📍 Job Overview

Job Title: Senior Manager Cloud Solutions
Company: TTX
Location: Charlotte, North Carolina, United States
Job Type: Full-Time
Category: IT Management, Cloud Computing
Date Posted: 2025-07-22
Experience Level: 5-10 years
Remote Status: Remote Solely

🚀 Role Summary

Lead and manage a team of software engineers and application support staff to support cloud-based services and related integrations.
Ensure successful organizational operations, including 24x7 availability of services and systems.
Define and enforce cloud services standards, patterns, practices, procedures, and system controls.
Coach less experienced staff members to improve technical and non-technical skills.
Manage vendor relationships and handle software licensing renewals.

📝 Enhancement Note: This role requires a strong background in cloud services, project management, and team leadership. Experience with IBM Maximo and managing cross-functional teams is a plus.

💻 Primary Responsibilities

Team Leadership: Lead and manage a team of software engineers and application support staff, including employees, consultants, and managed service providers.
Project Management: Manage assignments and delivered results, including project estimation, planning, scheduling, scope management, tracking project metrics, creating RFPs, business cases, project charters, strategies, and roadmaps.
Cloud Services Management: Manage and build effective working relationships with cloud service providers, managed services providers, TTX technical staff, and functional pillars to deliver business objectives and ensure successful organizational operations.
Cloud Services Standards: Help define and enforce cloud services standards, patterns, practices, procedures, and system controls to ensure business process stability, data consistency, and application reliability.
Team Coaching: Coach less experienced staff members to improve technical and non-technical skills to improve team effectiveness.
Documentation Management: Ensure necessary technical documentation exists and is maintained.
Performance Management: Manage employee performance, including yearly reviews and hiring as needed.
Vendor Management: Manage vendor relationships and handle software licensing renewals.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Engineering or Computer Science required.

Experience: 6 years of related experience required, with a focus on cloud-based services, software engineering, and application support.

Required Skills:

Proven experience in managing projects and analyzing business requirements throughout the System Development Life Cycle (SDLC) using Waterfall, Iterative, and Agile methodologies.
Experience in preparing test strategies and test cases in Microsoft TFS, tracking test results and metrics, and creating project metrics using SQL queries.
Experience defining, designing, testing, and implementing business solutions using IBM Maximo.
Experience managing cross-functional teams working on integrated products.
Strong leadership, communication, and interpersonal skills.
Ability to work in a remote environment and manage remote teams.

Preferred Skills:

Experience with cloud service providers such as AWS, Azure, or Google Cloud.
Experience with enterprise software and related integrations.
Experience with vendor management and software licensing renewal processes.
Familiarity with data consistency and application reliability best practices.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience in managing cloud-based services and related integrations.
Showcase successful project management and team leadership experiences.
Highlight experience in defining and enforcing cloud services standards, patterns, practices, procedures, and system controls.
Provide examples of coaching and mentoring less experienced staff members.

Technical Documentation:

Prepare a portfolio showcasing your experience in managing cloud-based services, including project charters, strategies, roadmaps, and project metrics.
Include examples of test strategies, test cases, and project metrics created using SQL queries.
Demonstrate your understanding of IBM Maximo by providing examples of business solutions you've designed, tested, and implemented.

📝 Enhancement Note: While a portfolio of cloud-based services and related integrations is essential, the focus should be on demonstrating your leadership, project management, and team coaching skills. Include examples of successful projects, team dynamics, and the impact you've made on organizational operations.

💵 Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (Based on industry standards for Senior Cloud Solutions Managers with 5-10 years of experience in the Charlotte, NC area)

Benefits:

100% remote work environment.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
Employee assistance program.
Professional development opportunities.

Working Hours: Full-time (40 hours per week), with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The salary range provided is an estimate based on industry standards for Senior Cloud Solutions Managers in the Charlotte, NC area. Benefits may vary and should be confirmed with the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: Transportation and logistics technology.

Company Size: Medium-sized company with a focus on innovation and technology.

Founded: 1991 (as TTX Company), with a rich history in the transportation industry and a strong commitment to technological advancements.

Team Structure:

The Cloud Solutions team is responsible for managing cloud-based services and related integrations.
The team consists of software engineers, application support staff, and managed service providers.
The team works closely with TTX technical staff and functional pillars to deliver business objectives and ensure successful organizational operations.

Development Methodology:

Agile methodologies, including Scrum and Kanban, are used to manage projects and deliver results.
Cloud services standards, patterns, practices, procedures, and system controls are defined and enforced to ensure business process stability, data consistency, and application reliability.
Continuous integration and continuous delivery (CI/CD) pipelines are used to automate deployment and ensure high-quality software delivery.

Company Website: https://www.ttx.com/

📝 Enhancement Note: TTX is a well-established company in the transportation and logistics technology industry, with a strong commitment to innovation and technological advancements. The Cloud Solutions team plays a critical role in ensuring successful organizational operations and delivering business objectives.

📈 Career & Growth Analysis

Cloud Solutions Manager Career Level: This role is a senior-level position responsible for leading and managing a team of software engineers and application support staff. The role requires a strong background in cloud services, project management, and team leadership.

Reporting Structure: The Cloud Solutions Manager reports directly to the Vice President of IT and is responsible for managing a team of software engineers and application support staff, including employees, consultants, and managed service providers.

Technical Impact: The Cloud Solutions Manager has a significant impact on the organization's ability to deliver cloud-based services and related integrations. The role is responsible for ensuring successful organizational operations, including 24x7 availability of services and systems.

Growth Opportunities:

Technical Growth: Expand your knowledge of cloud services, enterprise software, and related integrations. Stay up-to-date with emerging technologies and best practices in cloud services management.
Leadership Growth: Develop your leadership and team management skills by coaching and mentoring less experienced staff members. Prepare for future leadership roles within the organization.
Strategic Growth: Contribute to the development of cloud services strategies, roadmaps, and business cases. Participate in strategic planning and decision-making processes to drive business objectives.

📝 Enhancement Note: This role offers significant growth opportunities in technical, leadership, and strategic areas. By successfully managing cloud-based services and related integrations, the Cloud Solutions Manager can make a significant impact on the organization's success and drive their own career growth.

🌐 Work Environment

Office Type: 100% remote work environment, with no physical office location required.

Office Location(s): Charlotte, North Carolina, United States

Workspace Context:

Remote Work: The Cloud Solutions Manager is responsible for managing a remote team of software engineers and application support staff. Effective communication, collaboration, and time management skills are essential for success in this role.
Team Interaction: The Cloud Solutions Manager works closely with TTX technical staff and functional pillars to deliver business objectives and ensure successful organizational operations. Regular team meetings and one-on-one sessions are used to facilitate communication and collaboration.
Work-Life Balance: The Cloud Solutions Manager is expected to maintain a healthy work-life balance, with flexible working hours and time off as needed.

Work Schedule: Full-time (40 hours per week), with flexibility for deployment windows, maintenance, and project deadlines.

📝 Enhancement Note: The 100% remote work environment offers a high degree of flexibility and autonomy, allowing the Cloud Solutions Manager to balance work and personal responsibilities effectively. Strong communication, collaboration, and time management skills are essential for success in this role.

📄 Application & Technical Interview Process

Interview Process:

Phone Screen: A brief phone or video call to discuss your experience, qualifications, and fit for the role.
Technical Deep Dive: A detailed discussion of your experience in cloud services management, project management, and team leadership. Be prepared to discuss specific projects, challenges, and successes.
Behavioral Questions: A series of behavioral questions designed to assess your leadership, communication, and interpersonal skills. Be prepared to provide specific examples of your problem-solving abilities, team dynamics, and impact on organizational operations.
Final Interview: A final interview with the Vice President of IT to discuss your fit for the role, career goals, and expectations for success.

Portfolio Review Tips:

Highlight your experience in managing cloud-based services and related integrations.
Showcase your leadership, project management, and team coaching skills.
Include examples of successful projects, team dynamics, and the impact you've made on organizational operations.
Prepare a portfolio showcasing your experience in managing cloud-based services, including project charters, strategies, roadmaps, and project metrics.

Technical Challenge Preparation:

Brush up on your knowledge of cloud services, enterprise software, and related integrations.
Familiarize yourself with the latest trends and best practices in cloud services management.
Prepare for behavioral questions by reflecting on your experiences and identifying specific examples of your problem-solving abilities, team dynamics, and impact on organizational operations.

ATS Keywords: Cloud-Based Services, Software Engineering, Application Support, Project Management, Business Requirements, System Development Life Cycle, Agile Methodologies, Test Strategies, IBM Maximo, Cross-Functional Teams, Vendor Management, Technical Documentation, Performance Management, Coaching, Data Consistency, Application Reliability

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, leadership skills, and fit for the organization. By preparing for each stage of the interview process and highlighting your relevant experiences and accomplishments, you can demonstrate your qualifications and increase your chances of success.

🛠 Technology Stack & Web Infrastructure

Cloud Services:

Experience with cloud service providers such as AWS, Azure, or Google Cloud is preferred.
Familiarity with cloud services standards, patterns, practices, procedures, and system controls is required.

Enterprise Software:

Experience with enterprise software and related integrations is required.
Familiarity with IBM Maximo is preferred.

Project Management Tools:

Experience with Microsoft TFS is required.
Familiarity with project management tools such as JIRA, Asana, or Trello is preferred.

Database Management Systems:

Experience with database management systems such as SQL Server, Oracle, or MySQL is preferred.

📝 Enhancement Note: While specific technology stack experience is not required, familiarity with cloud services, enterprise software, and related integrations is essential for success in this role. The ability to learn and adapt to new technologies is highly valued.

👥 Team Culture & Values

Cloud Solutions Team Values:

Customer Focus: A strong commitment to delivering high-quality cloud-based services and related integrations that meet the needs of internal and external customers.
Collaboration: A culture of collaboration and teamwork, with a focus on effective communication, knowledge sharing, and continuous learning.
Innovation: A commitment to staying up-to-date with emerging technologies and best practices in cloud services management.
Quality: A focus on delivering high-quality software and services that meet or exceed customer expectations.

Collaboration Style:

Cross-Functional Collaboration: The Cloud Solutions team works closely with TTX technical staff and functional pillars to deliver business objectives and ensure successful organizational operations.
Peer-to-Peer Collaboration: Team members are encouraged to collaborate and share knowledge with one another to improve technical and non-technical skills.
Mentoring and Coaching: Experienced team members are encouraged to mentor and coach less experienced staff members to improve team effectiveness.

📝 Enhancement Note: The Cloud Solutions team values a customer-focused, collaborative, and innovative culture. By embracing these values and working effectively with TTX technical staff and functional pillars, the Cloud Solutions Manager can drive successful organizational operations and deliver business objectives.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Services Management: Stay up-to-date with emerging technologies and best practices in cloud services management.
Enterprise Software Integrations: Manage complex enterprise software integrations and ensure data consistency and application reliability.
Vendor Management: Manage relationships with cloud service providers, managed service providers, and enterprise software vendors to ensure successful organizational operations.
Team Leadership: Coach and mentor less experienced staff members to improve technical and non-technical skills and drive team effectiveness.

Learning & Development Opportunities:

Cloud Services Training: Participate in cloud services training and certification programs to expand your knowledge and skills.
Conference Attendance: Attend industry conferences and events to network with other cloud services professionals and learn about emerging technologies and best practices.
Mentoring and Coaching: Seek out mentoring and coaching opportunities to develop your leadership and team management skills.

📝 Enhancement Note: The Cloud Solutions Manager faces a variety of technical challenges, including cloud services management, enterprise software integrations, vendor management, and team leadership. By embracing these challenges and seeking out learning and development opportunities, the Cloud Solutions Manager can drive successful organizational operations and deliver business objectives.

💡 Interview Preparation

Technical Questions:

Cloud Services: Describe your experience with cloud service providers such as AWS, Azure, or Google Cloud. How have you managed cloud services standards, patterns, practices, procedures, and system controls to ensure business process stability, data consistency, and application reliability?
Enterprise Software Integrations: Describe your experience with enterprise software and related integrations. How have you ensured data consistency and application reliability in complex enterprise software environments?
Vendor Management: Describe your experience with vendor management and software licensing renewal processes. How have you managed relationships with cloud service providers, managed service providers, and enterprise software vendors to ensure successful organizational operations?
Team Leadership: Describe your experience with team leadership and coaching. How have you coached and mentored less experienced staff members to improve technical and non-technical skills and drive team effectiveness?

Company & Culture Questions:

TTX Culture: Describe your understanding of TTX's culture and values. How do you think your leadership style and approach to team management align with TTX's culture?
Cloud Solutions Team: Describe your understanding of the Cloud Solutions team's role within TTX. How do you think your experience and skills will contribute to the team's success?
Business Objectives: Describe your approach to defining and enforcing cloud services standards, patterns, practices, procedures, and system controls to ensure business process stability, data consistency, and application reliability. How do you plan to align these standards with TTX's business objectives?

Portfolio Presentation Strategy:

Cloud Services Portfolio: Prepare a portfolio showcasing your experience in managing cloud-based services, including project charters, strategies, roadmaps, and project metrics. Highlight your leadership, project management, and team coaching skills.
Enterprise Software Integrations Portfolio: Prepare a portfolio showcasing your experience with enterprise software and related integrations. Include examples of successful projects, team dynamics, and the impact you've made on organizational operations.
Vendor Management Portfolio: Prepare a portfolio showcasing your experience with vendor management and software licensing renewal processes. Include examples of successful vendor relationships and the impact you've made on organizational operations.

📝 Enhancement Note: The interview process for this role is designed to assess your technical expertise, leadership skills, and fit for the organization. By preparing for each stage of the interview process and highlighting your relevant experiences and accomplishments, you can demonstrate your qualifications and increase your chances of success.

📌 Application Steps

To apply for this Senior Manager Cloud Solutions position:

Submit Your Application: Click the "Apply Now" button to submit your application through the Oracle Cloud Recruiting application portal.
Prepare Your Portfolio: Tailor your portfolio to highlight your experience in managing cloud-based services, enterprise software integrations, and vendor management. Include examples of successful projects, team dynamics, and the impact you've made on organizational operations.
Optimize Your Resume: Highlight your relevant experience, skills, and accomplishments in cloud services management, project management, and team leadership. Include specific keywords related to cloud services, enterprise software, and related integrations to optimize your resume for applicant tracking systems (ATS).
Research TTX: Familiarize yourself with TTX's culture, values, and business objectives. Prepare for company-specific questions and discuss how your experience and skills align with TTX's mission and vision.
Prepare for Technical Interviews: Brush up on your knowledge of cloud services, enterprise software, and related integrations. Prepare for technical and behavioral interview questions by reflecting on your experiences and identifying specific examples of your problem-solving abilities, team dynamics, and impact on organizational operations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and cloud services management industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Manager Cloud Solutions