📍 Job Overview

Job Title: Senior DevOps Engineer
Company: Vonage
Location: Wrocław, Dolnośląskie, Poland
Job Type: Full-Time
Category: DevOps Engineer
Date Posted: 2025-06-25
Experience Level: 5-10 years
Remote Status: On-site

🚀 Role Summary

Key Responsibilities: Maintain and enhance Vonage's global infrastructure, ensuring high availability and security. Collaborate with development teams to oversee code releases and manage risks. Design and build infrastructure using IaC techniques like Terraform and Chef. Engage in incident resolution and post-mortem analysis to improve services and processes.
Key Skills: AWS Cloud Architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, Monitoring, Scripting, Agile Principles, Infrastructure as Code, Configuration Management, Incident Resolution, Communication, and Organizational Skills.

📝 Enhancement Note: This role requires a strong background in DevOps and AWS cloud architecture, with a focus on maintaining and improving the stability and security of Vonage's global infrastructure. Experience with IaC tools, scripting, and incident management is crucial for success in this position.

💻 Primary Responsibilities

Infrastructure Management: Maintain and optimize Vonage's global infrastructure, ensuring high availability and security. Design and implement infrastructure using IaC techniques like Terraform and Chef.
Collaboration: Work with development teams to oversee code releases, manage risks, and ensure the stability of the platform. Attend change meetings and manage progress and risk.
Incident Resolution: Be present and engage in incident resolution, driving to restore customer service quickly. Contribute to post-mortem sessions to identify root causes and take appropriate actions.
Process Improvement: Identify efficiencies to streamline operations, delivering cost savings or speed of delivery. Follow best practices during implementation and refine runbooks and documentation.
Learning & Development: Engage in learning opportunities to share DevOps good practices, learnings, and successes through show and tell or learning sessions. Stay up-to-date with industry trends and emerging technologies.

📝 Enhancement Note: This role requires a strong focus on collaboration, incident management, and process improvement. The ideal candidate will have experience working in a high-availability, secure infrastructure environment and be comfortable working with development teams to manage risks and ensure platform stability.

🎓 Skills & Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field. Relevant certifications (e.g., AWS Certified DevOps Engineer) are a plus.

Experience: At least 4 years of experience working as a DevOps Engineer, with a solid understanding of AWS Cloud Architecture and familiarity with various tools and technologies.

Required Skills:

Proficiency in AWS Cloud Architecture, Terraform, Chef, Docker, and Kubernetes
Experience with CI/CD, Jenkins, and GitHub Actions
Strong scripting skills (e.g., Bash, Python, PowerShell)
Familiarity with monitoring tools (e.g., ELK Stack, Grafana, OpsGenie)
Knowledge of software development fundamentals and best practices
Experience with incident management and on-call rotations

Preferred Skills:

Familiarity with ArgoCD, Ruby, and PowerShell
Experience with Windows and Linux administration
Knowledge of configuration management and infrastructure as code principles
Familiarity with Agile and DevOps methodologies

📝 Enhancement Note: This role requires a strong background in DevOps and AWS cloud architecture, with a focus on maintaining and improving the stability and security of Vonage's global infrastructure. Experience with IaC tools, scripting, and incident management is crucial for success in this position.

📊 Web Portfolio & Project Requirements

Portfolio Essentials:

Demonstrate experience with infrastructure management, showcasing your ability to maintain and optimize high-availability and secure environments.
Highlight your proficiency with IaC tools like Terraform and Chef by including examples of infrastructure projects you've designed and implemented.
Showcase your incident management skills by presenting case studies of successful incident resolution and post-mortem analysis.
Include examples of process improvement initiatives you've led, delivering cost savings or speed of delivery.

Technical Documentation:

Provide detailed documentation for your infrastructure projects, including architecture decisions, deployment processes, and server configuration.
Include examples of testing methodologies, performance metrics, and optimization techniques used in your projects.

📝 Enhancement Note: This role requires a strong focus on infrastructure management, incident management, and process improvement. Your portfolio should demonstrate your ability to maintain and optimize high-availability and secure environments, as well as your experience with IaC tools, scripting, and incident management.

💵 Compensation & Benefits

Salary Range: The estimated salary range for a Senior DevOps Engineer in Wrocław, Poland, with 5-10 years of experience is approximately 12,000 - 18,000 PLN per month (based on Payscale and Glassdoor data, adjusted for cost of living).

Benefits:

Unlimited paid annual leave
Flexible working hours
Company pension/401k
Life insurance
Cycle to work scheme
Payroll giving for charities
Private medical
Dental & eye cover
Enhanced maternity and paternity leave
Career progression

Working Hours: Full-time position with a standard workweek of 40 hours, with flexibility for deployment windows, maintenance, and incident resolution.

📝 Enhancement Note: The estimated salary range is based on market research and adjusted for the cost of living in Wrocław, Poland. The benefits package is comprehensive and designed to support work-life balance and career growth.

🎯 Team & Company Context

Company Culture: Vonage is a global cloud communications leader, empowering brands to accelerate their digital transformation through fully programmable unified communications, contact center solutions, and communications APIs. The company values innovation, collaboration, and customer focus.

Industry: Technology Company Size: Medium (1,001-5,000 employees) Founded: 2001

Team Structure:

The Infrastructure team consists of experienced engineers working on various projects and ensuring the high availability and security of Vonage's services.
The team follows Agile methodologies and collaborates closely with development teams and other platform teams.
The team has a flat structure, with engineers working together to achieve common goals and make decisions collectively.

Development Methodology:

The team follows Agile/Scrum methodologies, with sprint planning, daily standups, and regular retrospectives.
Code reviews, testing, and quality assurance practices are integral to the development process.
Deployment strategies, CI/CD pipelines, and automated deployment are used to ensure efficient and reliable software delivery.

Company Website: www.vonage.com

📝 Enhancement Note: Vonage's culture emphasizes innovation, collaboration, and customer focus. The Infrastructure team works closely with development teams and other platform teams to ensure the high availability and security of Vonage's services.

📈 Career & Growth Analysis

Web Technology Career Level: Senior DevOps Engineer - Experienced professionals with a strong background in DevOps and AWS cloud architecture, responsible for maintaining and improving the stability and security of Vonage's global infrastructure.

Reporting Structure: The Senior DevOps Engineer will report directly to the Infrastructure Manager and work closely with development teams, other platform teams, and cross-functional stakeholders.

Technical Impact: The role has a significant impact on Vonage's global infrastructure, ensuring high availability, security, and compliance with industry standards. The Senior DevOps Engineer will collaborate with development teams to oversee code releases and manage risks, contributing to the overall success of Vonage's products and services.

Growth Opportunities:

Technical Progression: Expand your expertise in AWS cloud architecture, infrastructure as code, and incident management. Explore opportunities to specialize in specific areas, such as security, compliance, or cost optimization.
Leadership Development: Develop your leadership skills by mentoring junior team members, driving process improvements, and contributing to strategic decision-making.
Architecture & Design: Gain experience in architecture and design, contributing to the development of new services and features that align with Vonage's technical roadmap.

📝 Enhancement Note: The Senior DevOps Engineer role offers significant opportunities for technical growth, leadership development, and architecture and design experience. With a strong focus on maintaining and improving Vonage's global infrastructure, this role provides a solid foundation for career progression in the DevOps field.

🌐 Work Environment

Office Type: Modern, collaborative workspace with a focus on employee well-being and comfort.

Office Location(s): Wrocław, Poland - with easy access to public transportation and amenities.

Workspace Context:

The workspace is designed to foster collaboration and communication, with open-plan offices, meeting rooms, and breakout spaces.
Engineers have access to multiple monitors, testing devices, and development tools to support their work.
The team interacts regularly, with daily standups, planning sessions, and retrospectives to ensure everyone is aligned and working towards common goals.

Work Schedule: Full-time position with a standard workweek of 40 hours, with flexibility for deployment windows, maintenance, and incident resolution. The team follows a buddy rotate system for on-call rotations to ensure coverage and support.

📝 Enhancement Note: Vonage's workspace is designed to be modern, collaborative, and comfortable, with a focus on employee well-being and productivity. The work schedule is flexible, with a focus on delivering high-quality results and maintaining work-life balance.

📄 Application & Technical Interview Process

Interview Process:

Technical Preparation: Brush up on your knowledge of AWS cloud architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, monitoring tools, and scripting languages. Review Vonage's products and services to understand their technical stack and business context.
Phone Screen: A brief phone call to discuss your background, experience, and motivation for the role.
Technical Assessment: A hands-on assessment to evaluate your technical skills, problem-solving abilities, and coding proficiency. You may be asked to complete a take-home project or participate in a live coding exercise.
On-site Interview: A day-long on-site interview, including technical deep dives, system design discussions, and cultural fit assessments. You will meet with members of the Infrastructure team, development teams, and other stakeholders to discuss the role, team dynamics, and Vonage's technical roadmap.
Final Evaluation: A final evaluation based on your technical assessment, on-site interview performance, and cultural fit.

Portfolio Review Tips:

Tailor your portfolio to showcase your experience with infrastructure management, IaC tools, incident management, and process improvement.
Include examples of your work with AWS cloud architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, and monitoring tools.
Highlight your ability to maintain and optimize high-availability and secure environments, as well as your experience with incident management and process improvement.

Technical Challenge Preparation:

Familiarize yourself with Vonage's products and services, understanding their technical stack and business context.
Brush up on your knowledge of AWS cloud architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, monitoring tools, and scripting languages.
Practice common interview questions and prepare for system design discussions, incident management scenarios, and problem-solving exercises.

📝 Enhancement Note: The interview process for the Senior DevOps Engineer role is comprehensive, with a strong focus on technical assessment, system design discussions, and cultural fit. Prepare thoroughly by reviewing Vonage's products and services, brushing up on your technical skills, and practicing common interview questions.

🛠 Technology Stack & Web Infrastructure

Frontend Technologies: N/A (this role focuses on backend and infrastructure technologies)

Backend & Server Technologies:

AWS Cloud Architecture (EC2, RDS, DynamoDB, Lambda, etc.)
Terraform (IaC provisioning and configuration management)
Chef (configuration management and automation)
Docker (containerization and orchestration)
Kubernetes (container orchestration and cluster management)
ArgoCD (CI/CD and GitOps)
ELK Stack (logging, monitoring, and analytics)
Grafana (visualization and dashboarding)
OpsGenie (incident management and alerting)

Development & DevOps Tools:

Jenkins (CI/CD and automation)
GitHub Actions (CI/CD and automation)
Ansible (configuration management and automation)
Packer (image building and automation)
Vagrant (local development and testing environments)
HashiCorp Vault (secret management and encryption)
AWS CloudFormation (IaC provisioning and management)

📝 Enhancement Note: The Senior DevOps Engineer role requires a strong background in AWS cloud architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, and monitoring tools. Familiarity with these technologies is essential for success in this position.

👥 Team Culture & Values

Web Development Values:

Innovation: Embrace continuous learning and improvement to drive technological advancements and enhance customer experiences.
Collaboration: Work together to achieve common goals, sharing knowledge, and supporting team members' growth and success.
Customer Focus: Prioritize customer needs and strive to deliver high-quality, reliable, and secure services that meet their expectations.
Quality: Maintain high standards for code quality, documentation, and infrastructure management to ensure the stability, security, and scalability of Vonage's products and services.
Ownership: Take ownership of your work, driving results and holding yourself accountable for your actions and decisions.

Collaboration Style:

Cross-Functional Integration: Work closely with development teams, designers, and other stakeholders to ensure alignment, consistency, and effective communication.
Code Review Culture: Participate in code reviews to maintain high-quality standards, share knowledge, and provide constructive feedback to team members.
Peer Programming: Collaborate with team members to solve complex problems, share knowledge, and improve coding practices.
Knowledge Sharing: Contribute to the team's collective knowledge by sharing your expertise, experiences, and best practices with your colleagues.

📝 Enhancement Note: Vonage's team culture emphasizes innovation, collaboration, customer focus, quality, and ownership. The Infrastructure team works closely with development teams and other stakeholders to ensure the high availability, security, and compliance of Vonage's global infrastructure.

⚡ Challenges & Growth Opportunities

Technical Challenges:

Infrastructure Management: Maintain and optimize high-availability and secure environments, ensuring compliance with industry standards and best practices.
Incident Management: Respond to incidents quickly and effectively, minimizing downtime and restoring customer service.
Process Improvement: Identify inefficiencies and streamline operations, delivering cost savings or speed of delivery.
Emerging Technologies: Stay up-to-date with industry trends and emerging technologies, exploring opportunities to integrate new tools and platforms into Vonage's infrastructure.

Learning & Development Opportunities:

Technical Skills: Expand your expertise in AWS cloud architecture, infrastructure as code, incident management, and emerging technologies.
Leadership Development: Develop your leadership skills by mentoring junior team members, driving process improvements, and contributing to strategic decision-making.
Architecture & Design: Gain experience in architecture and design, contributing to the development of new services and features that align with Vonage's technical roadmap.

📝 Enhancement Note: The Senior DevOps Engineer role presents significant technical challenges, learning opportunities, and growth potential. With a strong focus on maintaining and improving Vonage's global infrastructure, this role offers a solid foundation for career progression in the DevOps field.

💡 Interview Preparation

Technical Questions:

AWS Cloud Architecture: Describe your experience with AWS cloud architecture, highlighting your proficiency with EC2, RDS, DynamoDB, Lambda, and other relevant services.
Terraform & Chef: Explain your experience with Terraform and Chef, discussing your approach to infrastructure provisioning, configuration management, and automation.
Incident Management: Walk through a real-life incident management scenario, demonstrating your ability to respond quickly, effectively, and minimize downtime.
System Design: Present a system design for a hypothetical high-traffic web application, discussing your approach to scalability, performance, and security.

Company & Culture Questions:

Vonage's Products & Services: Demonstrate your understanding of Vonage's products and services, discussing their features, benefits, and target markets.
Technical Roadmap: Discuss your vision for Vonage's technical roadmap, highlighting emerging technologies, trends, and potential opportunities for growth and innovation.
Team Dynamics: Explain how you would contribute to Vonage's team culture, fostering collaboration, knowledge sharing, and continuous learning.

Portfolio Presentation Strategy:

Infrastructure Projects: Highlight your experience with infrastructure management, showcasing your ability to maintain and optimize high-availability and secure environments.
Incident Management Case Studies: Present case studies of successful incident resolution and post-mortem analysis, demonstrating your problem-solving skills and commitment to continuous improvement.
Process Improvement Initiatives: Showcase your experience with process improvement, delivering cost savings or speed of delivery through streamlined operations and efficient resource allocation.

📝 Enhancement Note: The interview process for the Senior DevOps Engineer role is comprehensive, with a strong focus on technical assessment, system design discussions, and cultural fit. Prepare thoroughly by reviewing Vonage's products and services, brushing up on your technical skills, and practicing common interview questions.

📌 Application Steps

To apply for this Senior DevOps Engineer position:

Tailor Your Portfolio: Highlight your experience with infrastructure management, IaC tools, incident management, and process improvement. Include examples of your work with AWS cloud architecture, Terraform, Chef, Docker, Kubernetes, CI/CD, Jenkins, GitHub Actions, and monitoring tools.
Optimize Your Resume: Emphasize your relevant skills, experience, and accomplishments, focusing on your background in DevOps, AWS cloud architecture, and infrastructure management.
Prepare for Technical Interviews: Brush up on your technical skills, practice common interview questions, and review Vonage's products and services to understand their technical stack and business context.
Research Vonage: Learn about Vonage's products, services, and company culture to ensure a strong fit and demonstrate your enthusiasm for the role and the company.

📝 Enhancement Note: The application process for the Senior DevOps Engineer role requires a strong focus on tailoring your portfolio, optimizing your resume, and preparing for technical interviews. By following these steps, you will increase your chances of success in the application process and demonstrate your commitment to the role and the company.

Senior DevOps Engineer