Senior IT Network Engineer at Stitch Fix

📍 Job Overview

Job Title: Senior IT Network Engineer
Company: Stitch Fix
Location: Remote, USA
Job Type: Full-Time
Category: IT Infrastructure
Date Posted: 2025-06-24
Experience Level: 10+
Remote Status: Remote OK

🚀 Role Summary

Lead network operations and management across multiple locations for a growing e-commerce company.
Collaborate with cross-functional teams to ensure network connectivity and security for all Stitch Fix operations.
Design, implement, and maintain network infrastructure using Cisco Meraki products.
Troubleshoot network issues and provide remote support to on-site IT specialists and end-users.
Manage network-dependent applications and services, including VOIP and video conferencing systems.

📝 Enhancement Note: This role requires a seasoned network engineer with extensive experience in Cisco Meraki products and large corporate network administration. The ideal candidate will have a strong background in network troubleshooting, documentation, and team collaboration.

💻 Primary Responsibilities

Network Management & Optimization: Manage and optimize network infrastructure using Cisco Meraki Dashboard, ensuring robust configurations and seamless integration.
Remote Support & Troubleshooting: Provide remote support to on-site IT specialists and end-users, responding to escalations and automated alerts.
Network Builds & Deployments: Manage existing and new facility network builds, ensuring optimal configurations and integration with existing infrastructure.
Security & Compliance: Configure and maintain Cisco Meraki MX security appliances, MS switches, and MR wireless access points, ensuring network security and compliance.
Network Monitoring & Observability: Manage remote network monitoring and observability tools like AppNeta and Datadog to ensure network health and performance.
ISP Management: Manage ISP connectivity and contract relationships, ensuring high network availability and failover.
Authentication & Access Control: Manage authentication with 802.1X and EAP-TLS integrated with MDM platforms.
Hardware & Service Management: Oversee network-connected hardware and services, including VOIP, security cameras, Zoom room equipment, and time clock systems.
IT Ticket & Change Management: Keep IT tickets and change management organized with SLA using Freshservice (similar ITIL experience is welcome).
Mentoring & Knowledge Sharing: Mentor and assist co-workers and vendors for continuity of policies and procedures instituted by the team.
On-Call Support: Participate in a rotating on-call support schedule for IT network or related issues.

📝 Enhancement Note: This role requires a hands-on, proactive network engineer with a strong background in network management, troubleshooting, and team collaboration. The ideal candidate will be comfortable working in a fast-paced, feedback-driven environment and have a stellar work ethic.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNA, CCNP) are a plus.

Experience: 8-12 years of experience with Cisco Meraki networks in multiple site/distributed physical locations. At least 6+ years of administering and designing large corporate networks.

Required Skills:

Proficient in Cisco Meraki Dashboard for network configuration and optimization
Advanced troubleshooting skills for LAN, WAN, and internet connectivity
Experience with routing, switching, firewalls, VPNs, VLANs, traffic shaping, and building resilient, high-availability secured networks
Familiarity with network-dependent applications and services, such as VOIP and video conferencing systems
Strong communication and documentation skills
Experience with IT service management (ITSM) or similar models
Ability to work effectively with local and remote IT resources, providing hands-on support and leading network projects

Preferred Skills:

Experience with cloud services (e.g., AWS compute, storage, networking)
Familiarity with warehouse automation systems, UPS power management systems, and related AI tools
Relevant networking and wireless engineer certifications (e.g., CCNA, CCNP, CWNA)

📝 Enhancement Note: The ideal candidate will have a strong background in Cisco Meraki network management, network troubleshooting, and team collaboration. Experience with cloud services, warehouse automation systems, and relevant certifications are a plus.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Detailed network diagrams and documentation showcasing your experience with Cisco Meraki products and large corporate network administration.
Case studies demonstrating your ability to troubleshoot network issues, optimize performance, and ensure network security and compliance.
Examples of your experience with network-dependent applications and services, such as VOIP and video conferencing systems.

Technical Documentation:

Well-structured and well-commented code or configuration files demonstrating your attention to detail and commitment to best practices.
Version control and deployment processes, including server configuration and management.
Testing methodologies, performance metrics, and optimization techniques tailored to network infrastructure.

📝 Enhancement Note: The ideal portfolio will showcase your experience with Cisco Meraki products, network troubleshooting, and team collaboration. Include case studies and technical documentation that highlight your ability to manage network infrastructure and ensure network security and compliance.

💵 Compensation & Benefits

Salary Range: $115,600 - $170,000 USD per year

Benefits:

Medical, dental, and vision insurance
Equity and stock options
Competitive compensation package
Inclusive health and wellness benefits

Working Hours: Full-time, with a rotating on-call support schedule for IT network or related issues.

📝 Enhancement Note: The salary range provided is based on Stitch Fix's job posting and is subject to change. The benefits listed are based on the information provided in the job posting and may be subject to change or confirmation from the hiring organization.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce and retail technology

Company Size: Medium-sized company with a growing IT team

Founded: 2011

Team Structure:

Collaborative and cross-functional teams, including IT, engineering, product, and design
Flat hierarchy with a focus on agile methodologies and continuous improvement
Strong emphasis on data-driven decision-making and customer-centric approach

Development Methodology:

Agile/Scrum methodologies with bi-weekly sprint planning for network projects
Code review, testing, and quality assurance practices
Deployment strategies, CI/CD pipelines, and server management using cloud-based tools

Company Website: Stitch Fix

📝 Enhancement Note: Stitch Fix is a dynamic and growing e-commerce company that values collaboration, innovation, and data-driven decision-making. The ideal candidate will thrive in a fast-paced, feedback-driven environment and be comfortable working with cross-functional teams.

📈 Career & Growth Analysis

Web Technology Career Level: Senior IT Network Engineer with extensive experience in Cisco Meraki products and large corporate network administration.

Reporting Structure: This role reports directly to the IT Director and collaborates with cross-functional teams, including IT, engineering, product, and design.

Technical Impact: This role has a significant impact on Stitch Fix's network infrastructure, ensuring optimal performance, security, and connectivity for all operations.

Growth Opportunities:

Technical leadership and architecture decision-making opportunities as the company continues to grow and expand its network infrastructure.
Opportunities to specialize in emerging technologies, such as cloud services, warehouse automation systems, and AI tools.
Potential to transition into a management role or take on additional responsibilities as the IT team evolves.

📝 Enhancement Note: The ideal candidate will have a strong background in Cisco Meraki network management, network troubleshooting, and team collaboration. This role offers significant growth opportunities for the right candidate, including technical leadership and architecture decision-making responsibilities.

🌐 Work Environment

Office Type: Remote work environment with occasional travel between various US sites.

Office Location(s): Remote, USA

Workspace Context:

Collaborative and remote-friendly workspace with access to productivity tools like GSuite, Okta, Slack, Zoom, and Freshservice.
Cross-functional team interaction and knowledge sharing opportunities with IT, engineering, product, and design teams.
Flexible work arrangements and a focus on work-life balance.

Work Schedule: Full-time with a rotating on-call support schedule for IT network or related issues.

📝 Enhancement Note: Stitch Fix offers a remote-friendly work environment with access to productivity tools and cross-functional team interaction. The ideal candidate will be comfortable working remotely and collaborating with team members across various locations.

📄 Application & Technical Interview Process

Interview Process:

Technical Phone Screen: A 30-minute phone screen to assess your technical skills and experience with Cisco Meraki products and large corporate network administration.
Technical Deep Dive: A 60-minute technical deep dive to discuss your network troubleshooting, documentation, and team collaboration skills.
Behavioral Interview: A 60-minute behavioral interview to assess your cultural fit, problem-solving skills, and adaptability to a fast-paced, feedback-driven environment.
Final Review: A final review with the IT Director to discuss your career goals, growth opportunities, and next steps.

Portfolio Review Tips:

Highlight your experience with Cisco Meraki products, network troubleshooting, and team collaboration in your portfolio.
Include case studies and technical documentation that showcase your ability to manage network infrastructure and ensure network security and compliance.
Tailor your portfolio to Stitch Fix's industry and company culture, emphasizing your understanding of e-commerce and retail technology.

Technical Challenge Preparation:

Brush up on your Cisco Meraki product knowledge, focusing on network configuration, optimization, and troubleshooting.
Familiarize yourself with network-dependent applications and services, such as VOIP and video conferencing systems.
Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and cultural fit.

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, experience, and cultural fit. The ideal candidate will have a strong background in Cisco Meraki network management, network troubleshooting, and team collaboration.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: Not applicable for this role.

Backend & Server Technologies:

Cisco Meraki Dashboard for network configuration and optimization
Cisco Meraki MX security appliances
Cisco Meraki MS switches
Cisco Meraki MR wireless access points
AppNeta and Datadog for network monitoring and observability
Freshservice for IT ticket and change management
Cloud-based tools for deployment strategies, CI/CD pipelines, and server management

Development & DevOps Tools: Not applicable for this role.

📝 Enhancement Note: This role focuses on network infrastructure management and optimization using Cisco Meraki products. Familiarity with cloud-based tools for deployment strategies, CI/CD pipelines, and server management is a plus.

👥 Team Culture & Values

Web Development Values:

Customer-centric approach and data-driven decision-making
Collaborative and cross-functional teamwork
Continuous learning and improvement
Strong focus on network security, performance, and compliance

Collaboration Style:

Cross-functional team interaction and knowledge sharing opportunities with IT, engineering, product, and design teams.
Agile methodologies and bi-weekly sprint planning for network projects.
Code review, testing, and quality assurance practices.
Deployment strategies, CI/CD pipelines, and server management using cloud-based tools.

📝 Enhancement Note: Stitch Fix values collaboration, innovation, and data-driven decision-making. The ideal candidate will thrive in a fast-paced, feedback-driven environment and be comfortable working with cross-functional teams.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Managing network infrastructure for a growing e-commerce company with multiple physical locations and remote teams.
Ensuring optimal network performance, security, and connectivity for all Stitch Fix operations.
Troubleshooting network issues and providing remote support to on-site IT specialists and end-users.
Collaborating with cross-functional teams to integrate network-dependent applications and services.

Learning & Development Opportunities:

Opportunities to specialize in emerging technologies, such as cloud services, warehouse automation systems, and AI tools.
Technical leadership and architecture decision-making opportunities as the company continues to grow and expand its network infrastructure.
Potential to transition into a management role or take on additional responsibilities as the IT team evolves.

📝 Enhancement Note: The ideal candidate will have a strong background in Cisco Meraki network management, network troubleshooting, and team collaboration. This role offers significant growth opportunities for the right candidate, including technical leadership and architecture decision-making responsibilities.

💡 Interview Preparation

Technical Questions:

Network Configuration & Optimization: Describe your experience with Cisco Meraki Dashboard for network configuration and optimization. Provide specific examples of network configurations you've implemented and optimized using Cisco Meraki products.
Network Troubleshooting: Walk through a network troubleshooting scenario, explaining your approach to identifying and resolving network issues. Describe your experience with advanced troubleshooting skills for LAN, WAN, and internet connectivity.
Network Security & Compliance: Discuss your experience with network security and compliance, focusing on Cisco Meraki MX security appliances, MS switches, and MR wireless access points. Describe your approach to ensuring network security and compliance in a large corporate network environment.

Company & Culture Questions:

Company Culture: Describe what you understand about Stitch Fix's company culture and how your skills and experience align with the company's values and goals.
Team Collaboration: Explain your experience working with cross-functional teams and how you've collaborated to ensure network connectivity and security for all operations.
Problem-Solving: Describe a challenging network issue you've faced and how you worked with your team to resolve it. Focus on your problem-solving skills, adaptability, and cultural fit.

Portfolio Presentation Strategy:

Tailor your portfolio to Stitch Fix's industry and company culture, emphasizing your experience with Cisco Meraki products, network troubleshooting, and team collaboration.
Include case studies and technical documentation that showcase your ability to manage network infrastructure and ensure network security and compliance.
Prepare a live demo or presentation of your portfolio, highlighting your technical skills and accomplishments.

📝 Enhancement Note: The interview process for this role is designed to assess your technical skills, experience, and cultural fit. The ideal candidate will have a strong background in Cisco Meraki network management, network troubleshooting, and team collaboration.

📌 Application Steps

To apply for this Senior IT Network Engineer position at Stitch Fix:

Customize Your Resume: Tailor your resume to highlight your experience with Cisco Meraki products, network troubleshooting, and team collaboration. Include relevant keywords and skills from the job description.
Prepare Your Portfolio: Curate a portfolio showcasing your experience with Cisco Meraki products, network troubleshooting, and team collaboration. Include case studies and technical documentation that demonstrate your ability to manage network infrastructure and ensure network security and compliance.
Research Stitch Fix: Familiarize yourself with Stitch Fix's industry, company culture, and values. Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and cultural fit.
Practice Technical Interview Questions: Brush up on your Cisco Meraki product knowledge, focusing on network configuration, optimization, and troubleshooting. Prepare for technical interview questions that assess your network troubleshooting, documentation, and team collaboration skills.
Submit Your Application: Apply through the application link provided in the job posting. Include your tailored resume, curated portfolio, and any additional documents required by Stitch Fix.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and web technology industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior IT Network Engineer