📍 Job Overview

Job Title: Senior Mainframe/NonStop Systems Administrator (HPNS)
Company: Global Payments Inc.
Location: Pune, Maharashtra, India
Job Type: Full-Time
Category: Server Administration
Date Posted: 2025-03-06
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Senior Systems Administrator responsible for managing and maintaining enterprise operating and infrastructure systems, ensuring reliability and meeting service level agreements.
Expertise in Mainframe and HP NonStop systems, including OS upgrades, database management, application integration, and storage.
Collaboration with users, clients, and other teams to troubleshoot problems, establish standards, and provide technical support.
Proactive approach to capacity assessment, performance tuning, and disaster recovery procedures.

📝 Enhancement Note: This role requires a high level of technical expertise and experience in Mainframe and HP NonStop systems, making it an excellent fit for seasoned server administrators looking to advance their careers in a highly available enterprise environment.

💻 Primary Responsibilities

System Administration: Design, develop, install, configure, and maintain enterprise operating and infrastructure systems, ensuring reliability according to user needs and technical specifications.
Troubleshooting: Recognize and troubleshoot problems with hardware, operating systems, and assigned third-party software running on HP NonStop systems.
Standards & Procedures: Establish and document standards and procedures, including disaster recovery procedures, for management review.
Technical Support: Communicate with and provide reporting and technical support to system users and clients.
Research & Upgrades: Research assigned aspects of NonStop/Mainframe operating systems, firmware, and ISV product upgrade packages, and recommend configuration settings to the Lead System Administrator.
Database Management: Install, configure, and monitor various Database Management Systems (DBMS) for performance and tuning issues.
Disaster Recovery: Assist in the development of disaster recovery procedures and provide support during live disaster recovery efforts.
Capacity Assessment: Assess capacity and resource performance, make recommendations for improvements, and design, develop, and run sophisticated reports for internal review.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Computer Science or a related field is preferred. Additional experience may be considered in lieu of a degree.

Experience: Typically, a minimum of 4 years of relevant experience in system administration within a highly available enterprise environment is required. Global Payments administration experience is strongly preferred.

Required Skills:

Proven expertise in Mainframe and HP NonStop systems, including z/OS, z/VM, TSO/ISPF, ISMF, JCL, SMP/E, CA1, DFSMS, DFHSM, DFDSS, REXX, utilities, CA Unicenter, Guardian OS Basics, IBM Connect-Direct (NDM), MediaCom, FUP, TACL, Pathway, SCF, EMS, Spooler, TEDIT, Expand, SQL, OVNM, OSS, SafeGuard, VTS, Prognosis, Oracle Extractor Replicator, MQ, Measure, ServerNet, CLIM, TCP/IP, DSMSCM, NonStop SSL, TMF, and other relevant tools.
Strong understanding of the payments industry and Global Payments' enterprise infrastructure systems.
Excellent troubleshooting, documentation, and communication skills.
Proficient in English, both written and verbal.

Preferred Skills:

Experience with Global Payments' enterprise infrastructure systems and services.
Familiarity with disaster recovery procedures and best practices.
Knowledge of performance tuning and capacity assessment techniques.

📝 Enhancement Note: While the role requires a significant amount of experience in Mainframe and HP NonStop systems, candidates with a strong background in system administration and a willingness to learn and adapt to new technologies may also be considered.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

A comprehensive portfolio showcasing experience in system administration, including Mainframe and HP NonStop systems.
Examples of successful troubleshooting, performance tuning, and capacity assessment projects.
Documentation demonstrating strong technical writing skills and attention to detail.
Evidence of collaboration with users, clients, and other teams to establish standards and provide technical support.

Technical Documentation:

Detailed documentation of system administration processes, including installation, configuration, and maintenance procedures.
Examples of disaster recovery procedures and plans.
Reports demonstrating capacity assessment, performance tuning, and resource optimization efforts.
Code samples or scripts showcasing expertise in relevant tools and technologies.

📝 Enhancement Note: As this role requires a high level of technical expertise, applicants should focus on providing detailed, well-documented examples of their work that demonstrate their ability to manage and maintain complex enterprise systems.

💵 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Based on experience and qualifications)

Benefits:

Competitive salary and bonus structure.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company matching contributions.
Employee stock purchase plan.
Generous time-off policies, including vacation, sick leave, and company holidays.
Tuition assistance and professional development opportunities.
Employee discounts on various products and services.

Working Hours: Full-time, Monday through Friday, with on-call responsibilities as needed.

📝 Enhancement Note: The salary range provided is based on market research and industry standards for senior systems administrator roles in Pune, Maharashtra, India. Final compensation will be determined based on the candidate's experience, qualifications, and the company's internal equity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Global Payments Inc. operates in the financial technology industry, providing payment processing services to businesses and consumers worldwide.

Company Size: Global Payments Inc. is a large, publicly-traded company with over 24,000 employees worldwide. This role is part of the Global Technology organization, which consists of approximately 4,000 employees.

Founded: 1967 (as National Data Corporation), rebranded as Global Payments Inc. in 2006.

Team Structure:

The Global Technology organization is responsible for the development, maintenance, and support of Global Payments' enterprise infrastructure systems.
The team consists of various sub-teams, including Mainframe and HP NonStop systems administration, database administration, network administration, and software development.
The Senior Mainframe/NonStop Systems Administrator role reports directly to the Lead System Administrator and works closely with other team members to ensure the reliability and performance of Global Payments' enterprise systems.

Development Methodology:

Agile methodologies are used for software development and project management.
Collaborative teams work together to design, develop, test, and deploy new features and enhancements.
Continuous integration and continuous deployment (CI/CD) pipelines are used to automate the software delivery process.
Regular code reviews and testing ensure the quality and stability of the software.

Company Website: https://globalpay.com/

📝 Enhancement Note: Global Payments Inc. fosters a collaborative and innovative work environment, encouraging employees to work together to solve complex problems and drive business success. The company values diversity, inclusion, and continuous learning, providing employees with opportunities to grow both personally and professionally.

📈 Career & Growth Analysis

Web Technology Career Level: Senior Systems Administrator - This role is a fully qualified, career-oriented, journey-level position that requires a seasoned, experienced professional with a full understanding of their area of specialization. The role involves working on problems of diverse scope, evaluating data, and demonstrating good judgment in selecting methods and techniques for obtaining solutions.

Reporting Structure: The Senior Mainframe/NonStop Systems Administrator reports directly to the Lead System Administrator and works closely with other team members to ensure the reliability and performance of Global Payments' enterprise systems.

Technical Impact: This role has a significant impact on the reliability, performance, and security of Global Payments' enterprise infrastructure systems. The Senior Systems Administrator is responsible for ensuring that these systems meet the needs of users and clients while adhering to defined service level agreements.

Growth Opportunities:

Technical Specialization: As a Senior Systems Administrator, there is the opportunity to specialize in specific areas of expertise, such as Mainframe or HP NonStop systems, database administration, or network administration.
Technical Leadership: With experience and demonstrated expertise, there is the potential to move into a technical leadership role, managing a team of systems administrators and providing guidance and mentorship to junior team members.
Architecture Decisions: As a Senior Systems Administrator, there is the opportunity to contribute to architecture decisions, helping to shape the future of Global Payments' enterprise infrastructure systems.

📝 Enhancement Note: Global Payments Inc. offers a wide range of growth opportunities for employees, including technical specialization, technical leadership, and architecture decision-making. The company values internal promotions and provides employees with the tools and resources they need to succeed in their careers.

🌐 Work Environment

Office Type: Global Payments' Pune office is a modern, collaborative workspace designed to foster innovation and creativity. The office features open-plan workspaces, meeting rooms, and breakout areas for informal discussions and team-building activities.

Office Location(s): Global Payments' Pune office is located in the Rajiv Gandhi Infotech Park, a major IT hub in Pune, Maharashtra, India.

Workspace Context:

Collaborative Workspace: The open-plan workspace encourages collaboration and communication between team members, fostering a culture of knowledge sharing and continuous learning.
Development Tools: The office is equipped with modern development tools, including multiple monitors, testing devices, and high-speed internet connectivity.
Cross-Functional Collaboration: The office is home to various teams, including software development, quality assurance, and project management, enabling cross-functional collaboration and communication.

Work Schedule: Full-time, Monday through Friday, with on-call responsibilities as needed. The work schedule is flexible, with the option to work from home on a case-by-case basis, subject to manager approval.

📝 Enhancement Note: Global Payments' Pune office provides a modern, collaborative workspace that fosters innovation and creativity. The office is designed to support the needs of the Global Technology organization, enabling teams to work together to deliver high-quality, reliable enterprise infrastructure systems.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A brief phone or video call to assess the candidate's technical knowledge and experience in Mainframe and HP NonStop systems, as well as their problem-solving and communication skills.
On-site Technical Interview: A more in-depth technical interview, focusing on the candidate's expertise in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment. The interview may include live coding exercises, system design discussions, and problem-solving challenges.
Behavioral Interview: An interview focused on the candidate's behavioral traits, cultural fit, and alignment with Global Payments' core values. The interview may include scenario-based questions and role-playing exercises.
Final Review: A final review of the candidate's qualifications, experience, and cultural fit by the hiring manager and other key stakeholders.

Portfolio Review Tips:

Highlight examples of successful system administration projects, demonstrating expertise in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment.
Include detailed documentation of system administration processes, disaster recovery procedures, and capacity assessment reports.
Showcase strong technical writing skills and attention to detail.
Emphasize collaboration with users, clients, and other teams to establish standards and provide technical support.

Technical Challenge Preparation:

Brush up on Mainframe and HP NonStop systems, including operating systems, database management, performance tuning, and capacity assessment.
Practice problem-solving and algorithmic questions to improve your ability to think critically and logically.
Familiarize yourself with Global Payments' enterprise infrastructure systems and the payments industry as a whole.

ATS Keywords: Mainframe, HP NonStop, System Administration, Database Management, Performance Tuning, Capacity Assessment, Disaster Recovery, Technical Support, Troubleshooting, Documentation, Collaboration, Problem-Solving, Algorithm, Payments Industry, Global Payments, Enterprise Infrastructure Systems.

📝 Enhancement Note: The interview process for the Senior Mainframe/NonStop Systems Administrator role is designed to assess the candidate's technical expertise, problem-solving skills, and cultural fit. The process includes a technical phone screen, on-site technical interview, behavioral interview, and final review. Candidates should prepare thoroughly for each stage of the interview process, focusing on their technical skills, experience, and alignment with Global Payments' core values.

🛠 Technology Stack & Web Infrastructure

Mainframe Skills:

Operating Systems: z/OS, z/VM
Utilities: TSO/ISPF, ISMF, JCL, SMP/E, CA1, DFSMS, DFHSM, DFDSS, REXX
Database Management Systems: CA1, DFSMS, DFHSM, DFDSS
Other Tools: CA Unicenter, Guardian OS Basics, IBM Connect-Direct (NDM), MediaCom, FUP, TACL, Pathway, SCF, EMS, Spooler, TEDIT, Expand, SQL, OVNM, OSS, SafeGuard, VTS, Prognosis, Oracle Extractor Replicator, MQ, Measure, ServerNet, CLIM, TCP/IP, DSMSCM, NonStop SSL, TMF

HP NonStop Skills:

Operating Systems: Guardian OS Basics
Utilities: CA Unicenter, IBM Connect-Direct (NDM), MediaCom, FUP, TACL, Pathway, SCF, EMS, Spooler, TEDIT, Expand, SQL, OVNM, OSS, SafeGuard, VTS, Prognosis, Oracle Extractor Replicator, MQ, Measure, ServerNet, CLIM, TCP/IP, DSMSCM, NonStop SSL, TMF
Database Management Systems: Oracle Extractor Replicator
Other Tools: CA Unicenter, IBM Connect-Direct (NDM), MediaCom, FUP, TACL, Pathway, SCF, EMS, Spooler, TEDIT, Expand, SQL, OVNM, OSS, SafeGuard, VTS, Prognosis, Oracle Extractor Replicator, MQ, Measure, ServerNet, CLIM, TCP/IP, DSMSCM, NonStop SSL, TMF

General Business Knowledge:

A strong level of understanding of the payments industry and Global Payments' enterprise infrastructure systems and services.
Familiarity with Global Payments' business processes, products, and services.

📝 Enhancement Note: The Senior Mainframe/NonStop Systems Administrator role requires a strong understanding of Mainframe and HP NonStop systems, as well as general business knowledge of the payments industry and Global Payments' enterprise infrastructure systems and services. Candidates should be prepared to demonstrate their expertise in these areas during the interview process.

👥 Team Culture & Values

Web Development Values:

Expertise: Demonstrate a deep understanding of Mainframe and HP NonStop systems, including operating systems, database management, performance tuning, and capacity assessment.
Reliability: Ensure the reliability and performance of Global Payments' enterprise infrastructure systems, meeting defined service level agreements.
Collaboration: Work closely with users, clients, and other teams to establish standards, provide technical support, and troubleshoot problems.
Continuous Learning: Stay up-to-date with the latest trends and best practices in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment.
Attention to Detail: Maintain meticulous documentation of system administration processes, disaster recovery procedures, and capacity assessment reports.

Collaboration Style:

Cross-Functional Integration: Work closely with users, clients, and other teams, including software development, quality assurance, and project management, to ensure the reliability and performance of Global Payments' enterprise infrastructure systems.
Code Review Culture: Participate in code reviews and knowledge-sharing sessions to ensure the quality and consistency of system administration processes and procedures.
Peer Programming: Collaborate with other team members to troubleshoot complex problems, share knowledge, and improve system administration processes and procedures.

📝 Enhancement Note: Global Payments Inc. fosters a collaborative and inclusive work environment, encouraging employees to work together to solve complex problems and drive business success. The company values diversity, inclusion, and continuous learning, providing employees with opportunities to grow both personally and professionally.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Mainframe & HP NonStop Systems: Troubleshoot complex problems with Mainframe and HP NonStop systems, including operating systems, database management, performance tuning, and capacity assessment.
Disaster Recovery: Develop and maintain disaster recovery procedures, ensuring the availability and reliability of Global Payments' enterprise infrastructure systems in the event of a disaster.
Capacity Assessment: Assess the capacity and resource performance of Global Payments' enterprise infrastructure systems, making recommendations for improvements and optimizations.
Emerging Technologies: Stay up-to-date with the latest trends and best practices in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment, and adapt to new technologies as they emerge.

Learning & Development Opportunities:

Technical Skill Development: Global Payments Inc. offers numerous training and development opportunities, including online courses, workshops, and conferences, to help employees develop their technical skills and advance their careers.
Mentorship & Leadership: As a Senior Systems Administrator, there is the opportunity to mentor junior team members, providing guidance and support as they develop their technical skills and advance their careers.
Architecture Decisions: Contribute to architecture decisions, helping to shape the future of Global Payments' enterprise infrastructure systems and driving business success.

📝 Enhancement Note: Global Payments Inc. offers a wide range of technical challenges and growth opportunities for employees, including the troubleshooting of complex problems, disaster recovery, capacity assessment, and emerging technologies. The company values continuous learning and provides employees with the tools and resources they need to succeed in their careers.

💡 Interview Preparation

Technical Questions:

Mainframe & HP NonStop Systems: Describe your experience with Mainframe and HP NonStop systems, including operating systems, database management, performance tuning, and capacity assessment. Provide specific examples of complex problems you have troubleshot and the solutions you implemented.
Disaster Recovery: Explain your approach to disaster recovery, including the development and maintenance of disaster recovery procedures. Describe a time when you had to execute a disaster recovery procedure and the outcome.
Capacity Assessment: Discuss your experience with capacity assessment, including the tools and techniques you use to assess the capacity and resource performance of enterprise infrastructure systems. Provide specific examples of recommendations you have made to improve performance and optimize resource utilization.

Company & Culture Questions:

Global Payments Culture: Describe what you understand about Global Payments' culture and how you would contribute to it as a Senior Systems Administrator.
Collaboration & Communication: Explain how you would collaborate with users, clients, and other teams to establish standards, provide technical support, and troubleshoot problems. Provide specific examples of successful collaborations in your previous roles.
Problem-Solving: Describe your approach to problem-solving, including your ability to think critically and logically. Provide specific examples of complex problems you have solved and the strategies you used to arrive at a solution.

Portfolio Presentation Strategy:

System Administration Projects: Highlight examples of successful system administration projects, demonstrating your expertise in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment.
Documentation: Showcase strong technical writing skills and attention to detail by presenting well-organized, comprehensive documentation of system administration processes, disaster recovery procedures, and capacity assessment reports.
Collaboration: Emphasize your ability to work closely with users, clients, and other teams to establish standards, provide technical support, and troubleshoot problems.

📝 Enhancement Note: The interview process for the Senior Mainframe/NonStop Systems Administrator role is designed to assess the candidate's technical expertise, problem-solving skills, and cultural fit. The process includes technical questions, company and culture questions, and a portfolio presentation. Candidates should prepare thoroughly for each stage of the interview process, focusing on their technical skills, experience, and alignment with Global Payments' core values.

📌 Application Steps

To apply for this Senior Mainframe/NonStop Systems Administrator (HPNS) position at Global Payments Inc.:

Update Your Resume: Tailor your resume to highlight your experience in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment. Include specific examples of successful system administration projects and troubleshooting challenges you have faced and solved.
Prepare Your Portfolio: Curate a portfolio of system administration projects, including documentation of processes, disaster recovery procedures, and capacity assessment reports. Highlight your expertise in Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment.
Research Global Payments: Familiarize yourself with Global Payments' business processes, products, and services. Understand the company's culture, values, and mission.
Practice Interview Questions: Prepare for technical interview questions by brushing up on your Mainframe and HP NonStop systems, database management, performance tuning, and capacity assessment knowledge. Practice problem-solving and algorithmic questions to improve your ability to think critically and logically.
Prepare for the Interview: Plan your outfit, arrive early, and bring any necessary documents, including your resume and portfolio. Be prepared to discuss your experience, skills, and career goals with confidence and enthusiasm.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web development/server administration industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Mainframe/NonStop Systems Administrator (HPNS)