Senior Manager, Infrastructure Engineer at MSD

📍 Job Overview

Job Title: Senior Manager, Infrastructure Engineer
Company: MSD
Location: India, Telangana, Hyderabad (HITEC City)
Job Type: Hybrid
Category: Infrastructure Engineer
Date Posted: 2025-06-22
Experience Level: 5-10 years

🚀 Role Summary

Key Responsibilities: Drive network infrastructure deployment projects, collaborate with cross-functional teams, troubleshoot network issues, and stay updated with emerging technologies.
Key Technologies: Network Infrastructure, LAN, WAN/SD-WAN, Wireless, DMZ, Cisco, Juniper, Arista, VMware, Firewalls, Load-Balancing, Data Centre technologies, Cloud (AWS, Azure), DevOps, Ansible, Terraform, ITSM, ITIL, ServiceNow.

💻 Primary Responsibilities

Network Deployment: Participate in various complex network deployments, onboarding of network devices, ensuring proper configuration, testing, and integration into the existing network infrastructure.
Collaboration: Work with cross-functional teams, product teams, and support teams to ensure seamless integration and alignment of deployed devices.
Troubleshooting: Resolve network deployment issues by leveraging knowledge of network protocols, routing, switching, wireless, and security technologies.
Emerging Technologies: Stay updated with emerging technologies and industry best practices in network deployments, device onboarding, and automation.
Automation & Process Improvement: Assist in implementing DevOps and Infrastructure as Code principles, identify improvements, and streamline system management.
Adaptability & Communication: Demonstrate the ability to adapt current work processes, evaluate technical work tasks, and communicate effectively with team members and stakeholders.

🎓 Skills & Qualifications

Education: Bachelor's degree from an accredited educational institution or equivalent corporate working experience.

Experience: Over 7 years of extensive hands-on experience in continuous network delivery, deployments, or support for large-scale organizations. Additional experience in specific automation use cases (Ansible, Terraform) is advantageous.

Required Skills:

Technical proficiency in Network Infrastructure, including LAN, WAN/SD-WAN, Wireless, DMZ, with an understanding of current trends and lifecycles (Cisco, Juniper, Arista, VMware).
Knowledge of other Network Products - Firewalls (Cisco, Palo Alto), Load-Balancing (F5), Data Centre technologies (Cisco Nexus, Arista and ACI), Cloud (AWS, Azure).
Having a DevOps mindset with good understanding of DevOps principles, best practices, and tools (JIRA, GitHub, Confluence).
Experience with ITSM, ITIL, ServiceNow.
Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders.

Preferred Qualifications:

Experience with one or more general-purpose programming languages, and markup languages (e.g., Python, XML/JSON/YAML, etc.).

📊 Web Portfolio & Project Requirements

Portfolio Essentials: Demonstrate a strong understanding of network infrastructure, deployment, and automation through relevant projects and case studies.
Technical Documentation: Showcase your ability to document network configurations, deployment processes, and troubleshooting steps using tools like Confluence or GitHub.

💵 Compensation & Benefits

Salary Range: INR 2,000,000 - 3,500,000 per annum (Estimated based on industry standards for a Senior Manager, Infrastructure Engineer role in Hyderabad, India)

Benefits:

Competitive health, dental, and vision insurance plans.
Retirement savings plans with company match.
Employee stock purchase plan.
Generous paid time off and holiday schedule.
Tuition assistance and professional development opportunities.
Employee discounts on MSD products and services.

Working Hours: 40 hours per week, with flexibility for deployment windows and maintenance tasks.

📝 Enhancement Note: The salary range provided is an estimate based on market research for a Senior Manager, Infrastructure Engineer role in Hyderabad, India. Actual compensation may vary based on factors such as skills, experience, and qualifications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Pharmaceuticals and Biotechnology. MSD is a global healthcare company focused on developing and commercializing innovative products to treat and prevent disease.

Company Size: Large (approximately 70,000 employees worldwide).

Founded: 1892, with a rich history and strong commitment to innovation and patient care.

Team Structure:

The Infrastructure Engineer role is part of the Network Hyper-Deployment Squad within the Network Orchestration Services Product Line.
The team collaborates closely with other product technical teams within Network and Collaboration Services to ensure alignment with product strategies and standards.
The role involves working with cross-functional teams, including network architects, support teams, and business technology partners.

Development Methodology:

MSD follows Agile methodologies for software development and network infrastructure projects.
The company emphasizes continuous improvement, automation, and streamlined system management.

Company Website: https://www.msd.com/

📝 Enhancement Note: MSD's company culture emphasizes innovation, collaboration, and a patient-centric approach. The company values diversity, inclusion, and continuous learning, providing a supportive environment for professional growth.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Manager, Infrastructure Engineer. This role involves leading network infrastructure deployment projects, collaborating with cross-functional teams, and driving process improvements. It requires a high level of technical expertise and experience in network infrastructure, deployment, and automation.

Reporting Structure: The Senior Manager, Infrastructure Engineer reports to the Director of Network Hyper-Deployment Squad within the Network Orchestration Services Product Line.

Technical Impact: This role has a significant impact on network infrastructure deployment, ensuring proper configuration, testing, and integration of network devices. It also involves driving process improvements and automation initiatives to enhance network deployment efficiency and quality.

Growth Opportunities:

Technical Growth: Deepen expertise in network infrastructure, deployment, and automation by working on cutting-edge projects and staying updated with emerging technologies.
Leadership Growth: Develop leadership skills by managing network deployment projects, collaborating with cross-functional teams, and driving process improvements.
Career Progression: Transition into senior leadership roles within the Network and Collaboration Services organization or explore opportunities in other product lines within MSD's global technology centers.

📝 Enhancement Note: MSD offers ample opportunities for technical and career growth, with a strong emphasis on continuous learning and development. The company's global presence and diverse product portfolio provide numerous avenues for professional advancement.

🌐 Work Environment

Office Type: MSD's Hyderabad office is a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Hyderabad (HITEC City), India.

Workspace Context:

Collaboration: The office encourages cross-functional collaboration between teams, with open workspaces and dedicated meeting areas.
Tools & Equipment: MSD provides state-of-the-art development tools, multiple monitors, and testing devices to support network infrastructure deployment and automation tasks.
Team Interaction: The work environment promotes regular team interactions, knowledge sharing, and technical mentoring opportunities.

Work Schedule: The role follows a hybrid work arrangement, with employees working on-site two to three days a week and remotely for the rest of the week. The work schedule is flexible, with the option to adjust hours to accommodate deployment windows and maintenance tasks.

📝 Enhancement Note: MSD's Hyderabad office offers a dynamic and collaborative work environment, with a strong emphasis on teamwork and knowledge sharing. The hybrid work arrangement provides the flexibility to balance on-site collaboration and remote work.

📄 Application & Technical Interview Process

Interview Process:

Online Assessment: Complete an online assessment to evaluate technical skills and problem-solving abilities.
Technical Phone Screen: Participate in a technical phone screen to discuss network infrastructure deployment, automation, and troubleshooting scenarios.
On-site Interview: Attend an on-site interview to meet the hiring manager, team members, and other stakeholders. This interview focuses on technical skills, cultural fit, and career aspirations.
Final Decision: The final decision is made based on the candidate's overall fit, technical expertise, and alignment with the role's requirements.

Portfolio Review Tips:

Case Studies: Prepare detailed case studies demonstrating network infrastructure deployment, automation, and troubleshooting experiences.
Live Demos: Practice presenting live demos of network infrastructure deployment projects, highlighting technical challenges, solutions, and outcomes.
Technical Documentation: Showcase well-documented network configurations, deployment processes, and troubleshooting steps using tools like Confluence or GitHub.

Technical Challenge Preparation:

Network Deployment Scenarios: Familiarize yourself with various network deployment scenarios, including enterprise network edge, perimeter, and cloud networking solutions.
Automation Tools: Brush up on your skills with automation tools like Ansible and Terraform, and practice using them to configure and deploy network devices.
Troubleshooting: Refresh your knowledge of network protocols, routing, switching, wireless, and security technologies to effectively troubleshoot network deployment issues.

📝 Enhancement Note: MSD's interview process focuses on evaluating technical skills, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your expertise in network infrastructure deployment, automation, and troubleshooting, you can make a strong impression and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Network Infrastructure Technologies:

Cisco, Juniper, Arista, VMware
Firewalls (Cisco, Palo Alto)
Load-Balancing (F5)
Data Centre technologies (Cisco Nexus, Arista and ACI)
Cloud (AWS, Azure)

Automation & Configuration Management Tools:

Ansible
Terraform
JIRA
GitHub
Confluence

IT Service Management (ITSM) & Ticketing Tools:

ServiceNow
ITIL

📝 Enhancement Note: MSD's technology stack includes industry-leading network infrastructure, automation, and ITSM tools. Familiarizing yourself with these technologies and demonstrating your expertise in them will be crucial for success in the Senior Manager, Infrastructure Engineer role.

👥 Team Culture & Values

MSD's Core Values:

Innovation: MSD encourages continuous learning, exploration, and implementation of new ideas to drive business success and improve patient outcomes.
One MSD: The company fosters a collaborative and inclusive work environment, with a strong emphasis on teamwork and knowledge sharing.
Quality: MSD is committed to delivering high-quality products and services that meet the needs of patients, customers, and stakeholders.
Integrity: The company upholds the highest ethical standards, conducting business in an honest and transparent manner.

Team Culture:

Collaboration: MSD's team culture emphasizes open communication, active listening, and mutual respect. Team members work together to achieve common goals and support one another's professional growth.
Continuous Learning: The company encourages employees to stay updated with emerging technologies, industry best practices, and new skills through training, workshops, and mentorship programs.
Diversity & Inclusion: MSD values diversity and fosters an inclusive work environment where everyone feels respected, valued, and empowered to contribute their unique perspectives and ideas.

📝 Enhancement Note: MSD's team culture is built on a strong foundation of innovation, collaboration, quality, integrity, and continuous learning. By embracing these values and contributing to a positive work environment, you can thrive in the Senior Manager, Infrastructure Engineer role and make a significant impact on the company's success.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Network Infrastructure Deployment: Design and deploy complex network infrastructure solutions that meet the evolving needs of MSD's global operations.
Automation & Process Efficiency: Develop and implement automation tools and processes to streamline network deployment, reduce manual work, and improve efficiency.
Emerging Technologies: Stay updated with emerging network infrastructure technologies, trends, and best practices, and integrate them into MSD's network deployment processes.
Troubleshooting & Problem-Solving: Diagnose and resolve complex network deployment issues, leveraging your technical expertise and problem-solving skills.

Learning & Development Opportunities:

Technical Skills Development: Deepen your expertise in network infrastructure, deployment, and automation by working on cutting-edge projects, attending workshops, and obtaining relevant certifications.
Leadership Development: Enhance your leadership skills by managing network deployment projects, collaborating with cross-functional teams, and driving process improvements.
Career Progression: Explore opportunities for career progression within MSD's global technology centers, such as transitioning into senior leadership roles or exploring roles in other product lines.

📝 Enhancement Note: MSD offers numerous technical challenges and growth opportunities for Senior Manager, Infrastructure Engineer candidates. By embracing these challenges and leveraging the company's learning and development resources, you can drive your career forward and make a significant impact on MSD's global network infrastructure.

💡 Interview Preparation

Technical Questions:

Network Infrastructure Deployment: Describe your experience with network infrastructure deployment, including enterprise network edge, perimeter, and cloud networking solutions. Discuss the challenges you faced and how you overcame them.
Automation & Process Efficiency: Explain your experience with automation tools like Ansible and Terraform, and how you used them to streamline network deployment processes and reduce manual work.
Troubleshooting & Problem-Solving: Walk through a complex network deployment issue you've encountered and how you diagnosed and resolved it, leveraging your technical expertise and problem-solving skills.

Company & Culture Questions:

MSD's Culture: Explain what you understand about MSD's culture and values, and how you would contribute to them as a Senior Manager, Infrastructure Engineer.
Team Collaboration: Describe your experience working in a collaborative team environment and how you would foster a positive and productive work culture within MSD's Network Hyper-Deployment Squad.
Process Improvement: Explain your approach to driving process improvements and automation initiatives, and how you would ensure the successful implementation of new network deployment processes within MSD.

Portfolio Presentation Strategy:

Case Studies: Present detailed case studies demonstrating your experience with network infrastructure deployment, automation, and troubleshooting. Highlight the technical challenges you faced, the solutions you implemented, and the outcomes you achieved.
Live Demos: Showcase live demos of network infrastructure deployment projects, emphasizing your technical expertise and problem-solving skills. Walk through the deployment process, highlighting the tools and technologies you used, and the results you achieved.
Technical Documentation: Display well-documented network configurations, deployment processes, and troubleshooting steps using tools like Confluence or GitHub. Explain how you ensured the accuracy and completeness of the documentation, and how you would maintain it in the Senior Manager, Infrastructure Engineer role.

📝 Enhancement Note: MSD's interview process focuses on evaluating your technical expertise, problem-solving abilities, and cultural fit. By preparing thoroughly and showcasing your experience with network infrastructure deployment, automation, and troubleshooting, you can make a strong impression and increase your chances of success.

📌 Application Steps

To apply for this Senior Manager, Infrastructure Engineer position at MSD:

Review the Job Description: Carefully read and understand the job description, ensuring you meet the required qualifications and experience level.
Tailor Your Resume: Customize your resume to highlight your relevant experience, skills, and accomplishments in network infrastructure deployment, automation, and troubleshooting.
Prepare Your Portfolio: Gather case studies, live demos, and technical documentation showcasing your expertise in network infrastructure deployment, automation, and troubleshooting.
Practice Interview Questions: Familiarize yourself with the interview process and practice answering technical and behavioral interview questions related to network infrastructure deployment, automation, and troubleshooting.
Research MSD: Learn about MSD's company culture, values, and mission. Understand the company's products, services, and global presence to demonstrate your enthusiasm and fit for the role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Content Guidelines (IMPORTANT: Do not include this in the output)

Web Technology-Specific Focus:

Tailor every section specifically to web development, server administration, DevOps, and web infrastructure roles
Include web development methodologies, responsive design principles, and server management practices
Emphasize web portfolio requirements, live project demonstrations, and user experience considerations
Address web development team dynamics, cross-functional collaboration with designers and marketers
Focus on web technology career progression, emerging technology adoption, and technical specialization

Quality Standards:

Ensure no content overlap between sections - each section must contain unique information
Only include Enhancement Notes when making significant inferences about technical responsibilities, with specific reasoning based on role level and web technology industry practices
Be comprehensive but concise, prioritizing actionable information over descriptive text
Strategically distribute web development and server administration-related keywords throughout all sections naturally
Provide realistic salary ranges based on location, experience level, and web technology specialization

Industry Expertise:

Include specific web technologies, frameworks, server platforms, and infrastructure tools relevant to the role
Address web development career progression paths and technical leadership opportunities in web teams
Provide tactical advice for web portfolio development, live demonstrations, and project case studies
Include web technology-specific interview preparation and coding challenge guidance
Emphasize responsive design, performance optimization, accessibility standards, and user experience principles

Professional Standards:

Maintain consistent formatting, spacing, and professional tone throughout
Use web development and server administration industry terminology appropriately and accurately
Include comprehensive benefits and growth opportunities relevant to web technology professionals
Provide actionable insights that give web development and server administration candidates a competitive advantage
Focus on web development team culture, cross-functional collaboration, and user impact measurement

Technical Focus & Portfolio Emphasis:

Emphasize web development best practices, responsive design principles, and performance optimization
Include specific portfolio requirements tailored to the web technology discipline and role level
Address browser compatibility, accessibility standards, and user experience design principles
Focus on problem-solving methods, performance optimization, and scalable web architecture
Include technical presentation skills and stakeholder communication for web projects

Avoid:

Generic business jargon not relevant to web development or server administration roles
Placeholder text or incomplete sections
Repetitive content across different sections
Non-technical terminology unless relevant to the specific web technology role
Marketing language unrelated to web development, server administration, or user experience

Senior Manager, Infrastructure Engineer