern development tools, multiple monitors, and testing devices
Opportunities for cross-functional collaboration and knowledge sharing with designers, marketers, and other business teams

Work Schedule: Full-time, with flexibility for project deadlines and maintenance windows

📝 Enhancement Note: JPMorgan Chase offers a dynamic, collaborative work environment with opportunities for cross-functional collaboration and professional growth. The on-site office location in Hyderabad provides a vibrant and innovative workspace for technical professionals.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief call to discuss your qualifications, experience, and interest in the role
Technical Deep Dive: A comprehensive discussion of your technical skills, experience, and approach to reliability engineering, observability, and automation
Behavioral & Cultural Fit: An assessment of your leadership, management, and communication skills, as well as your cultural fit within the team and organization
Final Decision: A review of your qualifications, interview performance, and fit for the role by the hiring manager and other stakeholders

Portfolio Review Tips:

Highlight your technical expertise, leadership, and mentoring skills through case studies and project examples
Emphasize your ability to improve application reliability, stability, and observability through data-driven analytics and strategic planning
Showcase your problem-solving skills, collaboration, and communication abilities through real-world examples

Technical Challenge Preparation:

Brush up on your programming languages, observability tools, and data-driven analytics skills
Prepare for questions on system design, architecture, and strategic planning related to reliability engineering and observability
Practice communicating complex technical concepts clearly and effectively

ATS Keywords: (Organized by category)

Programming Languages: Java, Python, JavaScript, Angular, Terraform
Observability Tools: Dynatrace, Splunk, Grafana, Prometheus, ELK Stack
Web Infrastructure: Cloud native, Kubernetes, Docker, CI/CD, Monitoring, Logging, Tracing
Leadership & Management: Mentoring, Coaching, Strategic Planning, Budget Management, Resource Allocation, Stakeholder Management
Soft Skills: Problem Solving, Communication, Collaboration, Adaptability, Continuous Learning

📝 Enhancement Note: The interview process for this role focuses on assessing your technical expertise, leadership, and cultural fit. Prepare for a comprehensive evaluation of your skills and experience, with a strong emphasis on your ability to drive reliability improvements and mentor technical teams.

🛠 Technology Stack & Web Infrastructure

Programming Languages:

Java
Python
JavaScript (Angular)

Observability Tools:

Dynatrace
Splunk
Grafana
Prometheus
ELK Stack (Elasticsearch, Logstash, Kibana)

Web Infrastructure:

Cloud native platforms (e.g., AWS, GCP, Azure)
Kubernetes and containerization technologies (e.g., Docker)
CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI/CD, CircleCI)
Monitoring, logging, and tracing tools (e.g., Prometheus, ELK Stack, Datadog, New Relic)

Development & DevOps Tools:

Version control systems (e.g., Git)
Collaborative development environments (e.g., GitHub, GitLab, Bitbucket)
Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation, Pulumi)
Configuration management tools (e.g., Ansible, Puppet, Chef)

📝 Enhancement Note: This role requires proficiency in a variety of programming languages, observability tools, and web infrastructure technologies. Familiarize yourself with the tools and platforms listed above, and be prepared to discuss your experience with them in the interview process.

👥 Team Culture & Values

Web Development Values:

Reliability: Prioritize system reliability and stability, with a focus on data-driven analytics and continuous improvement
Collaboration: Foster a culture of collaboration and knowledge sharing, working closely with cross-functional teams and stakeholders
Innovation: Embrace emerging technologies and drive innovation through strategic planning and strategic problem-solving
Quality: Maintain high standards for code quality, documentation, and technical excellence

Collaboration Style:

Cross-functional Integration: Work closely with designers, marketers, and other business teams to drive successful project execution and delivery
Code Review & Peer Programming: Encourage code review and peer programming practices to ensure high-quality, maintainable code
Knowledge Sharing: Foster a culture of continuous learning and knowledge sharing, with regular training, workshops, and mentoring opportunities

📝 Enhancement Note: JPMorgan Chase values a culture of collaboration, innovation, and continuous learning. As a Senior Manager of Site Reliability Engineering, you will be expected to drive technical improvements, mentor team members, and foster a culture of high-quality, reliable software development.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Reliability & Stability: Develop and implement strategies to improve application reliability and stability, using data-driven analytics and strategic planning
Observability & Automation: Design, implement, and maintain observability tools and platforms to enhance system reliability and developer productivity
Cloud Native & Infrastructure: Work with cloud native platforms, containerization technologies, and infrastructure as code tools to drive scalability, cost-effectiveness, and risk management
Emerging Technologies: Stay up-to-date with emerging technologies and evaluate new tools and platforms to enhance system reliability and performance

Learning & Development Opportunities:

Technical Skills: Develop your technical skills through training, workshops, and mentoring opportunities, with a focus on emerging technologies and best practices
Leadership & Management: Enhance your leadership and management skills through training, coaching, and real-world experience, with a focus on mentoring, strategic planning, and stakeholder management
Architecture & Design: Deepen your understanding of system architecture, design patterns, and best practices through training, workshops, and hands-on experience

📝 Enhancement Note: This role presents significant technical challenges and growth opportunities, allowing you to drive reliability improvements, mentor technical teams, and develop your skills in emerging technologies and best practices.

💡 Interview Preparation

Technical Questions:

Reliability Engineering: Discuss your approach to improving application reliability and stability, with a focus on data-driven analytics and strategic planning
Observability & Automation: Explain your experience with observability tools and platforms, and how you have used them to enhance system reliability and developer productivity
Cloud Native & Infrastructure: Describe your experience with cloud native platforms, containerization technologies, and infrastructure as code tools, and how you have used them to drive scalability, cost-effectiveness, and risk management
Leadership & Management: Discuss your leadership and management style, with a focus on mentoring, strategic planning, and stakeholder management

Company & Culture Questions:

Company Culture: Research JPMorgan Chase's company culture, values, and mission, and discuss how you align with them
Team Dynamics: Prepare for questions about your ability to work effectively within a team, collaborate with cross-functional stakeholders, and drive successful project execution and delivery
Adaptability: Demonstrate your ability to adapt to new technologies, tools, and processes, and discuss your approach to continuous learning and professional development

Portfolio Presentation Strategy:

Technical Depth: Highlight your technical expertise, leadership, and mentoring skills through case studies and project examples
Collaboration & Communication: Emphasize your ability to work effectively with cross-functional teams and stakeholders, driving successful project execution and delivery
Problem-Solving: Showcase your problem-solving skills, strategic planning, and ability to drive reliability improvements and enhance system performance

📝 Enhancement Note: The interview process for this role focuses on assessing your technical expertise, leadership, and cultural fit. Prepare for a comprehensive evaluation of your skills and experience, with a focus on your ability to drive reliability improvements, mentor technical teams, and collaborate effectively with cross-functional stakeholders.

📌 Application Steps

To apply for this Senior Manager of Site Reliability Engineering position at JPMorgan Chase:

Submit Your Application: Visit the application link and submit your resume, highlighting your technical skills, experience, and leadership accomplishments
Prepare Your Portfolio: Customize your portfolio to showcase your technical expertise, leadership, and mentoring skills, with a focus on reliability engineering, observability, and automation
Research the Company: Familiarize yourself with JPMorgan Chase's company culture, values, and mission, and prepare for questions about your alignment with them
Prepare for the Technical Interview: Brush up on your technical skills, review the technology stack, and practice communicating complex technical concepts clearly and effectively

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Manager of Site Reliability Engineer