📍 Job Overview

Job Title: Senior Manager - Data Center Operations
Company: NTT Ltd.
Location: Mumbai, Mahārāshtra, India
Job Type: On-site
Category: Senior Management, IT Infrastructure
Date Posted: June 21, 2025
Experience Level: 10+ years

🚀 Role Summary

📝 Enhancement Note: The Senior Manager - Data Center Operations role at NTT Ltd. is a strategic position responsible for driving operational excellence and ensuring the smooth functioning of data center facilities. This role requires a balance of technical expertise, leadership skills, and the ability to navigate complex stakeholder environments.
The role involves setting operational objectives, policies, and procedures, as well as managing activities across multiple disciplines. The Senior Manager will be accountable for departmental budgets and driving the success of larger projects that contribute to multiple areas of the organization.
This role offers an excellent opportunity for experienced professionals to grow their careers in a global organization that values diversity and inclusion. The ideal candidate will possess strong problem-solving skills, conceptual thinking, and the ability to interact effectively with senior management and diverse stakeholders.

💻 Primary Responsibilities

📝 Enhancement Note: The primary responsibilities of the Senior Manager - Data Center Operations role at NTT Ltd. are broad and varied, requiring a well-rounded professional with a strong technical background and proven leadership skills.
🎯 Set Operational Objectives, Policies, and Procedures: Develop and implement operational objectives, policies, and procedures to ensure the efficient and effective functioning of data center facilities.
🎯 Manage Activities Across Multiple Disciplines: Oversee the activities of various teams and disciplines within the data center operations department, ensuring that projects are completed on time and within budget.
🎯 Drive Project Success: Lead and contribute to larger projects that impact multiple areas of the organization, ensuring that departmental objectives are achieved and that projects are delivered successfully.
🎯 Stakeholder Management: Interact regularly with senior and lower management, customers, and other stakeholders to ensure that data center operations align with organizational objectives and meet the needs of users.
🎯 Budget Management: Accountable for departmental budgets, ensuring that resources are allocated effectively and that spending aligns with organizational objectives.

🎓 Skills & Qualifications

Education

📝 Enhancement Note: A bachelor's degree in Computer Science, Engineering, or a related field is typically required for this role. However, NTT Ltd. values experience and demonstrated skills over formal education, so relevant work experience may be considered in lieu of a degree.
Bachelor's Degree: A bachelor's degree in Computer Science, Engineering, or a related field is preferred.

Experience

📝 Enhancement Note: The ideal candidate for this role will have at least 10 years of experience in data center operations, with a proven track record of driving operational excellence and managing complex projects.
10+ Years of Experience: A minimum of 10 years of experience in data center operations, with at least 5 years in a management role.

Required Skills

📝 Enhancement Note: The required skills for this role are broad and varied, reflecting the complex and multifaceted nature of data center operations management.
Data Center Operations: Proven expertise in data center operations, including experience in managing data center facilities, infrastructure, and teams.
Problem Solving: Strong problem-solving skills, with the ability to analyze complex situations and develop effective solutions.
Conceptual Thinking: The ability to think conceptually and apply knowledge to persuade diverse stakeholders on sensitive complex situations while preserving relationships.
Stakeholder Management: Proven ability to interact effectively with senior and lower management, customers, and other stakeholders.
Policy Implementation: Experience in setting operational objectives, policies, and procedures, and implementing them effectively.
Budget Management: Demonstrated ability to manage budgets and allocate resources effectively.
Team Management: Proven experience in managing teams and driving their success.
Strategic Planning: Strong strategic planning skills, with the ability to develop and implement effective strategies for driving operational excellence.
Technical Excellence: A strong technical background, with a deep understanding of data center infrastructure and operations.
Innovation: A track record of driving innovation and continuous improvement in data center operations.
Diversity and Inclusion: Demonstrated commitment to diversity and inclusion, with the ability to foster a culture of respect and collaboration.

Preferred Skills

📝 Enhancement Note: The preferred skills for this role reflect the ideal candidate's ability to thrive in a dynamic, global organization and drive success in a complex environment.
Project Management: Proven experience in project management, with a track record of delivering projects on time and within budget.
Analytical Skills: Strong analytical skills, with the ability to analyze data and derive insights to inform decision-making.
Leadership: Demonstrated leadership skills, with the ability to inspire and motivate teams to achieve excellence.
Communication: Excellent communication skills, with the ability to articulate complex ideas clearly and effectively.
Global Experience: Experience working in a global organization, with a deep understanding of cross-cultural dynamics.

📊 Web Portfolio & Project Requirements

📝 Enhancement Note: While this role does not require a web portfolio, candidates are encouraged to highlight their technical skills and accomplishments through relevant projects and case studies.

Portfolio Essentials:

Data Center Operations Projects: Highlight your experience in data center operations, including projects that demonstrate your ability to manage complex infrastructure, teams, and budgets.
Problem-Solving Case Studies: Include case studies that illustrate your problem-solving skills and ability to drive operational excellence in challenging environments.
Strategic Planning Examples: Showcase your strategic planning skills through examples of successful data center operations strategies you have developed and implemented.
Team Management Examples: Demonstrate your team management skills through examples of successful team leadership and collaboration.

Technical Documentation:

Data Center Infrastructure Documentation: Include documentation that demonstrates your understanding of data center infrastructure, including diagrams, schematics, and technical specifications.
Project Management Documentation: Showcase your project management skills through documentation that demonstrates your ability to plan, execute, and deliver projects successfully.
Budget Management Documentation: Include documentation that demonstrates your ability to manage budgets effectively, such as financial reports, budget allocation plans, and cost-saving initiatives.

💵 Compensation & Benefits

📝 Enhancement Note: The salary range for this role is estimated to be INR 25-35 lakhs per annum, based on regional market standards for senior management roles in data center operations. Benefits include health insurance, retirement plans, and other employee perks.

Salary Range: INR 25-35 lakhs per annum

Benefits:

Health Insurance: Comprehensive health insurance coverage for employees and their families.
Retirement Plans: Retirement plans, including pension and 401(k) matching, to help employees plan for their future.
Employee Perks: Other employee perks, such as gym memberships, employee discounts, and wellness programs.

Working Hours: The standard working hours for this role are 40 hours per week, with flexibility for project deadlines and maintenance windows.

🎯 Team & Company Context

🏢 Company Culture

📝 Enhancement Note: NTT Ltd. is a global technology services company that values diversity, inclusion, and innovation. The company fosters a culture of collaboration and continuous learning, with a strong commitment to driving success for its clients and employees.

Industry: Technology Services

Company Size: Large (30,000+ employees)

Founded: 1967

Team Structure:

Data Center Operations Team: The data center operations team is responsible for the day-to-day management of data center facilities, infrastructure, and services. The team consists of data center managers, engineers, and support staff.
Cross-Functional Collaboration: The data center operations team works closely with other teams, including IT, network operations, and security, to ensure that data center services align with organizational objectives and meet the needs of users.

Development Methodology:

Agile Methodologies: NTT Ltd. uses Agile methodologies, such as Scrum and Kanban, to drive continuous improvement and innovation in data center operations.
Collaborative Development: The data center operations team works collaboratively, with a strong emphasis on knowledge sharing, peer review, and continuous learning.
Infrastructure as Code (IaC): NTT Ltd. uses IaC tools, such as Terraform and Ansible, to automate infrastructure provisioning and management.

Company Website: https://www.nttdata.com/

📈 Career & Growth Analysis

📝 Enhancement Note: The Senior Manager - Data Center Operations role at NTT Ltd. offers excellent opportunities for career growth and development. The ideal candidate will be a strategic thinker with a strong technical background and proven leadership skills, looking to drive operational excellence and innovation in a dynamic, global organization.

Web Technology Career Level: Senior Manager

Reporting Structure: The Senior Manager - Data Center Operations reports directly to the Vice President of Data Center Operations and has functional responsibility for the data center operations team.

Technical Impact: The Senior Manager - Data Center Operations has a significant impact on data center services, infrastructure, and user experience. The role requires a deep understanding of data center infrastructure and the ability to drive operational excellence and innovation.

Growth Opportunities:

🌱 Technical Specialization: The Senior Manager - Data Center Operations role offers opportunities for technical specialization in areas such as data center design, infrastructure management, or energy efficiency.
🌱 Leadership Development: The role provides opportunities for leadership development, with the potential to move into more senior roles, such as Vice President or Chief Technology Officer.
🌱 Global Experience: The role offers opportunities for global experience, with the potential to work on international projects and gain exposure to diverse cultures and technologies.

🌐 Work Environment

📝 Enhancement Note: The work environment for the Senior Manager - Data Center Operations role at NTT Ltd. is dynamic, collaborative, and fast-paced. The ideal candidate will thrive in a challenging, cross-functional environment and be committed to driving operational excellence and innovation.

Office Type: On-site

Office Location(s): Mumbai, India

Workspace Context:

Data Center Facilities: The Senior Manager - Data Center Operations will have access to state-of-the-art data center facilities, including server rooms, network operations centers, and co-location facilities.
Collaborative Workspaces: The role will be based in a collaborative workspace, with access to shared offices, meeting rooms, and breakout spaces.
Cross-Functional Collaboration: The Senior Manager - Data Center Operations will work closely with other teams, including IT, network operations, and security, to ensure that data center services align with organizational objectives and meet the needs of users.

Work Schedule: The standard working hours for this role are 40 hours per week, with flexibility for project deadlines and maintenance windows.

📄 Application & Technical Interview Process

📝 Enhancement Note: The application and interview process for the Senior Manager - Data Center Operations role at NTT Ltd. is comprehensive and designed to assess the candidate's technical skills, leadership abilities, and cultural fit.

Interview Process:

📝 Enhancement Note: The interview process for this role is typically conducted in three stages: an initial phone screen, a technical assessment, and a final on-site interview.
Phone Screen: The phone screen is a brief conversation to assess the candidate's fit for the role and to answer any initial questions.
Technical Assessment: The technical assessment is a hands-on evaluation of the candidate's technical skills, including their ability to analyze complex data center operations scenarios and develop effective solutions.
On-Site Interview: The on-site interview is a comprehensive assessment of the candidate's technical skills, leadership abilities, and cultural fit. The interview may include presentations, case studies, and panel discussions.

Portfolio Review Tips:

📝 Enhancement Note: While this role does not require a web portfolio, candidates are encouraged to highlight their technical skills and accomplishments through relevant projects and case studies.
Project Case Studies: Include case studies that illustrate your problem-solving skills, strategic planning, and team management abilities in data center operations.
Technical Documentation: Include documentation that demonstrates your understanding of data center infrastructure, including diagrams, schematics, and technical specifications.

Technical Challenge Preparation:

📝 Enhancement Note: The technical challenge for this role is likely to involve a complex data center operations scenario, requiring the candidate to analyze the situation, develop a solution, and present their findings to the interview panel.
Scenario Analysis: Practice analyzing complex data center operations scenarios and developing effective solutions.
Presentation Skills: Refine your presentation skills, with a focus on articulating complex ideas clearly and effectively.
Communication: Brush up on your communication skills, with a focus on active listening, clear speaking, and effective written communication.

ATS Keywords: (See below)

🛠 Technology Stack & Web Infrastructure

📝 Enhancement Note: The technology stack for the Senior Manager - Data Center Operations role at NTT Ltd. is broad and varied, reflecting the complex and multifaceted nature of data center operations management.

Data Center Infrastructure:

Server Infrastructure: NTT Ltd. uses a range of server infrastructure, including rack-mounted servers, blade servers, and virtualized servers.
Storage Infrastructure: The company uses a mix of direct-attached storage, network-attached storage, and cloud storage solutions.
Network Infrastructure: NTT Ltd. uses a range of network infrastructure, including switches, routers, and firewalls, to ensure high availability and performance.
Power and Cooling Infrastructure: The company uses a range of power and cooling infrastructure, including uninterruptible power supplies (UPS), generators, and computer room air conditioners (CRAC), to ensure data center availability and efficiency.

Data Center Management Tools:

Data Center Infrastructure Management (DCIM) Tools: NTT Ltd. uses DCIM tools, such as Nlyte and Data Center Knowledge, to manage data center infrastructure and optimize data center performance.
Monitoring Tools: The company uses monitoring tools, such as Nagios and Zabbix, to monitor data center infrastructure and ensure high availability.
Automation Tools: NTT Ltd. uses automation tools, such as Ansible and Puppet, to automate data center infrastructure provisioning and management.

📝 Enhancement Note: The technology stack for this role is broad and varied, reflecting the complex and multifaceted nature of data center operations management. The ideal candidate will have a strong technical background and experience with a range of data center infrastructure and management tools.

👥 Team Culture & Values

📝 Enhancement Note: NTT Ltd. values diversity, inclusion, and innovation, with a strong commitment to driving success for its clients and employees. The company fosters a culture of collaboration, continuous learning, and technical excellence.

Web Development Values:

User Experience: NTT Ltd. places a strong emphasis on user experience, with a commitment to delivering high-quality, intuitive, and accessible data center services.
Performance Optimization: The company is committed to driving operational excellence and performance optimization in data center operations.
Code Quality: NTT Ltd. values code quality and maintainability, with a commitment to writing clean, efficient, and well-documented code.
Innovation: The company fosters a culture of innovation, with a strong commitment to driving continuous improvement and technical excellence in data center operations.

Collaboration Style:

Cross-Functional Integration: NTT Ltd. encourages cross-functional integration between data center operations, IT, network operations, and security teams to ensure that data center services align with organizational objectives and meet the needs of users.
Code Review Culture: The company fosters a culture of code review, with a commitment to peer review, knowledge sharing, and continuous learning.
Knowledge Sharing: NTT Ltd. encourages knowledge sharing and technical mentoring, with a strong commitment to driving continuous learning and skill development in data center operations.

🌐 Challenges & Growth Opportunities

📝 Enhancement Note: The Senior Manager - Data Center Operations role at NTT Ltd. offers a range of challenges and growth opportunities, with the potential to drive operational excellence and innovation in a dynamic, global organization.

Technical Challenges:

📝 Enhancement Note: The technical challenges for this role are broad and varied, reflecting the complex and multifaceted nature of data center operations management.
Data Center Design and Optimization: The Senior Manager - Data Center Operations may be required to design and optimize data center infrastructure, including server layout, power and cooling infrastructure, and network architecture.
Data Center Migration: The role may involve managing data center migrations, including the transfer of data center services to new or cloud-based environments.
Data Center Security: The Senior Manager - Data Center Operations is responsible for ensuring the security and compliance of data center infrastructure, including physical security, access control, and data protection.
Data Center Energy Efficiency: The role may involve driving energy efficiency in data center operations, including the optimization of power and cooling infrastructure and the implementation of renewable energy sources.

Learning & Development Opportunities:

📝 Enhancement Note: The Senior Manager - Data Center Operations role at NTT Ltd. offers a range of learning and development opportunities, with the potential to drive continuous learning and skill development in a dynamic, global organization.
Technical Training: NTT Ltd. offers a range of technical training opportunities, including courses, workshops, and online learning resources.
Conference Attendance: The company encourages employees to attend industry conferences and events, with a focus on driving continuous learning and skill development.
Certification Programs: NTT Ltd. offers certification programs, including vendor-specific and industry-recognized certifications, to help employees develop their technical skills and advance their careers.
Mentorship Programs: The company offers mentorship programs, including technical mentoring and leadership development, to help employees grow and succeed in their roles.

💡 Interview Preparation

📝 Enhancement Note: The interview process for the Senior Manager - Data Center Operations role at NTT Ltd. is comprehensive and designed to assess the candidate's technical skills, leadership abilities, and cultural fit.

Technical Questions:

📝 Enhancement Note: The technical questions for this role are likely to involve complex data center operations scenarios, requiring the candidate to analyze the situation, develop a solution, and present their findings to the interview panel.
Data Center Design and Optimization: Prepare for questions related to data center design and optimization, including server layout, power and cooling infrastructure, and network architecture.
Data Center Migration: Brush up on your knowledge of data center migrations, including the transfer of data center services to new or cloud-based environments.
Data Center Security: Review your knowledge of data center security, including physical security, access control, and data protection.
Data Center Energy Efficiency: Prepare for questions related to data center energy efficiency, including the optimization of power and cooling infrastructure and the implementation of renewable energy sources.

Company & Culture Questions:

📝 Enhancement Note: The company and culture questions for this role are designed to assess the candidate's fit for the organization and their ability to thrive in a dynamic, global environment.
Company History and Culture: Research NTT Ltd.'s history, culture, and values, and be prepared to discuss how you align with the company's mission and vision.
Global Experience: Prepare to discuss your experience working in a global organization and your ability to navigate cross-cultural dynamics.
Leadership Style: Be prepared to discuss your leadership style and how you would drive operational excellence and innovation in a dynamic, global environment.

Portfolio Presentation Strategy:

📝 Enhancement Note: While this role does not require a web portfolio, candidates are encouraged to highlight their technical skills and accomplishments through relevant projects and case studies.
Project Case Studies: Prepare to present case studies that illustrate your problem-solving skills, strategic planning, and team management abilities in data center operations.
Technical Documentation: Include documentation that demonstrates your understanding of data center infrastructure, including diagrams, scheatics, and technical specifications.
Presentation Skills: Refine your presentation skills, with a focus on articulating complex ideas clearly and effectively.

ATS Keywords:

📝 Enhancement Note: The ATS keywords for this role are broad and varied, reflecting the complex and multifaceted nature of data center operations management.
Data Center Infrastructure: Server infrastructure, storage infrastructure, network infrastructure, power and cooling infrastructure, data center design, data center optimization, data center migration, data center security, data center energy efficiency.
Data Center Management Tools: Data center infrastructure management (DCIM) tools, monitoring tools, automation tools, IT service management (ITSM) tools.
Leadership Skills: Strategic planning, team management, budget management, stakeholder management, change management, project management.
Technical Skills: Data center operations, data center design, data center optimization, data center migration, data center security, data center energy efficiency, IT infrastructure, network architecture, server administration, storage administration, database administration.
Industry Knowledge: Data center industry trends, data center best practices, data center compliance, data center regulations, data center standards.
Soft Skills: Communication, collaboration, problem-solving, analytical thinking, critical thinking, decision-making, innovation, creativity, adaptability, flexibility, resilience.

📌 Application Steps

To apply for this Senior Manager - Data Center Operations position at NTT Ltd.:

📝 Enhancement Note: Review the job description and ensure that your skills, experience, and qualifications align with the role requirements.
📝 Enhancement Note: Tailor your resume and cover letter to highlight your relevant skills, experience, and accomplishments, and to demonstrate your fit for the role.
📝 Enhancement Note: Prepare for the application process by researching NTT Ltd.'s history, culture, and values, and by brushing up on your technical skills and industry knowledge.
📝 Enhancement Note: Practice your presentation skills and prepare to discuss your technical skills, leadership abilities, and cultural fit with the interview panel.
📝 Enhancement Note: Follow up after the interview to express your appreciation for the opportunity and to reiterate your interest in the role.

📝 Enhancement Note: The application process for the Senior Manager - Data Center Operations role at NTT Ltd. is competitive, and the ideal candidate will possess a strong technical background, proven leadership skills, and a commitment to driving operational excellence and innovation in a dynamic, global environment.

Senior Manager-Data Center Operations