📍 Job Overview

Job Title: Senior Manager | Azure Cloud
Company: Acurus Solutions Private Limited
Location: Chennai, Tamil Nadu, India
Job Type: On-site
Category: IT Management, Cloud Infrastructure
Date Posted: 2025-08-08
Experience Level: 10+ years

🚀 Role Summary

Lead and manage India-based IT operations for a fast-growing, US-headquartered healthcare company on a path to IPO.
Oversee a team of 3-8 IT professionals, managing day-to-day IT operations, infrastructure, service delivery, and project execution in alignment with global standards.
Collaborate with global teams, supporting scientific and business innovation through reliable, secure, and scalable IT systems.
📝 Enhancement Note: This role requires a strong communicator with a passion for building robust IT infrastructure and a proven track record in managing teams and projects in dynamic environments.

💻 Primary Responsibilities

IT Infrastructure Management: Oversee networks, servers, endpoints, and cloud platforms (Azure, AWS) to ensure high levels of operational uptime.
Service Delivery & ITIL Processes: Manage incident, problem, and change management processes to maintain service quality and availability.
Team Leadership: Hire, mentor, and manage a team of 3-8 IT professionals, fostering a culture of continuous learning and improvement.
Vendor Management: Coordinate with external vendors and service providers to ensure optimal service delivery and cost-efficiency.
Project Execution: Lead IT projects from planning to completion, including infrastructure rollouts, cloud migrations, and office expansions.
Budget Management: Manage IT budgets, asset procurement, and vendor negotiations to ensure cost-effectiveness.
Cross-functional Collaboration: Work closely with global teams, supporting business and scientific innovation through effective IT solutions.
📝 Enhancement Note: This role requires a hands-on approach, with the ability to troubleshoot issues and maintain high levels of operational uptime while managing a team and driving projects forward.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience: 8-12+ years of progressive IT experience, including 3-5 years in leadership or management roles, with a strong focus on cloud platforms and IT infrastructure.

Required Skills:

Strong knowledge of IT infrastructure, including networks, servers, endpoints, and cloud platforms (Azure, AWS).
Experience with ITIL processes and service management.
Familiarity with enterprise systems (ERP, HRIS, CRM) and privacy/security frameworks (HIPAA, ISO 27001).
Excellent English communication skills (written and spoken).
Strong collaboration mindset with comfort in fast-paced, dynamic environments.

Preferred Skills:

Prior experience in a healthcare, biotech, or pharmaceutical company.
Professional certifications such as ITIL, PMP, or Microsoft Certified: Azure Administrator.

📝 Enhancement Note: Given the role's complexity and global nature, candidates should possess a strong technical background, proven leadership skills, and the ability to thrive in cross-cultural environments.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate successful IT project management and leadership experiences, highlighting your ability to deliver results in dynamic environments.
Showcase your technical expertise in cloud platforms (Azure, AWS) and IT infrastructure management.
Highlight your team management and mentoring skills, with examples of driving team success and individual growth.

Technical Documentation:

Provide detailed documentation of your IT projects, including project charters, scope statements, project plans, and final reports.
Include process improvement initiatives, ITIL implementation, and other relevant documentation showcasing your understanding of service management principles.
📝 Enhancement Note: While a traditional web portfolio may not be applicable to this role, candidates should prepare a comprehensive project portfolio demonstrating their technical and leadership capabilities in IT management.

💵 Compensation & Benefits

Salary Range: INR 2,000,000 - 3,500,000 per annum (Estimated based on market research and role complexity)

Benefits:

Competitive compensation package, including performance-based bonuses.
Comprehensive health insurance and retirement plans.
Professional development opportunities, including training and certifications.
📝 Enhancement Note: The salary range is estimated based on market research for senior IT management roles in Chennai, India, with a focus on cloud infrastructure and IT operations. Benefits may vary and should be confirmed with the hiring organization.

Working Hours: 40 hours per week, with flexibility for project deadlines and maintenance windows.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare technology and life sciences.

Company Size: Medium to large, with a global presence and a focus on growth and innovation.

Founded: The specific founding date and company history are not provided, but the company is described as US-headquartered and on a path to IPO, suggesting a mature organization with a strong market presence.

Team Structure:

The IT team is part of the global technology function, reporting to the Global IT Lead.
The India-based IT operations team consists of 3-8 IT professionals, with the Senior Manager role responsible for leading and managing this team.
📝 Enhancement Note: The team structure and dynamics are not explicitly described, but the role's requirements suggest a matrix organization with global teams and cross-functional collaboration.

Development Methodology:

The company follows global IT standards and best practices, with a focus on ITIL processes and service management.
The IT team works closely with business and scientific teams to support innovation and drive growth.
📝 Enhancement Note: The development methodology is not explicitly described, but the role's requirements suggest a structured approach to IT project management and service delivery, with a focus on continuous improvement and collaboration.

Company Website: [Not provided]

📈 Career & Growth Analysis

Web Technology Career Level: This role is a senior management position, requiring a high level of technical expertise, leadership, and strategic decision-making in IT infrastructure and cloud platforms.

Reporting Structure: The Senior Manager reports directly to the Global IT Lead, with a dotted-line reporting relationship to the local country leadership.

Technical Impact: The role has a significant impact on the company's global IT infrastructure, supporting scientific and business innovation through reliable, secure, and scalable IT systems.

Growth Opportunities:

Grow within the IT function, taking on more significant responsibilities or transitioning into a global IT leadership role.
Expand into other areas of the business, such as business development or strategic partnerships, leveraging your technical expertise and leadership skills.
📝 Enhancement Note: The growth opportunities are not explicitly described, but the role's complexity and global nature suggest potential career progression paths within the IT function or across the broader organization.

🌐 Work Environment

Office Type: On-site, with a global delivery model and cross-functional collaboration with business and scientific teams.

Office Location(s): Chennai, Tamil Nadu, India.

Workspace Context:

The workspace is designed to foster collaboration and innovation, with a focus on supporting scientific and business growth.
The IT team works closely with global teams, requiring effective communication and cross-cultural collaboration skills.
📝 Enhancement Note: The workspace context is not explicitly described, but the role's requirements suggest a modern, collaborative workspace designed to support global teamwork and innovation.

Work Schedule: 40 hours per week, with flexibility for project deadlines and maintenance windows.

📄 Application & Technical Interview Process

Interview Process:

Phone/Video Screen: A brief conversation to assess communication skills, cultural fit, and initial technical fit.
Technical Deep Dive: A detailed discussion of your technical expertise, focusing on cloud platforms (Azure, AWS), IT infrastructure management, and ITIL processes.
Case Study/Scenario-based Interview: A hands-on exercise or case study to evaluate your problem-solving skills, leadership capabilities, and ability to make strategic decisions in dynamic environments.
Final Interview: A meeting with key stakeholders to assess your fit for the role and the organization's culture.

Portfolio Review Tips:

Highlight your successful IT project management and leadership experiences, focusing on cloud platforms and IT infrastructure management.
Include examples of your ability to drive process improvement, manage teams, and collaborate with global stakeholders.
📝 Enhancement Note: While a traditional web portfolio may not be applicable to this role, candidates should prepare a comprehensive project portfolio demonstrating their technical and leadership capabilities in IT management.

Technical Challenge Preparation:

Brush up on your knowledge of cloud platforms (Azure, AWS), IT infrastructure management, and ITIL processes.
Prepare for scenario-based interviews by practicing problem-solving exercises and case studies that focus on IT management and leadership.
📝 Enhancement Note: The technical challenge preparation is not explicitly described, but the role's requirements suggest a focus on cloud platforms, IT infrastructure management, and ITIL processes, with an emphasis on problem-solving and strategic decision-making.

ATS Keywords:

IT Infrastructure
Cloud Platforms
Azure
AWS
ITIL Processes
Service Management
Enterprise Systems
Privacy Frameworks
Security Frameworks
Team Management
Vendor Management
Project Execution
Operational Uptime
Communication Skills
Collaboration
Troubleshooting

🛠 Technology Stack & Web Infrastructure

Cloud Platforms:

Azure (Primary)
AWS (Secondary)

IT Infrastructure:

Networks
Servers
Endpoints

ITIL Processes & Tools:

Incident, Problem, and Change Management
IT Service Management tools (e.g., ServiceNow, BMC Remedy)

📝 Enhancement Note: The technology stack and web infrastructure are not explicitly described, but the role's requirements suggest a focus on cloud platforms (Azure, AWS), IT infrastructure management, and ITIL processes, with a preference for Microsoft Azure.

👥 Team Culture & Values

Web Development Values:

Expertise: Demonstrate a deep understanding of cloud platforms, IT infrastructure management, and ITIL processes.
Leadership: Showcase your ability to lead and manage teams, driving success and individual growth.
Collaboration: Emphasize your experience working with global teams and cross-functional stakeholders.
Innovation: Highlight your ability to drive process improvement and strategic decision-making in dynamic environments.

Collaboration Style:

Global Delivery Model: Collaborate effectively with global teams, supporting business and scientific innovation through reliable, secure, and scalable IT systems.
Cross-functional Collaboration: Work closely with business and scientific teams to understand their needs and deliver effective IT solutions.
📝 Enhancement Note: The collaboration style is not explicitly described, but the role's requirements suggest a focus on global teamwork, cross-functional collaboration, and driving IT-enabled business and scientific innovation.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Cloud Migration: Lead the migration of on-premises infrastructure to cloud platforms (Azure, AWS), ensuring minimal downtime and optimal performance.
ITIL Implementation: Drive the implementation of ITIL processes and service management tools, improving service quality and availability.
Vendor Management: Coordinate with external vendors and service providers to ensure optimal service delivery and cost-efficiency.
📝 Enhancement Note: The technical challenges are not explicitly described, but the role's requirements suggest a focus on cloud migration, ITIL implementation, and vendor management, with an emphasis on driving results in dynamic environments.

Learning & Development Opportunities:

Professional Development: Pursue relevant certifications, such as Microsoft Certified: Azure Administrator or ITIL Expert, to enhance your technical and leadership skills.
Mentorship: Seek mentorship opportunities within the organization to grow your leadership capabilities and gain insights into the company's culture and strategic priorities.
📝 Enhancement Note: The learning and development opportunities are not explicitly described, but the role's requirements suggest a focus on professional development, mentorship, and continuous learning in the areas of cloud platforms, IT infrastructure management, and ITIL processes.

💡 Interview Preparation

Technical Questions:

Cloud Platforms: Prepare for in-depth discussions on Azure and AWS, focusing on architecture, security, and performance optimization.
IT Infrastructure Management: Brush up on your knowledge of networks, servers, and endpoints, with a focus on troubleshooting and maintenance.
ITIL Processes: Familiarize yourself with incident, problem, and change management processes, and be prepared to discuss service management tools and best practices.
📝 Enhancement Note: The technical questions are not explicitly described, but the role's requirements suggest a focus on cloud platforms, IT infrastructure management, and ITIL processes, with an emphasis on strategic decision-making and problem-solving.

Company & Culture Questions:

Global Delivery Model: Prepare for questions about your experience working with global teams and your ability to collaborate effectively across time zones and cultures.
Cross-functional Collaboration: Be ready to discuss your experience working with business and scientific teams, and your ability to deliver IT solutions that support innovation and growth.
📝 Enhancement Note: The company and culture questions are not explicitly described, but the role's requirements suggest a focus on global teamwork, cross-functional collaboration, and driving IT-enabled business and scientific innovation.

Portfolio Presentation Strategy:

Project Case Studies: Prepare detailed case studies of your successful IT project management and leadership experiences, focusing on cloud platforms, IT infrastructure management, and ITIL processes.
Technical Deep Dive: Be prepared to discuss the technical aspects of your projects in detail, focusing on architecture, security, and performance optimization.
📝 Enhancement Note: While a traditional web portfolio may not be applicable to this role, candidates should prepare a comprehensive project portfolio demonstrating their technical and leadership capabilities in IT management, with a focus on cloud platforms, IT infrastructure management, and ITIL processes.

📌 Application Steps

To apply for this Senior Manager | Azure Cloud position:

Submit your application through the application link provided in the job listing.
Prepare a comprehensive project portfolio demonstrating your technical and leadership capabilities in IT management, with a focus on cloud platforms, IT infrastructure management, and ITIL processes.
Tailor your resume to highlight your relevant experience and skills, with a focus on cloud platforms, IT infrastructure management, and ITIL processes.
Research the company and its global delivery model, focusing on its culture, strategic priorities, and approach to IT-enabled business and scientific innovation.
📝 Enhancement Note: The application steps are not explicitly described, but the role's requirements suggest a focus on preparing a comprehensive project portfolio, tailoring your resume, and conducting thorough company research to ensure a strong fit for the role and the organization's culture.

Senior Manager | Azure Cloud